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All 351 Ho Chi Minh City hotels

Windsor Plaza Hotel

4.5 of 5 Hotel   |   18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
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80%
Ranked #40 of 351 hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
caseychan malaysia
  • Reviews (562)
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562 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Basingstoke, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is our honeymoon to remember for the rest of our lives, however, thanks to this hotel it will be remembered for all the wrong reasons Check in - upgraded to a executive room on floor 21 for the views, room would not be ready for 1 hour, returned to find that the rooms price had gone up by an... More

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Dave C, Thank you for your valuable comment and we are concerned that we failed to meet your expectations. Whilst we continually strive for Operational Excellence, we are sorry for not meeting your expectations. We have noted your comments regarding the service you encountered at the hotel. We have raised this feedback with our Management and we will address... More

malaysia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Staying for 5 consecutive nights with around and feel satisfied. The Deluxe room is very spacious, comes with all basic in room amenities, overall the room and washroom are very clean, we are very comfortable. As our room is located at 23rd floor, so it is very quiet and we had very good sleep. There was a night we ordered... More

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear caseychan, We would like to take this opportunity to thank you for staying with the Windsor Plaza Hotel. we are happy to hear that you had a good stay and you found that the hotel and services are adequate to your expectation, in particular, the room service. Please rest assured that we will share your comments to the team... More

New Delhi, Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We had a mediocre experience at the Windsor Plaza Hotel. The following things are not acceptable in a luxury, 2 million VND per night hotel : - The groom who pretends that the hotel is full and that we should check at the hotel on the other side of the road. Turns out the hotel was not full. - The... More

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Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear DaaavidH, Thank you very much for taking the time to post your review regarding your recent stay with us. I am greatly concerned that you have left our shore with a negative impression about the hotel and services. On behalf on the Hotel Management, I would like to ensure you that we have taken your comments seriously and with... More

Ryde, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here for 3 nights, very nice hotel. staff very polite and helpful , rooms clean and food good. thoroughly enjoyed our stay here. must do whilst here, is vietnam vintage vespa tour, good base for ho chi minh

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear John G, Thank you for posting your review regarding your experience with the Windsor Plaza Hotel. We are happy to hear that you had such an enjoyable stay with us and you found that our Associates are helpful and polite. On behalf of the Hotel Management, I will share your comments to the team to let them know that... More

Trumansburg, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We, a party of 4, had a wonderful experience at the Windsor Plaza hotel where we stayed for 3 nights in early April. The location was absolutely perfect, although they operate a shuttle bus in case you want to explore further afield. Staff were exceptional and seemingly couldn’t do enough to please us. They kept our luggage for 8 days... More

Was this review helpful? Yes 1
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Oscar L, I would like to take this opportunity to thank you for staying with the Windsor Plaza Hotel. It's great to hear that you and your friends had such an enjoyable stay with us while you are here in Ho Chi Minh City. I am delighted to see that our Associates could assist you well. On behalf of... More

penang
Top Contributor
56 reviews 56 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 6, 2014

This hotel is located in district 5 and we chose to stay here to ease our travel to the business point. The hotel is attached to a rather mediocre shopping plaza. Not many food stalls around. Checking in was simple but can get busy during weekends. Language was not a problem as most of the crew could speak English. The... More

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Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear dmara, Thank you for taking the time to post your comments regarding your recent stay with the Windsor Plaza Hotel. While we are delighted to see some positive notes from this post, we also appreciate your constructive feedback regarding the hotel facilities, breakfast and the Lounge. Please rest assured that we take your comments seriously and we will discuss... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 6, 2014

Nice hotel in the city.good reception.good welcome.stayed for one week.room is not upto their star.breakfast same and very basic daily.room service poor.had to wait for nearly 40 minutes for toast.shift supervisor came and apologised but they need to improve a lot.cant provide people with same good daily.otherwise clean and good.

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Ragu R, Thank you for staying with the Windsor Plaza Hotel. While we are happy to read your positive notes regarding the hotel Associates, we also noted your comments in regards to the room, breakfast and particularly the incident with your room service meal. Please accept our sincere apologies again for the inconvenience. We look forward to having the... More

Huntington Park, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2014

My May trip to Ho Chi Minh City was the longest I've ever been there. First I was hesitant about staying at that hotel because I stayed there a few years back and it was just old. But I decided to give them a try again. This decision comes easy when I sew their price. It was a great price... More

Was this review helpful? Yes 1
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Tiffany T, Thank you very much for sharing your comments regarding your recent stay with the Windsor Plaza Hotel. We are happy to hear that you had an enjoyable stay and you rated us high. Your note on the condition of the carpet has been well noted and we certainly value constructive feedbacks such as yours in order to... More

Derby
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed here for 2 nights as part of a 15 day trip to Vietnam and Cambodia. When we arrived at the hotel we were met with a warm welcome and our room ready despite it being 7am in the morning. This was a nice touch for us after such as long flight. This hotel for us was a perfect... More

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear well-travelled-diva I would like to take this opportunity to thank you for staying with the Windsor Plaza Hotel. It's great to hear that you had such an enjoyable stay and we highly appreciate your comments and recommendation. I have also noted your comments regarding the Cuchi Tunnel Tour options and we will discuss to enhance our service in order... More

Rutland, Vermont
1 review
5 of 5 stars Reviewed May 13, 2014

The Windsor Plaza was a welcome sight after our long trip from the USA. We were greeted warmly and our needs attended to promptly. We left some luggage there and went on to a 5 day motorcycle tour of the Central Highlands which was beautiful.This was previously arranged. We returned to the comfort of the Windsor Plaza after out tour... More

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Shaun B, Thank you very much for staying with the Windsor Plaza Hotel. I am glad to read your comments and to hear you had such an enjoyable stay with us. On behalf of the Hotel Management, I would like to thank you for your kind words. Rest assured that we will share your feedback with the team who... More

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Additional Information about Windsor Plaza Hotel

Address: 18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Windsor Plaza Hotel 4.5*
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Also Known As:
Hotel Windsor Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#14 Spa Hotel in Ho Chi Minh City #19 Family Hotel in Ho Chi Minh City #20 Luxury Hotel in Ho Chi Minh City #27 Business Hotel in Ho Chi Minh City #28 Romantic Hotel in Ho Chi Minh City
Hotel Class
Number of rooms
386

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