We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 110 Hue hotels

Hue Serene Palace Hotel

3.0 of 5 Hotel   |   21/42 Nguyen Cong Tru street, Hue 0084, Vietnam
Hotel website
Hotel amenities
Save Saved
You added Hue Serene Palace Hotel to your Saves list
Hue Serene Palace Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #3 of 110 hotels in Hue
A recent review
3 of 5 stars reviewed yesterday
tattieheid Edinburgh, United Kingdom
  • Overview
  • Reviews (640)
  • Photos (172)
  • Amenities
  • Q&A
  • Room tips (83)
  • Location
  • More
Write a Review

640 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
Top Contributor
67 reviews 67 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed yesterday NEW

Average hotel We stayed here for 4 nights, the hotel was ok but we thought they could change a few things to improve the quality of stay. We received a lovely welcome from the reception, all staff couldn't do enough to help us during our stay and all very very pleasant. The first thing I had to do when we... More

Was this review helpful? Yes
Auckland, New Zealand
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A great hotel in an excellent location. Our room was comfortable, clean and modern. The staff were friendly, welcoming and provided excellent service. I was feeling well when we arrived and they arranged for the most amazing vegetable noodle soup and ginger tea to be delivered to my room and they even sent someone out to buy paracetamol for me!... More

Was this review helpful? Yes
Bournemouth, United Kingdom
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Greeted with cold towels after a long but interesting train journey from Hanoi. Very warm welcome and friendly staff ensured our stay was comfortable and faultless. Very nice room with good views of the city . Thank you for the lovely chocolates flowers and birthday cake and romantic rose petals. Good breakfast included in the room rate which I would... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

The rooms were quite spacious and offered a range of features such as a desktop, a large flat screen TV, a bath, complimentary fruit, fast WiFi, soap, shampoo, bubble bath and, a reasonably priced mini-bar. The staff here are very friendly and connect with you on a more personal level than most hotels. Julia was particularly helpful and took great... More

Was this review helpful? Yes
Virginia Beach, Virginia
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The tone my stay at this hotel was set as soon as I walked in the first time. I was invited to have a seat by a very friendly hostess with excellent English skills while she took care of my check-in. Staff then brought me a free plate with an assortment of fresh tropical fruits and a non-alcoholic fruit drink... More

Was this review helpful? Yes
Gold Coast, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

2 couples and stayed 4 nights. Welcome drinks and fruit appreciated on a really hot day Good breakfast. Great value, friendly, informed staff helped with tours and onward travel to Hoi An and advice on local shopping

Was this review helpful? Yes
Wellington, New Zealand
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed only one night but would have liked longer. Friendly and very helpful. Good breakfast and service, extremely comfortable room with good amenities. Helpful organising guide and travel onwards to Hoi An.

Was this review helpful? Yes
Canberra, Australia
11 reviews 11 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Outstanding value for money. Faultless service. Welcome drink on arrival. We got a very spacious (perhaps too empty) room with a desktop computer connected to the internet. Location is at least a 15 minute walk away from the tourist action, so that's the only con.

Was this review helpful? Yes 1
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for four nights. Very good rooms with AC and desktop included. Rooms are pretty big, bathroom as well. Staff was extremely helpful and understanding. When arriving we were served fruits and a welcome drink. But also when sitting in the lobby longer than 5minutes a glass of tea was offered just complimentary. Fresh fruit in the room... More

Was this review helpful? Yes 1
Hobart, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights here last week and really enjoyed our stay. The staff were very helpful and attentive. We booked a car transfer from Hoi An which was reasonably priced as well as a boat trip to pagoda /citadel and airport transfers. All arrangements went smoothly and staff were helpful. Our balcony room was spacious and had good views... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hue Serene Palace Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hue Serene Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hue Serene Palace Hotel

Address: 21/42 Nguyen Cong Tru street, Hue 0084, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hue Serene Palace Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Tingo, BookingOdigeoWL, Agoda and Venere so you can book your Hue Serene Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

172 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (131)
Hotel & grounds (14)
Dining (8)
Room/suite (47)
Bathroom (16)
View from room (7)
Other (39)

Management photos: Courtesy of the property manager

All management photos (42)
Room/suite (16)
Hotel & grounds (20)
Bathroom (2)
Other (4)


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A brand new hotel that features luxurious rooms and suites. We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities. Offering fantastic value of money, It is located right in the heart of ancient Hue City , in lovely and small lane ,only a few minutes' walk from Huong River, and lavishly decorated with modern furniture. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer