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Paragon Saigon Hotel

Certificate of Excellence
22-24 Thi Sach Street, Ben Nghe Ward, District 1 | District 1, Ho Chi Minh City, Vietnam (Formerly Royal Lotus Hotel Saigon)
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Paragon Saigon Hotel
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Paragon Saigon Hotel
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295 reviews from our community

Traveler rating
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    46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (64)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Right in the bustling of the city, I really enjoyed my stay at the Paragon Saigon. Lovely staff, lovely rooms, really good breakfast, chic boutique feel and on the best street in the city. Great bars and restaurants in walking distance. Great little place !

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Phnom Penh, Cambodia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

One good thing with Paragon Hotel, everyone s friendly and helpful, from the the stafff to the Management .. Sometimes it's not the place, not the faciłties that make it stando, it's the people running the show. More and more success for this hotel !

Was this review helpful? Yes 1
New Smyrna Beach, Florida
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We recently toured the Central Highlands of Vietnam with a group. This hotel is where we started our tour and then ended up for our last night before flying home. The hotel was great, the staff was superb, and the location is excellent. Rooms were very clean and comfortable. Our room looked out on another building about 10 feet away,... More 

Was this review helpful? Yes 1
jimmyc217
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel reception nice, but room was very small, and bed was right beside door when you opened door, double bed was there. Was a superior room, wouldn't stay there again, as room although nice and clean bad layout and too small

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My wife and I were a "walk in" as we had problems at another hotel we had been staying at near to the Paragon Saigon. The reception staff were so accommodating and arranged a deluxe room for us for 5 days later and stored some luggage whilst we visited Cambodia. Our stay at the Paragon Saigon was great. Super room,... More 

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JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, We are very pleased that you enjoyed your stay at the Paragon Saigon Hotel. Thanks a lot for sharing your experience and the nice rating. We hope to have the pleasure to welcome you again in our hotel in a near future. With kind regards, More 

Singapore
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Found it by accident after i booked our air tickets. I got the Family room really really cheap for 3 nights, esp. being 4*. On the day itself, lobby was good. Lift was small (??? for 4*?). Got out, hallway to the room was narrow (??? 4*?). Door opened, room was small. Anyway, setting aside the star ... we loved... More 

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JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, All the team is pleased that you had an enjoyable time in our hotel. Thanks a lot for the 2 thumbs up! :-) Much appreciated and motivating for all of us. With kind regards, More 

Maryland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service provided by the airport transportation, concierge and reception was exceptional. After I told them one of my day trips was cancelled they provided me with other tour options. I chose the Mekong River tour and it was wonderful tour. Thank you. Breakfast had a good assortment of foods and was very good. The rooms were modern and the... More 

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Madam, We are happy that you had a great time in our hotel. We are pleased to see that our efforts to provide personal attention to all of our guests despite being a busy city hotel are acknowledged. Thanks a lot for sharing with us, With kind regards, More 

bainbridge island, washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had two very short stopovers in Saigon while traveling in Vietnam, and stayed at the Paragon Saigon hotel. Not only was it modern and well situated in Saigon, but the staff was very attentive and almost anticipated our needs before we even asked. Mia in particular was so very helpful in resolving a situation that we had to deal... More 

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guests, Very inspiring to read your kind feedback about our hotel. Mia is really a great Lady and a true professional. She is a role model for all her team and hotel employees. I am glad to see her recognize her in your comment, Anticipating and Exceeding Guests needs is part of our Culture and Training. Nice to see... More 

Siem Reap, Cambodia
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

very comfortable, clean rooms. Greeted with a crisp lemon drink. Good air conditioning.get breakfast included, breakfast is good value. Great location for ben thanh market, opera house, good restaurants, city walks. Helpful staff.

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Steve, We hope that you had a great flight back home and that you are doing good. We are pleased that you enjoyed your visit to Ho Chi Minh City. Thanks a lot for your very kind comments. All the team and myself hope that we will have the pleasure to welcome you again in our hotel. With kind... More 

Seoul, South Korea
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Concierge staff was great, friendly and service with a smile. Checked-in and checked-out was efficient. just need to walk a few step through the western restaurant on the left. Exactly liked staying in a fully furnished one bedroom condominium. Price is reasonable. Will surely stay here again and recommend others to stay here too. Value for money and very conveniently... More 

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, Thanks for sharing your kind feedback about our hotel and for recommending it to your friends. We do hope to have the pleasure to welcome you again in our hotel in a near future. Please do not hesitate to identify yourself at that time, We would certainly be happy to look at how we could make your next... More 

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