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Imperial Hotel

#20 of 112 Hotels in Hue
Certificate of Excellence
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8 Hung Vuong Boulevard, Hue, Vietnam
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754 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
  • All months
    (754)
  • Mar-May only
    (252)
  • Jun-Aug only
    (153)
  • Sep-Nov only
    (136)
  • Dec-Feb only
    (213)
All months
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We were only staying one night and were told it's a 5 star. In fact it's a tired old grand hotel that is dark and dull. The cafeteria was closed, the casino was closed and the bar and dining room had no atmosphere. There is an outdoor bar that has nice views but everything else was ordinary!

Was this review helpful? Yes
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Derek N Thank you for taking time to give comment about us. We feel sorry to hear that our hotel’s decoration is not suitable to your taste, but because we would like to impress ancient style of Imperial city in the past into our main decoration, so the lobby and other outlets looks a little bit dark and colorful,... More 

East Lansing, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in town to attend a wedding of a cousin, and also to meet my future in-laws so I asked a friend to recommend a place, and she recommended Imperial Hue Hotel. Having living in the US for the past 10 years, I have not had a lot of experiences with hotels in Vietnam. But I'd say this hotel... More 

Was this review helpful? Yes 2
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Antoine N Thank you for taking time to give kind comment about us. We are glad that you enjoyed your staying at our hotel. Hope to see you soon again at our hotel. Best regards, Nguyen Ngoc Tung/Mr. More 

Canberra, Australian Capital Territory, Australia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed 4 nights at the Imperial Hotel and found the stay went quickly. Highlights for us were the breakfast and facilities in general. Staff were very pleasant and attentive. We had booked a one bedroom studio apartment (includes a small kitchenette) - but swapped to a deluxe room instead. The studios are on low floors (5 and below) and... More 

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Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Francine A Thank you for taking time to give generous comment about us. It’s true with Studio Apartment City View, you can not see the view of romantic Huong river opposite. Anyway, Congratulation to you with prompt action to move to higher floor with river view, and of course, at 12th floor there is no reason to blame for... More 

Foothill Ranch, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights at the Imperial hotel, Hue. We were impressed by all of the staff within the hotel. The ladies in the traditional "ao dai" were beautiful. The room was very comfortable in every way. Gorgeous view over looking the Song Huong. Great buffet foods. Overall, the experience exceeded our expectations. We loved it, loved it, loved it!!!... More 

Was this review helpful? Yes
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Nga Thank you for taking time to give very good comment about us. We are so happy you liked our hotel a lot from the uniform of reception staff - traditional long dress “Ao dao”, room size, buffet breakfast, specially amazing panorama view from your room, and Top bar to famous Huong river and Hue city below. Now, all... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 3 nights in Hue at the Imperial Hotel. It met all my expxpectations and then some. From the vallet at the door to the cleaning ladies you could not ask for morẻ friendly people. My rôom was spotless the bed was great. Breakfast had many choices both Weststern and Vietnamese. I would recommend this hotel for anyone staying... More 

Was this review helpful? Yes
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear asialove Thank you for taking time to give generous comment about us. It people like you who make us believe that we are going right way in business. Just like you, I feel no need to say much but thanks a lot and hope to see you soon again at our hotel. Best regards, Nguyen Ngoc Tung/Mr More 

College Station, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed in Hue for 3 days with my wife. We were absolutely satisfied with every service provided by friendly staffs wearing their traditional costumes. I was really impressed with their Interior design when I got inside of a hotel. This hotel is decorated with Vietnamese traditional carvings. It is harmonious with overall architectural concept. I absolutely love it. Above... More 

Was this review helpful? Yes
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Cheolmin C Thank you for taking time to give so good comment about us. Same with most guests when staying here, you like the traditional long dress of receptionist. You know every day many guest ask for taking pictures with them (wish you did the same). About the hotel decoration, you’re right, we meant to impress the architectural of... More 

Prosper, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon arrival, you will be greet by the manager and friendly staff wearing traditional "Ao Dai" dresses. They offered cool towels and drinks. Check in is flawless. We had three junior suites with river view. There is only one on each floor. The rooms are clean and have best view of the Perfume River. The mattresses are very comfortable.

Was this review helpful? Yes 2
Imperial H, Operation Manager at Imperial Hotel, responded to this review

Dear Hieu V Thank you for taking time to give generous comment about us. We are glad that you liked our Suite room a lot. It's true with Junior suite river view, one floor we have one Junior Suite river view only, and with four windows in it, you can see the whole view of famous Perfume river and the... More 

Lubbock, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was invited to Hue by my friend and he booked a room at Imperial Hotel. I spent 4 days at the hotel and overall my experiences there had been very good. The view from the room to the city and river was incredible, especially at night. It is also located in a very good place to visit the citadel.... More 

Was this review helpful? Yes 1
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Leahng06 Thank you for taking time to give kind comment about us. 04 nights stay is long enough to experience all hotel’s services and we are glad that you like most of it from our location, Vietnamese food, room service, view from room…and above all, we are very happy to hear that you will recommend our hotel to many... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was visiting Hue for the very first time in my life, I had spent a total of 3 nights at Imperial Hotel. I got my room reserved online, the price was reasonable and it was worth every single penny. Decent location in town, beautiful scenery, traditional Vietnamese-looking decoration, service was great, and the most impressive was friendly and helpful... More 

Was this review helpful? Yes 3
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Shine9999 What betters waking up in the morning to see such a comment like yours. Thank you so much for taking time to give generous comment about us. We are very happy you enjoyed the room, the convenience of our location, view from the room, Top bar specially our helpful staff. We agreed with you about the limited packing... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went to Hue for my business trip and I was supposed to stay there for 2 days but I extended my trip day for extra comfort and enjoying view from this hotel. I do not usually make a comment about hotel but I had to write this because I want many tourists stay this hotel and do not miss... More 

Was this review helpful? Yes 2
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Hyeyoon K Thank you for taking time to give good comment about us. It’s great to see your email and this defines that we are going right way in business. The pleasure is double when knowing that our hotel is your only choice if you have a chance to come back Hue city. Please drop an email to us,... More 

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Deluxe City View Double Room (23)
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Deluxe River View Twin Room (27)
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