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Park View Hue Hotel

9 Ngo Quyen Str, Hue 10000, Vietnam
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1 room 1 guest
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Park View Hue Hotel
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255 Reviews from our TripAdvisor Community

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Traveler rating
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    63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (74)
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Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are nice, clean and very spacious. The WiFi drops in and out but it is free. The buffet breakfast had a large selection of food though less Westerner food than other places we've stayed at in Vietnam. The hotel staff are very friendly and the pool is a great place to cool off. The hotel massage centre provided... More 

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Launceston, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were generally friendly, although many had quite limited English language capacity. A good central location in the 'new city', with a short walk over the bridge to the old city. Pool was nice, but they do have two menus: 1. expensive prices for some (possibly white skin?), and 2. cheaper for others. Rooms had peeling paint and WiFi... More 

Was this review helpful? Yes
Thanh Thao H, Director of Sales at Park View Hue Hotel, responded to this review

Dear Rob G, On behalf of entire team of Park View hotel, thank you for taking the time to provide your feedback as we use it to improve our service and the quality of our guest experience. We really appreciate and will rectify whatever you mentioned in order to make Park View Hotel to be the favorite place for travellers... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Personnel is very friendly, and our room was clean, big with great view. But breakfast had flies on tomatoes and juice and nobody seem to pay any attention. Not even customers. Also the pool had only 3 sun beds almost broken. No airconditioning in the lobby or corridors, restaurant on roof /2nd floor that were closed. Food on 1st floor... More 

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Thanh Thao H, Director of Sales at Park View Hue Hotel, responded to this review

Dear Lou K, We appreciate you making the effort to share your feedback on our hotel. Unfortunately it appears some of our services and facilities did not meet your expectations and for that we sincerely apologise. We do thank you for bringing the issues to our attention and will address them immediately. We are thankful every time we receive feedback... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I and some friends were staying there for two nights in July 2015. We found the staff very friendly, polite and with easy smiles. The room was spacious and clean. We also enjoyed the delicious buffet breakfast spread which consisted of Vietamese and Western choices. In conclusion, we will definitely recommend our friends to come and we... More 

Was this review helpful? Yes 2
Thanh Thao H, Director of Sales at Park View Hue Hotel, responded to this review

Dear Mr Richard, Thank you so much for your kind words and sharing with us. We are delighted to learn you had a wonderful time at Park View Hotel. We make every effort to ensure your expectations are exceeded. Therefore, we appreciated your acknowledgement of these positive elements during your stay as well as for recognizing our endeavours to make... More 

Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

An okey hotel, but it doesn't deserve four stars. The room was nice, and quiet large. The pool was well sized, but has seen better days. The personal were nice and service minded, especially the piccolos. The breakfast was a dissapointment. Not very good, and poor selection of westerners. The wifi was the biggest dissapointment. It was very slow the... More 

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Thanh Thao H, Director of Sales at Park View Hue Hotel, responded to this review

Dear annexs64, Thank you very much for you choosing Park View Hotel as your stay in Hue. We are regretting to know the review about your problem on Tripadvisor. I am truly sorry for any inconveniences caused to you during last stay. I have report your comment to Manager responsible for this area and our General Manager. We also hoId... More 

Northampton, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 24, 2015

The room was clean, poolside good and food on the 9th floor was excellent, Anh the owner bought freshly daily and cooked THE most wonderful food. The reception staff were great in particular Minh Chau who although new was professinal, helpful and courteous. The internet was a problem throughout the stay, and they tried to help.

Was this review helpful? Yes 1
Thanh Thao H, Director of Sales at Park View Hue Hotel, responded to this review

Dear mikewebb2015, Thank you very much for you choosing Park View Hotel as your stay in Hue. We are proud to receiving value comment from you posted in Trip Advisor page for online community. Once again, thanks a lot for your stay and your recommend Park View Hotel to guests. Hopefully we will have honour to welcome you back. With... More 

1 review
3 of 5 stars Reviewed July 20, 2015

I have come back repeatedly to this hotel but this time I am so disappointed to see such degradation of the hotel from lacked of up keeping and maintenance. Staffs seem to be younger and have less patience but generally have tried to be helpful. I would only come back in the future because of the care and attention that... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2015

I would like to say 'thank you" to your all staffs, specially Madam Kim Thoa- supervisor in front desk. During stay in your hotel I had a terrible problem in my room because the airconditional was so bad. I called receptionist, Mrs Thoa help me to deal this mater. She was so kind and friendly. On my next time, i... More 

Was this review helpful? Yes 1
Hamilton, Canada
Level Contributor
97 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed July 18, 2015

We chose this hotel because we wanted to treat ourselves for a few days and were sorely disappointed . Most of the time the WiFi was down, the rooms were not well cleaned and serviced ,the advertised free bikes were non existent and most of the time there was only one person on the front desk despite the fact this... More 

Was this review helpful? Yes 1
Seoul, South Korea
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 16, 2015

This hotel claims to be 4-star but the service is the poorest that we received at any hotel we stayed at in Vietnam. The room itself was large and nice, but everything else was well below expectations. Food and drinks are ridiculously expensive, 2 or 3 times higher than elsewhere. The internet was TERRIBLE. Despite multiple strong wifi hotspots, we... More 

Was this review helpful? Yes
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