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Imperial Hotel

#16 of 112 Hotels in Hue
Certificate of Excellence
8 Hung Vuong Boulevard, Hue, Vietnam
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Imperial Hotel
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Imperial Hotel
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701 reviews from our community

Traveler rating
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    221
    53
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    6
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106
368
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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  • Dutch first
  • English first
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    (230)
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South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

They provided excellent services, Nhu Quynh and Mai Hoa. Expecially Ms Nhu Quynh. I had problem about my foot. She was very helpful everything. Hotel is beautiful, in the centre of Hue city, very convinience. The best view on 16th floor to enjoy drinks and food. I will come back. Mr & Mrs Kajee. From South Africa

Was this review helpful? Yes 3
Auckland
Senior Contributor
49 reviews 49 reviews
39 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was in an excellent location, close to restaurants and the river. The room was very big, but had some basic problems such as virtually no lighting and the curtains not covering the windows. There is a very strange atmosphere in the hotel - it seems to be almost empty. We never saw more than one or two other... More 

Was this review helpful? Yes 1
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear A_plus_P Thank you taking time to giving comment about us. This is not the first time, we received the email with the same problem about the light in room, but if you switched on all the light in room, you would feel better. About the curtain, we are sorry for any inconvenient caused to you with it due to... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The architecture of this hotel is very impressive which adapt traditional Vietnamese culture pieces with modern architecture. I feel like I was staying in a real Imperial with acceptable price. The staffs was very friendly and helpful, the room is spacious and clean, free Wifi in all parts of the hotel. There is several restaurants in this hotel, YASHIHARA restaurant... More 

Was this review helpful? Yes 2
Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Trang, Thank you for taking time to giving so good comment about us. You make all of us is on the Moon now. We are so happy that you understand the aim of our main decoration, some people say it looks little bit colorful, but most like it immediately if they understand our city history a little bit. Ms.... More 

Palmerston North, New Zealand
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel May 2015. Two nights. Good size room on the sixth floor, with excellent facilities. Great bed, Lovely bathroom with excellent shower. Full and varied breakfast to suit full English or asian preferences. Lovely staff, very helpful, and I think they like to practice English, though to a varied level of success. Wifi available, and for us... More 

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Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear Trixta Thank you for taking time to giving generous comment about us. It is people like you who make us believe that we are going right way in business. We all know that decided to travelling or to taking a holiday with your friend, family to a new destination (even strange one) is not an easy task at all... More 

Kent
Top Contributor
60 reviews 60 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is a lovely colonial feeling type hotel. A fantastic rooftop bar with great views over the river and an exceptionally polite staff. Great free wifi in all parts of the hotel - good signal and fast. Hue is a lovely city apart from the state of the pavements and the difficulty in crossing the roads. There are a good... More 

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Imperial H, Operation manager at Imperial Hotel, responded to this review

Dear BubbleKent Thanks for your taking time to giving kind comment about us. We are happy you liked colonial style decoration at our hotel. Specially the view from the Top Bar to famous Huong river below. You are right crossing the road is a night mare to all the visitors to Vietnam, for all the vehicle seem run to you... More 

Kaohsiung, Taiwan
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Imperial Hotel in Hue is a first rate 5 star hotel. From the moment you enter the beautiful lobby you realize this hotel has class. Thu Hang and Tri took care of our every need from the front desk. The rooms are spacious and clean and filled with all the amenities expected. When in Vietnam do not miss visiting... More 

Was this review helpful? Yes
Austria
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

we have stayed 3 nights in Hue Hotel Imperial; the Hotel was OK but not five star; cupboards were dirty; the breakfast was ok but neither exclusive nor was there a lot of choice; extra charge for capuccino at breakfast - is this really necessary with such prices per night? excessive prices for dinner and drinks; slow WLAN; all in... More 

Was this review helpful? Yes 1
Imperial H, Operationa manager at Imperial Hotel, responded to this review

Dear gadorion Firstly, we would like to express our gratitude for your stay and for your feedback. It is very important to us as it helps us improve our products and services. We apologize if we gave an impression of no concern for the cupboard cleaniness, low signal of wifi. With the excessive price of drink and dinner, we will... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful hotel,great facilities,very good location, efficient and attentive staff and very good value for money. The room we stayed in was very spacious with good views of the town and river. On the top floor is a swimming pool in beautiful surroundings.The hotel is located near the river where many tour boats are moored.

Was this review helpful? Yes 1
Imperial H, Operationa manager at Imperial Hotel, responded to this review

Dear Anna Maria P Thank you kindly for your feedback. We are delighted that you liked your stay with us a lot. Yes, most of our room has whole city view and river where you see the boat passing by your eyes and we are very proud of it. Once again, thanks for your feedback and we hope you stay... More 

Kyneton, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean well kept rooms, excellent attentive staff and great facilities. We had a buffet breakfast included with our room and the selection of food available was comprehensive and high quality. It is centrally located right next to the Perfume River and is surround by plenty of places to eat and shop. We had an apartment on the 4th floor which... More 

Was this review helpful? Yes 1
Imperial H, Operationa manager at Imperial Hotel, responded to this review

Dear DrewPuddy, Thank you for choosing us for your relax stay in Hue city and for taking time to review us! We appreciate it a lot and are glad you've enjoyed your stay a lot from the room cleaniness, hotel’s staff, and facilities, breakfast, specially with our location.. We look forward to your return visit. Sincerely, Nguyen Ngoc Tung/Mr. Operation... More 

Melbourne, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't speak highly enough about this fantastic hotel. The location, magnificent views of the Perfume River, service, and the restaurants were only surpassed by the kindness and professionalism of all the staff. We had a suite with beautiful river views for AUD 130 which included a great buffet breakfast. Amazing value.

Was this review helpful? Yes 2
Imperial H, Operationa manager at Imperial Hotel, responded to this review

Dear Anne K Thank you for taking time to giving generous comment about us. Your feedback is very important to us because it brings us great joy. I already shared it with all staff at canteen's notice board. We look forward to your return in the future. We appreciate your business. Best regards, Nguyen Ngoc Tung/Mr. Operation manager More 

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