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Windsor Plaza Hotel

Certificate of Excellence
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18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
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Windsor Plaza Hotel
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676 Reviews from our TripAdvisor Community

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Traveler rating
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111
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (676)
  • Mar-May only
    (178)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (161)
  • Dec-Feb only
    (176)
All months
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

we had two rooms at the Windsor after a long junior , and went to bed , only to be woken by drilling at 8 am !!!! . All hotels have to do refurbishment , but Amex did not tell us , we went to reception and after a small language barrier , as we are British we only speak... More 

Was this review helpful? Yes
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Tristan K, Thank you very much indeed for sharing your review. There was some upgrading works in progress during your stay but the timing was an unintentional mistake. Thus, we just did what we should instantly to regain your confidence in us. We are delighted to know that our effort is being recognized by you and would be returning... More 

Yokohama, Japan
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is not a particularly new property, but it was clean, well run, and a good location for a business conference. Of particular note, the breakfast and lunch buffets were large and delicious. The rooftop restaurant was underwhelming, but the rooftop bar was a great view. The pool was small but reasonable. In all, it was a reasonable business hotel... More 

Was this review helpful? Yes
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Natsuume, Thank you very much indeed for your positive feedback. We are happy to know that you enjoyed your overall stay with us while we continue to move forward with our quality of service. Look forward to serving you again soon. Best regards, Adwin Chong More 

Allamuchy
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Service was second to none. Te restaurants were all excellent. The staff was very friendly and helpful. The decor was ice and the room was nice too. The WiFi was a bit weak but usable. Same for the tv channels, for the small amount that it was watched. It was about a 20 minute taxi ride to District 1 which... More 

Was this review helpful? Yes
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Mikedel007, Thank you very much for sharing your review over your recent stay. We are so pleased to know that you enjoyed your stay with us and recognized our products and services. we are continuously improving ourselves including the Wifi connection. We are looking forward to your return for another flawless stay. Best regards, Adwin Chong More 

Vietnam
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel facilities were good .. Not the best area in the middle of china Town district 5 .. However taxis are cheap approximately 1.50 to get to district 1 ... There is a bar inside but you need to pay extra to use it..so we used the roof top bar instead where the staff especially Quon (student) and his brilliant... More 

Was this review helpful? Yes
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear SianCPowell, Thank you very much indeed for your review. Your recent stay with us is highly appreciated and I will certainly pass on your complement on Quon at our Top of The Town restaurant and bar, while I am not sure whether you are referring to our Club Lounge as chargeable for non club floor guests. We are looking... More 

La Palma, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Windsor from June 12th through 16th. Overall I liked it. The rooms are large and clean. The staff is very friendly and there is a 24 hour coffee shop/diner on the 4th floor next to reception. That came in very handy on my 1st night when I arrived quite late and was really hungry. The one thing... More 

Was this review helpful? Yes
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Don J, Thank you very much for your recent stay with us as well as your review. We are glad that you rate us as solid hotel and our unique selling point is the location where we are away from the hustle and bustle District 1. For your information, we are upgrading our facilities to keep up with our... More 

Worcester, United Kingdom
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed June 20, 2015

We stayed here the last 3 nights of our 2-week Vietnam vacation. It was booked by our UK tour operator, Elegant Travel, so all we knew was that it was 5-star like the other two hotels we stayed on the trip. We were met by a driver at the airport and it took about 40 minutes to reach the hotel... More 

Was this review helpful? Yes
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear BlackPear, First of all thank you so much for your review. We are pleased to know that you had a comfortable stay while we will overcome couple of flaws you mentioned in no time. We are always try to exceed guests expectation with authentic hospitality. We hope to see you again soon. Thank you once again. Best regards, Adwin... More 

Alabama
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 15, 2015

We had a great experience here. The staff are so friendly and helpful, there's a Buffalo Tours desk in the lobby, the food (especially breakfast and the room service) was delicious, and the rooms were nice. I wish it was a bit closer to the touristy areas, but the shuttle service helped tremendously.

Was this review helpful? Yes
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear RMSH11, Thank you so much for your kind feedback. We are pleased to know that you had a great stay with us and recognized our genuine hospitality service. We look forward to seeing you again soon. Thank you. Best regards, Adwin Chong More 

Boston, Massachusetts
Level Contributor
4 reviews
2 of 5 stars Reviewed June 11, 2015

None of their staff can speak proper English OR Chinese (the rather large hotel is located right in Chinatown). They lied and tried to cheat us several times. First, we were told by the check-in receptionist that complimentary buffet breakfast was included and were let into the restaurant the following morning, but just as we sat down to eat our... More 

Was this review helpful? Yes
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear stephhoney9, First of all, thank you so much for your lengthy feedback over your stay. It is indeed a shame to receive such undesired review however accurate. While I am taking full ownership of your alleged shortcomings, to cheat the guests or being dishonest is not the culture of our hotel. We are doing our best to conduct regular... More 

Sunderland, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 27, 2015

We stayed 2 nights at the hotel at the end of our holiday in Vietnam. The hotel runs a punctual shuttle service to city centre and nearby China Town. The buffet breakfast offers a large selection of Asian and European dishes .The bedrooms are spacious and clean with large comfortable beds. There is a large rooftop bar open in the... More 

Was this review helpful? Yes
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Suncity871, Thank you very much for your time taken over this feedback. We are delighted to know that you had an excellent stay with us. We sincerely looking forward to your next visit. Best regards, Adwin Chong More 

Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Listed as a 5 star but it doesn't quite deserve that number. Rooms are clean and comfortable and staff is very pleasant. However it is located in district 5 when all the main attractions are in district 1 although there is a free hourly shuttle bus from the hotel to the centre. Wifi access is sporadic and there is a... More 

Was this review helpful? Yes
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Grakeith, Thank you very much for your kind feedback. The attractions in our hotel location is the Chinatown thus, it is different from other districts. At the same time, we are overcoming our homecomings as you mentioned. Best regards, Adwin Chong More 

Hotel Review Summarization

What travelers say

  • Executive room(5)
  • Buffet breakfast(3)
  • Very friendly(3)
Questions? Get answers from hotel staff and past guests. Ask a question

296 photos of this hotel

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Hotel & grounds (49)
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Room/suite (54)
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Dining (39)
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Bathroom (16)
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Pool/beach area (10)
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View from room (9)
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Other (96)

Management photos: Courtesy of the property manager

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Hotel & grounds (10)
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Pool/beach area (1)
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Business center/function rooms (1)
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Dining (3)
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Family/play areas (1)
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Room/suite (2)
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Other (2)
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