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BEST WESTERN PREMIER Indochine Palace

Travelers' Choice award winner
105A Hung Vuong Street, Hue 47000, Vietnam
Hotel amenities
BEST WESTERN PREMIER Indochine Palace
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Best prices for: 1 room 1 guest
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Ranked #5 of 112 Hotels in Hue
A recent review
5 of 5 stars reviewed 3 days ago
robyn m Hue, Vietnam
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637 Reviews from our TripAdvisor Community

Traveler rating
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    111
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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  • German first
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    (198)
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Hue, Vietnam
1 review
5 of 5 stars Reviewed 3 days ago NEW

beautiful rooms pool area is great staff very efficient and helpful especially Cindy and Sabrina great work girls. Cindy was very helpful with our lunch and Sabrina took care of us in the evening hotel is very close to main town centre easy walk

Was this review helpful? Yes 3
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

a pool area is very beautiful. I enjoyed night swimming there, which i found very pleasing. this hote is magnificent inside and outside with vietnamese touch, so I was very pleased with the hotel itself. breakfast was okay nothing very special but not bad.

Was this review helpful? Yes 4
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Wickdposh, We wish to thank you for choosing to stay at the Best Western Premier Indochine Palace. We indeed appreciate your valuable comments posted on the TripAdvisor. Great to hear your experience at our hotel which described as “magnificent inside and outside” with “very beautiful” swimming pool. Thank you so much for your support and valuable comments. We look... More 

Summerfield, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time staying at the Indochine Palace, but it will certainly not be the last. The professionalism and friendliness of the staff far exceeded my expectations. Curtious, friendly, and pleasant staff in every single experience. I highly recommend anyone visiting the Hue area to stay at the Indochine.

Was this review helpful? Yes 2
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Todd D, Thank you for sparing your valuable time in making comments on the Tripadvisor. What a lovely comment to receive. We are delighted to know that you had an enjoyable stay at our hotel. Our staff are very happy to read your comment that “the professionalism and friendliness of the staff far exceeded” your expectations. We continue training... More 

Hanoi, Vietnam
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel serves the best breakfast in the city! The choices are extensive and the food have taste which is something that is a big plus compared to the other hotel breakfast I have tried in the city. The breakfast buffet is lush especially with the array of Danish (try the croissants almost having a French croissant) and you can... More 

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest, Warmest greetings from all staff and management of the Best Western Premier Indochine Palace Thank you for staying at our hotel and taking time to share your experience on TripAdvisor. We are so excited to know that you had an enjoyable stay at our hotel. My Chef and his team was very pleased to see that you enjoyed... More 

Orange County, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

In spite of its brief operation, Indochine Palace has proved itself one of the top hotels not only in Hue but also in Vietnam because of its professional services, friendly staff, and beautiful architecture and decoration. Few can match the quality of the facility, the professionalism of the staff, and the genuine willingness to make guests feel welcomed and comfortable.... More 

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear PhuongNLe, We thank you for reviewing your experience on TripAdvisor and choosing the Best Western Premier Indochine Palace. How wonderful to read your comment that our hotel is “one of the top hotels not only in Hue but also in Vietnam because of its professional services, friendly staff, and beautiful architecture and decoration”. It was indeed great to hear... More 

Sydney, Australia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I think we visited during the low season and as such we rattled around a bit in this large hotel. Having said that, I'm sure that in high season, it would be beautiful and have a lot more atmosphere. Can't fault the room, restaurant (good value) or amenities - all excellent quality. Staff were helpful but there was just something... More 

Was this review helpful? Yes
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest , We wish to thank you for choosing Best Western Premier Indochine Palace and taking time to share your experience on TripAdvisor. All of us at the Best Western Premier Indochine Palace are pleased to know that you enjoyed the facilities & services at our hotel. Regarding to the transportation service as you mentioned, we will advise our... More 

Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 7 nights here from 31 May 2015. It is a very large hotel but from arrival onwards all the staff were warm, friendly and extremely helpful. All were happy to engage in conversation, with differing levels of English. We had particularly excellent assistance throughout from Tu in the reception area and from Jonathon and Ramsey in the pool... More 

Was this review helpful? Yes 2
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guests , Thank you for spending your precious time to write review on TripAdvisor about the Best Western Premier Indochine Palace. It’s wonderful to know that you had a good experience at our hotel. I conveyed your high appreciation to our staff and Mr. Tu, our GRO & Jonathon and Ramsey at Spa. All of them are very happy... More 

Blenheim, New Zealand
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a large international hotel and not the sort we normally stay at but it was for a change. The staff on arrival were very good. Efficient and helpful. A cold juice while you check in then to the room. I have never stayed in a room like this. It was immaculate, well presented and large with a useable... More 

Was this review helpful? Yes 3
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Guest, Thank you very much for taking the time to comment on the Tripadvisor. It’s our pleasure to read your wonderful comments. Great to hear that you had an enjoyable stay at our hotel with “good facilities, friendly helpful staff” and the breakfast with “such a huge selection from Vietnamese ,Chinese, American, Japanese/Korean, European, pastries etc”. Regarding to the... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was excellent especially the staff are all attentive and friendly.. the bfast was good.. the staff was good in recommending where to go , what to do, what to eat..We would love to return for a longer stay at this great hotel.

Was this review helpful? Yes
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Anh P, It’s our pleasure to read your kind comments about our hotel, Best Western Premier Indochine Palace on TripAdvisor. We are so delighted to note that you had an enjoyable stay at our hotel. I have shared the contents of your comments with my staff and entire team and posted on the staff notice board. Great to hear... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Gorgeous hotel! I have spent a lot of time traveling in Vietnam and this is the nicest room I've stayed in. The staff was extremely friendly, the bed was very friendly, and the pool was well maintained. Will definitely be back!

Was this review helpful? Yes 1
BWP-IndochinePalace, General Manager at BEST WESTERN PREMIER Indochine Palace, responded to this review

Dear Kristin S, Thank you so much for your great review. We are very delighted to note that you have enjoyed our furniture, environment and the food of our hotel. It’s great to hear that you feel like home at our hotel. We have shared your compliment with all staff. Once again we thank you for giving us an opportunity... More 

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