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Waterland Hotel

35 / 42 Nguyen Cong Tru. st, Hue 054, Vietnam
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1 room 1 adult
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Waterland Hotel
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230 Reviews from our TripAdvisor Community

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Auckland, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Staff were absolutely awesome - so friendly and helpful, room was clean and comfy and very spacious, free breakfast was yum, very close walking distance to lots of restaurants, fast wifi. And super great value for money! No complaints at all :)

Helpful?
Thank 66hayleymd
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at waterland hotel 3 nights. The room was nice and clean and the bed was also good. The staff was very helpful and friendly. The breakfast is simple, but good. I rented a scooter and brought a bus ticket to Hoi An and it was cheap and easy. Nice and cheap hotel!

Helpful?
Thank Ea F
Noosa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 22, 2015

Very welcoming staff. Fresh fruit platter on arrival. Large rooms. Clean. Slightly damp smell which went away after the A/C was started. Great location. Quiet street but walking distance to restaurants and 15-20minute walk to the imperial palace. Staff helped organise transport to next destination.

Helpful?
Thank sugarcloud
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 28, 2015

We were welcomed with fresh mango smoothie and a plate of pineapple slices! Rooms were clean and spacious and costed almost nothing! It is not very close to the Citadel, but not far either. helpful staff and free breakfast! Highly recommend!

Helpful?
1 Thank Anamii
Melbourne, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 19, 2015 via mobile

Highly recommended hotel - staff were very friendly and helpful. The rooms are spacious, clean and comfortable and include wifi, air con, a seating area, TV, desk and a modern bathroom. After check in some complimentary coffee and fruit salad was delivered to our rooms. The fruit shakes included in the complimentary breakfast were fresh and delicious and the breakfast... More 

Helpful?
1 Thank IrishTraveller92
Tweed Heads, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 30, 2015

My daughter stayed at this hotel last year for one month and when we returned together this year the hotel arranged airport pickups and greeted us with free smoothies and a wonderful welcome. The staff was always able to help me with tours and recommendations for eating and shopping and to have a chat after a day out. Waterland is... More 

Helpful?
1 Thank Judy W
Massafra, Italy
Level Contributor
103 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed September 24, 2015

I was there for two nights. They have free wi-fi and breakfast, but the room was dirty and staff was somehow rude (one in particular). That was strange to me, since I had completely different experience in other hotels.

Helpful?
Thank strafElga
xuanvu, Owner at Waterland Hotel, responded to this review

Dear elga, First of all thank you very much for posting your comments. I am very concerned by the comment about Bad services , I am sorry that you have this impression of the hotel's customer service as we always aim to exceed expectations of our guests and usually receive very positive feedback . We always strive to improve our... More 

Level Contributor
1 review
5 of 5 stars Reviewed September 12, 2015 via mobile

Nice place to stay with quiet spacious room, good air-con and televison, bath-tub... Staff is so friendly and helpful. It take you around 10 minutes walking to the center. Will be back on someday. Great thanks to waterland team!

Helpful?
Thank Mattck91
London, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 21, 2015 via mobile

We had a great stay in the Waterland. After booking another hotel nearby which wasn't as described, we moved to the Waterland at the last minute and were immediately charmed by the friendly staff who constantly feed you a stream of refreshing smoothies for free. The rooms were spacious, aircon good and staff genuine, friendly and helpful, with tips for... More 

Helpful?
1 Thank Neil B
London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 13, 2015 via mobile

We arrived at 3am and were greeted by a nice man who showed us to our lovely spacious room. Very clean. AC. The staff were all very helpful when we needed to book flights. Got bikes sorted for us to rent. I would recommend getting bikes to see the city! And if you can cycle 15km then go to Beach... More 

Helpful?
2 Thank Hanna T
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