We stayed here 2 nits and we were happy enough. There was a slight mixup with the booking which took a little stubbornness on our part before the hotel manager accepted it was their mistake, though once worked out we were upgraded and more than happy with the outcome. The staff are attentive, friendly and those that speak English are... More

Pros: -Very, very friendly staff -Free breakfast -Big rooms -Ok prices -Good scooter service cons: -Crappy area. The hotel is situated in a dark alleyway and not easy to spot. -The scooter guys from the hotel can be a bit pushy when it comes to taking you on other trips not part of the original tour.

the staff is friendly. the rates are economic. that's all for the good things of this hotel. It is indeed very dirty: there was a very big cockroach running in my bath. the staff simply removed the animal without cleaning the bath. The position of the Hotel is very sad, in a small street without any light during the night... More

The downs: Hard to find especially if you arrive late at night as it is along a dark unlit road - and the sign is not illuminated - and if you are late no-one speaks English so you are on your own if you need to find somewhere to eat! Not in the nicest of areas. The ups: - the... More

Staff is super friendly in this hotel and really wants to help you out with everything. They booked us bus to Danang that picked us up from hotel. Breakfast was basic but very tasty. Location is brilliant only 2min walk from busy streets with restaurants and bars.

We are a couple travelling with our adult daughters and stayed at the Waterland Hotel for two nights, We flew in from Hanoi very early in the morning and were met at the airport and taken straight to the hotel. I was a bit worried about what the hotel would be like when we approached it from a small rough... More

The waterland hotel welcomed us with a lovely milkshake which was just what we needed after taking the night train from hanoi. They were however meant to meet us at the train station but never showed up and we ended up being ripped off by a taxi driver which was slightly annoying! However the welcome made up for this. We... More

This Hotel has been Fantastic! We were paying only $6 dollars a night to stay in a huge luxury room- this included endless amounts of well furnished storage, tea and coffee facilities, air conditioning, cable tv and our first enclosed shower that did not involve a wet room for 3 months in Asia. The staff are extremely friendly and helpful... More

Wonderful, caring and helpful staff, very nice room and value, handy location, little street and very quiet. Good food, and they offer good tours. Constantly pouring cold water or ginger tea for you. Internet in my room....full booking service