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Windsor Plaza Hotel

Certificate of Excellence
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18 An Duong Vuong St, District 5, Ho Chi Minh City, Vietnam
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Windsor Plaza Hotel
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Windsor Plaza Hotel
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652 reviews from our community

Traveler rating
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    92
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (652)
  • Mar-May only
    (164)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (161)
  • Dec-Feb only
    (177)
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Pinner
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in this hotel for our last two nights of our Vietnam/Cambodia tour. The hotel is very large and is a little impersonal as a result. It is well maintained & is located in District 5 which is approximately 10-15 minutes in a taxi or the hotel's excellent shuttle bus (3 drop off & pick up points in District... More 

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Eastbourne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This was horrible experience !!!!they are 5 star hotel on the paper but reality is different!!! You cant open windows in your room, they didn't understand us in the bar , they couldn't find our reservation we was waiting 3 h internet is not working .... Horrible

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Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We recently spent 3 nights at this hotel. The hotel itself is fantastic, chandeliers and the room was great. Breakfast was great = there was so much choice. The hotel was too big and impersonal for my liking. Staff were not friendly at all and trying to get served at the top bar was a nightmare. The pool is very... More 

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Bishops Stortford, England
Contributor
20 reviews 20 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 3 nights on the first leg of a multi-stop Vietnam & Cambodia trip. Staff were very good and room was nice although the hotel itself didn't have much atmosphere. Breakfast was a bit of a disappointment - plenty of choice but all the hot dishes were lukewarm at best. The area around the hotel wasn't brilliant and it... More 

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Norwich
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is excellent, we up graded to a club room, if you can, do it! You get exclusive breakfast at the top of the hotel plus happy hour in the executive lounge with free drinks four two hours! People friendly can't do enough for you. Word of warning, if you travel to the main area ( district 1) the... More 

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Altrincham, United Kingdom
Top Contributor
150 reviews 150 reviews
50 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff friendly and professional and offered our tour group welcome drinks on arrival. Our luggage were transferred from our coach to our room by the hotel porter. The room was clean and spacious on 16th floor, overlooking the Chinese streets. For those of you who don't smoke just request for nonsmoking room. The beds were comfy and nice air... More 

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Cambridge, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel - feels very fancy and the rooms are lovely (we were given an upgrade on arrival!) Not in the most central location if you want to explore but not far in a taxi. The roof top pool is small but nice. However, do not go for the buffet dinner in the evening - it was absolutely extortionate!!!... More 

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TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear holidayhearts91, Thank you very much for your feedback about your stay at Windsor Plaza Hotel. We appreciate your positive comments about the rooms. However, concerning the food and pricing at our restaurant, we are regret to hear that we fell short of our goal this time. Of course, this has been brought to the attention of the Executive Chef... More 

Bangkok, Thailand
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

good breakfast, safe and has everything you might need. Not a lot of character and the smoking rooms smell of smoke. Internet is a bit slow. Helpful staff. Lovely rooftop bar. Would recommend for a flying visit but not for a holiday.

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TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Emtay6374 Thank you for sharing your comments about your recent stay at Windsor Plaza Hotel. We appreciate your feedback on the facilities provided that fell below your expectations during last visit, and are looking for ways to improve. We also acknowledge your kind comments about the rooftop bar and helpful staff. Once again, we thank you for your recommendation... More 

Bridgend, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are big and well cleaned. Breakfasts have excellent choice of Asian and western foods. Staff were courteous and helpful. Only issue was location - quite far from interesting sites and restaurants in the city. The hotel shuttle bus was really useful - FOC transfer downtown on the hour. Would definitely use again once you get used to transport schedules... More 

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TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear IanGroyw, Thank you very much for your feedback about recent stay at Windsor Plaza Hotel. We are glad to know that the hotel facilities and services provided met your expectations. Of course, your comment will be shared amongst our associates to encourage their efforts in the future. Concerning the shuttle bus service, we trust it satisfied your requirements for... More 

Plano, Texas
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was good, room clean, gym and pool are ok. Variety of food for breakfast. Downside - Wifi signal was very weak in our room, but for next day they brought wifi router and installed it in the room to fix the problem. I would still however recommend staying in one of the hotels in District 1.

Was this review helpful? Yes
TrangPhamWPH, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Dan T Thank you for staying at Windsor Plaza Hotel. We appreciate you sharing your experiences of your recent stay with us. Aside from the positive feedback about the hotel facilities, we regret to hear about the weak wifi signal in room, which certainly fell below your expectations for your stay. This has been brought to the attention of... More 

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