Judging by Tripadvisor reviews, this hotel is very popular - and deservedly so. We arrived late at night after a long taxi trip from Da Nang airport, and were met with cooling drinks and snacks. In fact, whenever we came into the hotel we could not pass the reception desk without being stopped and offered a drink! The staff really... More

Absolutely fantastic little hotel! The staff are so attentive and lovely - nice fresh fruit and drinks when you walk in, always smiling and will try to do everything to please. Rooms are nice and clean and breakfast is lovely. Location is just around the corner from lots of bars and restaurants (try "Golden rice" restaurant - amazing Vietnamese food!!).... More

I can not complement the staff of Jade Hotel highly enough. As soon as we walked through the door we had a ice cold juice in our hands, fresh fruit on the table and always a lovely welcoming smile! Nothing was too much trouble for the staff. Our room was spotless. The flowers in the room were a wonderful touch!... More

This is a great little hotel with the world's best hotel staff. Yummy breakfast and lovely cold drinks whenever you enter the door. Spotless rooms and it is very close to some lovely restaurnts. I doubt I will ever find another hotel that is such good value for money

Hotel is clean, neat and tidy with fantastic staff. This was the best value for money hotel that we stayed at during our trip. Its ideal for those who are on a budget but still want a clean room, hot water, good service and breakfast also included. Food for breakfast was good, all cooked to order.

As a budget traveller / backpacker 'splurging' often means a clean room with big bed and bathroom all to yourself. For $20/night I have come to expect upgraded facilities and have been happy with that. Jade hotel staff have blown me away! Firstly they emailed me to see if I would like a pickup from the bus station ( @40... More

We stayed there for just one night but the hospitality at this budget hotel is outstanding! They welcomed us like familymembers and did everything for us. The organized a tour in hue, private car to a good price and were able to change the train tickets. We got a refund for the train tickets to saigon and the manager booked... More

This hotel could provide a role model for others. The staff are encouraged to engage with the customers, which makes the environment the most welcoming I've encountered. A cold towel and drink each time you come back to the hotel. Fresh flowers in the room. A la carte breakfast, cooked fresh, and on one occasion when I had an early... More

AMAZING service. You walk in the door and they've got cold towels, lemon tea and a plate of fruit for you. The staff are unbelievable, so helpful and polite! You'll be amazed. The offered to collect us from the station avoiding a taxi fare. We got breakfast on a check in day which we weren't really entitled to, but these... More