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Caravelle Saigon

Certificate of Excellence
5.0 of 5
Hotel website
19-23 Lam Son Square, District 1, Ho Chi Minh City, Vietnam (Formerly Caravelle Hotel)
Special Offer
Free Breakfast Special
Caravelle Saigon
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Ranked #9 of 391 Hotels in Ho Chi Minh City
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Katharine E Sydney, Australia
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1,706 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (361)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
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  • Indonesian first
  • Italian first
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Sydney, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

I wasn't expecting much from the Caravelle from the photos I had seen online, but I was very pleasantly surprised. We had just travelled through Hanoi, Halong Bay, Hue and Hoi An, and stayed in some beautiful and historic hotels, so I was anticipating a fairly generic big hotel feel from the Caravelle. I was very mistaken! Excellent services and... More 

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Perth, Australia
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We had 3 nights at the Caravelle in a deluxe signature room on the 10th floor and loved every minute. The staff were very friendly and nothing was too much trouble. The signature lounge serves soft drinks and coffee free all day and between 5 and 8pm there are free cocktails, beer and some very nice wine along with hot... More 

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Intanboy Thank you for sharing your great feedback following your recent stay at Caravelle Saigon! Yes, I agree our Signature Rooms are worth the upgrade. We are very glad to hear that you enjoyed your stay on the Signature Floor and indulged in the various services we offer. I also agree our authentic Saigon Saigon Bar is the perfect... More 

Franschhoek
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Arriving at the Caravelle after a long haul flight, we received a warm welcome and were efficiently and importantly ( after 24 hours of travel) checked in promptly at the Signature Lounge on the 9th floor. After a glass of bubbly, cold towels we were shown to room 612 on the 6th floor and were impressed with the spacious and... More 

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Sue and Sjaak A, Thank you for your kind comments and recognizing so many positive aspects of your stay! We are happy to hear that you enjoyed our Signature Floor experience, it is absolutely worth booking the Signature Room with all the benefits it offers. We put a lot of effort into making the Signature Lounge a place where... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

spacious rooms, the bed was comfy, you can even choose the type of pillows! centrally located, you can walk to the malls nearby, and lots of massages places around. Will definitely return to this hotel if i'm ever back in HCMC again.

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Eveckai, Thank you for the note on your stay with us and for recognizing our central location and spacious rooms. We are glad you enjoyed our pillow menu and we look forward to seeing you again soon. Kind regards Bryce Seator Director of Rooms More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our 4th visit to the Caravelle with my two older children and always lives up to expectations. It's the little things that matter when you stay in these type of priced hotels such as they don't have automatic doors at the front but rather a man and a lady extremely well dressed who open the doors with a... More 

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Smartchill, What great feedback. We are so pleased you have chosen to return to the Caravelle Saigon so frequently. Your comments are greatly appreciated and endorsement of our products, location and customer service is such a positive reinforcement of our team’s goals. Your constructive comment regarding our bathrooms are also noted and we will rectify this area in our... More 

New York City, New York
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Summary: the ratio price-service is great, but if you are looking for a design hotel, this is not for you. Staff is kind, smiling, willing to help and to do better for your comfort. Rooms are basics, furniture are still from the 90', the 32 inches LCD TV has major international channels. It's comfortable and the view is great on... More 

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Mindscapade Thank you for the note on your recent stay at the Caravelle Saigon. It’s always a pleasure to hear that our products and team members made your experience so memorable! Yes, many guests enjoy Café de L’Opera and new Champagne corner. I also agree our authentic Saigon Saigon Bar is the perfect location for a cocktails whilst taking... More 

Hanoi, Vietnam
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

very central and good location, next to all the main shops and attraction in SAIGON!!!!! the hotel is very beautiful and Staff is always friendly and helpful. Wifi is free and unlimited!! my stay was excellent with comfortable and elegant surroundings,

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Alice M, Thank you for the wonderful feedback and recognizing so many positive aspects of your stay. We agree that our friendly and helpful staff makes the Caravelle Saigon your home away from home. We hope we can host you again soon. Kind regards Bryce Seator Director of Rooms More 

Edinburgh, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a lovely room overlooking the pool, would be better to request a front facing room. The room had everything you could need and they put an extra bed in for the child travelling with us, although this was an extra cost. Very secure with no one being able to get to the accommodation floors without a key for... More 

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Becksie2, What great feedback. Thank you. Your comments are greatly appreciated. Your endorsement of our facilities, location and customer service is such a positive reinforcement of our team’s goals. Thank you for the constructive comment regarding our Saigon Saigon Bar band which has been noted. We are in the process of rectifying this noise concern for the comfort of... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I was there for 3 nights. Arrived at mid afternoon. Checking in was a breeze.The room I had was very clean, had comfortable bed and pillows; everything was in place, The room was sort of a corner room which allows you to have 2 views, i.e., the front and the side. The front gave me a spectacular view of the... More 

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Leo C, Thank you for choosing the Caravelle Saigon for your recent visit. We are so happy to hear that you enjoyed your stay, we appreciate you recognizing our history which makes for a unique experience here in Ho Chi Minh City. I agree that our location is fantastic and only steps away from great shopping, restaurant and tourist... More 

Ho Chi Minh City, Vietnam
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow, great hotel!! Staff is always friendly and helpful. Wifi is free and unlimited!! Our stay was excellent with comfortable and elegant surroundings, thank you so much, Caravelle. The doorman was really great on helping us find our way around lovely downtown area.

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear ksairman42, What a fabulous endorsement! Thank you. We are so glad that you found our staff friendly and helpful. It’s a also a pleasure to hear that our doorman provided the service that the Caravelle Sagion is so well-known for and we sincerely appreciate your kind feedback. Wishing you continued safe travels and look forward to seeing you again... More 

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