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Paragon Saigon Hotel

Certificate of Excellence
22-24 Thi Sach Street, Ben Nghe Ward, District 1 | District 1, Ho Chi Minh City, Vietnam (Formerly Royal Lotus Hotel Saigon)
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Paragon Saigon Hotel
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344 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Warsaw, Poland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good location Clean room Good breakfast Just to sleep and have a shower but you will not remember your stay for a long time. Family room could be bigger and AC should be reapaired as you are not able to set a temperature

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Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for 2 days and decided to extend our stay for another 2 days.. Good location, 4 star hotel for a good price. Main positive was the staff, they were all very friendly and helpful. Would definitely stay here again if visiting Ho Chi Minh.

Was this review helpful? Yes
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guests, We are very happy that you enjoyed your stay with us. Our staff is indeed our greatest asset with their natural kindness and full dedication to customer service. Hoping to have the pleasure to welcome you again in Ho Chi Minh City, With kind regards, More 

Cairns, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Good location, close to markets, museums and restaurants. There are ATMs nearby and a little 711 type shop next door to buy water. We stayed in a deluxe room and it was a good size, everything worked and was modern and clean. The staff were friendly and helpful. The buffet breakfast was good too with lots of variety, good quality... More 

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guest, Thanks a lot for choosing our hotel during your recent stay in Ho Chi Minh City. We are glad that you had a great time. Thanks a lot for sharing with other fellow travelers. With kind regards, More 

Lincoln Park, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Paragon with a group tour in May 2015 and enjoyed the friendly staff, accommodations, and especially the location. You can walk to the Botanical Gardens, the central market area, as well as down to the Saigon River waterfront. Very friendly staff!

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guest, We are happy to read your kind comments on Trip Advisor. Thanks for summarizing in your review what makes Paragon Saigon Hotel is great place to stay in HCMC: very friendly staff, best location and great functional, clean accommodation. We hope to have the pleasure to welcome you again in our hotel. With kind regards, More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arived here as a couple wearing our big travelling backpacks, i think we got substandard treatment and room because of this. I think we werent the clientele they were looking for, very pretensious of them. Our room was small, very noisey and had broken appliances. We woke up in the morning with a LOT of insect bites. We complained... More 

Was this review helpful? Yes 2
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guests, Thanks a lot for your frank feedback. Very useful for us. The staff has been reminded to treat fairly all guests whatever their attire, nationality... A warning has been issued to porter bellmen to respect clients choice. If the clients decide to carry himself his bag or suitcase, they should not insist, especially to the point of grabbing... More 

Johannesburg, South Africa
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 25, 2015

On entering the hotel, you already feel most welcomed. The reception staff are full of smiles and super efficient making check in a very pleasant experience. The first thing I notice is the trendy decor and the stunning Orchids. Outside on the stairway, it is covered with beautiful yellow flowers in the spirit of the New Year. The location is... More 

Was this review helpful? Yes
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guests, Thanks a lot for your frank feedback. Very useful for us. The staff has been reminded to treat fairly all guests whatever their attire, nationality... A warning has been issued to porter bellmen to respect clients choice. If the clients decide to carry himself his bag or suitcase, they should not insist, especially to the point of grabbing... More 

Ho Chi Minh City, Vietnam
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 21, 2015

We stayed with many groups. My family stayed in the family suite. It was nice. Only downside was there was no tub for the children. The shower head needs to be updated. It's very old and has plenty of buildup on it. The safe needs to be updated. It would work then not work. The safe looks like someone was... More 

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JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Madam, Thanks a lot for staying at Paragon Saigon Hotel while in Ho Chi Minh City. Please accept our apology for the small problem that you had in your room. Bathtub seal has been fixed. We are in the process of renewing a few shower heads, minibar fridges, safety boxes in order to ensure top quality and customer experience... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed June 17, 2015

I originally booked a room with no windows but luckily, they upgraded me to a room with a window and a great view! The hotel had a great vibe to them and we were welcomed warmly. My boyfriend and I agreed to how wonderful everything was, especially the breakfast. Breakfast was amazing - there were plenty of choices, ranging from... More 

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1 review
5 of 5 stars Reviewed June 17, 2015

Good Location and Friendly Staffs Visited Ho Chi Minh city for 3 nights, I think I’m lucky to stay in this hotel because the location is excellent, just few minutes walking to Opera House and Cathedral. The city is very dense and lots of motorbikes but the hotel is located on a very convenient area and the street is very... More 

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Liverpool, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 16, 2015

Stayed here for 3 nights whilst visiting HCM - and it was easily one of the best hotels of my trip in Vietnam. Central location - around a 5min walk to Vietcom Centre and the main Post Office attraction - 10mins from Ben Thanh market by Taxi. Rooms were very reasonably sized and bathroom was clean, airy and had all... More 

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