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Ana Mandara Hue

Thuan An Beach, Hue, Vietnam
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Ana Mandara Hue
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Ranked #36 of 112 Hotels in Hue
A recent review
5 of 5 stars reviewed yesterday
Scotbob Scotland
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393 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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Scotland
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 7 nights for our silver anniversary in June which was excellent. Got upgraded to the Beach view villa which was really nice with the outside shower. Organised a meal on the beach but due to rain (which was unusual for this time of year) we were moved to our patio outside our room which was still really... More 

Was this review helpful? Yes 1
Hanoi
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for the weekend. We booked a Beach Villa, getting an online deal that included an airport pickup - very helpful. Overall, we loved the place and would probably return. A few shortcomings take the gloss off - clearly certain parts of the resort are still a work in progress and staff training could use a boost. It was... More 

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Cranleigh, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent a very relaxing and comfortable 2 nights in a delux room and really enjoyed the space. The staff were all friendly, but service was sometimes a little inexperienced. We ate in the hotel both nights - very few guests did - the food was fine. A great size swimming pool and right on the beach made for a... More 

Was this review helpful? Yes 1
Hong Kong, China
1 review
1 of 5 stars Reviewed 1 week ago

After a long tired day, I really couldn't wait to lie down on the bed. I noticed that the pillow area of the mattress was a bit damp but I thought that it was only due to the super cold air conditioner. After laying down on the bed and fiddling with my phone for quite some time, I noticed a... More 

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Leicestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our third year we have spent at this hotel and each time its been excellent. We were up graded to a beach villa, the Garden shower that comes with this is great. We ate a few nights at the hotel restaurant, food was really good. They have know brought in the "Happy Hour" at the bar next to... More 

Was this review helpful? Yes 1
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear VinceAllen2015, Warmest greeting from Ana Mandara Hue resort! Thank you very much for sharing your wonderful feedback following your third stay with us and recognizing many positive aspects including our guest rooms, swimming pool and overall service experience. Your review is really a huge encouragement for us to keep improving and providing our guests with even better service.Also, your... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel for 6 nights. We stayed in a basic deluxe double which was lovely and considerably cheaper than the other rooms. Staff were friendly despite some guests being very rude. However this hotel is at least 20 min drive from hue town. They do run a shuttle service but only twice a day... More 

Was this review helpful? Yes 1
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear Bacon1234, Thank you for trusting us and deciding to stay with us. We love your review and truly appreciate your honest feedback that help us to improve ourselves. I was pleased to read that you generally enjoy your stay at our hotel and your positive impression on the great services and staffs. We are in the final stages of... More 

London, United Kingdom
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel for our main location to stay on our honeymoon in Vietnam and stayed there for 7 nights and were incredibly happy with our choice. We had fears relating to the negative reviews and although I can just about see how some of the comments have happened we simply didn't have the same experience. To start we... More 

Was this review helpful? Yes 3
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear Pechster71, Thank you very much for taking the time to give us such a lovely review. We always aim to go the extra mile to make a difference in our guests' lives and we are thrilled to learn that we have made a good impression. It was our pleasure to have you stay with us and assist you in... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My friend and I were in need of an escape from the hustle and bustle of Hue and be on the beach. The pool was great and faces a beautiful stretch of beach. We where charged VND 200 000 for towel and pool use, however you receive a free soft drink. We rode on bicycles to Ana Mandara this is... More 

Was this review helpful? Yes 1
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear assi L, Thank you for taking the time to write your review. Your comments, albeit not good, are much appreciated and will be used to set our action plans to improve areas that are falling short.I will pass your feedback to our regional team and we do hope to have chance to welcoming you here in a near future.... More 

London, United Kingdom
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had rather a bad feeling when approaching the hotel through what appeared to be a rubbish dump, not least because it had been billed as a luxury hotel. It was not and it was only later I read other reviews. I would agree 100% with savvy2olympia (29 March) in his detailed assessment. The hotel appears to have no investment... More 

Was this review helpful? Yes 1
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear Mr. RickZP, Thank you for your feedback. I was disappointed to read that the team had not delivered a great experience that is renowned for within Ana Mandara. The feedback, albeit not all good, will be used to ensure that the team are focused on all guest experiences. This clearly shows that we have a few areas to improve... More 

Houston
Level Contributor
154 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The resort is about 20 minute taxi ride from Hue. With beautiful white sand beach and tastefully designed rooms with imperial Vietnamese motif, it gives guest a both a sense of relax and nostalgia of by gone imperial past! Rooms are large and very cozy with black wooden panels as headboards. I particularly enjoyed the resort landscape with lots of... More 

Was this review helpful? Yes 2
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear Mr. Nathantran, Thank you very much for taking the time to give us such a lovely review. We always aim to go the extra mile to make a difference in our guests' lives and we are thrilled to learn that we have made a good impression. It was our pleasure to have you stay with us and assist you... More 

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