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All 380 Ho Chi Minh City hotels

Windsor Plaza Hotel

4.5 of 5 Hotel   |   18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
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Windsor Plaza Hotel
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Ranked #56 of 380 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed January 6, 2015
Anton-Canisious Colombo, Sri Lanka
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625 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Dutch first
  • English first
  • French first
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  • Indonesian first
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There are newer reviews for Windsor Plaza Hotel
See the most recent reviews
Colombo, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 6, 2015

Good hotel for the budget conscious business traveler. Good breakfast spread, complementary shuttle service to downtown and city center - saves you transport cost if you can manage the drop and pick timing from designated places. rooms are good. room service is not up to the mark. Cleaning needs to be improved and have to complain to get a better... More 

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TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Anton-Canisious, Thank you for your feedback regarding your recent stay at Windsor Plaza Hotel. Regarding your comments on the room service that do not meet your expectations, please rest assured that the information was brought to the attention of our Executive Housekeeper for further improvement. Once again, we thank you for your feedback and look forward to welcoming your... More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2015

On arrival in Vietnam, this was the first hotel we stayed at. We ( Dutch and English nationality) have travelled and seen a lot of the world, mainly in top quality hotels. The reception and congierge staff are friendly, helpful, and speak good English. Two of our pre-booked tour guides did not turn up and the congierge managed to book... More 

Was this review helpful? Yes
TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Dutchbird70, Thank you very much for your feedback about your recent stay at Windsor Plaza Hotel. We appreciate your good comments regarding the performances of our associates, particularly Reception and Concierge. I believe your stay with us met your expectations. I will be sure to share your comments with the team to encourage their efforts in the future. Once... More 

Washington, DC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 2, 2015

This hotel, while a little out of the way from District 1 sites and restaurants (the hotel offers a free shuttle to District 1 every hour), was perfect for my husband and I at the end of our Vietnam vacation, for a one night stay in HCMC before returning home. Situated in District 5 near Cholon. Taxis to District 1... More 

Was this review helpful? Yes 1
TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Bitika_07, We thank you so much for your feedback regarding the recent stay at Windsor Plaza Hotel. Your sharing about the hotel facilities and our associates performance will encourage our team to continue their efforts into providing better service. We surely see the satisfaction during your stay with us, and are proud that your last day of your trip... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 2, 2015

Hi, My Husband and I stayed at this hotel from 26th December to 31st December. This would have to be one of the best hotels we have ever stayed at, We arrived at the hotel via a dodgy cab driver, the Doorman set him straight and got back some of our money, we then got to the desk to find... More 

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TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Seanna1959, Thank you so much for your feedback about your stay with us at Windsor Plaza Hotel. We are glad to hear that your stay was memorable and this would be one of the best hotels that you have ever stayed at. We aim to bring the best service and comfort to our customers during their visit in Saigon,... More 

Adelaide
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 2, 2015

Nice clean hotel, and one of the few Vietnamese hotels which actually separates the toilet/bathroom from the sleeping part!! Also a good laundry service and not overpriced on anything we encountered. Bit far from district 1 though.

Was this review helpful? Yes
TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear lauraandinca, Thank you for your stay at Windsor Plaza Hotel. We are glad to have your feedback regarding the recent visit, and appreciate your sharing. Since the hotel is outside of district 1, please note we provide a shuttle bus service to the city center, I do hope this service would accommodate your transportation requirements within the city center.... More 

Hertfordshire UK
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 1, 2015

The Windsor Plaza is about half an hour from the airport by shuttle bus and it is in District 5. The Neighbourhood around the hotel is not very touristy although the 'Wild Wild West' Restaurant next door is a nice place to sit and get a beer and some local food to eat. The hotel runs a free shuttle into... More 

Was this review helpful? Yes 2
TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Timmy1960, Thank you for your feedback regarding your recent stay with us at Windsor Plaza Hotel. We appreciate your comments on the services provided that I believe so far it met your expectations. Furthermore, your sharing about experiences during the visit in Saigon would be very interesting to the community of Trip Advisor readers. Once again, we thank you... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed December 31, 2014 via mobile

We had a lovely stay, nice food, nice rooms, free shuttle to district 1, spa, gym and pool lovely. Pleasant staff. Can't fault the hotel, location slightly out of tourist area but made up for for with free shuttle.

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Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 27, 2014

Location is not the best, you need to take a taxi everywhere you go however the hotel is great and staff all speak english are friendly and helpful. Has everything you need, rooms are big restaurant is great.

Was this review helpful? Yes 1
TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Jon- J, Thank you for your feedback regarding your recent stay with us at Windsor Plaza Hotel. We appreciate your good comments on associate’s performances, and very glad that the services provided met your expectations. Once again, we thank you for your comments and we look forward to welcoming you in the near future. Kind Regards, Pham Thuy Trang... More 

Senior Contributor
46 reviews 46 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 25, 2014

Location - in China Town. Check in - Very quick and get upgraded to a bigger room with king size bed and late check out. Breakfast - great varieties - Asian Congee, soup noodles, Stir fry noodles, fried rice, bacon, eggs, Omelete, fresh bread, yogurt, fresh Fruit with the usual continental offerings Free shuttle bus on the hour - drop... More 

Was this review helpful? Yes 1
TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear LeungE, Thank you for your feedback about your stay at Windsor Plaza Hotel. We appreciate you sharing your experiences during your stay with us, and we are glad to hear that the services provided met your expectations. Once again, we thank you for your comments and it is our hope to welcome you again soon. With our best regards,... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 20, 2014

this hotel is delightful however, the housekeeper takes quiet a while to come and clean our room and the floors were kind of dusty and lots of hair. I suggest they putting more housekeepers on each floor would be good as it would speed up the process of cleaning 1 floor after the other. The breakfast is delicious it servers... More 

Was this review helpful? Yes
TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Ong P, Thank you for sharing your experiences during your stay at Windsor Plaza Hotel. Regarding your feedback, please rest assured that it has been shared between our Management and brought to the attention of our Executive Housekeeper for proper follow up. I hope our care and attention to your feedback would result in a higher satisfaction on your... More 

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Additional Information about Windsor Plaza Hotel

Address: 18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Windsor Plaza Hotel 4.5*
Number of rooms: 386
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Also Known As:
Hotel Windsor Plaza
Hotel Style:
#20 Family Hotel in Ho Chi Minh City
#22 Spa Hotel in Ho Chi Minh City
#30 Business Hotel in Ho Chi Minh City
#31 Romantic Hotel in Ho Chi Minh City
#34 Luxury Hotel in Ho Chi Minh City

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