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Norfolk Hotel

Certificate of Excellence
117 Le Thanh Ton Street, District 1, Ho Chi Minh City, Vietnam
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1 room 1 guest
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Norfolk Hotel
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179 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
  • All months
    (179)
  • Mar-May only
    (55)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (59)
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Cambridge, England, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were not sure what to expect at this hotel and were pleasantly surprised. We had changed our booking in Ho Chi Minh city to the Norfolk Hotel while we were in Vietnam after a terrible experience hailing a taxi at Hanoi airport and being driven by a crazy taxi driver who simultaneously looked at his mobile phone and wove... More 

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Hermanus
Level Contributor
104 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 1 night only. Large comfortable room (had a corner room). Comfortable bed, clean, safety deposit box, excellent food, decent buffet breakfast. In heart of city. Very well organized reception and staff some good English. Recommended.

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Phong V, General Manager at Norfolk Hotel, responded to this review

Dear MikeGrahamHer, Thank you so much for staying at Norfolk Hotel and taking the time to share your feedback with Trip Advisors readers. We are very happy to know that you were impressed with our accommodation and services. We look forward to welcoming you back on your next arrival to Saigon. Best regards, Norfolk hotel team More 

Swan Reach, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2015 via mobile

We had a beautiful stay at the Norfolk. The staff were very helpful giving us suggestions of where to go and directions to shopping and restaurants. So close and walking distance to Ho Chi Minh sights. A trip to the Opera house and dinner was an excellent choice . also close to Ben Tanh market too. Rooms were excellent, breakfast... More 

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Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Lou M, Thank you for your stay recently and the very nice reviews on Trip Advisor. We are happy to know that you were pleased with our services and the location. We look forwards to seeing you back on your next arrival. Kind regards, Norfolk hotel team More 

Birmingham, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 30, 2015

Stayed at the Norfolk while in HCMC on business. Its a lovely, modern hotel, and the staff are very friendly and keen to help. Breakfast was wonderful with a really good range and something to suit every taste. Bedrooms are well equipped and the request for an ironing board and iron was very quickly addressed. The bar area is a... More 

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Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Benski21, Thank you so much for staying at Norfolk Hotel and taking the time to share your feedback with Trip Advisors readers. We are very pleased that you were impressed with our accommodation and services. Your feedback has been shared with the entire team. Again, thank you and hope to see you back soon on your next trip to... More 

Singapore, Singapore
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 3, 2015

I arrived a night earlier than my travel companion and was greeted warmly at the reception. The staff addressed me by name once I stepped in and even remembered that I booked a room for two pax. The following morning I went to have breakfast alone while my friend arrived later in the day. The staff were concerned that my... More 

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Phong V, General Manager at Norfolk Hotel, responded to this review

Dear SandyOh-Tan, Thank you for choosing Norfolk hotel and very nice comments on our services. It is great to know that you were impressed at your first contact with our services and felt "Home away from home" during your stay. Your nice comments had been passed on to the respective staff/ Dept. and they were all very appreciated. We hope... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 24, 2015

Have returned to this friendly, business hotel centrally located in HCM City. The breakfasts are spectacular and the iced Vietnamese coffee to die for. The selection of tropical fruits is incredible and always changing. Rooms are very comfortable and has the best wifi in Asia !!! Service is excellent.

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Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 24, 2015

We stayed here every time we visit Saigon (Ho chi Minh city). Out most recent stay is last week. I feel bad it took me some years to give them my review but here it is. Staff quality has been consistent over the years. You can't beat this location: walking distance to Ben thanh market, a dollar cab ride to... More 

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Dubai, United Arab Emirates
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 30, 2015 via mobile

Yes the rooms are a little dated. However, they are extremely well maintained - no marks on walls and no dodgy stains on carpets. We bumped into the guy with carpet cleaning equipment so this gave us peace of mind that the carpets are cleaned regularly. In Vietnam generally (in 3 weeks), we noticed the standard of house-keeping is quite... More 

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Mackay, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 27, 2015

The hotel itself has been there for quite a few years but is immaculately maintained, and has obviously been refurbished in the recent past. Rooms are spacious, well appointed and have everything you need and expect from a quality hotel. It is in a great location for access to the markets and retail centres. The highlight of this place though... More 

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Hong Kong, China
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 12, 2015

The building is a little old, but well kept. The room was spacious and functional. The area is great, walking distance to all kinds of eateries and activities. The gym is very small but it is adequate to get some workout. The restaurant in the lobby is fantastic with a steak and grill menu. Very good food with a hearty... More 

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