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Park Hyatt Saigon

5.0 of 5 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
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Park Hyatt Saigon
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1,196 reviews from our community

Traveler rating
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    221
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
Top Contributor
115 reviews 115 reviews
25 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed yesterday NEW

Can't believe the lack of crowds around the pool. The gorgeous pool was surrounded by maybe 20 lounge chairs of which no more than 5-6 were ever occupied, including by our group of 2-3. An attendant discretely attended with extra towels, free water, free snacks and fruit before dinner, and took drinks orders (the only thing they charged for). After... More 

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San Francisco, California
Contributor
20 reviews 20 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here on business for a few nights. The place is spotlessly clean and in a great location. The service staff are absolutely outstanding. For example, I asked the front desk where I could buy a SIM card for my phone and the girl offered to go buy one for me. I declined thinking I could manage, only to return... More 

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Crema, Italy
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great level here. The usual high asian level brought to excellence! At check-in the formalities are kept to a very minimal at front desk reception and finished conveniently in your room. Good breakfast and nice swimming pool. Personnel exquisite. I am certainly willing to stay here if again in Saigon.

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North Carolina
Top Contributor
232 reviews 232 reviews
224 hotel reviews
266 helpful votes 266 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a big property - but not huge like some Hyatt properties. It is very well laid out. We were told it was built since 2005 - if that is true it explains why it is so well set up. The hotel is in a great location. You can walk to the war museum and the market. It is... More 

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Kuala Lumpur, Malaysia
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One thing i would like to acknowledge that Park Hyatt Saigon have the most friendliest and helpful staff. The receptionist brought me up to my room! The room was very comfortable and i like the setting. It has a fan in case its too cold for u to use the air-cond. The bed and pillow are all comfortable. It has... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our tour guide informed us that this was the best hotel in Ho Chi Minh City and after a four night stay I can see why. The Park Hyatt is truly excellent and I really can't fault it for anything. The rooms were great and well cleaned every day (the cleaners even rolled up my iPhone charger so the cable... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
20 reviews 20 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Being one of the top hotels in Ho Chi Minh city and located right in the city circle centre, this park Hyatt establishment in the midst of all the hustle and bustle of the city. The stellar selling point of this point is most definitely it's staff. I'd safely say this hotel boasts some of the best staff I've ever... More 

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Park-Hyatt-Saigon, General Manager at Park Hyatt Saigon, responded to this review

Dear NikittaFinitta, Thank you very much for staying with us and giving us your lovely feedback. It's our passion to serve and satisfy guests like you that drive us in everything we do, and it is our absolute pleasure to learn that your expectations were met. Thanks again and we wish you all the best during this festive season. Warm... More 

Rowlett, Texas
Top Contributor
59 reviews 59 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Every thing about my stay was just fine. The view of the Saigon River from my room was outstanding! I heard that the city view was a little noisy, but also an interesting view. I will be back in Ho Chi Minh City next year and will definitely stay here again.

Was this review helpful? Yes
Park-Hyatt-Saigon, Executive Assistant Manager at Park Hyatt Saigon, responded to this review

Dear Susan L, Glad to hear that. Thank you for staying with us and we look forward to seeing you soon! Best wishes, Linton Borthwick Executive Assistant Manager More 

Houston
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Should be even more amazing after the upcoming renovations. Their restaurant is amazing with its open kitchen and different styles of cuisine including Vietnamese and western. Some rooms have walkout pool access. Best hotel in town for sure.

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Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review

Dear houstontravelgoddess, Thank you for your lovely review! We look forward to welcoming you back after our renovation too. During this festive season, we at Park Hyatt Saigon wish you a Merry Christmas and a happy new year! All the best, Leon Mendels Front Office Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the quality of the rooms are nothing short of impeccable, as with all Park Hyatt facilities, but unlike the other locations, this one is not worth the price. The rooms, facilities, and service are formal, refined, and polished, but are devoid of any Vietnamese character, which is unfortunate. The service is also a bit too polished, distant, and lacking... More 

Was this review helpful? Yes 1
Park-Hyatt-Saigon, Executive Assistant Manager at Park Hyatt Saigon, responded to this review

Dear GNPham, Thank you for staying with us. We are sorry that some of your expectations were not met during your stay. Please rest assured that your feedback has been reviewed by our management team. We do apologise for the inconvenience that you faced with the key, and your point regarding the inconsistency in service was also well noted. We... More 

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Additional Information about Park Hyatt Saigon

Address: 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Saigon 5*
Number of rooms: 244
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Also Known As:
Park Hyatt Saigon Hotel Ho Chi Minh City
Hyatt Ho Chi Minh City
Ho Chi Minh City Hyatt
Hotel Style:
#1 Business Hotel in Ho Chi Minh City
#2 Luxury Hotel in Ho Chi Minh City
#2 Spa Hotel in Ho Chi Minh City
#3 Romantic Hotel in Ho Chi Minh City
#3 Family Hotel in Ho Chi Minh City

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