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Somerset Ho Chi Minh City

Travelers' Choice award winner
8A Nguyen Binh Khiem St District 1, Ho Chi Minh City, Vietnam
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Somerset Ho Chi Minh City
Best prices for: 1 room 1 guest
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Ranked #62 of 389 Hotels in Ho Chi Minh City
A recent review
5 of 5 stars reviewed 6 days ago
Spoilt_Traveller Singapore
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257 Reviews from our TripAdvisor Community

Traveler rating
    103
    111
    33
    9
    1
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151
15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Singapore
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed the upgrade from 2BR to 3BR executive apartment. There was ample space for everyone in terms of room size, living area, kitchen and laundry area. As travellors, we enjoyed the handy laundry/dryer combo that completed the laundry while we slept. The residence was very considerate to provide laundry detergent so we didn't have to buy our own. The place... More 

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ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review

Dear Ms. Thank you for your sharing great experience. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you... More 

Manchester, United Kingdom
Top Contributor
67 reviews 67 reviews
56 hotel reviews
146 helpful votes 146 helpful votes
2 of 5 stars Reviewed 1 week ago

This last stay was a complete contrast to the pleasant experiences I have previously had during my several stays at the Somerset. All in all it was a disastrous stay. I took 2 apartments for a friend and myself for over a week. Already at check in we were off to a bad start. The lady at the desk took... More 

Was this review helpful? Yes 1
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review

Dear Sir Thank you for sharing your feedback about your stay experience with us. Please allow me to introduce myself as Operations Manager of Somerset Ho Chi Minh City. I am sorry to hear of your unhappiness during your recent stay with us last year. Thank you for bringing this up to our attention and we hope that you are... More 

Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Large apparent style accommodation , with everything you need. Pool large and clean Breakfast very basic could do with improvement, restaurant staff not friendly Reception staff very friendly & helpful as were the bell boys Apartment not close to family restaurants need to catch cabs Overall a pleasant stay

Was this review helpful? Yes 1
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review

Dear Alison Thank you for your feedback during your stay We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met some of your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We... More 

Senior Contributor
43 reviews 43 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 18, 2015

We spent nine nights here in Saigon. We had some minor issues upon check in and on the first day and I raised them at the time through the Somerset website. A day or so later the Operations Manager came to visit us with a fruit basket and an apology. I thought this was very professional of him and after... More 

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ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review

Dear Ted Thank you for taking the time to share your stay experience at Somerset Ho Chi Minh I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. It was such a nice pleasure to meet you and your wife. Though we did not have a very good start,... More 

Bangkok, Thailand
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 17, 2015 via mobile

It's great having 2 rooms with kids. Also the washing machine was really handy. We didn't use the kitchen as great restaurants Are nearby. The room we had was older but definately spacious and had everything we needed. The room cleaner came a bit too early!! Breakfast was ok, plenty of food but not for my palate. Staff were fine,... More 

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ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review

Dear Robyn Thank you for leaving your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met some of your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank... More 

kansas
Top Contributor
76 reviews 76 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 15, 2015

My wife and adult daughter and I stayed in a suite at Somerset HCMC and absolutely loved it. It is located in a quiet area of town, but close enough to walk downtown in about 20 minutes. The 2 bed, 2 bath room suite we had was HUGE -included a fully outfitted kitchen (incl microwave) and a large laundry room... More 

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ManagerSomerset, Front Office Manager at Somerset Ho Chi Minh City, responded to this review

Dear Jscooper, Thank you for posting a positive review about your recent stay at our serviced residence on TripAdvisor. We are very happy to hear that you have enjoyed our facilities, the spaciousness of our apartments and found Somerset Ho Chi Minh City a right place for travelers like yourself. We are also pleased to learn that you enjoyed the... More 

Hong Kong, China
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 13, 2015

Just stayed one night in this hotel and thought I will give you guys my impression. This is obviously primarily a service apartment and as such its facility and layout is geared towards that end. We stayed in a room on the ground floor and it can be pretty noisy during the day when the pool is being used, but... More 

Was this review helpful? Yes 1
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review

Dear Garfink Thank you for your feedback on your stay experience. We are sorry to hear about your disappointment with and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our residents’ overall stay at our properties. We have just completed renovation for one of the towers early this year. For... More 

Seattle, Washington
Top Contributor
54 reviews 54 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

Good price for a modern 2-bedroom suite. Stayed for two nights and loved the space. In a great location, albeit not completely central but a super quick taxi ride to anything and everything. The breakfast buffet is pretty good for 150,000 VND. This place is certainly great for families and large travel parties. The concierge/front desk is super nice and... More 

Was this review helpful? Yes
ManagerSomerset, Người quản lý at Somerset Ho Chi Minh City, responded to this review

Dear Haids Thank you for your feedback. We are glad to hear compliments of our staff members at Somerset Ho Chi Minh City. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any... More 

Kuching, Malaysia
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2015

We stayed in the 3 bedroom premier apartment on the 6th floor. The apartment was clean, modern and the kitchen fully stocked with utensils and equipment. The staff was courteous and helpful, the breakfast was not extensive but good enough for us, they had hot food, pastries and even an egg station. The gym was small but well equipped and... More 

Was this review helpful? Yes 2
ManagerSomerset, Front Office Manager at Somerset Ho Chi Minh City, responded to this review

Dear Lsagah, Greetings from Somerset Ho Chi Minh City! It was a great pleasure having you and your family stays at Somerset Ho Chi Minh City. Thank you for sharing your feedback about your stay experience with us recently. Your kind compliments about the cleanliness, modern, equipment and the great service from the staff will be shared with the team... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2015

After a long days travelling from the UK it was great to have a large apartment for us and our two young children to catch up on sleep and find our feet before heading on to Hoi An. Although an upstairs guest fell asleep with their music on keeping us awake, the staff tried all they could to wake them... More 

Was this review helpful? Yes 1
ManagerSomerset, Front Office Manager at Somerset Ho Chi Minh City, responded to this review

Dear Ben, Thank you very much for taking the time to share your stay experience at Somerset Ho Chi Minh City. Your sharing will be definitely helpful to those who are planning for a vacation to Ho Chi Minh City. We would like to take the opportunity to thank you for your compliments. Your heartfelt words inspire us to continually... More 

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