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Caravelle Saigon

4.5 of 5 19-23 Lam Son Square, District 1, Ho Chi Minh City, Vietnam (Formerly Caravelle Hotel)
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Certificate of Excellence 2014
Caravelle Saigon
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Caravelle Saigon
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1,543 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
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Paris, France
Top Contributor
102 reviews 102 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars NEW

We spent 2 week ends there and had chosen the hotel for its location , right ni the historical center of Saigon; it is 20 mn drive from the aurport and walking distance from historical landmark. Pick up at airport was requested , it was well organized and efficient . we were able to get our rooms earlier than official... More 

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Perth
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Right in the middle of town with great staff and service. Room was clean quite and the bed just lovely. Can only recommend you stay and see for yourself the great standards that this hotel achieves. We stayed here on a Cruiseco organised tour and were surprised at the quality. We also had the great fortune to be their during... More 

Was this review helpful? Yes 3
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear MadieraPerth, We are so happy you decided to stay with us during Lunar New Year and trust you enjoyed the festivities. Thank you for sharing your positive feedback with the online community and we look forward to welcoming you back in the near future. Best regards Bryce Seator Director of Rooms More 

Surfers Paradise, Australia
Top Contributor
85 reviews 85 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location with excellent service. The staff cannot do enough to assist and the food is also really good. The breakfast is excellent and the coffee sensational. When you go out of the hotel, make sure you get a ticket from the concierge with the taxi number on it. I stupidly gave the driver too much money and he took... More 

Was this review helpful? Yes 4
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Barb4217, Thank you for your lovely feedback on your stay this month and recognizing so many positive aspects of your experience including our great location, breakfast and overall service experience. We agree Saigon Saigon Bar is a great place to visit and capture the panoramic views of this amazing city! I’m also happy to hear that our concierge was... More 

Princeton, New Jersey
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The caravelle Is centrally located ,with a beautiful view of the river on one side and the Norte dame on the other side. The rooms are clean,comfortable and big. The beds are very comfortable. The housekeeping are very helpful and attentive to your needs. The buffet break fast was very good - a variety of food, especially the variety of... More 

Was this review helpful? Yes 3
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear sucy10, Thank you for the positive recap of your recent stay with us. We are glad you enjoyed the Caravelle experience and so many aspects of your visit to Ho Chi Minh City. We were concerned to learn of your comments regarding the service staff as this is an area we usually receive positive feedback, however I appreciate you... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I recently stayed here. The location was very central and was easy to get to other places we wanted to see. The staff was very friendly. The food and drinks were great. The Kara Spa was amazing. Our room was very nice and we had a great view of the river and city. We would definitely stay... More 

Was this review helpful? Yes 3
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear EricaG524, Wow! What amazing feedback you have provided us with! Thank you for taking the time to share all of the positive details of your stay last month. I truly enjoyed reading your review. We look forward to welcoming you back to the Caravelle Saigon very soon! Kind regards Bryce Seator Director of Rooms More 

GZ
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The Caravelle Saigon has been around HCMC for a long time, being the first or one for the first 5 star hotels since Vietnam opened up again. I've stayed at this hotel several years back and was excited to be there again. The ground floor & lobby area have been renovated since my last visit and the check in and... More 

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear gzbike, Thank you for your note and recognizing our ideal location and excellent staff service. We are sorry that you found our guest rooms not up to standard. The hotel will commence a refreshment program in the upcoming months which will include a complete upgrade of our guest rooms including a full modernization of our bathrooms. We appreciate you... More 

Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A very elegant Hotel in a great position. The breakfast is fantastic - wonderful selection, especially the fruit. I also attended the Kara Beauty Spa and had excellent service all managed in a five star manner and organised by Vy, the Manager. A special Thank You to her and the well trained beauty staff. What a great way to spend... More 

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Gypsy1952, Thank you for the review and recognizing so many positive aspects of your stay. It was a true pleasure to read your kind comments about our staff as we place the utmost importance on our guests ‘satisfaction, we continuously strive to improve our products and services to provide the best guest experience possible. I will pass your compliments... More 

Welwyn Garden City, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This beautiful hotel is central and perfectly located to explore Ho Chi Min. The service is excellent if on occasion overly attentive. Several staff hover by you as you sip your champagne in the designated bar. Our room on the 15th floor was quiet and for a city hotel spacious. You do feel as if the ambassador or "our man... More 

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Tracey w, What great feedback. Thank you for your endorsement of our great location and excellent service! We appreciate your recommendation to other travelers and look forward to welcoming you back on your next visit. Until then, wishing you continued safe travels in 2015! Kind regards Bryce Seator Director of Rooms More 

Buckingham, United Kingdom
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute we were greeted at the airport and shown to the car provided by the hotel I had a good feeling about our stay. The foyer of the hotel is very impressive and our check in was easy. We had a dual aspect room on the 11th floor and it was beautifully furnished with a good sized bathroom.The... More 

Was this review helpful? Yes 3
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear SHEILA S, Thank you for the wonderful feedback and recognizing so many positive aspects of your stay. We are always pleased to receive such positive feedback from our international guests. Thank you for sharing your recommendations to other travelers. We look forward to seeing you again in the near future. Kind regards Bryce Seator Director of Rooms More 

Sydney
Top Contributor
65 reviews 65 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was impressed with the Caravelle from the moment I stepped inside the hotel. The check in was fast and friendly (it was late at night). the staff were very accommodating. Before I begin my overall review I want to say the reason I have given it 3 stars and not 4 is I accidentally left a new dress hanging... More 

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear allym72, Thank you for the constructive nature of your feedback regarding your recent stay at the Caravelle. I was concerned to learn of the service shortfall experienced, in particular the dress incident. I appreciate you bringing this to my attention and I would be more than happy to speak with you personally regarding this so I can understand better... More 

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Additional Information about Caravelle Saigon

Address: 19-23 Lam Son Square, District 1, Ho Chi Minh City, Vietnam (Formerly Caravelle Hotel)
Phone Number:
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Caravelle Saigon 4.5*
Number of rooms: 335
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Also Known As:
Caravelle Ho Chi Minh City
Caravelle Hotel Saigon
Hotel Style:
#1 Casino Hotel in Ho Chi Minh City
#6 Spa Hotel in Ho Chi Minh City
#7 Romantic Hotel in Ho Chi Minh City
#8 Business Hotel in Ho Chi Minh City
#8 Luxury Hotel in Ho Chi Minh City
#11 Family Hotel in Ho Chi Minh City

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