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Imperial Hotel

#18 of 111 Hotels in Hue
Certificate of Excellence
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8 Hung Vuong Boulevard, Hue, Vietnam
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Imperial Hotel
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869 Reviews from our TripAdvisor Community

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Lubbock, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2013

My wife and I stayed at the Imperial Hotel for 4 days. The service was great and the Breakfast had so many selections, everything from a good old American breakfast of bacon and eggs cooked to order to traditional Vietnamese Soup and everything in between. IT WAS Great!!! :) as i did mention before the views from the top floor... More 

Helpful?
1 Thank Orian P
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear Orian P, Thank you most kindly for posting your brief and extremely positive feedback following your stay with us at Imperial Hotel Hue. The entire Imperial Hue Team is delighted to read that we have exceeded your expectations and that the daily trainings we are providing has made your stay a memorable one to remember. We do believe in... More 

Birmingham, UK
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 7, 2013

Very nice hotel, perfectly situated for all sites and restaurants. Breakfast choice slightly limited and if your a bit later you may be directed to an upper floor overspill that has even less choice. Rooms are very nice with(most) having great views. Free internet/Pc's in lobby and very welcoming entrance. Profession and warm treatment fom staff made staying here a... More 

Helpful?
Thank perryjw
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear perryjw, Thank you very much for taking the time to post your most positive review following your stay with us at Imperial Hotel Hue. Your comments have been shared with the entire team and we are proud to receive such praise about our team as you say "Profession and warm". Once more, we thank you very much for your... More 

Hong Kong, China
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 5, 2013

The hotel is quite nice and it is close to the citadel. The staff is very attentive but the breakfast was only average. Room was quite large and clean. The windows were huge and had good view of the city.

Helpful?
Thank Laiyauchu
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear Laiyauchu, Thank you very much for taking the time to post your review on Trip Advisor after your stay with us at Imperial Hotel Hue. The entire team is delighted that you have enjoyed our services and facilities as well as the close location to most of the attractions in Hue City. We hope to be able to welcoming... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 3, 2013 via mobile

Everything you expect from a 5 star, apart from the service. The staff do not have the five star mentality that we have seen in many other five star hotels we have stayed in. No one rushes or even attends to help you with your bags, we needed to make some onward travel arrangements and there was considerable confusion amongst... More 

Helpful?
Thank Toby H
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear Toby H, Thank you very much for taking the time to post your comments during your stay with us! It is only thorough the constructive feedback from our valued guests that we could endeavor to rectify our shortcomings and thereby help us to serve you better. With reference to your feedback that you experienced a problem from our hotel... More 

Melbourne, Australia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 1, 2013

We found this hotel to be one of the best hotels we have stayed in over several trips to Vietnam. We really found nothing to complain about from checking in until we checked out. All the staff were friendly and helpful and the modern rooms were very clean and well cared for. This was one of the most peaceful places... More 

Helpful?
Thank valerio55
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear Valerio55, Thank you very much for posting your most positive and complimentary feedback following your stay with us at Imperial hotel Hue. We at 'Imperial Hue' strive to make every guest satisfied and leave us with excellent memories of their stay. Guests' satisfaction is our main priority and that you have been satisfied with our facilities, services and friendliness... More 

worthing, west sussex,
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 30, 2013

The answer is in the name! - the decor in this hotel is heavy with gold decoration and dark wood/stone/plastic finishes. Staff were quite friendly, breakfast were OK. Very close to the Perfume River and local shops and restaurants

Helpful?
1 Thank berpots
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear Berpots, Thank you for posting your review on Trip Advisor following your stay with us at Imperial Hotel Hue. It was with pleasure to read that you have enjoyed your stay with us as well as the location and facilities. Hoping to be able to welcoming you and your friends back in the close future, we remain with best... More 

Marina del Rey
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed May 15, 2013

Located in the center of Hue City, an old historic town. The interior and equipment are aged but satisfy minimum function. The view form the room facing the river is excellent as well as its bar on the roof top. The food quality is more than the average and all staffs are well trained to be nice. Considering its price,... More 

Helpful?
2 Thank MarinaDelRey335
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear MarinaDelRey335, Thank you very much for the excellent review that you have posted. It was a great pleasure having you with us during your stay in Vietnam The entire team and I look forward to welcoming you back to Imperial hotel Hue Best regards, Hoai Nguyen More 

Hanoi, Vietnam
1 review
5 of 5 stars Reviewed May 14, 2013

I have travelled to Da Nang – Hue – Hoi An in April and that’s really wonderful trip.The weather was very cool and we enjoyed the time on beach, visited Ba Na Hill, and came back to Hue. As my friend advice we choose Imperial Hue and that’s our perfect choice. I was very impressive of warmest welcome from hotel... More 

Helpful?
Thank SunwayHotelHanoi
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear SunwayHotelHanoi, Thank you very much for having taken a moment of your valuable time to write a review regarding your excellent experience at Imperial hotel Hue. We are delighted to receive such remarkable comments on the services provided to you during your stay, wonderful and positive remarks on our staff and facilities. Rest assured that your feedback will inspire... More 

York, England, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 7, 2013

Fabulous hotel, centrally located in this amazing city. The staff were very friendly, helpful and informative. Facilities were great, rooms extremely comfortable. Nice restaurant and bar. Especially liked the roof top bar and the view over the city. Cannot recommend it enough.

Helpful?
Thank Sharon L
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear Sharon L, Thank you very much for having taken the time to post your recent experience about Imperial Hotel Hue. We were delighted to read that you have enjoyed the friendliness of the whole Imperial team as well as the facilities and services we offer. Hoping that you had a save trip back home we keep on wishing to... More 

San Diego, California
Level Contributor
184 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed May 7, 2013

Great location, with views of the perfumed river.very friendly staff, very helpful. Seems a little dated in style,but still very comfy. Good buffet breakfast.definate.y need a high floor for the river view

Helpful?
1 Thank AnnaLast
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear AnnaLast, Thank you for choosing Imperial Hotel Hue as your place to stay while in Vietnam and for posting your positive review. We are very delighted to hear that you enjoyed your stay with us. Feedback on how we do is extremely valuable to us, as we continue to strive towards improved services and facilities offered to our guests.... More 

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