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Caravelle Saigon

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19-23 Lam Son Square, District 1, Ho Chi Minh City, Vietnam (Formerly Caravelle Hotel)
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Caravelle Saigon
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Caravelle Saigon
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1,620 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester U.K
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here on trip around Vietnam on 13th April 2015 we did everything we could fit into 3 days with trips and sight seeing all booked through the hotel the only disappointing part came from the most surprising place see end of review. The hotel is really amazing and will go down as one of the best I have stayed... More 

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Copenhagen, Denmark
Top Contributor
86 reviews 86 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in a Signiture room overlooking the Opera on the 21 floor - great view in the evening to the Cathedral etc. Service was excellent - we had a problem finding a restaurant appr. 300 meter from the hoteleven though the bell boy had explained it. We returned to the hotel and the bell boy then followed us to our... More 

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Las Vegas
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was a lovely hotel with good services. The buffet breakfast was great. THe room was quiet. The staff was helpful. The location of the hotel was very convenient. I definitely will go back there again to stay.

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Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

I come to saigon in April with some friends and stay in Caravelle Hotel. This is a very good hotel and rooms, facilities and especially the service are all excellent. The roof bar is fascinating attraction. Want to comeback this hotel.

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Fernando M, What an amazing review! We truly appreciate your positive feedback including the room, hotel facilities and especially your highlight on our service. It sounds like you had a fantastic stay with us and we are happy you enjoyed our rooftop Saigon Saigon Bar. We are certainly looking forward to welcoming you back in the future! Kind regards... More 

Nanaimo, B.C. Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We made reservations yesterday to eat the at the buffet restaurant in the Caravelle hotel in Saigon. We were quoted $34 USD per person for a total of $68.. We ate dinner there tonight. The food wasn't very good but we thought for the price we shouldn't complain. And it did include the house wine with the meal. When we... More 

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Caravelle S, Executive Assistant Manager - Food & Beverage at Caravelle Saigon, responded to this review

Dear Mr. Jesson, Thank you for taking the time to send us your comments. We welcome your comments as it is through positive criticism from guests such as yourself that gives us a chance to improve our guest experiences and standards. We sincerely apologize for our staff mistake, we believe there might have been a miscommunication between you and our... More 

Hong Kong, China
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located at District 1 which is very convenience. Facilities are aged but everything fine. Staff are helpful. Breakfast is good. A bit noisy at night if your room is facing the roof lounge at 9th floor of the old block. We stayed at 20th floor and the room has a nice view to the city.

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Chasertv, Thank you for taking the time to share your wonderful feedback and recognizing so many positive aspects of your recent stay at the Caravelle Saigon including our location, helpful staff and buffet breakfast. Regarding the facilities, you will be pleased to know that we will undertake a refurbishment project in 2015 including a complete upgrade of our guest... More 

Perth, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is placed in the best position for sightseeing by walking. In a very central position overlooking the Opera House it is presented beautifully with comfortable and luxurious rooms. Upgrading to the Signature Floor privileges is worth the extra money because the rooms become beautiful suites and the free drinks and extensive hot and cold canapés is an awesome... More 

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Mino666 Thank you for sharing your review following your stay at Caravelle Saigon. We are very glad that you enjoyed our Signature experience and we agree that our Signature Lounge provide great value. With reference to the credit card issue, I would like to explain to you further that as part of our procedure we perform a pre-authorization check... More 

1 review
5 of 5 stars Reviewed 1 week ago

Brilliant hotel, great location, staff very helpful. The rooms were spacious and great pool. Tapas very tasty only fault we found was the wine was expensive. Would definitely stay here again. The Vespar night tour is a must it was the highlight of our tour in Saigon. Book it through the hotel. It's such good fun.

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Coletteg3, Thank you for your kind feedback on your recent stay at the Caravelle Saigon. We agree that the Vespa tour is a great way to explore Ho Chi Minh City and is a must for visitors! Regarding the wine prices, I would like to highlight that government sales tax on wine in Vietnam is extremely high compared to... More 

Ho Chi Minh City, Vietnam
1 review
4 of 5 stars Reviewed 1 week ago

For service and location, it is an excellent one. The dinner manu is great. Recommend this for the travelers who are eager to discover Saigon at night with a several bars, restaurant and city theater nearby and the most excited street, Dong khoi.

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Janathan1234, Thank you for your positive endorsement of our restaurants, service and location. We truly appreciate your recommendation to other travelers and we look forward to welcoming you back in the near future. Kind regards Bryce Seator Director of Rooms More 

Hong Kong Region, China
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

great location, right in the center of District 1. walking distance to a lot of the things you will do in Saigon. check in/check out very fast. they had made a mistake in our room set up, and it took them just 10minutes to swap us to another room on a late Friday evening. the rooms are slightly on the... More 

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear streetfoodlover2014, Thank you for your feedback and recognizing so many positive aspects of your stay. Please accept my apologies for the inconvenience caused during your check-in to the hotel which I appreciate you bringing this to my attention. We are delighted to share with you that we will be undertaking a refurbishment project in 2015 including a complete upgrade... More 

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