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Imperial Hotel

#17 of 112 Hotels in Hue
Certificate of Excellence
Hotel website
8 Hung Vuong Boulevard, Hue, Vietnam
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Imperial Hotel
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Imperial Hotel
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723 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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  • Dutch first
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  • German first
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  • All months
    (723)
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    (252)
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    (122)
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    (136)
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    (213)
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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

The Hue Imperial Hotel is designed to impress and intimidate and does both well. It did not start well. On arrival at 6.30pm the staff, dressed up in mock Imperial uniforms, were obviously honour graduates of some smile school and the strain that placed on them, trying to maintain a big grin while speaking a foreign language was both painful... More 

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Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Robinjyates Thank you for taking time to give comment about us. It is very significant to us as it helps us improve our products and services. We want to express our apologies for your inconvenience with the A/C control system in your room. As you known the room you were assigned to allows our guests to control airflow as... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We arrived at the hotel quite early after taking the train down from Hanoi, but the hotel was happy to give us our room way before normal check in time! We had a beautiful view over the city, a nice clean cool room with a very comfortable bed and lovely bathroom. The staff here are also very friendly and helpful!

Was this review helpful? Yes 1
dinhsonmk, Operation manager at Imperial Hotel, responded to this review

Dear Jessica C Thank you for taking time to give generous comment about us. The reason why we often give early check in for guest come to the hotel in the morning because we are afraid that we could not get sleep enough when they took a train to our city in previous night...and it's true most of guest had... More 

Oakville, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Big hotel but will full of charm. Located only a couple of blocks from the river and on a street full of cafes and restaurants. Service was great and riverside room had large floor to ceiling windows that provided an outstanding view. Breakfast was decent as well.

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dinhsonmk, Operation manager at Imperial Hotel, responded to this review

Dear Anglqueen Thank you for taking time to give good comment about us. We are delighted that you like our decoration, location, breakfast and service at our hotel. THis defines that we are going right way in business. We hope to see you again at ot hotel in coming time. Best regards, Nguyen Ngoc Tung/Mr More 

melbourne
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

beautiful hotel, great position & a great view of the famous Perfum River, close to markets & food area, nice & quiet.Room was huge, bathroom well stocked,Front Desk staff were very nice, as were the tour desk staff. Breakfast was great with lots of choices in the buffet in a very beautiful room. is a very good choice of hotel... More 

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Imperial H, Operation Manager at Imperial Hotel, responded to this review

Dear freckMelbourne Thank you for taking time to give comment about us. Your comment letter is short but Viewer can get full information about us and this defines that we are going right way in business and it’s people like you who could help us get known by global very quick in realistic way. Again thanks you for your feedback... More 

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On the recommendation of people we met in HoiAn, we booked into the grand Imperial Hotel and were not disappointed. Its location is perfect - walking distance to everything you need, or short cab ride. Our 14th floor corner room with splendid views every direction was spectacular, and we were well looked after from the beautiful room and amenities, big... More 

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Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Sheila F Thank you for taking time to give generous comment about us. What betters than waking up in the morning to see such a review like yours? We are very happy that you enjoyed our hotel’s location convenient to all main sites in the city, room and view at high floor, outside area for breakfast, Specially the luxury... More 

Chatham, New Jersey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very nice and in a great location. I was given a corner room in a high floor with a fantastic view of the river and could even look down and see the motorbike school that was in Top Gear! The issue I had with this hotel however was despite being the most high-end of my trip, it... More 

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Imperial H, Operationa manager at Imperial Hotel, responded to this review

Dear jelliott7 Thank you for taking time to give kind comment about us. It brings us a great joy to read reviews such as yourself as they remind us the importance of delivering a guest experience and we are glad you found almost everything good at Imperial Hotel except TV,wifi.. we will check it soon. Thank you for bring it... More 

Heemskerk, the Netherlands
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Imperial Hotel, in a Deluxe River View Double Room, for two nights and we really think this is the best place to stay while in Hue. Spacious room with a spectacular view, a comfortable bathroom and hotel facilities with grandeur and true imperial style. The rooftop bar is a great place with a marvelous view of... More 

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Imperial H, Operationa manager at Imperial Hotel, responded to this review

Dear gerardpu Thank you for taking time to give comment about us. It brings us a great joy. We are glad you enjoyed your stay and the convenience of our room, location, view and imperial style decoration, a rare feature among hotels in the area. Also we are glad our breakfast and staff’s services at front desk met your expectations... More 

Berkshire, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed only two nights whilst on our two week tour of Vietnam and Cambodia. We found all the staff very polite, helpful and friendly. The hotel is very centrally located easy to walk straight into the town. Our room was spacious, clean and well equiped. Likewise the bathroom was well equipped too. We never ate in the restaurant but... More 

Was this review helpful? Yes 1
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Roger E Thank you for taking time to give kind comment about us. We try to be wonderful for our wonderful guests and it’s people like you who make us believe that we are going right way in business. Please come back and see us in the future. Best regards, Nguyen Ngoc Tung/Mr. More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wonderful views , comfortable suite and good breakfast. Enjoyed pool and roof bar. Handy position. Front desk staff were abrupt in their manner and lack of English provided little assistance. Prices in the hotel are double everywhere else. A smile goes a long Hue!

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Imperial H, Operationa manager at Imperial Hotel, responded to this review

Dear Sharon B Thank you for taking time to give comment about us. We are glad that you liked view, room size and breakfast during your stay with us. With your feedback relating to the lack of English of front desk staff and expensive prices from hotel’s outlet’s service, please accept our apologies for any inconveniences caused to you with... More 

Stellenbosch, South Africa
Top Contributor
53 reviews 53 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love eating outside and any hotel with breakfast outside and high up, as here was the case, gets points from me. The lobby is really big and there was pleasant smelling insense burning. Special was the beautiful packaging of the bathroom extras - red corrugated cardboard, very upmarket looking.

Was this review helpful? Yes
Imperial H, Operationa manager at Imperial Hotel, responded to this review

Dear Adri4608 Thank you for taking time to give generous comment about us. It brings us great joy to see your review. We are glad you enjoyed your stay and the convenience of our outside area for breakfast at Imperial Restaurant, and lobby’s decoration, a rare feature among hotels in the area. Also we are glad our amenities met your... More 

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