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Saigon Comfort Hotel

175/21 Pham Ngu Lao | District 1, Ho Chi Minh City, Vietnam
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23 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bangkok, Thailand
14 reviews 14 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed March 28, 2012

I planed to stay in Saigon Comfort next week but reading some review ,I'm not so sure. If some people had bad experiences recently ?

Was this review helpful? Yes 2
Melbourne, Australia
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 11, 2011

I stayed there in July 2009. The hotel is clean. Most of the staff are hopeless. Customer service is not a high priority. Make sure you never use the local travel agent located in the lobby...you will find that they don't take responsibility for their mistakes. Overall, the location is good but I found the hotel fee expensive. I paid... More 

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 10, 2010

This is my second stay at this hotel. My first time was 3 years ago, found this hotel to be a very good one for the price which is $20usd. I didnt particular wanted the $15usd, but it also was not ever offered to me. Annoying thing was when i booked for 2 rooms a day before, I was told... More 

Was this review helpful? Yes
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2010 via mobile

We booked into this hotel at 1030pm at night after a bad experience at nearby lien ha (awful). The room was clean and of nice size, breakfast was Cooked in front of you and free laundry daily. Good value and luckily we didn't have anything go missing

Was this review helpful? Yes 1
Paris, France
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 26, 2009

To be objective, the location is good if you want to be in this district, rooms are quite clean and the staff helpful if you ask for help (they wont go the extra mile though). This could have been an ok experience ibut the last day ended very badly. First my kid discovered at the airport (too late to complain)... More 

Was this review helpful? Yes 3
saigoncomforthotel, Owner at Saigon Comfort Hotel, responded to this review

Dear Sir and the Family, I am so sorry that it turned out that you was upsetted for everything at our place after we did a reasonable half day charge for late check out at 5pm? Even though we have the hotel regulation that check out after 4pm will be half day charged and I guess any hotel would do... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 28, 2009

Stayed at the Saigon Comfort Hotel for a couple of nights in March. The hotel is very clean and in a great location with plenty of bars and restaurants on its doorstep. The owner Nguyet is such a friendly and professional host, she was fantastic help in advicing us on what to do in HCM and arranging trip to Mekong... More 

Was this review helpful? Yes
saigoncomforthotel, Owner at Saigon Comfort Hotel, responded to this review

Dear Valued Guest, It was our pleasure to host you while you were staying at Saigon. We are non-stop upgrading our hotel' services and facilities. We are looking forward seeing you again soon, Best regards, Nguyet and Staffs More 

Senior Contributor
35 reviews 35 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 15, 2009

My friend and I booked this hotel through a hotels in Vietnam website. We had read the reviews re theft but figured that could happen anywhere. We left our suitcases there while on a Mekong Delta tour at no charge. Also, probably due to previous complaints they had safety boxes in the rooms. The rooms were simple, roomy and quiet.... More 

Was this review helpful? Yes 1
saigoncomforthotel, Owner at Saigon Comfort Hotel, responded to this review

Dear Roslyn and Karen, How are you doing Madams? We are glad that you had a great trip visiting Vietnam. It was our great pleasure hosting you while you were staying at Saigon Comfort hotel. Our mission is to be the best budget hotel in Saigon. We are looking forward to welcome you back. And we would love to host... More 

1 review
1 of 5 stars Reviewed December 30, 2008

We stayed here twice and our experience the first time was quite pleasant, the rooms were clean and tidy and the location was pretty good too. As a result we decided to stay here again for the night when we returned a few weeks later. However, the second time the stay was awful! We checked in and went out for... More 

Was this review helpful? Yes
San Diego, California
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 11, 2008

I would recommend the Saigon Comfort to any traveler looking for budget accommodations that are decent and comfortable. I was impressed that our room was quiet even in the midst of the backpacker district and the busy streets. The staff were generally helpful when we made a request and always received us with a warm smile when we entered. The... More 

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 12, 2008

Whilst the room was ok and the location excellent, this has been marred by my experience upon checking out. I checked in on Saturday 8th Nov for 4 days. After going up to my room, I came back down and deposited a large amount of money and all my tickets for onward travel for them to put in the safe.... More 

Was this review helpful? Yes 3
saigoncomforthotel, Owner at Saigon Comfort Hotel, responded to this review

Dear Sir, Unfortunately every country has its best and worse situation. In any foreign country you need to be on your toes and to be careful to protect yourself. I feel terribly sorry for your bad experience which happened in our hotel while I was not present. I also take your comment as the worse possible case for me to... More 

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Additional Information about Saigon Comfort Hotel

Address: 175/21 Pham Ngu Lao | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Free High Speed Internet ( WiFi )
Price Range (Based on Average Rates): $
Number of rooms: 26
Official Description (provided by the hotel):
Located in the heart of Ho Chi Minh City, right in the center of the commercial and tourist area, and only a 5 minute walk to Ben Thanh market we have information guides in our rooms and our friendly staff can also assist you with any inquiries, from transport to sight-seeing. At the end of the day you can take a short stroll to many local nightspots, or just relax in your room and enjoy one of our free dvd’s, or watch cable tv, all in air conditioned comfort. We are in a quiet location and have quality mattresses and pillows, and light-blackout curtains, so that when it’s time for bed, you are assured of a good nights sleep. ... more   less 
Also Known As:
Hotel Saigon Comfort

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