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Elios Hotel

Certificate of Excellence
233 Pham Ngu Lao St. | Dist. 1, Ho Chi Minh City, Vietnam
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Elios Hotel
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596 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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    (596)
  • Mar-May only
    (158)
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    (137)
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    (129)
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    (172)
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Malaysia
Level Contributor
7 reviews
4 of 5 stars Reviewed yesterday NEW

Great location, clean room and good breakfast. Our group enjoyed very much! Will consider to stay in elios hotel again for our next trip. Hotel staffs are friendly and helpful. Some area for further improvement: Room facilities maintenance - air cond, shower room door (unable to close), shower drain clogged

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Auckland
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

On arrival we were warmly greeted and given a welcoming drink and this was appreciated. The room was simple but effective and met all our needs while staying at the Elios. The bathroom consisted of a big bath with a shower, all in one setup and beds were comfortable but firm. We found the staff helpful and friendly which made... More 

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Leuven, Belgium
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The worst hotel we had in our Vietnam trip! We booked the transfer from the airport to the hotel for 436.000 VND. When we arrived at the airport it was a taxi-company that the hotel hired that transported us to the hotel, when we looked at the paper the driver had we saw the hotel payed him 280.000 VND. Upon... More 

Was this review helpful? Yes 1
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Mr Brent V, Warmest greetings from Elios hotel! We are terribly sorry to learn that you did not enjoy your stay with us at the Elios hotel. We understand how uncomfortable you felt. We would like to reply to your review to make things clearer. We are very sorry that the price for the pick-up service was so much... More 

A TripAdvisor Member
3 of 5 stars Reviewed 6 days ago NEW

Not the best hotel. I would not stay here again. Did not greet us when we arrived. Bathroom was moldy, sheets had blood on them. Overall staff was not very friendly. Was hoping for much more everywhere else in Vietnam has been great. Good location is all it has going for it and breakfast was good. Need to work on... More 

Was this review helpful? Yes 1
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Valued Guest, Thank you for your comments from your stay with us. We are delighted to see that you enjoyed our convenient location and buffet breakfast. We understand how uncomfortable you felt. We would like to reply to your review to make things clearer . Regarding to your comment " that sheets had blood on them", as you see,... More 

Level Contributor
7 reviews
1 of 5 stars Reviewed 1 week ago

Visited the hotel for a massage as the previous reviews were ok and the hotel looked nice. The masseuse clearly had no idea what she was doing and seemed like she did not want to be there. It was a very painful experience made even worse at the end when they put you on the spot for a tip which... More 

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New York City, New York
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We were booked for this hotel by our tour agent: great location, fabulous view for breakfast (and tasty food), and when we complained about the smell/size/cleanliness of our first room, the staff promptly shifted us to something better. That said, although we had a window, it was tiny and with no view, there was mold in the the bathroom, and... More 

Was this review helpful? Yes 2
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Ilana K, Thank you for your comments from your stay with us. We are delighted to see that you enjoyed our convenient location and buffet breakfast. Regarding massage, please accept my deep apology for the inconvenience caused by the staff noted wrong room number, that's why the masseuse confirmed with two other guests. Overall, we had reinforced the service... More 

Sydney, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Really central location, close to great restaurants, markets (Ben Thanh market), laundry services, and spas. The staff was helpful especially the bell boys when it came to crossing the road. In Ho Chi Minh in particular, the traffic was extra crazy, so sometimes it was useful when they helped us randomly. The rooms are cosy but comfortable.

Was this review helpful? Yes 1
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Natasha A, Thank you for sharing such a positive feedback following your recent stay with us. We are delighted to see that our hotel's location, rooms and services that met your expectations. We shared your motivating feedback with our Bellboy team. We will try our best to keep our service consistent and provide you with a better experience next... More 

1 review
3 of 5 stars Reviewed 1 week ago

I spent 3 nights in July 2015 at Elios based on the reviews in Tripadvisor. If you want to be around a lot of other tourist, Elios is well located. All kinds of tour services, restaurants with english menus and shops are right around the corner. Its very safe except for getting swiped by a motorcycle but its like that... More 

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Dat_LT, Director of Sales at Elios Hotel, responded to this review

Dear Deanna H, Thank you for staying with us and thanks for your review. Regarding your review, can I share with you more: - Massage service: Yes, I agree with you that the staff cannot ask for more tips. Our management just have a serious meeting today with all masseuses about this to make sure that it will not happen... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago

Hello Fellow World Travellers: You should know that I personally eat here often. They have a great buffet from 0830 to 1000 everyday. They have a wide variety of foods to include Viet, American, Aussie, and European. The food is fresh, well prepared, and eye pleasing. The prep areas are clean and well managed. The staff is motivated to assist... More 

Was this review helpful? Yes
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Mr Russ, Thank you very much for your excellent feedback about our buffet breakfast. We have shared your kind feedback with our F&B Team. Our buffet breakfast is on of the most like comment from our stayed guest because of its wide spread selection of food items. We are delighted that it met your expectation. Once again, thank you... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just stayed at the Elios hotel for two nights and had a thoroughly enjoyable visit. The location is perfect with the palace and war museum a 15-20min walk away and plenty of restaurants and bars a stones throw away. The staff were extremely pleasant and welcoming and were more than happy to help any way they could. The... More 

Was this review helpful? Yes
LeQuangVinh109, Giám đốc quan hệ khách hàng at Elios Hotel, responded to this review

Dear Darren M, Thank you for taking your precious time to share such a great feedback from your recent stay experience. We are delighted to see that our Hotel's location, rooms and services met your expectations. All Elios's staff are really happy to hear that our efforts in pleasing was beautifully completed. We always strive hard to deliver value for... More 

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