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Muong Thanh Hue Hotel

3.5 of 5 38 Le Loi Street, Hue 0, Vietnam (Formerly Mercure Hue Gerbera)
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Certificate of Excellence 2014
Muong Thanh Hue Hotel
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Muong Thanh Hue Hotel
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335 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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nottinghamshire
Contributor
12 reviews 12 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights as part of a trip. The bed was very spacious, bathroom had plenty of room to get ready with added touch of the large window that looks onto the bedroom. Tea/coffee facilities in the room plus hair dryer available. The cleanliness of the hotel was very good, staff especially on reception were very friendly and... More

Was this review helpful? Yes 2
Muong Thanh Hue h, General Manager at Muong Thanh Hue Hotel, responded to this review

Dear nikki1234_11, Thank you for your comment! As we usually said that the good feedback from our customers will be the best motivation and award for our hotel's employee. It help us prove that we are on the right way to serve customers. About our hotel's room, hygiene is always basic standard for a 4 star hotel which we try... More

Sydney, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 17, 2014

My wife and I stayed here for 2 nights and found the hotel a pleasant experience. The staff were friendly, the rooms were clean and the location was good over looking the river. The only issue with our room over looking the rivers was the loud noise from the bar across the road that plays really loud music until midnight.... More

Was this review helpful? Yes 1
Muong Thanh Hue h, General Manager at Muong Thanh Hue Hotel, responded to this review

Dear Richo4321, Thank you for your comment! We are happy to know that you was satisfied with your stay at our hotel. We are always try to provide the best experience for our value guests and achieve the highest satisfaction from them. About the noise from the opposite bar, we also received the same complaints from some other guests and... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 7, 2014

This hotel appears to be right in the centre of the action. Lots of little eateries surround a backpackers hotel in Pham Ngu Lao st right around the corner so lots of options. To many attest to offering western food but make a but of a mess of it and should stick to producing good quality local offerings. The Why... More

Was this review helpful? Yes 1
Muong Thanh Hue h, General Manager at Muong Thanh Hue Hotel, responded to this review

Dear Rod P, We really appreciate for your comment! Our hotel has very good location, right in the city center and this is really convenient for any guests who would like to visit some tourist attraction in the city. Many guests who visited Hue city before also comment that Hue city is a peaceful and really the best place for... More

Hue, Vietnam
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2014

My first impression of Muong Thanh Hotel is so wonderful . My room is located at 9th floor, nice river view from here. The room is comfortable with one double bed for a couple, nice and very clean room. Staffs are friendly, nice and always smile . If i have chance i will choose this hotel for my next trip

Was this review helpful? Yes 4
Muong Thanh Hue h, General Manager at Muong Thanh Hue Hotel, responded to this review

Dear Sophie1181, Thank you for your lovely comments! Your comment is a demonstrations to prove that we are on the right way of business. We are happy when you were satisfied with your trip in Hue as well as our hotel. We are always try to improve our hotel's service day by day and this is a result what we... More

Ho Chi Minh City, Vietnam
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 6, 2014

this hotel there is very good view. the staff very friendly. the room comfortable with glass window between bathroom and bed, it is very nice and the bar on top is romantic when you come in the night you can look over the city and Truong Tien bridge with color light. This hotel you should chose when you come to... More

Was this review helpful? Yes 6
Muong Thanh Hue h, General Manager at Muong Thanh Hue Hotel, responded to this review

Dear ANHQUOC, Warmly greetings from Muong Thanh Hue Hotel! We would like to express our gratitude for your comments. It has always been a great motivation for all hotel's staffs when our value guests leave the good comments after their staying. Our hotel has very ideal location right at the city center. The roof top bar is also one of... More

Victoria, Australia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 29, 2014

Thank you to the amazing staff at Muong Thanh Hotel who went above & beyond the call of duty after having all my clothes stolen scoured the streets of hue looking for the thief , finding them and having my clothes hand delivered to our next hotel, 2 1/2 hrs away, washed. Special thanks to Ngan at front desk who... More

Was this review helpful? Yes 7
Muong Thanh Hue h, General Manager at Muong Thanh Hue Hotel, responded to this review

Dear janice l, Warmly greetings from Mường Thanh Huế Hotel! We would like to say thank you for your lovely comment! It was great to know that you was satisfied with your holiday in Hue city. For our hotel, all employees have the same duty - making our value guests enjoy their holiday and have the best experience in Hue... More

St. Ives, United Kingdom
Top Contributor
57 reviews 57 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 24, 2014

First impressions of this hotel were not great, we arrived at night, the driveway looks impressive and imposing, you enter the lobby and notice the flickering lights, first impressions count! We are not snobs by any stretch of imagination, but for the entire 16 days we spent in Vietnam, this was by far the worst hotel we stayed in. The... More

Was this review helpful? Yes 1
Muong Thanh Hue h, General Manager at Muong Thanh Hue Hotel, responded to this review

Dear Giovanii, Thank you for your comments! Firstly, we feel sorry for your stay and hope it will not influence on your impression trip at our country. You did mention lots of details which you think we need to improve. We really thank you for those because we will know exactly what we need to do. Now, our hotel is... More

Amstelveen, Noord-Holland, Netherlands
Contributor
13 reviews 13 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 19, 2014

This hotel is more a business hotel than a place for people on a holiday. It is a rather unpersonal hotel. The rooms are nice and big and the beds are perfect. The swimming pool is also nice but if you order drinks it takes a long time before you really get them. Breakfast buffet is fine. But do not... More

Was this review helpful? Yes
Muong Thanh Hue h, General Manager at Muong Thanh Hue Hotel, responded to this review

Dear Ariance V, Thank you for your comment! Firstly, we are sorry because you seem not happy with your holiday in Hue city. Our hotel welcome lots of guests who have different purposes when they visit Hue city. Maybe when you stay at our hotel, there was a meeting which made you feel like that. About our spa, it is... More

Vinh, Vietnam
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 30, 2014

The hotel is located in the center of the city, easy access to several restaurants, near the perfume river and shops. The swimming pool is small, good for kids. the gym is quite nice with wide screen tv, airconed and with water dispenser exactly opposite to that of muong thanh hotel in vinh. The wifi connection at the 6th floor... More

Was this review helpful? Yes
Muong Thanh Hue h, General Manager at Muong Thanh Hue Hotel, responded to this review

Dear Jewelhans, Thank you for your comment! Our hotel location is still one of our hotel's advantages, right at the centre of city as you said and furthermore it is opposite to the Tòa Khâm boat station- the biggest boat station of the city for any trips on Perfume river. Our hotel swimming pool is quite small, we are happy... More

Emeryville, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2014

We just spent a couple of nights there, great location! The room we got had a problem with the air con and without having to ask they upgraded us to a corner studio which has the best views of the Perfume river, great sunsets!! All the staff was very helpful and accommodating, their pool is nice and the breakfast very... More

Was this review helpful? Yes 2
Muong Thanh Hue h, General Manager at Muong Thanh Hue Hotel, responded to this review

Dear MT3300, Thank you for your comments! Firstly we are really sorry for the problem with your room's air condition, the summer time in Hue city is quite hot with the high temperature the most of time that why our hotel condition need to work the most of time. Some of them are over load and just need to rest... More

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Additional Information about Muong Thanh Hue Hotel

Address: 38 Le Loi Street, Hue 0, Vietnam (Formerly Mercure Hue Gerbera)
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Muong Thanh Hue Hotel 3.5*
Number of rooms: 108
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