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Windsor Plaza Hotel

Certificate of Excellence
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18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
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Business Package
Windsor Plaza Hotel
Best prices for: 1 room 1 guest
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Ranked #58 of 382 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MJD68 Belfast, United Kingdom
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635 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belfast, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed in this hotel for 3 nights as part of an independent tour of Vietnam. The hotel is a little outside the centre but it arranged an excellent free shuttle service that runs on the hour from early until late . This drops you off at 3 locations in the centre. We opted to upgrade to the Exceutive floor... More 

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Bangkok, Thailand
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose this hotel form reviews and have not been disappointed. Possibly 30 - 40 years old but the overall renovations and upgrading have worked wonders. Attention to duty all around has paid off. The pool and deck are a little small but adequate. A bit far from main city attractions but hotel shuttle bus and taxis saved the day.... More 

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United States
Top Contributor
65 reviews 65 reviews
65 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights. It in District 5. The hotel seem grand and luxury, for some reason nicer than the Park Hyatt Saigon that were just left. The staff is not exceptional, but not worst than the other 5 star hotels one in Saigon. The price is a lot cheaper. I would recommend staying here over district one.... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stay 3 nights here as part of a 15 night trip from fleetway. The first part of the trip, and my first time in Vietnam. Excellent hotel. Room was clean and had plenty of space. Very comfortable. Fridge and safe provided. Water bottles and tea and coffee facilities. Breakfast buffet was very good, catering to western and Asian styles of... More 

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TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Andrew J, Thank you very much for your feedback about your recent stay at Windsor Plaza Hotel. We appreciate you sharing your experiences during your stay with us. We are glad to know that you had a comfortable stay on your first trip to Vietnam. I believe that the services and facilities provided met your expectations and were satisfactory.... More 

Brisbane, Australia
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm a little confused with other comments saying how busy it is. It's Ho Chih Minh city, everywhere is busy!! As a solo traveler i found the staff quite pleasant and friendly and eager to engage in conversation. The buffet is pretty good always something there to fill you up. The spa was incredible, especially after walking around all day.... More 

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TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Lee G, Thank you for staying with us at Windsor Plaza Hotel. We are glad to hear that you had an enjoyable stay, together with services and facilities provided that met your expectations. As we aim to make guest’s stay comfortable and pleasant, I believe that your comments for our associates will encourage them in their efforts in the... More 

Blackpool, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Dated and staff not the as hospitable as other hotel we have stayed at In Vietnam. Plenty of breakfast but a complete free for all with the amount of coach parties staying. Our room was in need of a redecoration. Also noisy with coach trips leaving early.

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TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear m44lk_c, Thank you very much for your feedback regarding your recent stay at Windsor Plaza Hotel. We appreciate you sharing your concerns, we regret to hear that your stay was not as hospitable as other hotels that you have stayed at in Vietnam. Of course your feedback is valuable to us. Please rest assured that your comments have been... More 

Hertfordshire
Contributor
19 reviews 19 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel does not really live up to its 5 star rating. It is vast and extremely busy especially with coach parties. This can lead to breakfast being a free-for-all and not in the least relaxing. The staff are competent but not very friendly - they do not have time. The rooms are good enough but it is too far... More 

Was this review helpful? Yes 1
TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Digswell, Thank you for staying with us at Windsor Plaza Hotel. We appreciate your feedback regarding your recent stay with us, and regret that the services provided did not meet your expectations. Regarding the transportation, we are adding more shuttle bus routes to better serve our guests, we hope that our efforts in delivering this service will better accommodate... More 

Senior Contributor
33 reviews 33 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

we enjoyed our stay at the Windsor Plaza. It's in China Town and around 10 minutes drive to District one. No problem as the courtesy bus runs on the hour and taxis cost about £2. Lovely little pool on the roof, good internet access and a huge selection at breakfast. Just wish there was a better cup of coffee similar... More 

Was this review helpful? Yes 1
TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear wardiemark, Thank you very much for your feedback about recent stay at Windsor Plaza Hotel. We appreciate your comment about the huge selection of breakfast at our restaurant, of course, your comment about “a better cup of coffee” has been brought to the attention of our Director of Food & Beverage for further review. Once again, we thank you... More 

Osaka, Japan
2 reviews
4 of 5 stars Reviewed 4 weeks ago

It's far from downtown but no problem because little shopping mall and nice bar is near . Room was spacious and bed is large enough. Service and breakfast(included) was good too.

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TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear ミコ688 Thank you for your feedback regarding the recent stay Windsor Plaza Hotel. We are glad to know that services provided met your expectation during the visit. Please be informed that the hotel does provide a shuttle bus service from the hotel to the city center which may meet your requirements for transportation within the city. Once again, we... More 

Senior Contributor
47 reviews 47 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 14, 2015

We ate at the international buffet. The food selection was plentiful and all the selections were served hot. The décor was attractive, and the restaurant was neat and very clean. The service staff was very attentive, polite and well dressed. We would dine there again.

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