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All 110 Hue hotels

New Star Hotel

3.5 of 5 Hotel   |   36 Chu Van An | 36 Chu Van An, Hue, Vietnam, Hue 54, Vietnam
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Ranked #41 of 110 Hotels in Hue
A recent review
3 of 5 stars reviewed 2 weeks ago
Julie R Sydney
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115 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Sydney
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were a little disappointed with this hotel after the raving reviews we read about it. I know it's quite inexpensive but it is very worn. We stayed 2 nights and days and the best we can say is that it is close to the Citadel -an easy walk. Don't sign up for tours, taxi cheaper. We used their car... More

Was this review helpful? Yes
Hanoi, Vietnam
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

Spending 3 nights at New Star Hotel Hue was amazing for my family trip. The room was clean, facilities were more than expected with a 3 star hotel, the staffs were friendly and helpful. Overall, it was worth the money, even exceeded the expectation.

Was this review helpful? Yes 3
NewStarHotel, Manager at New Star Hotel, responded to this review

Dear Linh T., On behalf of our entire team at New Star Hue, I would like to send our most sincere thanks to you for choosing us for your family trip and for the very kind compliments. We are truly glad to see that you enjoyed your stay at our hotel and that we managed to exceed your expectation, which... More

Melbourne, Australia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 18, 2014

Hue is a great choice for any travelers desiring to discover the culture, as it is the ancient capital of Vietnam. New Star is the best hotel we had stayed during our whole trip to South East Asia. The room given was really nice, clean, fully equipped and spacious with the balcony. We fell in love with the swimming pool,... More

Was this review helpful? Yes 4
NewStarHotel, Manager at New Star Hotel, responded to this review

Dear Seanz K, It is truly delightful for our team to read such a positive feedback of experiences at New Star Hue hotel. We always pride ourselves on our efforts to offer our guests the rooms in the best conditions as well as the best service. The swimming pool has been also appreciated by many of our guests. Our Aroma... More

Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2014

It is an amazing hotel. The water at the pool is fantastic. Ther service is impeccable, The rooms are amazing. It was clean, modern, an near the city center. I only ever had two issues: No safe in the hotel rooms & the staff once lost our cups and said it was our fault so we had to pay for... More

Was this review helpful? Yes 4
NewStarHotel, Manager at New Star Hotel, responded to this review

Dear Noah Balboa, We would like to take the first words to express our gratitude for your kind review for New Star Hue Hotel. It is really nice of you to spend your precious time sharing your experience with us on TripAdvisor. It is very great and honor to hear that you have an enjoyable stay with us. We do... More

Gladstone, Australia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 9, 2014

Liked this hotel, great room, lovely grapes bought to room, bath robes, a/c and tv. Staff very helpful and friendly and excellent breakfast. Great swimming pool. Location close to centre of town. Enjoyed interesting tour of tombs and citadel. Recommend this hotel to anyone.

Was this review helpful? Yes 4
NewStarHotel, Director of Sales at New Star Hotel, responded to this review

Dear Loretta N., Greetings from New Star Hotel, Hue, Vietnam. First of all, we would like to express our gratitude for your positive review for our hotel. We do really appreciate the time you have taken to share your experience with us on TripAdvisor. We are very glad to hear that you have enjoyed your stay with us. We will... More

Contributor
19 reviews 19 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 3, 2014

The only weird thing about our stay was they pushed 2 double beds together to make 1 big bed and that never really works for us. We enjoyed the stay, the value was good. The hotel was clean and within walking distance to the restaurants and shops? Our stay included breakfast.

Was this review helpful? Yes 3
NewStarHotel, Director of Sales at New Star Hotel, responded to this review

Dear Bluemissmew, Greetings from New Star Hotel Hue. Thank you very much for your feedback following your recent visit to Hue. We appreciate and value the time you have taken to share your experience with us on TripAdvisor. Your comments and feedback are valuable to us, we are continually reviewing opportunities that will benefit all our guests. We do pride... More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 27, 2014

This hotel was centrally located with lovely big rooms, unlike a lot of others we came across in Vietnam. It had. A comfortable Queen bed plus a another bed as well. Air conditioning worked well, and had a mini bar with OK priced drinks. It was a short walk to the river for sightseeing and to the many restaurants around... More

Was this review helpful? Yes 4
NewStarHotel, Director of Sales at New Star Hotel, responded to this review

Dear Beney 49, Thank you for taking time to review our New Star Hotel Hue, we are delighted to hear that you found so many aspects of your stay enjoyable. Comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly. We rely on you,... More

Aurora, Colorado
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 23, 2014

Located in the center of Hue City, the room ,we stayed, was right size, modern and clean. Price was reasonable. Standing right in downtown with a lots of shopping, market stalls, street-foods and a food court nearby. Staffs were helpful and kind. The restaurant was nice and food was delicious. Want to thank to all the team. High recommend and... More

Was this review helpful? Yes 6
NewStarHotel, Director of Sales at New Star Hotel, responded to this review

Dear Cattleyas L, Greetings from New Star Hotel Hue. We were very happy to have the pleasure of hosting you during your recent trip to Hue City and are pleased that our high quality of room accommodation, in room amenities and excellent city location delighted you. Many thanks for taking the time to share your experiences with us and other... More

Exeter, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 12, 2014

Their friendliness overrides any niggles that we expected from a reasonably priced hotel. We were there as young retirees and as such were not on holiday, just staying away from home. There are not many activities for us in Hue but walking around endlessly with the occasional pushbike run to the beach (12 kilometres but highly recommended) over our 3... More

Was this review helpful? Yes 8
NewStarHotel, Director of Sales at New Star Hotel, responded to this review

Dear Petelucas3, Greetings from New Star Hotel Hue. Thank you for taking your time to review our hotel and for your continued supports to our hotel. I am glad to read that you had great time with us and nice compliments to our staff, our room, our restaurants ,… on your occasions. I wish your trip went well and we... More

Hanoi, Vietnam
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 12, 2013 via mobile

Arrived from Hanoi on the overnight train in Hue. I had called this hotel the day before and said I would be staying two nights in Hue and would like to stay with them. This was fine and the price would be $25 per night for a double room, so we agreed to see them tomorrow morning. After doing some... More

Was this review helpful? Yes 7
NewStarHotel, Director of Sales at New Star Hotel, responded to this review

DannyRix, Thank you for writing your kind words following your recent stay at New Star hotel. I am pleased to read you enjoyed your time with us and that you our spacious rooms and our great location was well received. I can only extend my sincere apologies that matter of room rate was occurred upon check in, but hope this... More

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Additional Information about New Star Hotel

Address: 36 Chu Van An | 36 Chu Van An, Hue, Vietnam, Hue 54, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — New Star Hotel 3.5*
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