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All 368 Ho Chi Minh City hotels

Novotel Saigon Centre Hotel

4.0 of 5 Hotel   |   167 Hai Ba Trung Street | Ward 06, district 03, Ho Chi Minh City, Vietnam
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Novotel Saigon Centre Hotel
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Ranked #28 of 368 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
EmmaaNZ Christchurch, New Zealand
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675 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Christchurch, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great location. It is easy to walk to most things ie war remnants museum, heaps of shopping malls, ben thanh markets, notre dame cathedral plus more. The hotel staff were extremely friendly and polite. We had bought SIM cards and were getting spam on our phones and the check in staff helped us fix that... More

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NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear EmmaaNZ, Warmest greeting from Novotel Saigon Centre ! It was a pleasure to have you as our guest during your last visit to Novotel Saigon Centre! We trust that you had a pleasant trip home. I am pleased to learn that you enjoyed our location, the cleanliness of the hotel and the friendliness of our team during your stay.... More

1 review
4 of 5 stars Reviewed 5 days ago NEW

I have stayed there for 2 nights.The hotel staffs are warm and are attentive when I am expecting delivery into the hotel.However, I have some problems with the internet Thanks all the staffs for make our stayed very comfortable.

Was this review helpful? Yes
NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear HungTuan, Thank you for taking the time to write a review about your stay with us and I am delighted to read that you enjoyed it. My apologies for the internet speed, we have upgraded our hardware and it could have impacted the quality of our line for a couple of hours. Once again thank you for your kind... More

Brisbane
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights which was long enough. Reception staff could have been more friendly. Tour desk were helpful. Booked a half day private city tour which was good. Breakfast buffet was cold even the 'hot' food. Buffet dinner was a waste of money because it also was cold and boring. Towels were thin and small. They need to... More

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NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear superma53, Warmest greeting from Novotel Saigon Centre ! The experience you describe causes us deep concern and I wish to apologize for the unfortunate circumstances of your last stay with us. This does not reflect the usual service and quality at Novotel Saigon Centre. I will immediately share your comment with our Executive Chef and proper actions will be... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed there for 2 nights. Room is modern and service is generally very good and friendly. The hotel is also nicely located with a great beer garden just across the street. We recommend this place.

Was this review helpful? Yes 2
NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Laurent S, Warmest greeting from Novotel Saigon Centre ! It was a pleasure to have you as our guest during your last visit to Novotel Saigon Centre and we appreciate very much your very nice comment. I will make sure to pass on your compliments to the team, providing great experience to our guests is not only our job... More

Siem Reap, Cambodia
Top Contributor
71 reviews 71 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff are a real asset to this hotel as they were friendly throughout. The room is functional and has everything needed though a "bum gun" would be nice (I have been in Asia too long:-). Choice of breads and cheeses at breakfast could be a little better, this being a French chain and all, but apart from that brekkie... More

Was this review helpful? Yes 1
NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear hannostamm, Warmest greeting from Novotel Saigon Centre ! It is always a pleasure to receive excellent feedback from an expert such as you. I will share your comments with the team, it will serve as an encouragement to all of us. Once again thank you for sharing your experience and it is our hope to welcome you back soon... More

Carlow, Ireland
Top Contributor
169 reviews 169 reviews
77 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very happy with my recent stay at the Novotel in Ho Chi Minh City. The check in was quick, efficient and friendly. In fact everything was friendly there from start to finish. Room was big enough, wifi strong, shower powerful and breakfast was very very good. Only small gripe was that the changing facillities for the pool were... More

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NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear donalmca, Warmest greeting from Novotel Saigon Centre ! I am delighted to read that you have enjoyed your room, the efficiency of our team and the quality of the breakfast. At Novotel we put a lot of effort to provide memorable experience to our guests and your comment is the best reward. Thank you again and we hope to... More

Seoul, South Korea
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Need more training to the Staffs. 1. Staffs do not know well when the normal Laundry to be returned to the Client 2. Staffs are shown without their Name card However, Breakfast and Location was excellent

Review collected in partnership with Accorhotels.com

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NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Chongkook C, Thank you for taking time to share your experience. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We look forward to welcoming you again at Novotel Saigon Centre and providing you with great service.... More

Sydney, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Close to the city and easy to walk to things. The pool is boring only for cooling down. Room very clean not really big though but we only really slept there. breakfast was ok not lots of choice no one to tell you about anything. the roof bar was a great view but children aren't aloud. Maybe stay again with... More

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NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Renee2110, Greetings from Novotel Saigon Centre and thank you for sharing your experience of your recent stay with us. We are most concerned with the satisfaction of all guests and your feedback will allow us to adjust and improve our services and facilities. Once again thank you for your comments and it will be a pleasure to welcome back... More

Bangkok, Thailand
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I enjoyed a short but very pleasant stay at the new Novotel, Saigon Centre from October 20-22. The room was well appointed with a unique clear/opaque bathroom feature and the bed was very comfortable. The hotel is centrally situated and taxis are waiting to take you to nearby attractions and places of interest, much safer than braving... More

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NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Max293916, Warmest greeting from Novotel Saigon Centre ! Thank you for taking time to share your satisfaction about your stay at Novotel Saigon Centre. Mr. Vu and all our team are very happy to receive your encouragements as we continuously strive to improve our services. If you have a chance to come back to Saigon again, please do not... More

Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here early November. Had 2 conecting rooms for my family. We up graded to the Executive Suites, which was an excellent idea. On the 19th floor is a lounge for executive guests, this was a great idea. The rooms are a good size, bathroom spacious and modern. Staff very friendly and helpful, even down to the cleaners and maids.... More

Was this review helpful? Yes
NovotelSaigon, Manager at Novotel Saigon Centre Hotel, responded to this review

Dear Dhyabusa, It was a pleasure to have you and your family as our guests during your last visit to Novotel Saigon Centre! We trust that you had a pleasant trip home. I am delighted to read that you enjoyed your Suite room as well as the Executive lounge. I shared your kind comments with our team and we are... More

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Additional Information about Novotel Saigon Centre Hotel

Address: 167 Hai Ba Trung Street | Ward 06, district 03, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Saigon Centre Hotel 4*
Number of rooms: 247
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