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Paragon Saigon Hotel

4.0 of 5 22-24 Thi Sach Street, Ben Nghe Ward, District 1 | District 1, Ho Chi Minh City, Vietnam (Formerly Royal Lotus Hotel Saigon)
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Certificate of Excellence 2014
Paragon Saigon Hotel
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Paragon Saigon Hotel
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255 reviews from our community

Traveler rating
    102
    85
    38
    16
    14
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35
90
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36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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London, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Didn't stay in this hotel but went for cocktails every night on the terrace overlooking the main street. Went with a small group and everyone agreed thet they were the best cocktails that they had in Saigon. My mojito was the best I have had in all of Vietnam. The bar staff were very attentive and friendly. If in Saigon... More 

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Wellington, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Our 4 night stay in the Saigon wing of the hotel was great. We had requested a non smoking room with walk in shower due to our knee issues when we booked in June. Our request was granted. Room was clean, fresh though on the small size with suitcases, toiletries supplied, in room safe the easiest to use I've ever... More 

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San Diego, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 of 5 stars Reviewed yesterday NEW

I cannot understand why this hotel as a four star rating. It might have a nice lobby but that's all it has. The room has old scratched furniture and has terrible odor. Badly run hotel. Worse hotel in our trip to Asia. !!!

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Stockton on Tees
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

This is a lovely hotel. It is ideally located in the centre of Ho Chi Minh City. The room was spacious and nice. The food in the restaurant was very good and breakfast was diverse and varied. This is an ideal choice of hotel for location and if you are looking for a friendly, efficient place to stay. Recommended.

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JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guests, All the team and myself thank you for your kind feedback. We are all very happy to have contributed a little to your stay in Vietnam. With kind regards, More 

Geneva, Switzerland
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at Paragon with my parents for 2 nights. The hotel is clean, comfortable and modern. That's all your need when staying in such a big city ! Paragon is located in a central position in district 1 and within a walking distance the shopping street and some bars like "Apocalypse Now". The best part of the stay... More 

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JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, Thank your for your kind review. Hang Nguyen ( Helen) is really a great Lady and Professional as you rightly mentioned. We just gave her a promotion to the position of Asst. Front Office Manager for those reasons. :-) We have taken note of your remark about the bellmen. They normally are quite efficient and unless they are... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 5 days ago NEW

I visit HCM 4/5 times a year on business. Since the last 4 years I have been staying at Paragon Saigon ( earlier Royal Lotus) Everything about this hotel is great, right from the location, hospitality, service, cleanliness and quality of food. Breakfast is superb only that they do not serve brown or multi grain bread. Sometimes in the season... More 

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JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Premtulsiani, Thanks a lot for your appreciaton and recommendation. Very much appreciated by all the staff and myself. We are going to add brown bread on the breakfast. A good remark. Please do let us know about the next time that you are coming to Ho Chi Minh. I'll be delighted to meet with you at that time. We... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had a very good stay at Paragon Saigon. What stands out is the warm hotel staff - the front desk and house keeping were extremely polite and affable (i would'nt say the same for the restaurant staff though). Do try the hotel spa, its not only affordable but the masseuses are amazing! The location is suitable (about 8-10 min... More 

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JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Madam, Thanks for your kind comments and sharing your advices. Very useful when trying to select your hotel. The staff will be certainly happy to hear your good feedback about them. Hoping to have the pleasure to welcome you again in HCMC. With kind regards, More 

Voorburg, The Netherlands
2 reviews
5 of 5 stars Reviewed 1 week ago

This lovely hotel has a great and friendly staff. Our room on the 11th floor was comfortable and clean. But the best experience we had with the Front Office Manager. None of our questions were too much for her and she did it always with a great smile. In less than a week, we felt that we had found a... More 

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JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Madam, We are very pleased that you enjoyed the few days spent with us. Mia is indeed a great professional and a charming person. She is a great role model for all our team and exemplify the type of service that we are trying to give to our guests even if we are a busy city hotel. Very motivating... More 

Malaysia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently taken over by Paragon...previously 'Royal Lotus Saigon' the Paragon Saigon Hotel is a lovely 4 star hotel located in a favourable position in district 1 near the shopping street and within walking distance to most attractions. After a minor mishap (which they corrected very quickly and proffesionally) we had a very comfortable stay. Good selection in the breakfast buffet.... More 

Was this review helpful? Yes
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guests, Thanks for your kind feedback. All the team and myself are happy that you had an enjoyable stay with us. Paragon Saigon Hotel has indeed one of the greatest location in HCMC very close to countless dining, shopping, entertainment options. We hope that we will have the pleasure to welcome you again in our hotel when you can... More 

Camberley, United Kingdom
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Modern hotel, in a good central location. The room and bed was comfortable and clean. Although there is the usual tea and coffee making facility, if you want tea there is only green tea is supplied. For black tea we were told we would have to pay extra... The bathroom although clean is very poorly designed, there is a fixed... More 

Was this review helpful? Yes
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guests, Thanks a lot for taking the time to share your feedback. Very useful to hear about those points for improvements. We always try to adjust to our clients needs and obviously some complimentary tea bags should have delivered to your room. Our sincere apology for the hot water to all clients. Our circulation pump broke down and had... More 

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Additional Information about Paragon Saigon Hotel

Address: 22-24 Thi Sach Street, Ben Nghe Ward, District 1 | District 1, Ho Chi Minh City, Vietnam (Formerly Royal Lotus Hotel Saigon)
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Paragon Saigon Hotel 4*
Number of rooms: 173
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Hotel Style:
#23 Family Hotel in Ho Chi Minh City
#26 Spa Hotel in Ho Chi Minh City
#27 Business Hotel in Ho Chi Minh City
#37 Luxury Hotel in Ho Chi Minh City
#47 Romantic Hotel in Ho Chi Minh City

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