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Windsor Plaza Hotel

Certificate of Excellence
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18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
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Windsor Plaza Hotel
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670 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (670)
  • Mar-May only
    (178)
  • Jun-Aug only
    (155)
  • Sep-Nov only
    (161)
  • Dec-Feb only
    (176)
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La Palma, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW

Stayed at the Windsor from June 12th through 16th. Overall I liked it. The rooms are large and clean. The staff is very friendly and there is a 24 hour coffee shop/diner on the 4th floor next to reception. That came in very handy on my 1st night when I arrived quite late and was really hungry. The one thing... More 

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Worcester, United Kingdom
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here the last 3 nights of our 2-week Vietnam vacation. It was booked by our UK tour operator, Elegant Travel, so all we knew was that it was 5-star like the other two hotels we stayed on the trip. We were met by a driver at the airport and it took about 40 minutes to reach the hotel... More 

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Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear BlackPear, First of all thank you so much for your review. We are pleased to know that you had a comfortable stay while we will overcome couple of flaws you mentioned in no time. We are always try to exceed guests expectation with authentic hospitality. We hope to see you again soon. Thank you once again. Best regards, Adwin... More 

Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great experience here. The staff are so friendly and helpful, there's a Buffalo Tours desk in the lobby, the food (especially breakfast and the room service) was delicious, and the rooms were nice. I wish it was a bit closer to the touristy areas, but the shuttle service helped tremendously.

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Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear RMSH11, Thank you so much for your kind feedback. We are pleased to know that you had a great stay with us and recognized our genuine hospitality service. We look forward to seeing you again soon. Thank you. Best regards, Adwin Chong More 

Boston, Massachusetts
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago

None of their staff can speak proper English OR Chinese (the rather large hotel is located right in Chinatown). They lied and tried to cheat us several times. First, we were told by the check-in receptionist that complimentary buffet breakfast was included and were let into the restaurant the following morning, but just as we sat down to eat our... More 

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Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear stephhoney9, First of all, thank you so much for your lengthy feedback over your stay. It is indeed a shame to receive such undesired review however accurate. While I am taking full ownership of your alleged shortcomings, to cheat the guests or being dishonest is not the culture of our hotel. We are doing our best to conduct regular... More 

Sunderland, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed 2 nights at the hotel at the end of our holiday in Vietnam. The hotel runs a punctual shuttle service to city centre and nearby China Town. The buffet breakfast offers a large selection of Asian and European dishes .The bedrooms are spacious and clean with large comfortable beds. There is a large rooftop bar open in the... More 

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Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Suncity871, Thank you very much for your time taken over this feedback. We are delighted to know that you had an excellent stay with us. We sincerely looking forward to your next visit. Best regards, Adwin Chong More 

Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Listed as a 5 star but it doesn't quite deserve that number. Rooms are clean and comfortable and staff is very pleasant. However it is located in district 5 when all the main attractions are in district 1 although there is a free hourly shuttle bus from the hotel to the centre. Wifi access is sporadic and there is a... More 

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Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Grakeith, Thank you very much for your kind feedback. The attractions in our hotel location is the Chinatown thus, it is different from other districts. At the same time, we are overcoming our homecomings as you mentioned. Best regards, Adwin Chong More 

London
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
2 of 5 stars Reviewed May 24, 2015

Me and my friend stayed at the Windsor Plaza in August 2014 for 3 nights as part of a 10 day holiday package to Hoi An and Hoi Chi Minh. This was the last leg of our holiday booked through Elegant Travel and Tours. Having arrived from a absolutely amazing 5 star resort in Hoi An which was truly worth... More 

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Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Hima, Thank you very much for your time taken on this lengthy review with appreciation. All your feedback and comments are well noted and the changes already underway with renovations of the rooms and other upgrading works for food and beverage outlets as well. Despite your disappointment over your last stay, we are still looking forward to seeing you... More 

Adelaide, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 22, 2015

The Windsor Hotel is a lovely hotel, nice large, modern rooms with lots of power outlets, and an excellent buffet breakfast selection, but the one important missing factor is free WiFi!! We could have paid extra, one hour for $17US, very expensive, or we could have paid an extra $40US per night each to get WiFi, access to executive lounge,... More 

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Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Roz R, Thank you very much for your kind review. While we are glad that you had a lovely stay at our hotel, we are also noted your comment over our Wifi charges. We hope to see you again soon and you would notice the difference or positive changes. Best regards, Adwin Chong More 

Wickford, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 21, 2015

The hotel itself is quite impressive and less than 10 minutes from the city centre by car. We stayed for 3 nights, which we found was the perfect amount of time to explore the city, see the tunnels and also fit in a full day tour of the Mekong (highly recommended) The hotel does offer a shuttle service which we... More 

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Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Airwavesblue, Thank you very much for your precious time taken for this review. We are pleased to know that you had an overall fantastic experience at our hotel and very much look forward to receiving you again soon. Once again, thank you. Best regards, Adwin Chong More 

Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 18, 2015

I stayed for 2 day, 1 night for one exhibition + Conference, which was in same hotel. So it was very convenient. Ideal location for such events. Hotel is good for both business & tourist. Rather away from business district. Free shuttle bus for nearby shopping areas Please do not drink tap water. Great view from terrace restaurant

Was this review helpful? Yes
TrangPhamWPH, General Manager at Windsor Plaza Hotel, responded to this review

Dear 21091989, Thank you very much for your feedback. You are right that we never suggest our guests to consume our tap water despite the filter process, for extra safety reasons. We highly appreciate your recognition and we will continue to exceed the expectation. Once again, thank you. Best regards, Adwin Chong More 

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