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All 360 Ho Chi Minh City hotels

Windsor Plaza Hotel

4.5 of 5 Hotel   |   18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
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Windsor Plaza Hotel
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Ranked #46 of 360 hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
tracy_field_1965 UK
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566 people have reviewed this hotel

Traveler rating
    234
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    79
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

this hotel was perfect for our needs.We preferred being a bit out of the hustle and bustle. The standards were high so were the staff and their PR. There is a restaurant attached which does a superb buffet where you can enjoy almost anything you fancy. We observed many locals eating here.. Breakfast was just as good.

Was this review helpful? Yes
Wiltshire
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely hotel, it felt very welcoming upon arrival. We were given a relatively small room for three people so we asked to be moved to a larger more spacious room and the staff (Louana - duty manager) were very accomodating. We were given a room on the 18th floor overlooking the city centre and the views were great. We particularly... More

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear WiltshireTraveller66, Thank you for posting your review regarding your recent stay with the Windsor Plaza Hotel. We are glad to hear that our Duty Manager, Ms. Loan was able to meet your expectation and you found that our staff members are welcoming and accommodating. While we are happy to share your wonderful feedback with the team, we also noted... More

Sydney, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel twice in July, before & after a 2 week trip to Paris. That was my 7th trip to Saigon. My girlfriend also stays at this hotel when she's in Vietnam on business, which is every two years. I highly recommend this hotel - the staff are friendly & professional, the breakfast is very good, the... More

Was this review helpful? Yes 4
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Jasmel, I would like to take this opportunity to thank you for your strong support to the Windsor Plaza Hotel. It's great to hear that you had an enjoyable stay and you experienced good service during this time. On behalf of the Hotel Management, I will share your comments to the team Once again, thank you for your comments... More

Leeds
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nothing was too much for a very helpful staff; we were treated very well throughout our stay. The pool was being cleaned during our stay, which is a shame because we were not told of this and paid assuming it would be available. Overall though this hotel was great. Separately, it has a fantastic sky bar that gives you a... More

Was this review helpful? Yes 1
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Chris W, I would like to take this opportunity to thank you for staying with us at the Windsor Plaza Hotel. First of all, I apologize again and thank you for your understanding with the situation in which our pool was closed due to some maintenance issue and compulsory modification. On the other hand, I am happy to see... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Con: bad location!! We moved here as our hotel in district one was fully booked when we tried to extend. We decided against the outrageously priced hotel breakfast - unfortunately there are NO western restaurants whatsoever around the hotel - so we retreated to the hotel and had to order in room dining breakfast as the restaurant wouldn't serve it... More

Was this review helpful? Yes 1
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Anne H, Thank you for taking the time to post your comments regarding your recent stay here at the Windsor Plaza Hotel. While we are delighted to hear your positive comments on the room and gym facility, we are most concerned that there seemed to be some misunderstanding when communicating with our team members. I apologize that the information... More

Christchurch, New Zealand
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 24, 2014

Stayed in HCMC for 2 nights and thought we would treat ourselves to a 5 star hotel experience so chose this hotel and paid extra for a executive room. It was the most expensive place we had stayed in on our journey and the worse. Our room was on high level and it was quite but that was about the... More

Was this review helpful? Yes 2
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Sandie952, I would like to take this opportunity to thank you for staying with the Windsor Plaza hotel. I am obviously concerned to read your review and I am saddened that you have left our shore with a negative impression about the hotel and services, particularly about the condition of your room. I regret that we did not have... More

Booborowie
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 18, 2014

We stayed for 7 nights on a holiday in Saigon. We were impressed from the time we got out of the taxi. The staff have the perfect mix of professionalism and friendliness. The hotel itself is magnificent. We only had a standard room, but it was very comfortable. The rooftop bar is great for a Mojito at the end of... More

Was this review helpful? Yes 3
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear HowIMetYoMama, Thank you for sharing your stay experience. We are glad to hear that you had such an enjoyable stay. On behalf of the Hotel Management, we have shared your great comments to the team who looks forward to welcoming you back soon Warmest regards, Nguyen Vinh Huy - Rooms Division Director More

Basingstoke, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 8, 2014

This is our honeymoon to remember for the rest of our lives, however, thanks to this hotel it will be remembered for all the wrong reasons Check in - upgraded to a executive room on floor 21 for the views, room would not be ready for 1 hour, returned to find that the rooms price had gone up by an... More

Was this review helpful? Yes 3
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear Dave C, Thank you for your valuable comment and we are concerned that we failed to meet your expectations. Whilst we continually strive for Operational Excellence, we are sorry for not meeting your expectations. We have noted your comments regarding the service you encountered at the hotel. We have raised this feedback with our Management and we will address... More

malaysia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 5, 2014

Staying for 5 consecutive nights with around and feel satisfied. The Deluxe room is very spacious, comes with all basic in room amenities, overall the room and washroom are very clean, we are very comfortable. As our room is located at 23rd floor, so it is very quiet and we had very good sleep. There was a night we ordered... More

Was this review helpful? Yes
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear caseychan, We would like to take this opportunity to thank you for staying with the Windsor Plaza Hotel. we are happy to hear that you had a good stay and you found that the hotel and services are adequate to your expectation, in particular, the room service. Please rest assured that we will share your comments to the team... More

New Delhi, Delhi, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 4, 2014

We had a mediocre experience at the Windsor Plaza Hotel. The following things are not acceptable in a luxury, 2 million VND per night hotel : - The groom who pretends that the hotel is full and that we should check at the hotel on the other side of the road. Turns out the hotel was not full. - The... More

Was this review helpful? Yes 2
Huy N, Rooms Division Director at Windsor Plaza Hotel, responded to this review

Dear DaaavidH, Thank you very much for taking the time to post your review regarding your recent stay with us. I am greatly concerned that you have left our shore with a negative impression about the hotel and services. On behalf on the Hotel Management, I would like to ensure you that we have taken your comments seriously and with... More

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Additional Information about Windsor Plaza Hotel

Address: 18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Windsor Plaza Hotel 4.5*
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Also Known As:
Hotel Windsor Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Spa Hotel in Ho Chi Minh City #24 Luxury Hotel in Ho Chi Minh City #24 Family Hotel in Ho Chi Minh City #28 Romantic Hotel in Ho Chi Minh City #29 Business Hotel in Ho Chi Minh City
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Number of rooms
386

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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