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Paragon Saigon Hotel

4.0 of 5 22-24 Thi Sach Street, Ben Nghe Ward, District 1 | District 1, Ho Chi Minh City, Vietnam (Formerly Royal Lotus Hotel Saigon)
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Certificate of Excellence 2014
Paragon Saigon Hotel
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Paragon Saigon Hotel
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279 reviews from our community

Traveler rating
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    45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, England
Top Contributor
166 reviews 166 reviews
149 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed yesterday NEW

Location Located more of less in the central area of HCM City, about 30-45 min by taxi from SGN airport. Taxi's should charge no more than $10. Within walking distance are some KMarts, Subway fast food, Starbucks and various other coffee places, bakery, pharmacy and some massage places. A good ten minute walk you are in the centre with boutique... More 

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Picton, Canada
Top Contributor
53 reviews 53 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

Near the heart of the city, close to shops, restaurants and historic sites. Very friendly and comfortable stay with a good breakfast buffet. The pool is in the new section of the hotel. Good value for the money.

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We really can't complain about anything in this hotel, the rooms are modern and clean, the staff are friendly and helpful and its in a great location close to all attractions. They even spent time showing us a map and good walking routes. The included breakfast has a range of good foods, and there isnfree wifi (although it sometimes cuts... More 

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Carlisle, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in Paragon for 18 nights while on business there, hotel is in a great location right in the heart of Saigon with many bars and restaurants in the vicinity, there is also a wide variety of shopping in the locality. The hotel itself is friendly, staff were excellent, very polite and accommodating, made for a very pleasurable stay. My... More 

Was this review helpful? Yes 2
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guests. Thanks for your kind comments about our property. We hope that you will have the opportunity to come back to stay with us. We have taken note of your comments . We have a very good restaurant in the hotel but there are countless alternatives around the neighboring streets and two shopping malls. A bit disappointing for our... More 

Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location hotel, no noise from the traffic as on side street, walking distance to Ban Than Market and some lovely little eateries and shops close by. We were very pleased with iit and it was value for money!

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guests, We are very pleased that the location of our property was an important factor in making your stay in Ho Chi Minh City most enjoyable. Being a couple of hundred meters from Opera House and the famous Dong Khoi Street, Vincom Center are really unique features. Glad that you will keep some fond memories of our country. With... More 

Chennai (Madras), India
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed there for 2 nights as part of a tour and compared it with other '4 star' places we had been to. Overall Ok, but some handicaps, such as: no pool, rooms small, as typical in a city like HCM, but a bit sticky, room door not fully closing even when locked, bathroom getting old, found tea/coffee making facilities by... More 

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JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Guest, Thanks for sharing your impressions about our hotel. We are happy to see your fair comments. We are happy to see that you had an overall enjoyable stay in our hotel. Our apology if the room was not fully up to your expectations. One of the two wings is 2 years old while the second one was fully... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I've been here during the Tet festival when almost the services was fully booked. What I can find in this hotel is the warmest hospitality from the staffs, especially from the ones of its reception. They even, with their best tried to help me to find the medicines at the festival night when nearly all the shops were closed. They're... More 

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, Thank you for your warm comments and recommendation. Vietnamese people enjoy a well deserved excellent reputation for hospitality. I was myself away for a few days during Tet Holidays. I am anyway very pleased to see that the good and personal service continued during that period. Despite being a large and busy city hotel, we always try to... More 

Calgary, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked this hotel last minute. The entrance to the hotel looks impressive. The staff was friendly and helpful. We only had one night at this hotel and to be honest we only stayed for less than 12 hours due to an early morning flight. If you are looking for a good place for cheap this is a good option.... More 

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, Thank you for taking the time to share your experience at Paragon Saigon Hotel. We appreciate your fair comments about our property. We are glad that you enjoy your short stay with us, even if it was in one of our "Classic" room. They are similar to our deluxe rooms but with no windows due to adjacent buildings.... More 

Moraira, Spain
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 nights as part of a tour - not aware of the daily rate. We asked for a quiet room and were given one in the 11th floor. Rooms are clean and have everything you need but are on the small side but hey, it is a city centre location. No pool or outside area to relax... More 

Was this review helpful? Yes 1
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, Thanks for taking the time to share your feedback about our property. I fully agree about your comments. We have a great location with most of HCMC attractions within walking distance. A few of our staff can sometimes have difficulties understanding or speaking English. However, as they work as a team, there is usually a supervisor or a... More 

Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

On many websites this hotel is classified as a 4 star hotel. To be fair I wld rate this as a 3 star hotel. The lobby was extravagant, bellboys/concierge were average with service - looked like they really didn't want to be there. Reception was cold, not one word of hello after checking in after walking past them everyday. For... More 

Was this review helpful? Yes 2
JeanFrancoisDebon, General Manager at Paragon Saigon Hotel, responded to this review

Dear Sir, Thanks a lot for your frank feedback about the hotel and for mentioning those critical points. Our most sincere apology for the inconvenience encountered during your recent visit. I am very disappointed to see that there has been some slackness in the service during the recent Tet Holidays. Many staff and managers were away during that time and... More 

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Additional Information about Paragon Saigon Hotel

Address: 22-24 Thi Sach Street, Ben Nghe Ward, District 1 | District 1, Ho Chi Minh City, Vietnam (Formerly Royal Lotus Hotel Saigon)
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Paragon Saigon Hotel 4*
Number of rooms: 173
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Hotel Style:
#23 Family Hotel in Ho Chi Minh City
#27 Spa Hotel in Ho Chi Minh City
#31 Business Hotel in Ho Chi Minh City
#38 Luxury Hotel in Ho Chi Minh City
#50 Romantic Hotel in Ho Chi Minh City

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