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Imperial Hotel

#19 of 112 Hotels in Hue
Certificate of Excellence
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8 Hung Vuong Boulevard, Hue, Vietnam
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1 room 1 guest
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775 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
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    (775)
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    (252)
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There are newer reviews for Imperial Hotel
See the most recent reviews
Manchester, United Kingdom
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 11, 2012

Stayed for 2 nights in November in a junior suite with spectacular views of the perfume river and the Citadel in the distance (bettered only by the views from the rooftop bar). A very grand building with a huge foyer nice decoration and finishes throughout, staff extremely friendly Good city centre location. The room was a good size, very clean,... More 

Was this review helpful? Yes 1
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear yo_spuddie121, We highly appreciate you took time to share your experience during your stay with us. We are delighted to hear that your had an enjoyable trip in Vietnam. It has been our great pleasure serving you and making your stay memorable. We pride ourselves in delivering outstanding accommodation and we are delighted to hear that you enjoyed the... More 

Belo Horizonte
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

After our full day trip by private car from Halong Bay and Trang An Grottoes, we had stayed 2 nights and felt very comfortable. The hotel have agreat location in Hue, it is very convenient for shopping areas and close the Perfume Rive. The rooms were very nice, clean and comfortable with great views of the city. Beautiful hotel with... More 

Was this review helpful? Yes 1
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear Dyrmose S, Thank you for taking your time to post your positive comments. We pride ourselves in delivering outstanding accommodation and we are delighted to hear that you enjoyed the room. The feedback you have expressed will help us to continuously deliver high service standards at all times. Thank you once again for supporting Imperial Hotel Hue and we... More 

Preston, United Kingdom
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 30, 2012 via mobile

The hotel looks a bit like an office block from the outside but the internal architecture and furniture are very impressive. Our room had a view of the Perfume River and you get an even better one from the rooftop bar. Rooms are good with a separate walk in shower in the bathroom. There was a good selection at breakfast... More 

Was this review helpful? Yes 1
Imperial H, Director of Sales at Imperial Hotel, responded to this review

Dear Anne B, Thank you for taking your time to post your comments. We pride ourselves in delivering outstanding accommodation and we are delighted to hear that you enjoyed the room, our King’s panorama bar on 16th floor and our wonderful view to Huong river and Ngu Binh mountain. Although the historical sites was not made you satisfy at all... More 

Washington DC, District of Columbia
Level Contributor
89 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed November 25, 2012

The rooms at this hotel are the highlight - great views on the higher floors, very 'imperial' looking. Breakfast is great, as is the spa. And you can't get a better location. Downsides are the pool is just ok, the gym is terrible (some free weights and some cardio machines which don't really work). Also, they are over eager to... More 

Was this review helpful? Yes
Imperial H, Duty Manager, Imperial Hotel Hue at Imperial Hotel, responded to this review

Dear "Hadassi", Tel Aviv, Israel, We at the Imperial Hotel Hue appreciate your recent 3 night stay with us during the month of November 2012. We understand that a business person, away from home and concentrating on the duties at hand, are extremely important and we are happy to hear that we were able to provide you with all the... More 

Paris, France
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed November 24, 2012

For Hue standards, the hotel is impressive and well located. The rooms are clean and comfortable. The Reception desk is really polite and helpful. But then there are serious issues of all sorts, as I've never encountered before in a 5 or 4-stars: Our remote control did not work. I Asked for new batteries several times. They were not replaced.... More 

Was this review helpful? Yes 6
Melbourne
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 23, 2012 via mobile

Wow! Was probably the first word out of my mouth when my girlfriend and I saw the view from our junior suite, with spectacular views of the perfume river and slight glimpses of the city surrounding this hotel has it all to offer. The imperial stands above the rest. Beautiful hotel with very friendly helpful staff. It was a joy... More 

Was this review helpful? Yes 1
Imperial H, Duty Manager, Imperial Hotel Hue at Imperial Hotel, responded to this review

Dear "ScobesZ", Melbourne, Australia, The Imperial Hotel Hue appreciates the time you have taken to review on your recent stay in Hue during the month of November 2012. We are extremely happy that you have enjoyed your time and that the "WOW" experience that you have expressed will be a most memorable one for many years to come. We do... More 

Tel Aviv, Israel
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 22, 2012 via mobile

I spent 3 nights in this hotel for a business trip in Copenhagen, the room was clean, good internet connection, though only a cable in the room, the Wifi is only open in the lobby, service was good. The room was a bit tiny, but for a fair price, if you see the price without breakfest, there are coffee shops... More 

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 21, 2012

Stayed here three nights and booked direct on the hotel's website. Our room was a 'junior suite river view' on a high floor and fantastic views up and down the Perfume River. From entrance door, the suite had bedroom to the left, bathroom ahead and lounge to the right, all very clean and comfortable. Housekeeping service was excellent and maintenance... More 

Was this review helpful? Yes 1
Imperial H, Duty Manager, Imperial Hotel Hue at Imperial Hotel, responded to this review

Dear " Tourers_at_Last ", Melbourne, Australia, Thank you. We thank you from everyone here at the Imperial Hotel Hue, that "classy cool oasis in Hue", that not only provides a relief from the humidity and heat of Hue but at the same time extends our arms and hearts to our guests in providing first class acomodations and customer service. We... More 

Petaling Jaya, Wilayah Persekutuan, Malaysia
1 review
4 of 5 stars Reviewed November 20, 2012

Stayed here for a conference and was overwhelmed by the level of luxury. The superb service one would expect from a Vietnamese hotel - but still with something extra special. Nice rooms with great views of the city, but with excellent soundproofing so best sleep. Food we exceptionally good - especially the Imperial restaurant and King’s Panorama bar on top... More 

Was this review helpful? Yes
Imperial H, Duty Manager, Imperial Hotel Hue at Imperial Hotel, responded to this review

Dear "Geddin", Petaling, Malaysia, We too are "overwhelmed" but not surprised of your comments on your stay here with us at the Imperial Hotel Hue in Novemeber. We stress and are dedicated in providing the upmost in service care to each of our guests and strive to offer that "extra special" moment in your days that you spend with us... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

Great Location, Great Hotel, Imperial Hotel Hue is a great base located near the main shopping areas in Hue city. The hotel is new, rooms are smallish but work out fine for a short visit. Nice pool area. Facilities are fresh and the restaurants serve very good food. Just take a few minutes from hotel to a small night market... More 

Was this review helpful? Yes 1
Imperial H, Duty Manager,Imperial Hotel Hue at Imperial Hotel, responded to this review

Dear "Kovin Y", Thank you for taking the time to review our hotel and to send in your comments. It is extremely important and helpful to know and understand the experiences and opinions of our guests so that we can learn and improve consistently in providing the best in hospitality. We at the Imperial Hotel Hue agree with you that... More 

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