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All 371 Ho Chi Minh City hotels

Norfolk Hotel

4.0 of 5 Hotel   |   117 Le Thanh Ton Street, District 1, Ho Chi Minh City, Vietnam
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Norfolk Hotel
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Ranked #41 of 371 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
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139 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I was on along trip through India and Vietnam, this was by far the nicest hotel I stayed in. For the price it was very agreeable. Pros -Staff is very friendly -Room was large -Location was amazing -Food was top notch Cons -Building is old I arrived in the morning into HCMC, luckily early check in for my colleague and... More 

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Can Tho, Vietnam
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I know this hotel more than 15years. Recently I stayed this hotel and confirmed they had maintained this hotel very well. Room was quite nice and clean. Restaurant in the ground floor was better than 10years ago.

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Melbourne, Australia
Top Contributor
65 reviews 65 reviews
65 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a no-nonsnse straight forward sort of a place, and doesn't pretend to be more than what it is. In a convenient location, this hotel has been put together from 2 different buildings. There is one slow lift on each side, and the buildings are connected by half-level stairs. You may wish to walk instead of wait for the... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here for almost 2 weeks. The accommodation is comfortable and clean. The staff are friendly and helpful. I recommend without hesitation to anyone who wishes to try something different than the big 5star hotels. Rated 4 stars and in a convenient location to markets, good food, tailors and coffee!

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Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Mdqld, Warmest greetings from the Norfolk Hotel Team! Thank you for your long-term stay and very nice reviews. We are so delighted to know that our services had exceeded your expectations during your stay. We appreciate your recommendation and hope to have opportunities to deliver our personalized services to the guests. We wish you success in all your business... More 

Harringworth, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Very nice hotel with an excellent position at the heart of HCM. Large well kept rooms with everything you need. Good level of friendly service and nice restaurant for both breakfast and dinner. Guess the only down side is the lack of a pool, but this wasn't a problem for us.

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Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Mark B, Warmest greetings from the Norfolk Hotel Team. Thank you for your stay and posting the positive feedback to Trip Advisor's readers. We are so glad to hear that you loved our excellent location, friendly service from our staff. I am sure that they will be very happy to have your good comments. Thank you again and we... More 

Bridge City, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel we traveled from America and appreciated the western style breakfast. The staff was very friendly and helpful. Looking forward to our next stay. The rooms were spacious and nicely decorated. Close to shopping and tourist attractions.

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Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Europe 2015, Warmest greetings from the Norfolk Hotel Team! We thank you for your stay at the Norfolk hotel recently. It gives us a great pleasure to hear that you enjoyed your stay. Thank you for choosing Norfolk hotel and welcoming you back soon. We wish you success in all your future travels. Best regards, Norfolk hotel team, More 

Sydney, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very well maintained hotel situated in the center of the Ho Chi Minh City CBD. The rooms are comfortable and spotlessly clean. The breakfasts offer good variety and are very well presented. As others have noted, this hotel has spectacularly helpful and friendly staff. Requests are met with charm and very positive outcomes.

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Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Chris - AU2001, Warmest greetings from the Norfolk Hotel Team! We thank you for your recent stay and taking the time to post your reviews. We are very happy to know that you had an enjoyable stay. Especially you were pleased with our friendly and attentive staff. We wish you all the best and look forward to welcoming you... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The food, spot on. The sleep quality, perfect. The room presentation, immaculate. But all of this is irrelevant as the staff were SO pleasant! I had travelled from London so was very jet lagged on my first night. I went for a walk and met the door staff who were very pleasant. I have ended up being friends with them... More 

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Phong V, Manager at Norfolk Hotel, responded to this review

Dear Matt O, We thank you for your stay at Norfolk hotel and appreciate your time to write kind reviews. We are so delighted that you were pleased with your recent stay. Especially for recognizing our "Exceedingly friendly staff". We will share your comments with our staff, it is really a motivation to encourage us for much better performance. We... More 

Gurgaon, India
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an excellent trip to HCMC thanks to Norfolk. The hotel is very well located in the heart of the city. The staff is outstanding and the service is excellent. Food could have been a little better but overall the experience was very good.

Was this review helpful? Yes
Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Regulartraveller56, Thank you for your positive reviews on the TripAdvisor. We are very happy to know that you were pleased with our hotel location and the service from our staff. Wishing you good business trips and looking forward to welcoming you back to Norfolk hotel. Kind regards, Norfolk hotel team More 

Dong Hoi, Vietnam
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The room was fully paid through TripAdvisor/Agoda. Yet at check-in I was requested to either give a print of my credit card, or a deposit payment of 1 million dong (USD 47), without any other explanation that it is the hotel's 'policy'. This 'policy' makes it obvious that the hotel management does not trust its guests; and that really is... More 

Was this review helpful? Yes 1
Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Mr. Bas_V_H, Thank you for staying at Norfolk hotel and writing your comments. We are very sad to know that you were not pleased with the hotel policy. Kindly understand that we always trust our guests and provide a secure, safe and a comfortable stay. We hope the procedures of deposit upon check-in is normal for any other hotels.... More 

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Additional Information about Norfolk Hotel

Address: 117 Le Thanh Ton Street, District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Norfolk Hotel 4*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Orbitz, Despegar.com, Ctrip TA, Odigeo and Tingo so you can book your Norfolk Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Norfolk Ho Chi Minh City
Hotel Style:
#15 Spa Hotel in Ho Chi Minh City
#16 Business Hotel in Ho Chi Minh City
#19 Romantic Hotel in Ho Chi Minh City
#22 Luxury Hotel in Ho Chi Minh City

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