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All 360 Ho Chi Minh City hotels

Park Hyatt Saigon

5.0 of 5 Hotel   |   2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
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Ranked #2 of 360 hotels in Ho Chi Minh City
A recent review
5 of 5 stars reviewed 3 days ago
John P London, United Kingdom
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1,103 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Park Hyatt is a great place to stay in Saigon. The hotel, the room, the service team and the Square One restaurant are all excellent. And deserving of a special mention is Leon Mendels. He was always there giving guests fantastic personal care and attention. Far too rare and it makes such a difference.

Was this review helpful? Yes 2
Park-Hyatt-Saigon, General Manager at Park Hyatt Saigon, responded to this review

Dear John P, Thank you very much for your review. It is our passion to serve that drives our actions to make a difference in the lives of our guests everyday. I will personally pass your compliments to Leon. We look forward to welcoming you again soon. Sincerely yours, Jan-Hendrik Meidinger General Manager More

Paris
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is my 5th visit to Park Hyatt and I am upset by the evolution it has undergone. In my last review, 3 years ago, I praised PH SG for making me really feel At Home. Unfortunately it's not the case anymore. Although overall service quality still gives satisfaction (special thanks to Ngọc and Báo, at Concierge, who provided us... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hands down the Park Hyatt is one of the most luxurious and relaxing hotels I have had the pleasure of staying in. The staff could not have been more helpful and the room we had was exquisitely furnished. We ate in the hotel on one of the evenings and the food was fine dining done very well. In terms of... More

Was this review helpful? Yes 1
Park-Hyatt-Saigon, General Manager at Park Hyatt Saigon, responded to this review

Dear Michael C, Thank you very much for your review. I am glad you enjoyed your stay and I hope you will return to Park Hyatt Saigon soon. Warm regard, Jan-Hendrik Meidinger General Manager More

Baar, Switzerland
Top Contributor
69 reviews 69 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here on business and when we arrived, one of our bag rollers were broken. The staffs did their best to help us to fix it but it was not possible. The assistant manager Ms Tam was very apologetic and even offer to send some technicians to help fix it the next day. In my view, she really went the... More

Was this review helpful? Yes 1
Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review

Dear Alexjoey, Thank you for your lovely review. We are glad you enjoyed your stay with us. We are very sorry about your bag rollers and we wish we could do more to help you. We will try our best to ensure that your next visit to Park Hyatt Saigon will be a perfect experience. Best regards, Leon Mendels Front... More

Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

What a wonderful hotel with an eye for detail. We had only one night here and found the reception and concierge extremely helpful. The bar staff in the martini bar - a short young fellow was extremely rude to my sister telling her not to drink in the bar. We are well presented young women and found his demenour extremely... More

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Park-Hyatt-Saigon, General Manager at Park Hyatt Saigon, responded to this review

Dear Natalie-Sutton, Thank you very much for your valuable feedback. I am very sorry that you had a bad experience at 2 Lam Son bar. I'd appreciate it if you can give us more details on the situation. This will help us investigate the case and improve our service. I hope this didn't affect your impression of the hotel and... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for a 5 Star Hotel with 5 Star Service and accommodations, this should be your destination. From when you arrive at the hotel, it was a 100% terrific experience. The restaurant is terrific as well. I recommend this property for anyone traveling to Ho Chi Minh. It is also centrally located in District 1.

Was this review helpful? Yes
Park-Hyatt-Saigon, General Manager at Park Hyatt Saigon, responded to this review

Dear ZacandCar, Thank you very much for choosing Park Hyatt Saigon. I hope with this pleasant experience, you will return to the hotel more often. We look forward to welcoming you again. Best regards, Jan-Hendrik Meidinger General Manager More

San Francisco, California
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Park Hyatt Saigon for several nights with our children. After staying in several smaller hotels during our travels around Vietnam and Cambodia, I have to say when we approached the Park Hyatt I was a bit worried, but my fears quickly disappeared upon arrival. The staff was incredibly friendly, warm and helpful. Everyone by our second... More

Was this review helpful? Yes 1
Park-Hyatt-Saigon, Public Relations Manager at Park Hyatt Saigon, responded to this review

Dear AmyDakar, Thank you very much for your review. It was our pleasure to have your daughter celebrate her birthday with us and we wish her all the best. We always try our best to ensure our guests' dietary requirements and that you have comfortable stay with us. If you have any other requests, please never hesitate to tell us.... More

Adelaide, Australia
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Hyatt as part of a Mekong cruise. This really is a 5 star hotel. The location is good, near the opera house, walking distance to other tourist sights including the markets. The rooms are comfortable, great beds and pillows with all the toiletries, robes etc. The breakfast was superb, with a good selection of fresh juices,... More

Was this review helpful? Yes 1
Park-Hyatt-Saigon, Public Relations Manager at Park Hyatt Saigon, responded to this review

Dear Ozmatho, Thank you very much for your review. I'm glad you enjoyed breakfast at Opera. If you had had time to try Square One, our signature Vietnamese and Western restaurant, you'd love it too. I will definitely take into account your feedback about the doormen so that we can improve our service and provide you with a more pleasant... More

New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Park Hyatt Saigon is an excellent hotel in the best location in Saigon. Everything about our stay was really nice and above all the entire staff tried really hard to make sure our stay was great. If you can, try to grab one of the rooms on the 3rd floor which opens up to the pool. It makes you stay... More

Was this review helpful? Yes 2
Park-Hyatt-Saigon, Public Relations Manager at Park Hyatt Saigon, responded to this review

Dear David R, Thank you very much for your lovely review. I am glad you enjoyed our food, especially Pho. It is one of my favourite Vietnamese dishes too! It was a pity that you couldn't enjoy the spa because of the renovation; but like you said, Park Hyatt Saigon is the place to watch in the upcoming months and... More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel in central location. Within walking distance to local tourist attraction. Service was great! Staff are service-oriented. Rooms are well-appointed. Love the old charm appeal of the hotel. No wonder this hotel is always in the top 100 of the best hotels in the world! Can't wait to be back!

Was this review helpful? Yes
Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review

Dear ThereseLC, Thank you for your review. We couldn't have made it to the top 100 hotels without lovely customers like you. We can't wait til your next stay with us! Warmest regards, Leon Mendels Front Office Manager More

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Additional Information about Park Hyatt Saigon

Address: 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Saigon 5*
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Also Known As:
Park Hyatt Saigon Hotel Ho Chi Minh City
Hyatt Ho Chi Minh City
Ho Chi Minh City Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Ho Chi Minh City #1 Romantic Hotel in Ho Chi Minh City #2 Luxury Hotel in Ho Chi Minh City #2 Spa Hotel in Ho Chi Minh City #3 Family Hotel in Ho Chi Minh City
Hotel Class
Official Description (provided by the hotel)
Park Hyatt Saigon occupies a prime location overlooking Opera House and within reach of international airport. 244 French colonial designed rooms and suites provide a cozy residential ambience. Xuan Spa offers seven private rooms, an outdoor swimming pool and a fitness studio. Two innovative restaurants: Square One, Vietnamese seafood and Western steak; Opera, all-day Italian dining venue. Ballroom and meeting facilities are elegant in design with capacity of up to 450 persons. ... more   less 
Number of rooms
244

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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