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Park Hyatt Saigon

5.0 of 5 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
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Park Hyatt Saigon
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1,175 reviews from our community

Traveler rating
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    217
    41
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185
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Yes, I am serious - Park Hyatt Saigon or bust! The best property in the city. Beautiful architecture and the staff was great. Kudos to the concierge team - my trip was a spur of the moment thing and they made it special by recommending the best restaurants in town. I went around to look at other hotels when I... More

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
57 reviews 57 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

park Hyatt Saigon is scheduled to close for a remodel in March for 3 months. We just finished a 3 day visit and I honestly can't see a thing they would need to update or change. The hotel is beautiful and excellently managed. I have never encountered staff, cooks, waiters, management , doormen as friendly as found here-nothing stuffy about... More

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worcestershire
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 2 nights during our tour of Indo China. Everything about this hotel is first class. The room was amazing. Food was excellent and all the staff were friendly and helpful. I would recommend this hotel 100% to anyone thinking of staying here. All the reviews on this site are well deserved.

Was this review helpful? Yes
Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review

Dear jamfanWorcestershire, Thank you for staying at our hotel and taking your time to provide us with your feedback. This is such a great encouragement to our team! We look forward to seeing you again soon. All the best, Leon Mendels Front Office Manager More

Palm Springs, California
Top Contributor
52 reviews 52 reviews
43 hotel reviews
248 helpful votes 248 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My recent stay at the Park Hyatt Saigon was top-rate. I absolutely love being loyal to the Hyatt brand because Hyatt properties, from Hyatt Places to Park Hyatts, are always high quality, good value, comfortable places to stay, But the Park Hyatt Saigon was above and beyond nice. The property itself is very comfortable ... elegant, without being stuffy. Although... More

Was this review helpful? Yes
Jakarta, Indonesia
Top Contributor
101 reviews 101 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel twice and had a wonderful experience both times. Service from the moment you arrive at the door until the moment you leave is truly exceptional. We stayed once in a room and once in a suite. Rooms/suites are well appointed. Decor is "old style". Breakfast buffet is a feast! Second time we stayed there for... More

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China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Sincere staff with attentive service. I stayed there only for three days but they can still recognize me. Staff at the entrance always smile. The concierge staff suggested us to a restaurant which was very nice and authentic.

Was this review helpful? Yes 1
Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review

Dear KC L, Thank you very much for your review. The fact that our associates truly love what they do is the reason behind there dedicating services. We are very proud to know that you appreciated our work. We hope to see you again soon! Warm regards, Leon Mendels Front Office Manager More

Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stopped here for afternoon tea. In fact I had a duvel, she had tea but regardless it was a great place to get away from the hustle and bustle of saigon. Top class service in an amazing colonial setting.

Was this review helpful? Yes 1
Park-Hyatt-Saigon, Director of Food & Beverage at Park Hyatt Saigon, responded to this review

Dear Sevennil70, I'm very glad to know that you and your wife enjoyed the drinks at our Park Lounge. I personally love its colonial design too, especially during evening time when there are candles. Thank you for your lovely review. Please do visit us again! Best wishes, Ricarda Schneider Director of Food & Beverage More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night and couldn't have asked for better treatment. Staff were exceptionally helpful- concierge not only provided excellent recommendations, but lined up all the bookings for us, which really helped us make the most of our evening. Our flight was in the evening the following day so a late 5pm check out at no additional cost was... More

Was this review helpful? Yes 1
Park-Hyatt-Saigon, General Manager at Park Hyatt Saigon, responded to this review

Dear CE_222, Thank you so much for your lovely review. It is our passion not only to fulfill your requests but to exceed your expectations as well. Your satisfaction is our greatest source of inspiration in what we do everyday. I wish you and your family all the best during the coming festive season and hope to see you again... More

Manila, Philippines
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staffs are very nice and friendly. It will be great if the room can be bigger and cleaner, and better with hair dryer and free internet. We enjoyed my one week stay. I will not hesitate to recommend this to anyone and it's my first choice anytime.

Was this review helpful? Yes 1
Park-Hyatt-Saigon, Executive Assistant Manager at Park Hyatt Saigon, responded to this review

Dear Taran J, Thank you for your feedback. Actually all of our rooms are equipped with hair dryer, that is placed in the wardrobe. Our hotel has been providing free internet in all the rooms and public areas as well. Once again thank you for staying with us. We look forward to seeing you again. Best wishes, Linton Borthwick Executive... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for the week in November and had a great experience. Food, service and staff were all excellent. Bar is open late and accomodating for groups staying in the hotel. Limo from the airport was organised for me and very informative about the city and its history.

Was this review helpful? Yes 1
Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review

Dear Will C, Great to know that you enjoy your stay with us! 2 Lam Son bar is one of the most-loved outlets of our hotel and I am glad to know you loved it. We hope you had a safe trip back home and hope to welcome you again soon. All the best, Leon Mendels Front Office Manager More

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Additional Information about Park Hyatt Saigon

Address: 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Saigon 5*
Number of rooms: 244
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Also Known As:
Park Hyatt Saigon Hotel Ho Chi Minh City
Hyatt Ho Chi Minh City
Ho Chi Minh City Hyatt

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