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All 362 Ho Chi Minh City hotels

Novotel Saigon Centre Hotel

4.0 of 5 Hotel   |   167 Hai Ba Trung Street | Ward 06, district 03, Ho Chi Minh City, Vietnam
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85%
Ranked #28 of 362 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Jos1511 Christchurch, New Zealand
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625 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Christchurch, New Zealand
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good stay, nice and clean rooms. Gym good pool nice. Went on and organised tour to the Chu Chu tunnels through the hotel which went well. Recommend to go to the roof top bar great views nice cocktails!

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NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Jos1511, It was a pleasure to have you as our guest during your last visit to Novotel Saigon Centre. We trust that you had a safe and pleasant trip home. Thank you for your review and I am delighted to read that you have enjoyed our Rooftop bar. Your review will serve as an encouragement to all of us... More

New York City, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I totally agree with other reviewers when they said that the service here was poor. The staff definitely need to be trained better as it's certainly not 4 star service. We stayed in intercontinental previous to this and their service was impeccable. Novotel staff definitely lacked hospitality service attitude. Also, breakfast was very poor. Selection wasn't that great and what... More

Was this review helpful? Yes 1
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review

Dear KiwiChickNY, I sincerely appreciate you taking the time to inform us of the diffuculties you have encountered during your visit in September. We are most concerned with the satisfaction of all our guests and your feedback will allow us to adjust and better our services and facilities. Please rest assured that we will strengthen our focus on training our... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I was booked to stay at this hotel for business function for 3 nights. I was offered a discounted upgrade of usd20+++ per night for an executive room. Thought since this is the 2nd time here and I enjoyed the services the last trip; I can try the upgrade offer. To my disappointment, the service turned out to be least... More

Was this review helpful? Yes 3
NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear EileenChong C, Thank you for your comments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As we discussed this afternoon, the benefits of the Executive floor are numerous: You can enjoy early check-in and late check-out, two free pieces of laundry every day and of course the access... More

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked a room on the executive floor with access to the premier lounge. For us it was totally worth the extra price. They allowed us to check in early after our early morning flight from Danang. We were able to rest and eat some snacks /get some drinks in the premier lounge before venturing off to sightsee. Our room... More

Was this review helpful? Yes 1
Maryborough, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a week while having dental work done in March 2013. Great hotel. Room was large with floor to ceiling windows with an excellent view of the city. All staff were friendly and efficient. The room was cleaned on a daily basis and the bathroom was also quite large. The restaurant had excellent food with very helpful staff. The... More

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked a superior room for our 1 night stay in September 2014 and found it to be a wonderful experience! Big and comfy king bed, lovely relaxing shower with a big rain-head shower. And our room had great views over the city! (we were in room 1418 so high up). Only about a 15 minute drive from the airport.... More

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NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear margiesj000, Warmest greeting from Novotel Saigon Centre! Thank you for your review and I am delighted to read that you have enjoyed your stay with us. Your review will serve as an encouragement to all of us as we continuously strive to improve our services further. If you have a chance to come back to Saigon again, please do... More

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Modern clean rooms. Smaller European-style rooms. Very comfortable beds, Small workspace. Lighting could be improved (bright lights but poorly placed..e.g. no light near dressing mirror) Polite helpful staff. This is my third stay here, and I will stay again.

Review collected in partnership with Accorhotels.com

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Colombo
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed with my family for 4 nights in a standard king room with a quite comfortable complimentary sofa bed that was given for my son. Good breakfast selection. Overall service was good and in particular Justin ( not Beiber ) at the bell desk was particularly attentive and helpful throughout our stay and stood out from the rest. The hotel... More

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NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Aganthuka, Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am glad that my colleague, Justin, provided you with great service and I will make sure to pass on your compliments to him. Following your advise, we will update the list of recommended restaurants around the hotel. If you have... More

Sydney, Australia
Top Contributor
107 reviews 107 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What more can you ask for in a hotel, the staff were all helpful, the breakfasts and dinner buffets were all decent, the room comfortable with all the normal options and the price was fair including breakfast. The hotel is 10-15mins from the airport depending on the crazy traffic, so many mopeds and not enough road. The room I was... More

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Additional Information about Novotel Saigon Centre Hotel

Address: 167 Hai Ba Trung Street | Ward 06, district 03, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Saigon Centre Hotel 4*
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