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Novotel Saigon Centre Hotel

Certificate of Excellence
4.0 of 5
Hotel website
167 Hai Ba Trung Street | Ward 06, district 03, Ho Chi Minh City, Vietnam
Special Price
EARLY BREAK - 21% OFF
Novotel Saigon Centre Hotel
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Ranked #32 of 383 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed December 7, 2013
MikeinHanoi Hanoi, Vietnam
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819 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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  • Czech first
  • Dutch first
  • English first
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There are newer reviews for Novotel Saigon Centre Hotel
See the most recent reviews
London
Top Contributor
85 reviews 85 reviews
27 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 6, 2013

Good location for the sights and markets, great selection at breakfast, excellent service, amazing view from the 18th floor, very comfy bed, beautiful room, so new and really nice design. Would chose to stay here again as it was such a pleasant relaxing stay.

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NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review

Dear JATOLondon, Thank you very much for staying with us and for your review. I am very pleased to read that you thoroughly enjoyed your stay with us. I will make sure to share your comments with my colleagues and I know that they will be as pleased as I was to hear about them. Indeed it would be a... More 

Singapore, Singapore
2 reviews
3 of 5 stars Reviewed December 4, 2013

We booked 4 rooms from the hotel. The trip had been well served by the hotel, i.e. Such as the hotel transfer from airport to hotel and allowing us to check in 1 room earlier at 12noon. However, not until our 2nd night when we attempted to change currency over the hotel counter. This lady, Nhung, had a bad attitude... More 

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NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Doralee C, Greetings from Novotel Saigon Centre and thank you for your review. I am sorry that your recent stay with us did not meet your expectations; please allow me to express my sincerest apologies for that. At Novotel, we always pride our self to give the same high standard of customer service to all of our guests, regardless... More 

Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 2, 2013

Novotel Saigon Centre's location is in the city and it is easy to get a cab to anywhere. Ho Chi Minh is not meant to be a walking city, it might be easier to take a cab. We were upgraded to the Executive Rooms which comes with perks such as free laundry (2 pcs a day), late check up (depending... More 

Was this review helpful? Yes 1
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Lingling35100, Thank you for taking some of your valuable time and posting this review here on TripAdvisor. I am glad that you enjoyed your stay with us in your Executive Room and access to the Executive Lounge and especially that the service provided to you was great throughout your stay. Please rest assured that I will be sharing this... More 

Brisbane, Australia
Top Contributor
51 reviews 51 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 1, 2013

Spent 4 nights at Novotel while we were working in HCMC. Chose Novotel because it was close to work. Had an Executive Room and paid around $160AUD a night. Comfortable beds, great size with good views. Had few perks with the room like access to the Premier Room and that meant free afternoon tea and free cocktails and canapes. Novotel... More 

Was this review helpful? Yes
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review

Dear happytravelling55, Warmest greetings from Novotel Saigon Centre and thank you very much for choosing to stay with us. I am delighted to read that you had a pleasant stay with us at your recent trip to Saigon and that you got to enjoy the benefits of the Executive Lounge as well as our recently opened rooftop bar – onTop... More 

Valletta, Malta
Top Contributor
88 reviews 88 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 29, 2013

We only had one night here, but wish it had been more. Spotlessly clean spacious room with very nice staff. We had a great room on level 5. We had a double aspect window, and great views. Breakfast was plentiful and very nice. nothing else to say but well done Novotel

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NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Jan D, Thank you very much for staying with us and for your review. I am absolutely thrilled to read than you thoroughly enjoyed your stay with us and thank you very much for your nice comments. Please rest assured that I will be sharing your comments with the team and I know everybody will be as pleased as... More 

Singapore, Singapore
Contributor
17 reviews 17 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 27, 2013

I had a pleasant experience in Novotel Saigon Centre. The check-in was quick and efficient and the room was well-made before I entered. The room was clean and the bathroom came with the necessary amenities. The bathroom is separated from the bedroom with a translucent screen that can be turned opaque with the push of a button. I was particularly... More 

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NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Leo_Tan87, Warmest greetings from Novotel Saigon Centre and thank you very much for your review. I am delighted to read that you had a pleasant stay with us and that you enjoyed our facilities, including the gym as well as our exclusive Executive Lounge. However, I have also noted your comments about the Wi-Fi and the scale in your... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed November 23, 2013 via mobile

This is a very good hotel with great accommodations. The weather at the time was very wet raining once every day. The city needs some getting used to but is very easy to get around if you use taxis. Use discretion and common sense when traveling or they will hike up prices. Everything is negotiable!

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NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Alopez13, Thank you very much for your review and for staying with us. I am glad that you had an enjoyable time with us while staying in Saigon. Indeed, the taxis can be a challenge at times and thus we are working together with Vinasun, one of the two reputable taxi companies in Saigon, and their taxis are always... More 

Manila, Philippines
2 reviews
4 of 5 stars Reviewed November 23, 2013

Nice hotel in a good location. Wonderful staff. also good food even though a little expensive for local standards. Perhaps missing a good vietnamese restaurant, other than that, a good choice.........

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Rafael R, Warm greetings from Novotel Saigon Centre and thank you very much for staying with us recently. I am delighted to read that you thoroughly enjoyed your stay with us and especially I would like to thank you for your nice comment regarding our employees. I will make sure to share this with them. If you have the... More 

Dubai
2 reviews
4 of 5 stars Reviewed November 23, 2013

First time stay at a Novotel hotel and pleasantly surprised! Let me start by saying I was less than impressed upon checking in because (1) I didn't get the specified room on the executive floor (2) my plans changed and I had to leave a day early - the hotel was unable to provide a refund as reservations were made... More 

Was this review helpful? Yes
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Chermz, Thank you for taking some of your valuable time and sharing your recent experience with us here on TripAdvisor. I am glad that you enjoyed your stay with us even though there were some glitches in the beginning of your stay and that my assistant Jan was able to solve everything to your satisfaction. I do hope that... More 

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