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Elios Hotel

Certificate of Excellence
233 Pham Ngu Lao St. | Dist. 1, Ho Chi Minh City, Vietnam
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1 room 1 guest
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Elios Hotel
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611 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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    (611)
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Moscow, Russia
Level Contributor
113 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 555 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very good place. The staff was so friendly. Clean and nice rooms. Very large, comfortable bed. The breakfast is great, has all you need. Good speed WiFi. Hotel can book taxi to Airport, was cheaper than I paid from Airport to hotel. We couldn't sleep all night because of the broken external air-conditioner. It was very loud even when the... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for five nights at the end of our trip through Vietnam. Having come such a long way we didn't mind spending a bit more to stay somewhere nice. We weren't disappointed, the hotel was very clean and friendly. The additional extras such as laundry and room service were very expensive. The WiFi was very good. The hotel... More 

Was this review helpful? Yes
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Luke K, Thank you for your comments from your recent stay with us. We are glad to know that you found the location of our hotel is convenient, the wifi was very good, the room was very clean and our staffs were able to meet your expectations. In addition, we need to respond to your comment on our service... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

ill start with the staff, A+++ owner should be proud to have staff like these guys, we would return with my mother after shopping and as soon as staff members seen us they would run through the traffic to get us from the otherside of the road, service like this is rare and I highly appreciated it, they are constantly... More 

Was this review helpful? Yes
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Jessica L, Thank you very much for sharing your wonderful feedback from you recent stay. It was our pleasure to have you stay with us and we are glad you enjoyed our service. We will try our best to keep our service consistent and provide you with a better experience next time. Once again, thank you for choosing to... More 

Hanoi, Vietnam
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's located in the centre of Ho Chi Minh City, a few minutes walk to Ben Thanh Markets and shopping malls, the room is clean, staffs are friendly and helpful. The breakfast is very good in a 3 star hotel. It's very easy to enjoy the nightlife of Ho Chi Minh City on streets closed to this hotel

Was this review helpful? Yes
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear WaytoVietnam T, Thank you very much for your excellent feedback about our buffet breakfast, clean room, the friendly and helpful staff as well as our location. We are very happy that we met your expectations and we look forward to welcoming you back in the near future! Best regards, Vincent (Mr.) Guest Relations Manager More 

Guimaraes, Portugal
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

It's not the hotel you desire, but it's enough for a short stay on Ho Chi Minh. Anyway, reception could help more to make things better. The best of the hotel is where is it placed, giving access to all the city in short time. The rooms are clean and exactly what you see in pictures.

Was this review helpful? Yes
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Bbrito89, Thank you for your brief review. We delighted that you like the room and our location. We will try our best to keep our service consistent and provide you with a better experience next time. Once again, thank you for choosing to stay with us and we look forward to welcoming you back to Elios hotel in the... More 

buggenhout
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in total 4 nights in this hotel, 2 times 2 nights in different rooms (3 persons deluxe room). The location is perfect at Pham Ngu Lao, the city center. The reception is very cold, have to pay all nights at check-in. The rooms are mainly ok. We couldn't use the water cooker because incompatable plug. We were on... More 

Was this review helpful? Yes 1
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Travelerx94, Thank you for your comments from your recent stay with us. We always aim to go the extra mile to make a difference in our guests' lives. We have noted your valuable feedback about our facility and surely we will pass this to the maintenance department who will take care this. Regarding the staffs, the receptionist asked you... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Family of 5 (teenage kids) on a 3 day stay in HCMC at the Elios. Great start to our trip, rooms comfortable (better if you can get one with a window) and staff very helpful. Booked trips through hotel which went well and were reasonably priced in comparison to some we saw advertised. Breakfast was a real highlight - plenty... More 

Was this review helpful? Yes 2
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Mrchris2015, Thank you for a taking the time to send us your wonderful feedback. We are delighted to see that our hotel's location, rooms and services that met your expectations. We shared your motivating feedback with our staffs. We will try our best to keep our service consistent and provide you with a better experience next time. Furthermore, your... More 

Patna, India
Level Contributor
114 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

anytime I arrive at a hotel after 11:00 at night in a new strange city and I'm told, "we've upgraded you to a VIP room", I can be pretty sure that it's going to be a good experience. This happened to us on arrival at Elios Hotel. The VIP room was nice and big (and comfortable). We had to have... More 

Was this review helpful? Yes 2
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Fozjon, Thank you for a taking the time to send us your wonderful feedback. We are delighted to see that you admired the service offered by our Elios Team as our goal is to provide the best guest service to all our guests. We are happy to hear that we were successful in our efforts. Once again, thank you... More 

Malaysia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location, clean room and good breakfast. Our group enjoyed very much! Will consider to stay in elios hotel again for our next trip. Hotel staffs are friendly and helpful. Some area for further improvement: Room facilities maintenance - air cond, shower room door (unable to close), shower drain clogged

Was this review helpful? Yes 1
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Chin712, Thank you for taking the time to share such a positive feedback from your recent stay at the hotel. We are very happy to know that you enjoyed our convenient location, buffet breakfast, guest rooms, service and our associates were able to meet your expectations. We have noted your valuable feedback about our facility and surely we will... More 

Auckland
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On arrival we were warmly greeted and given a welcoming drink and this was appreciated. The room was simple but effective and met all our needs while staying at the Elios. The bathroom consisted of a big bath with a shower, all in one setup and beds were comfortable but firm. We found the staff helpful and friendly which made... More 

Was this review helpful? Yes 1
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear 1Stylie1, Thank you for a taking the time to send us your wonderful feedback. We are delighted to see that you admired the service offered by our Elios Team as our goal is to provide the best guest service to all our guests. We are happy to hear that we were successful in our efforts. Furthermore, your recommendation to... More 

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