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First Hotel

18 Hoang Viet Street, Tan Binh District, Ho Chi Minh City, Vietnam
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First Hotel
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Ranked #112 of 382 Hotels in Ho Chi Minh City
A recent review
3 of 5 stars reviewed 2 weeks ago
FGunawan Jakarta, Indonesia
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209 reviews from our community

Traveler rating
    50
    91
    43
    16
    9
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30
57
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Danish first
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Jakarta, Indonesia
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for one night with full board because my Malaysian Airlines flight got cancelled for some hydraulics problems with the aircraft (I wasn't happy about the cancellation, but I was glad they chose safety and was responsible to their passengers). Its location is some 15 minutes from the airport, which is quite convenient but then again district 1... More 

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Bergen, Norway
2 reviews
3 of 5 stars Reviewed 2 weeks ago

First of all, I advise you guys to whatever you guys do, always double check the prize when checking in. The prize difference is alot. I was on First Hotel, and when I was at the reception, the people there gave me their prize for one night was 1.8-3.8m each night excluded vat and the service charge prize (15%) for... More 

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Melbourne, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as a one night stop over on our way to Taiwan. We have previously stayed at another hotel, which we thought was very good as it was close to the airport. The only problem was taxi drivers weren't that keen on driving short distances. The First Hotel offered a pick up service so we gave them a... More 

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Luton, United Kingdom
Top Contributor
67 reviews 67 reviews
58 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First Hotel staff were waiting for me when I arrived at HCMC Airport. It is about a ten minute ride to the hotel which is located in a mixed residential/commercial district. My experiences of this hotel and indeed of this city were all pleasant surprises. An efficient check in enabled quick access to the room, which was decorated in a... More 

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Senior Contributor
21 reviews 21 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 18, 2015 via mobile

If you can read between the thinly veiled lines of my title, you see where I'm headed. It seems a fitting quote, considering my experiences here. I regularly stay in the First Hotel, as the company by which I'm employed leaves us little choice. Let me start with the positives. In the +/-30 nights I've spent here, the staff have... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 8, 2015

We have now stayed here on 3 separate occasions, on this occasion for two days, we were met at the airport by the hotel who were waiting even though it took an hour to get the VOA at the airport. Breakfast is excellent, staff are great and we had the all you can eat buffet on the Sunday night which... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 5, 2015

Forced to stay in this expensive government hotel due to visa issues; its a joke of a hotel compared to what else is available in HCMC; atrocious; and of course this hotel gets an award an for top 4-star hotels - government run in a communist country; dishonest staff and management (Nguyen Minh Hoa); terrible customer service; sparse/dark hotel room.... More 

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HO Chi Minh
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 2, 2015

Just visited the buffet restaurant of this hotel with my family. The food is quite ok whilst the service was really bad. They didnt clear the table when it is full of empty dishes. A bit old furniture makes its restaurant not be a luxury one.

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Quy P, Sales Department - OTA at First Hotel, responded to this review

Dear Charles, First of all, thank you for your using our buffet service. We are so sorry that our service did not make you feel comfortable. Thank you again for your comment that make us have an overall look back to the service and make the adjustment right away. Should we have chance to welcome you again, we are sure... More 

singapore
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 2, 2015

We knew a hotel pick up had been arranged but surprised to see a smartly dressed hotel staff waiting at the arrival hall. He called the driver and escorted us back to the hotel. The journey was less than 10min. The same driver + car took us to airport the next day (without the staff this time). We stayed at... More 

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London, United Kingdom
Top Contributor
134 reviews 134 reviews
54 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed January 6, 2015

They met our incoming flight, and took us back to airport the next morning, all part of the service at no charge. Reception staff very friendly, room tired but did the job for one night, breakfast buffet was uninspiring and not tasty.

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