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All 362 Ho Chi Minh City hotels

Windsor Plaza Hotel

4.5 of 5 Hotel   |   18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
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Windsor Plaza Hotel
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Ranked #44 of 362 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
iansuff Bradford, United Kingdom
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571 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
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Bradford, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

You cannot fail to be impressed when you arrive outside the hotel with its huge, carved, marble fishes and dragons. Your luggage is taken to your room and the entrance doors are opened by traditionally dressed girls . The reception and main foyer is up on the 5th floor and again it is very impressive with its lavish decor. Check-in... More

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear iansuff, Thank you very much for posting your review sharing your experience during your stay here at the Windsor Plaza Hotel. We are happy to read your lavish praise about the hotel, facilities and services. On behalf of the Management, we thank you for staying with us and we look forward to welcoming you back in a not too... More

RTP, NC
Top Contributor
54 reviews 54 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The only disadvantage of this hotel is that's it's located in Chinatown district 5 quite far from everything. Not many good restaurants around so you have to take the free shuttle offered by the hotel or taxi. The hotel has great big rooms, comfy beds and good amenities. Staff are super nice and efficient.

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear RJB27540, Thank you for staying with us at the Windsor Plaza Hotel. We are happy to read your comments about the hotel, room and services and you found that our Associates are nice and efficient. We will certainly share your comments with the team to let them know that their effort has been recognized by our valued guests. Once... More

Sydney
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The foyer here will blow you away (not bland but bling!)with the contrasting finishes but look past it and you'll find wonderful rooms and service.Great rooftop pool (not shabby)and bar(ordinary).Biggest problem is a very limited range of western food but an enormous,mainly Asian buffet for breakfast and dinner. No restaurants nearby either.They have a shuttle to get you into to... More

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Julie R, Thank you for staying with us sharing your experience. We are happy to hear that we were able to meet your expectation during your stay with the Windsor Plaza Hotel. Thank you for your recommendation. We look forward to welcoming you back in a not too distant future. Warmest regards, Nguyen Vinh Huy Rooms Division Director More

Hook, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

They say first impressions are important. Our first impressions were that a) the hotel was a bit out of the way, and b) the whole place was a bit bland. We were on the 9th floor (I think!) and whilst there were good views over the city, the whole room was a bit dated and, well, beige! It was comfortable... More

Was this review helpful? Yes 1
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear DisarrayNova, I would like to take this opportunity to thank you for staying with the Windsor Plaza Hotel. However, I am saddened to hear that your stay was not entirely enjoyable and you have left our shore with a negative impression about the hotel and services. For the convenience of our hotel guests, we offered free Shuttle Bus Service... More

UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

this hotel was perfect for our needs.We preferred being a bit out of the hustle and bustle. The standards were high so were the staff and their PR. There is a restaurant attached which does a superb buffet where you can enjoy almost anything you fancy. We observed many locals eating here.. Breakfast was just as good.

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear tracy_field_1965, Thank you for choosing to stay with us and sharing your valuable comments. We are glad to hear that you had an enjoyable stay at the Windsor Plaza Hotel including the hotel location, the Restaurant and particularly the standard of our service and Associates. We trust that you will come back to the Hotel when next travel plan... More

Wiltshire
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely hotel, it felt very welcoming upon arrival. We were given a relatively small room for three people so we asked to be moved to a larger more spacious room and the staff (Louana - duty manager) were very accomodating. We were given a room on the 18th floor overlooking the city centre and the views were great. We particularly... More

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear WiltshireTraveller66, Thank you for posting your review regarding your recent stay with the Windsor Plaza Hotel. We are glad to hear that our Duty Manager, Ms. Loan was able to meet your expectation and you found that our staff members are welcoming and accommodating. While we are happy to share your wonderful feedback with the team, we also noted... More

Sydney, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed August 23, 2014

I stayed at this hotel twice in July, before & after a 2 week trip to Paris. That was my 7th trip to Saigon. My girlfriend also stays at this hotel when she's in Vietnam on business, which is every two years. I highly recommend this hotel - the staff are friendly & professional, the breakfast is very good, the... More

Was this review helpful? Yes 4
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Jasmel, I would like to take this opportunity to thank you for your strong support to the Windsor Plaza Hotel. It's great to hear that you had an enjoyable stay and you experienced good service during this time. On behalf of the Hotel Management, I will share your comments to the team Once again, thank you for your comments... More

Leeds
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2014

Nothing was too much for a very helpful staff; we were treated very well throughout our stay. The pool was being cleaned during our stay, which is a shame because we were not told of this and paid assuming it would be available. Overall though this hotel was great. Separately, it has a fantastic sky bar that gives you a... More

Was this review helpful? Yes 1
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Chris W, I would like to take this opportunity to thank you for staying with us at the Windsor Plaza Hotel. First of all, I apologize again and thank you for your understanding with the situation in which our pool was closed due to some maintenance issue and compulsory modification. On the other hand, I am happy to see... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 10, 2014

Con: bad location!! We moved here as our hotel in district one was fully booked when we tried to extend. We decided against the outrageously priced hotel breakfast - unfortunately there are NO western restaurants whatsoever around the hotel - so we retreated to the hotel and had to order in room dining breakfast as the restaurant wouldn't serve it... More

Was this review helpful? Yes 1
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Anne H, Thank you for taking the time to post your comments regarding your recent stay here at the Windsor Plaza Hotel. While we are delighted to hear your positive comments on the room and gym facility, we are most concerned that there seemed to be some misunderstanding when communicating with our team members. I apologize that the information... More

Christchurch, New Zealand
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 24, 2014

Stayed in HCMC for 2 nights and thought we would treat ourselves to a 5 star hotel experience so chose this hotel and paid extra for a executive room. It was the most expensive place we had stayed in on our journey and the worse. Our room was on high level and it was quite but that was about the... More

Was this review helpful? Yes 2
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Sandie952, I would like to take this opportunity to thank you for staying with the Windsor Plaza hotel. I am obviously concerned to read your review and I am saddened that you have left our shore with a negative impression about the hotel and services, particularly about the condition of your room. I regret that we did not have... More

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Additional Information about Windsor Plaza Hotel

Address: 18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Windsor Plaza Hotel 4.5*
Number of rooms: 386
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Also Known As:
Hotel Windsor Plaza

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