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BEST WESTERN PREMIER Indochine Palace

Travelers' Choice award winner
105A Hung Vuong Street, Hue 47000, Vietnam
Hotel amenities
BEST WESTERN PREMIER Indochine Palace
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Ranked #4 of 112 Hotels in Hue
A recent review
5 of 5 stars reviewed yesterday
Merridy H
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579 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you are heading to Hue, I highly recommend this hotel. The rooms are amazing, with beautiful european style feather pillows, and very quiet , making for good sleeping. The staff are very helpful & friendly. Food excellent, beautiful pool, and the spa is great. Music in the bar 6 nights each week, and a generous happy hour for cocktails.... More 

Was this review helpful? Yes 2
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall very good Hotel! Enourmous spacious rooms (estimate 60 sqm plus) and good service. Breakfast good, breakfast room o.k.! Service very good! Friendly staff and very helpful. Nice and big pool area.

Was this review helpful? Yes 2
Pulloxhill, United Kingdom
Top Contributor
166 reviews 166 reviews
86 hotel reviews
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We got a brilliant price through Agoda secret deals, so paid only around £55 for a double room with breakfast - an absolute bargain. The hotel is a little out of the centre of Hue, but an easy 15 minute walk to the centre and probably just a few $ cab ride to the Citadel. A big, imposing property with... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the moment we were met at Hue train station by a vision in white (one of the fabulous Indochine Palace staff) after a long and uncomfortable overnight train trip, we knew we were in good hands and had picked the right place to stay in Hue. On arrival at the hotel we were welcomed with refreshing drinks and cool... More 

Was this review helpful? Yes 1
Perth, Australia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We so loved our stay here! The staff are so lovely, our room was big, the bed was comfortable, the bathroom .. roomy and nice, the internet was fast, the breakfast was fresh and lots to choose from and the location was all excellent. We would highly recommend others to stay here.

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Rusty Rae, Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor. We are delighted to know that you have thoroughly enjoyed your stay and we are glad to learn that you have experienced our comforts,... More 

Cheshire
Top Contributor
50 reviews 50 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Where to begin? Let's start with reception, now we had a problem with our room on arrival inasmuch as the bath taps didn't work and the toilet was US. I have stayed in many hotels where this would have resulted in a poor review but they grabbed the problems with both hands, moved us to a better room and brought... More 

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Jim S, It’s our pleasure to read your great comment about our hotel on TripAdvisor. We are so happy to know that you have enjoyed facilities and services at our hotel. Comments such as yours not only encourage our staff to perform better but also motivate them. We continue to enhance training our staff to keep up the standard... More 

Perth, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wow Wow Wow This hotel is hands down one of the best we have stayed in, the hotel had a classic style with modern ammenities, Central location and excellent value for money plus more. From check in to checkout our experience was fantastic with no complaints. Our room was clean, spacious with an incredibly comfy bed, we were on the... More 

Was this review helpful? Yes 2
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest, Thank you very much for taking time in posting a great comment on Trip Advisor. Your comments are extremely valuable to us. It’s wonderful to know that you had an enjoyable stay with us. Delighted to know that you enjoyed the food, services and facilities at our hotel. We always try to meet our guests’ expectation, but it... More 

Perth, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this hotel is fantastic. Our room on 7th floor was very luxurious with balcony views. The staff were wonderful, friendly and keen to make our two day stay something to remember. A special thank you to Tu. breakfast was great, room very clean, pool was huge and well maintained. Location was very central and I can only highly... More 

Was this review helpful? Yes 2
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, and we very much appreciate and would thank you for taking time to share your experience at the hotel on TripAdvisor. We are delighted to know that you have thoroughly enjoyed your stay and we thank you for explaining your experience with the comforts, facilities and services... More 

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights, in a very large comfortable room. We appreciated very much the hotel's hospitality, its brilliant restaurant on 1/F serving excellent breakfast. All staff offered excellent service and in particular, we liked to thank TRAM.

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest , Thank you for spending your precious time to write review on TripAdvisor about Best Western Premier Indochine Palace. It’s wonderful to know that you had an enjoyable stay at our hotel. I have shared your compliments to our team and this served a great encouragement. We have conveyed your high recommended appreciation to our receptionist, Tram. We... More 

Arnhem, The Netherlands
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel gives you more value than the money you payed for which room you have choosen ! High quality starts immediately from the reception untill checking out ! No comments otherwhise you live at a presidential home !

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest, Warmest greetings from the Staff and Management of the Best Western Premier Indochine Palace. We thank you so much and highly appreciate your valuable comments on the TripAdvisor. We are so happy to know that you have enjoyed the hotel facilities and services. Comments such as yours not only encourage our staff to perform better but also motivate... More 

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