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Paragon Saigon Hotel

Certificate of Excellence
22-24 Thi Sach Street, Ben Nghe Ward, District 1 | District 1, Ho Chi Minh City, Vietnam (Formerly Royal Lotus Hotel Saigon)
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Paragon Saigon Hotel
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Paragon Saigon Hotel
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304 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel is located in a central location, within walking distance of all major sights. Around there is variety of restaurants and cafes. Nice room, but the bathroom is designed improperly, the tub is very high, there is danger of slipping.

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Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed here for 1 night but wished we could have stayed longer. The hotel is very professional and welcoming. Nothing was too much bother for the staff- they were very helpful. The room was luxurious and quiet. Breakfast was amazing- a breakfast selection to rival any other. We had dinner in the restaurant which was superb. Very well... More 

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Paragon Saigon hotel in for 4 nights at Saigon and I've say, We loved this hotel ! The room was small but cozy comfortable and clean, with a really nice bathroom. It was also very quit so sleeping in is not a problem. Staff are excellent. We really enjoyed the breakfast too ! Excellent location to chill... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have for 4 days in this boutique hotel which is located in the heart of Saigon and will stay again as I am often in this city for work and private reasons. What made my stay enjoyable are for sure staff, clean room and bathroom, great location. Enjoyed the gym during your stay.

Was this review helpful? Yes 3
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, Thank you very much for your kind comments. Please let us know next time that you return to Saigon, we will be happy to take extra care of you. My email address is gm@paragonsaigon.com Kind regards, More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved my time at the Paragon Saigon. The staff was beyond helpful, but not overbearing. The guys at the lobby bar in the evenings were fun to talk to! The breakfast might be the best I've ever seen at a hotel, a mixture of Vietnamese and western food. The hotel was clean and spacious, even the no window room.... More 

Was this review helpful? Yes 2
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, We are very happy that you enjoyed staying with us. Our staff is indeed our greatest asset at Paragon Saigon Hotel (with of course the great location in the heart of District 1). We are glad that you mention our late check out policy. Occupancy permitting we will try to keep people in their room as much as... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rooms in Sakura Tower are much better than rooms in Lotus Tower. The suite was spacious, bathroom was clean, bed and pillow were comfortable. My room has plenty of lighting which made my room very bright. The room flooring was not carpeted which made the room air fresh and clean without the old carpet smell. Overall, a good hotel.

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guest, Thanks for sharing your feedback with fellow travelers. We are happy that you enjoy staying at Paragon Saigon Hotel. With kind regards, More 

London
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had this hotel as our first for our multi centre holiday. Check-in was efficient and friendly. The room itself was nice - good size, clean, comfortable and tastefully decorated. We didn't have much of a view from the room, but not a problem considering we were out and about a lot. Only down-side is that I found the lighting... More 

Was this review helpful? Yes 3
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guests, Great to read that you had an enjoyable stay at the Paragon Saigon Hotel. Thanks a lot for your kind recommendation. Our staff was thrilled to hear that they are " super friendly". Our location is indeed one of the most desirable in HCMC. We have well noted your remark about the lighting in the bathroom and will... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Room is spacious and comfortable. TV channels are plenty. The buffet breakfast is great. The wifi is free and that stable. Service is great as they are very friendly and accommodating. overall, a clean hotel that's centrally located and comes at a great value.

Was this review helpful? Yes 2
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, We are delighted that you enjoyed your stay with us. Thanks a lot for your excellent summary of our hotel: a great value for money hotel with a friendly team. We are not perfect but all the team is trying his best. Hoping to have the pleasure to welcome you again. With kind regards, More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Right in the bustling of the city, I really enjoyed my stay at the Paragon Saigon. Lovely staff, lovely rooms, really good breakfast, chic boutique feel and on the best street in the city. Great bars and restaurants in walking distance. Great little place !

Was this review helpful? Yes 2
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Anna, Thank you very much for your very kind comments. Much appreciated by all The Paragon Saigon Team. With kind regards, Jean Francois Debon More 

Phnom Penh, Cambodia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One good thing with Paragon Hotel, everyone s friendly and helpful, from the the stafff to the Management .. Sometimes it's not the place, not the faciłties that make it stando, it's the people running the show. More and more success for this hotel !

Was this review helpful? Yes 3
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Cristy, Thanks a lot for your kind comments about our hotel. You have perfectly described what we are trying to achieve here at Paragon Saigon Hotel: be one of the friendliest hotels in Ho Chi Minh City. All the team is fully dedicated to customer service and will always try to have the little personal touch which can make... More 

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