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Imperial Hotel

#19 of 112 Hotels in Hue
Certificate of Excellence
Hotel website
8 Hung Vuong Boulevard, Hue, Vietnam
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738 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Korean first
  • Portuguese first
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Redhill, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

very nice hotel and lovely views from bar. however we were double charged and after checking out we were challenged again in front of group for outstanding bill which was not ours and we weren't even inthe hotel that evening. very embarrassing.

Was this review helpful? Yes
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was an alright hotel for one night. It's the highest building in Hue and has spectacular views of the city and river. At night time they have a beautiful rooftop bar with panoramic views of Hue, which should not be missed. The room was comfortable but the bed was too hard for my liking and my partner and I... More 

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Adelaide, Australia
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Hotel is more traditional Vietnamese in décor and very beautiful. our room was on 14th floor and we had great views over the Perfume River and surrounding hills. Restaurant on 16th floor served delicious meals for evenings. Breakfast on 3rd floor had plenty of choice. Swimming pool was great after day of sightseeing. Staff were excellent and very helpful and... More 

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Sydney, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our 2nd trip to Vietnam to see places not previously visited. Hue was our 1st stop, staying 3 nights in the Imperial Hotel. We chose this to be near the citadel and tombs. From pickup at airport, minus luggage, we were impressed with check in, service throughout, friendly staff with always a smile, room with view over town from one... More 

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Bideford, England, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we stayed at this hotel for two nights while on a tour. There were plenty of restaurants nearby. The rooftop bar had a good views of the city. The staff were friendly, the bedrooms were comfortable all in all a good hotel

Was this review helpful? Yes 1
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Norma H Thank you for taking time to give good comment about us as it is. It's person like you who help us believe that we are going rignt way in business. Now all we hope is that to see you again at our hotel in near future with the best price that you have right to demand for... More 

London, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here for 2 nights and were sadly disappointed. Attractive lobby and bedrooms.No hot water on arrival and an inability to explain or fix ( it would seem that hot water is available first thing in the morning or late evening only). Breakfast was served in a characterful room with a wide range of options. Pancakes were tasty although... More 

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Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Sarah-Jane E Thank you for taking time to give comment about us. Our hotel is using central system water heater, so your email surprised us a lot, and we feel a shame if what you said is true about the Chef using bare hand to make food, this is truly unexceptable at luxury hotel like us. We will have... More 

dubai
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very central, walking distance to the citadel. Very clean. Excellent room with dual aspect. Very good breakfast. Efficient checking and out. The views from the 16th Floor bar -restaurant are great. The only problem is that the cocktails are very poor, in taste as well as lack of sprits

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Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Halhazine Thank you for taking time to give kind comment about us. We are delighted that you liked our hotel’s location, cleaness, room’s decoration, breakfast, specially our King’s Panorama Bar on the Top 16th Floor with great view to the famous perfume river and city below…but we are sorry for your problem with cocktail quality. We will discuss with... More 

Atlanta, Georgia
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great hotel in great location - easy to walk to sites, restaurants, shops. Staff are very helpful, especially Hong Yen, and had great suggestions for touring and meals. View of the river was fantastic as could watch boats and people. Rooftop bar was fun place to unwind after hot, crazy day in Hue as cool breeze so high... More 

Was this review helpful? Yes 1
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Anglophile_girl48 Thank you for taking time to give generous comment about us. We are glad that you like our location, view from your room to river and city below, Top Bar with cool breeze air, swimming pool ..specially attentive service from our staff. Ms. Yen is now on the Moon. Now we do hope to see you again at... More 

Chiang Mai Province, Thailand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had one night in Hue in Central Viet Nam. Thankfully one of our tour group had stayed at the Imperial Hotel and it was fantastic. The views over the river from the rooftop garden bar are breathtaking - my only regret was that I never had more time to explore this enchanting part of VietNam. Great breakfast and pool.

Was this review helpful? Yes 1
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear brucable Thank you for taking time to give kind comment about us. We are glad that you enjoyed your stay here a lot. We are very proud of our Top Bar at 16th Floor because from here you can have a whole view of Hue city and famous Huong river below. We do hope to see you again at... More 

Florence, Italy
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've Booked this Hotel by my travel agent, the 2 Star that I give is because is absolutely bored,lacky and in the exeption of the wiuvs this is not a 5*Hotel, the Hotel is Beautiful, have a lot of services in the website, looks very good bit is not. Is absolutely Impersonal, cold, is soo cold that i've decided go... More 

Was this review helpful? Yes 1
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