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4.0 of 5 Hotel   |   18 Hoang Viet Street, Tan Binh District, Ho Chi Minh City, Vietnam
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First Hotel
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Ranked #99 of 365 Hotels in Ho Chi Minh City
A recent review
3 of 5 stars reviewed 3 weeks ago
Martin B Adelaide, Australia
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184 reviews from our community

Traveler rating
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    37
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for one night on arrival to HCMC, as we had an early flight to catch the next day. The free airport transfer offered by the Hotel is a big bonus. We walked straight out the front after collecting our luggage and were met by a representative from the hotel and taken to the hotel in... More

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Senior Contributor
34 reviews 34 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 19, 2014

We’ve been fortunate by the quality and friendliness of the staff we’ve encountered throughout SE Asia, and First Hotel was no different. The hotel provide a free shuttle pick up and drop off at the airport, which made travel even easier. It is a short 10 minute drive from the airport. It costs around VND 100k to get to District... More

Was this review helpful? Yes 2
Hong Kong, China
Top Contributor
120 reviews 120 reviews
35 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed July 11, 2014

We booked two rooms at First hotel as I wanted to be near the airport. That is probably the only good thing about this hotel, they provide a free shuttle service to and from the airport which is only five minutes away. The staff in the hotel reception are very friendly and welcoming. If I had paid little money for... More

Was this review helpful? Yes 4
Quy P, Sales Department - OTA at First Hotel, responded to this review

Dear Choobstar, First of all, we would like to express our sincere apology for the bad experience you have had during your stay in our hotel last July. Last but not least, your comments encouraged and forced the whole hotel to really find out, to really recognize what are the potential disadvantages and what are the must dos to rearrange,... More

Danville, Ca
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 1, 2014

Exceptionally clean and quiet room. All marble bath, seperate shower and tub, robes, slippers, coffee/tea in room, both mugs and tea cups. Nice glasswear. Quiet and efficient air con. Will stay here again on return leg. When we arrived last night, bellman came to our defense and kept taxi driver from screwing us out of an extra 40,000 dongs. From... More

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Quy P, Sales Department - OTA at First Hotel, responded to this review

Dear Mr. Tom Brodehl, Thank you very much for your nice comment. We suggest that to avoid the irritation with taxi drivers, it is better to book the hotel accommodation directly through this email address, and advise us your flight number and arrival time for airport transfer arrangement free of charge. It's dangquy@gmail.com, or first.hotel@hcm.vnn.vn We hope to have chances... More

Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

I stayed here in First hotel last December 20-29,2013 and the most recent was last may 27 to April 12, 2014. and i can say that this hotel is one of the best in hochiminh city, almost 5-10 minutes to the airport, very good rooms, faraway from noise of the city, friendly staffs and amazing breakfast. the only bad side... More

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Quy P, Sales Department - OTA at First Hotel, responded to this review

Dear Justine So much thanks for your nice comments and assistance to our hotel. We hope that we will serve you again soon. Do not forget to tell us your flight number and arrival time as well. With our best regards Quý More

Dublin, Ireland
Contributor
14 reviews 14 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 19, 2014

We stayed here for 1 night on a stopover between flights. We were collected at the airport (free transfer service) and welcomed by friendly staff at the hotel. Our room was modern, clean and great value. The only down-side was the food. A little over-priced (to be expected from an airport hotel) and lacking in flavour, but it filled the... More

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Quy P, Sales Department - OTA at First Hotel, responded to this review

Thank you Laura for your comments. Sincerely Yours. Quy More

Singapore, Singapore
Top Contributor
75 reviews 75 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 28, 2014

I booked this hotel because I was attending a furniture fair and it was recommended by the organisers. The rooms were fine and it was close to the exhibition centre. First have a reasonable gym, good breakfast (included) and an excellent sushi restaurant on the top floor. I enjoyed my stay but when questioned the staff were often confused and... More

Was this review helpful? Yes
Quy P, Sales Department - OTA at First Hotel, responded to this review

Dear Robtaine Thank you for your comments and sorry for the facts that our staffs confused of your business questions. Your comment is a power for us to retrain our staff to serve guests better in all aspects. Sincerely Yours. More

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 25, 2014 via mobile

We decided to have a night here on the last night of our trip to relax by the pool before flying back to the UK. Big mistake. The hotel is across the road from the main hotel on a big complex. When we got to the pool it was chaos. There was around 40 staff members walking around, looking likw... More

Was this review helpful? Yes 2
Quy P, Sales Department - OTA at First Hotel, responded to this review

Dear Madam / Sir First of all, we are very sorry for the inconvenience caused. Your comment made us think over the service we provided to our customers, specially the foreigners. We hope that the situation will be better when we have a chance to welcome you back. Sincerely Yours. More

Amsterdam, The Netherlands
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 20, 2014

This hotel is situated close to airport and exhibitioncenter. Staff is doing what ever you can imagine to make your stay convenient. Free drinks, free airport pick up by taxi, tips for town visits, they even help you crossing the street to the restaurant. Hotel is a bit old but clean. Breakfast fine. Half an our by taxi to downtown.

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newcastle england
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 20, 2014

After a long flight from Europe we wanted a hotel near the airport before flyng to Hanoi to begin a two week tour. Emailed the hotel before departure to arrange their shuttle service. On arrival there was someone waiting for us and it was a quick transfer to the hotel. Check in was very quick and efficient and we were... More

Was this review helpful? Yes
Quy P, Sales Department - OTA at First Hotel, responded to this review

Dear Anne What a wonderful comment. We appreciated. Hope to have chances to welcome you back to the hotel again soon. Sincerely Yours More

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Additional Information about First Hotel

Address: 18 Hoang Viet Street, Tan Binh District, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — First Hotel 4*
Number of rooms: 108
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Also Known As:
1st Hotel

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