We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PREMIER Indochine Palace

Travelers' Choice award winner
105A Hung Vuong Street, Hue 47000, Vietnam
Hotel amenities
BEST WESTERN PREMIER Indochine Palace
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #4 of 112 Hotels in Hue
A recent review
5 of 5 stars reviewed 6 days ago
tamdle Boston, Massachusetts
Review This Hotel

552 reviews from our community

Traveler rating
    437
    94
    16
    3
    2
See reviews for
82
246
27
62
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (552)
  • Mar-May only
    (134)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (182)
All months
Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had to travel to Hue for a family matter, and the one week stay at BWP Indochine was an wonderful silver lining. The location is excellent. It is a 5 minute walk to my grandmother's house, it steps from the Big C, if you need to pick up any groceries. There is a big outdoor/indoor market just a block... More 

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest, All of us at the Best Western Premier Indochine Palace would like to say "thank you" to your wonderful review on TripAdvisor. We are excited to read your review and happy to know that you have enjoyed the facilities and staff services at our hotel. Your positive comments encourage the staff to perform better. We posted your comments... More 

Portland, Oregon
Top Contributor
129 reviews 129 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for 3 nights, our room on the 8th floor looked out over the pool, was very large and spacious, clean and beautiful. The bed was extremely comfortable, plush yet supportive and the pillows heavenly. The staff was extremely attentive in every way. The pool was very pleasant and relaxing after a hot, humid day of sightseeing. Breakfast had... More 

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest, Let us say "Thank you" for the review on TripAdvisor and for choosing Best Western Premier Indochine Palace. We are delighted to note that you have enjoyed and appreciative of the facilities and the services offered by our staff. Your words of praise regarding the staff dedicated service will definitely motivate them to serve better in the future.... More 

Perth, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We were hoping to have a great time, lounging around the pool. We get an email 3 days after we booked the room that the pool is off limit during our stay because it is booked out due to private function. How does that even work and over and above the room is non-refundable.

Was this review helpful? Yes 3
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Rajpreet Singh, Thank you for choosing the Best Western Premier Indochine Palace to book for your coming stay. We’re sorry about the pool closure which doesn’t meet your expectation. However we arranged a pool outside with our transfers. We look forward to welcoming you at the Best Western Premier Indochine Palace Best regards General Manager More 

Stafford, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel was in our top 4 whilst touring Vietnam , in fact when we walked into the room we both gave a sharp intake of breath -superb. The food was excellent and staff attentive and kind Only there two nights wish it had been more!

Was this review helpful? Yes 2
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Jackie Thank you for choosing to stay at the Best Western Premier Indochine Palace during your recent visit to Hue and sparing your valuable time in making comments on the Tripadvisor. We are absolutely delighted to know that you enjoyed the room, food and the service at our hotel. We always try to exceed our guests’ expectation, but it... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service from the time we arrived. We came to Hue for my son's wedding and weren't sure what to expect. The Best Western was excellent, on the opposite end of the scale versus this brand in the U.S. The concierge An Duong provided personal attention from out check in. She would stop and ask us throughout our stay how... More 

Was this review helpful? Yes 3
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Scott, Warmest greetings from the Staff and Management of the Best Western Premier Indochine Palace. We thank you so much and highly appreciate your extremely valuable comments on the TripAdvisor. We are delighted to know that you have enjoyed the experience with staff service at our hotel. Your comment has been conveyed to Ms. An and she is delighted... More 

Quebec City, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our travel agent booked us for three nights and we were very, very happy with the hotel. The lobby, dining room and room were luxurious, spacious and clean, the food was varied and plentiful , but, honestly, the staff are lovely and sincere. Very friendly and smiling and always greeting us at the front door with questions about our day... More 

Was this review helpful? Yes 2
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Patricia, Warmest greetings from the Staff and Management of the Best Western Premier Indochine Palace. Thank you very much for taking the time to comment on the trip advisor. Your positive comments are highly appreciated. I have shared the contents of your comments with my staff and entire team and posted on the staff notice board. Great to hear... More 

London, United Kingdom
Top Contributor
71 reviews 71 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the nicest hotels I have ever stayed in! The rooms are extremely spacious and very comfortable. As has been mentioned in other reviews the beds are lovely and comfortable. One little niggle, because the washbasin is in the room, admittedly behind a moveable screen, and the only mirror is a circular one standing on the wash-stand top, you... More 

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Williamsdew, Thank you so much for your great comments on the TripAdvisor. We read with pride what you said about our lovely hotel. The management and all staff are indeed delighted to learn that you have enjoyed the stay with us. Your recommendation with regard to the wash basin and the shaving mirror will be considered during our renovation... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights whilst visiting Hue and found this to be just an amazing hotel. From the time the wonderful Tu collected us at the airport to the time we departed we were made to feel most welcome. The rooms are large, clean, well laid out and the beds are just so comfortable. Breakfast was excellent with... More 

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest , Thank you for spending your precious time to write review on TripAdvisor about Best Western Premier Indochine Palace. It’s wonderful to know that you had an enjoyable stay at our hotel. I have shared your compliments to our team and this served a great encouragement. We have conveyed your high recommended appreciation to our GRO, Tu. We... More 

Calgary
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were booked into the BW Indochine Palace by our tour company for 2 nights during our February visit to Hue. We were very pleased with all aspects of the hotel and would certainly recommend it. The rooms were large and comfortable. We found the location central in Hue which allowed walking to the street and restaurant shopping areas. The... More 

Was this review helpful? Yes 3
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Calgary Keith, It’s our pleasure to read your kind comments about our hotel Best Western Premier Indochine Palace on TripAdvisor. All staff & the management of Indochine Palace are so happy to note that you had an excellent stay at our hotel and much appreciated your recommendation. Once again we thank you for giving us an opportunity to serving... More 

Stockport, United Kingdom
Top Contributor
65 reviews 65 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a beautiful hotel. The rooms were large, the beds were high and so comfortable, it was difficult to get up in the mornings, just wanted to stay in bed. The only drawback I can think of here is that it might not be a good room layout for friends rather than partners. The wash basin is in the... More 

Was this review helpful? Yes 2
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest, Warmest greetings from the Staff and Management of the Best Western Premier Indochine Palace. Thank you for choosing Best Western Premier Indochine Palace for your recent visit Hue and sharing your extremely valuable feedback on TripAdvisor. All of us at Indochine Palace are pleased to learn that you have enjoyed the good experience at our hotel. However, we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

222 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (135)
Viewed
Room/suite (38)
Viewed
Pool/beach area (19)
Viewed
Hotel & grounds (14)
Viewed
Dining (12)
Viewed
View from room (10)
Viewed
Bathroom (8)
Viewed
Family/play areas (1)
Viewed
4:32
Videos (1)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (87)
Viewed
Pool/beach area (3)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (15)
Viewed
Dining (5)
Viewed
Business center/function rooms (2)
Viewed
Other (55)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question