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Hue Serene Palace Hotel

Travelers' Choice award winner
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21/42 Nguyen Cong Tru street, Hue 0084, Vietnam
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Hue Serene Palace Hotel
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Hue Serene Palace Hotel
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1,127 reviews from our community

Traveler rating
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    168
    15
    4
    0
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140
553
92
5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was really good, the staff was really great, the food in the restaurant was amazing and the room was very comfortable. And also the price is really attractive. It's not a fancy hotel but it's not a problem at all! We love it and we will definitely recommend it to our friends.

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Weesp, The Netherlands
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hue Serene Palace hotel has nice, clean rooms. The frontdesk staff is very helpful and friendly. Location is fine, just a little walk from all the restaurants etc. Breakfast and diner in the hotelrestaurant was good too. Absolutely worth the money.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel was absolutely fabulous! It was a great location, within walking distance of the Citadel and the local market. The staff at the front desk is awesome (they arranged bicycles for us along with transport from the airport and a car to take us to Hoi An and even packed up some breakfast for us when we asked) and... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

you drive down this very narrow one way street then come upon this modern lovely hotel. Spacious clean rooms with friendly staff. I doubt you would find more friendly and accommodation restaurant staff anywhere. The Hotel apart from narrow street is in an excellent location very close to shopping and excellent restaurants.

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Hotel was clean, room large, beds fine, but was in seedy part of town and hotel had very little in way of personality. Unlike other reviews i didn't find staff overly amazing, nice enough but mostly looked bored and going through the motions. Breakfast was pretty average. I wouldn't stay again.

Was this review helpful? Yes 1
Hoi An, Vietnam
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were very impressed with the level of service and friendliness of staff at Serene Palace Hotel. The location was fabulous and it was easy to walk around the city and even to the Citadel if you wanted to. Breakfast was included and each day we were encouraged to eat more! We also dined at the restaurant for dinner a... More 

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Nelson, New Zealand
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel was wonderfully clean and tidy: rooms were more than adequate and breakfast meals a joy to have with very attentive staff. Staff very knowledgeable about Hue and were very efficient at arranging tours etc. Stayed for two nights only but would stay longer next time around.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

We got to the hotel later in the day and I wanted to see the Buddhist Temples that day and then leave to go to Hoi An the next day. One of the staff members helped me arrange the whole thing right when I got there. She set up a private car for me to go to Hoi An so... More 

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Bicheno, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed at this hotel in May, we arrive around 9pm and we were greeted with a plate a fruit and welcoming drink (both delicious). Restaurant: We are here multiple times and their prices are very fair and relatively cheap, what surprised me the most was they gave us 10% discounts on meals which was very nice... More 

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Launceston, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

My boyfriend and I absolutely loved our stay at this hotel. We were welcomed with a fresh juice and a fruit platter then taken to our room that had been upgraded for free! The room was clean and very spacious. Breakfast was amazing and so was the food off the lunch/dinner menu. The real highlight was definitely the brilliant staff... More 

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