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Alagon City Point Hotel & Spa

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56 - 58 Pham Hong Thai Street | Ben Thanh Ward, Dist 1, Ho Chi Minh City, Vietnam
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Alagon City Point Hotel & Spa
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85 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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Sydney, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 10 days and I absolutely loved it. Great location The breakfast pho was insanely good as well as everything else they had to offer. 3 girls were staying and always felt safe. Clean and friendly staff. Just a few things Id like to add, we stayed in the family room and although the room itself was very... More 

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Emerald, Queensland, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Good location. Maybe a little expensive compared to other similar hotels but still found it reasonable. Great customer service and they allowed us to check in early and we were very tired from 24 hours travelling. I'd recommend

Was this review helpful? Yes
HOANGHAILONGSOUTH, General Manager at Alagon City Point Hotel & Spa, responded to this review

Dear, We are very happy to receive your good comments about our hotel and staffs, very thankful for your choosing to stay with us and feel comfortable during your stay. It's our honor to serve you and your family in the future whenever you have chance to come back Vietnam and our hotel's team hope to see you as soon... More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms are very small not exactly what I would classify as a deluxe suite, shower attachment was hand held which I found painful to use & very ordinary overall. The Elevator was slow & it was much quicker to walk the 5 floors down to the lobby. The reception staff also could have been more friendly. The view from room... More 

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HOANGHAILONGSOUTH, General Manager at Alagon City Point Hotel & Spa, responded to this review

Dear Mr Shademan, We completely apologize about some thing made you disappointed with our hotel. We are also sorry to hear from you and promise that it will be repaired immediately to make the hotel better and can meet all the request from the valued guests. Surely, when you come back to our hotel, you will be see the innovation... More 

Travelers are raving about these Ho Chi Minh City hotels

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 10, 2015

Good location, just a walking distance to Ben Thanh Market. Room was okay, the only problem is the aircondition. Woke up at 2am sweating because the aircon is not working. They moved us to another room to sleep for a night (at around 2 am) and promised that they will fixed the aircon inside our room. We spent the whole... More 

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HOANGHAILONGSOUTH, General Manager at Alagon City Point Hotel & Spa, responded to this review

Dear Zenriz, Very thankful for your comments on Tripadvisor page. And we are completely apologized for the air conditioner problem, it made you uncomfortable and dissatisfied during your stay at Hoang Hai Long South Hotel. We surely fixed it promptly when moving you to another room and hope you sympathize for the unexpected accident in our hotel. But this didn't... More 

Petaling Jaya, Malaysia
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed May 5, 2015

The Hoand Hai Long hotel is a chain/group of hotels linked to each other. The hotel I stayed at was Hoang Hai Long South Hotel. The price of the stay was very reasonable but the hotel was old and not well maintained. However, I have to say they keep the rooms clean. I think I was fooled by many of... More 

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HOANGHAILONGSOUTH, General Manager at Alagon City Point Hotel & Spa, responded to this review

Dear MichMabelle, Thank you for your comments on Tripadvisor. We are very happy to see that some services can make you feel satisfied during your stay with us as rooms, location, buffet breakfast and staffs. Besides, some also makes you disappointed, we really apologize so much about that. We will train our spa staffs more and more to get the... More 

Toowoomba, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 3, 2015 via mobile

Really enjoyed my stay here as part of a 'go Asia' tour. We upgraded to a family room after a few nights as we were in a windowless room and I'm claustrophobic. The showers water pressure in rooms 322 and 323 really need to be looked at as its a frustrating trickle! The pressure in 321 was fantastic! Our window... More 

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HOANGHAILONGSOUTH, General Manager at Alagon City Point Hotel & Spa, responded to this review

Dear, We are very glad to hear that you feel fantastic and really enjoy your stay at Hoang Hai Long South hotel. Thank you for voting us on Tripadvisor as well as some experience you have with us. It's our pleasure to serve you last time and hope to have many times in the future to serve you again. Very... More 

Melbourne, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 30, 2015

This was a well located and clean hotel. It can be a bit noisy at times, so rooms higher up or not facing the street are better. Rooms were a decent size. It is well located for all the main attractions, with the market and restaurants nearby.

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HOANGHAILONGSOUTH, General Manager at Alagon City Point Hotel & Spa, responded to this review

Dear Kerry L., We are very thankful for your comments on Tripadvisor. It's our pleasure to serve you on that last time and hope to serve you again when you come back to Vietnam. Your recommends are mainly the motivation for us to get the best results in working. Once again, thanks a lot for your experience. Best regards! Minh... More 

Singapore, Singapore
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 23, 2015

Hotel was located close to ben thanh market and a lot of the tourists attractions. You can pretty much walk everywhere. The room was good size and clean.The twin bed was with different size however..single and queen (or double) Hot water and AC works fine. Breakfast was good, especially the yoghurt that comes in a miniature milk bottle..Make sure you... More 

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HOANGHAILONGSOUTH, General Manager at Alagon City Point Hotel & Spa, responded to this review

Dear Liany, Thanks for your recommend about Hoang Hai Long South Hotel and the good feelings on location, buffet and our rooms during your stay with us. This will motivate our team to work harder and more professional to respond the guests' request whenever they come to stay with Hoang Hai Long South Hotel. We know that our efforts will... More 

Pune, India
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 10, 2015

This hotel is situated bang in the main business area and close to Ben Thanh Market, several gardens, eateries, shopping areas. We enjoyed walking in the gardens and looking at the locals playing, exercising, with their kids, etc. The rooms are good with all necessities except there are no windows/balconies. There is a common restaurent for all the three hotels... More 

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HOANGHAILONGSOUTH, General Manager at Alagon City Point Hotel & Spa, responded to this review

Dear Chandranath S, We are thankful for all your comments on Tripadvisor and pleasant to see that you are very happy to stay at Hoang Hai Long South Hotel. This is all efforts of our staffs to give total guests the best and most comfortable with convenient facilities in order to enjoy your stay at our hotel. We are proudly... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 29, 2015

I was surprised to see 4 different hotels in the same building. Each one having a separate lobby and a common dining area. Rooms were quite spacious and clean. Breakfast timing were 6-10am and at the lobby itself. Varieties were good too. Courteous staff who guides us whenever we are in doubt. Wi-fi connection is excellent. At the heart of... More 

Was this review helpful? Yes
HOANGHAILONGSOUTH, General Manager at Alagon City Point Hotel & Spa, responded to this review

Dear Manoj S, Thanks for your valued comments, we are fully pleasant to hear that Hoang Hai Long South Hotel can meet all your requirements about the location, room and our staffs are helpful for during your stay. It's our honor to serve you again when you come back Hoang Hai Long South Hotel. Thanks & Best regards! Minh Bui... More 

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