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All 360 Ho Chi Minh City hotels

Norfolk Hotel

4.0 of 5 Hotel   |   117 Le Thanh Ton Street, District 1, Ho Chi Minh City, Vietnam
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Norfolk Hotel
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86%
Ranked #55 of 360 hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Azzabab Bangkok, Thailand
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121 people have reviewed this hotel

Traveler rating
    39
    65
    13
    2
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Bangkok, Thailand
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my 4th visit to this smallish establishment in downtown Ho Chi Minh City and each visit has been a pleasure. Whilst it's aimed at the business man visiting Saigon, it's location and light and airy suites, makes it ideal for small families too. The beds and linen are first class. All the staff are so friendly, always smiling... More

Was this review helpful? Yes 1
Phong V, Manager at Norfolk Hotel, responded to this review

Dear Azzabab, Thank you very much for choosing Norfolk Hotel as your repeated and long stay. We are delighted to hear that you are pleased with our service on your each stay. Evidently, you enjoyed our beds and linen, international breakfast and the attentive service from our staff. Once again, many thanks for posting your nice feedback and recommending the... More

Amsterdam
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel in the middle of district 1 in HCMC. In the shopping area with great restaurants around the corner. The staff are really helpful and friendly. Also the rooms are clean and have a nice bathroom. I would recommend this hotel to anyone.

Was this review helpful? Yes 4
Phong V, Manager at Norfolk Hotel, responded to this review

Dear Rohof, Thank you for your stay at the Norfolk Hotel recently and taking time to give us very nice comments on the Trip Advisor. We are very happy to know that you were pleased with the hotel's location, cleanliness and the attentive service from our staff. We wish you all the best and look forward to welcoming you back... More

Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I returned to my room last night to discover that the housekeeping staff opened my luggage bag and replaced a laundry receipt with an amended one. Simply atrocious! After confronting the duty manager, his investigation confirmed that his housekeeping staff did that.

Was this review helpful? Yes 3
Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Dreamtogethere, Thank you very much for bringing the issue to our attention. We have seriously taken note your comments and worked out with the respective staff. Please accept our sincere apologies and rest assured that it won't happen again. Hope to be of your service on your next business trip. With warmest regards. More

Brackley, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having stayed here with work several times over the past 3 years, it's great that the staff know me by name! They're all so friendly and helpful, the rooms are immaculate and spacious and it's located perfectly for work and leisure travel around the city. A good choice at breakfast every day, and the steak and pizzas are good when... More

Was this review helpful? Yes 1
Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Mrs V_Mr L, Thank you for taking the time to write your kind words after your recent stay at the Norfolk hotel, especially for mentioning our services and the central location. We highly appreciate reading your positive comments and will certainly share them with our staff that we could exceed your expectations. We wish you well in your future... More

Singapore, null, Singapore
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 20, 2014

The staff are efficient, friendly and make you feel at home since they genuinely remember what your preferences are. They also serve great steaks! Amenities are basic, but it's a great place as a base for exploring the city and surroundings or as a business hotel.

Was this review helpful? Yes 3
Phong V, General Manager at Norfolk Hotel, responded to this review

Dear Hawkeye_RR, We would like to send you the warmest greetings from Norfolk hotel! Thank you for taking the time to write your review following your stay . It is fantastic to read that you were happy with our services during your stay with us, and the location of our hotel was suitable for you as well. We wish you... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 9, 2014

We have been staying here for over 15 years for business trips to Ho Chi Minh City and wouldn't stay anywhere else. The hotel gives great service, comfortable beds, clean rooms, friendly staff and a most enjoyable breakfast with many tasty local fruits. It's in a convenient part of town being District 1 with easy walks to the famous Ben... More

Was this review helpful? Yes 1
Phong V, General Manager at Norfolk Hotel, responded to this review

Dear MollyD46, We would like to send you the warmest greetings from Norfolk hotel! Great thank you for your comments on our services. We really appreciate to hear that you have been staying at Norfolk hotel for over 15 years. We thank you very much for your continuous support, wish you success in your business and hope to be at... More

Newcastle, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 14, 2014

In 3 weeks staying at Norfolk hotel I stayed in 3 different rooms, 1st change due to noise from local restaurant, 2nd change due to hotel wanting to do maintenance on room. Staff was very helpful as I kept extending my stay waiting for alternate accommodation to be available. Good location for city living, rooms clean and tidy. Breakfast was... More

Was this review helpful? Yes 1
Hanoi, Vietnam
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 30, 2014

I stayed as it was booked through work. But I found that it was a very nice place to stay. Extremely clean and we got fresh fruit in the room every day. The breakfast was very good. An extremely wide choice and the waiters were excellent. The bar was also good and looked after you well, chatting to people... On... More

Was this review helpful? Yes 1
Johannesburg, South Africa
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 16, 2014 via mobile

The hotel is very close to the night market, the shopping malls and numerous restaurants. The room for triple singles was very spacious but had a window looking out onto a wall. The staff are very friendly and ensure you well taken care of - especially at the restaurant and bar. Breakfast had a decent selection. We unfortunately heard rats... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
16 reviews 16 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 15, 2014

The staffs are really friendly and patient. As I paid using a credit card, during the check-in, they kind of charged an extra 50bucks to my card. I was quite concerned so I did question the lady a little just in case they charged me wrongly. So thankfully at the end, I realized they were just earmarking the extra 50bucks,... More

Was this review helpful? Yes 2
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Additional Information about Norfolk Hotel

Address: 117 Le Thanh Ton Street, District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Norfolk Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Asiatravel.com Holdings, Agoda, Booking.com, Otel, HotelsClick, Tingo, BookingOdigeoWL and Venere so you can book your Norfolk Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Norfolk Ho Chi Minh City

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style
#17 Romantic Hotel in Ho Chi Minh City #19 Spa Hotel in Ho Chi Minh City #29 Luxury Hotel in Ho Chi Minh City #37 Business Hotel in Ho Chi Minh City
Hotel Class
Official Description (provided by the hotel)
Norfolk Hotel is a boutique business hotel in the heart of Ho Chi Minh City featuring 104 renovated rooms with top-flight amenities and elegant setting. The 24-hour complementary broadband wireless connection and functional working areas are also accessible for busy executives; this, together with its central location, intimate atmosphere and excellent services, has made the Norfolk Hotel a favorite for business travelers to Ho Chi Minh City. The two meeting room - Mosman & Manly are aimed with state-of-the-art facilities providing professional support for seminars, business meetings and events, including breakfasts or luncheons Norfolk Hotel has one of the best steakhouse in town - Corso Steakhouse & Bar located on the Ground floor, offering luxurious dining in casual surroundings. With an open kitchen concept, exciting menus of Asian and Western dishes, especially the renowned succulent steaks delicately prepared on the grill, Corso Steakhouse & Bar rivals some of the best steakhouses from across the pond and please even the hardened gourmets. For relaxation, Norfolk Spa services with sauna, steam bath & massage sevice help guests release pressure while Health Club offers a quick toning session and appropriate workout for your body. ... more   less 
Number of rooms
104

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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