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Caravelle Saigon

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19-23 Lam Son Square, District 1, Ho Chi Minh City, Vietnam (Formerly Caravelle Hotel)
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Caravelle Saigon
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1,681 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • Indonesian first
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  • All months
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    (524)
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Kuala Lumpur, Malaysia
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in a Heritage suite in the old wing. We were picked up promptly by the hotel limo and on arrival quickly taken to the club lounge for check-in. Everything was very well organised. The club lounge was excellent with a fantastic breakfast and evening canapés. The service was very attentive and friendly. The room was a good size,... More 

Was this review helpful? Yes 1
USA
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My father stayed at the Caravelle for a few days, under different circumstances 44 years ago, so naturally I wanted to try it while I was in Saigon on vacation. You will not be disappointed. The service is excellent, the facility is clean and very well updated given the age of the old, original building, and you still can enjoy... More 

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Denver, Colorado
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying at the Caravelle for several years, the service is excellent and the amenities are great ! Their Club lounge service is highly recommended great appetizers and beverages as well as fantastic breakfast.

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Pochos, Thank you for the wonderful feedback. We are so pleased to hear that you enjoyed your Caravelle experience. Yes, it is absolutely worth booking the Signature Room with all the benefits it offers. Wising you continued safe travels and look forward to seeing you again soon. Kind regards Bryce Seator Director of Rooms More 

Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this property is first class. The staff, the amenities, the rooms, the food and especially the location. We had 4 nights in this property which included our 2 adult sons and there was something for everyone. I would recommend this property to anyone looking for an ideal location and an outstanding property. Right across the road from the... More 

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Jenny H Thank you for your fantastic comments and feedback! Your endorsement of our products, location and customer service is such a positive reinforcement of our team’s goals. We agree that we are located just a few minutes away from numerous Ho Chi Minh City landmarks and shopping centers. We are looking forward to welcoming you back in the... More 

Minneapolis, Minnesota
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Finding a wonderful afternoon tea in Ho Chi Minh City was a lovely surprise and a nice respite from a day of sightseeing. Located near the Opera House - the view was lovely, the food excellent and the service lovely. With the current exchange rate between the VDN and USD, it was also an incredible value. Highly recommend this afternoon... More 

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Member380, Thank you for your note and recognizing our ideal location, excellent cuisine and lovely service. We appreciate your recommendation of our High Tea at Café de L’Opera to other travelers. Wishing you continued safe travels and look forward to seeing you back with us again in the near future. Kind regards Bryce Seator Director of Rooms More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed for two two nights with two young kids. The hotel did not charge extra for the kids as long as the bedding set up is the same. They charge half price for a child buffett breakfast (300,000d) which was $5 dollars more the Parkroyal Hotel. Kids don't eat much so why not offer it as complimentary? The hotel... More 

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Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Aldren N, Firstly, I would like to thank you for taking the time to write such a detailed note on your recent stay with us at the Caravelle Saigon. I am delighted to hear all your positive comments regarding our professional staff, service and central location. Our team works very hard and appreciates feedback of this nature. In regards... More 

Smoko
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Sitting at the pool side enjoying a beer and nibbles...after a morning shopping.. Service is great, breakfast amazing.. Beds are so comfy.. Well worth the money spent.. Well done caravelle hotel... It's great to see hotels doing what they should do best.

Was this review helpful? Yes
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Steve P, Thank you for your amazing feedback and we are pleased you enjoyed your time at the Caravelle Saigon. We greatly appreciate this kind of response as all the staff work very hard to ensure each guest’s stay is pleasurable and memorable. We look forward to welcoming you back in the near future! Kind regards Bryce Seator Director... More 

Perth, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed one night at this hotel as we'd been to Saigon before. We were picking up a Saigon to Siem Reap Mekong River Cruise which departed from the Caravelle.The airport pick up was smooth and well operated. The hotel itself is historic and very well kept. We were on a club floor with king size bed. The bed... More 

Was this review helpful? Yes 1
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Blake_and_Krystle, What a fabulous endorsement! We are delighted that you had a great experience and that you enjoyed your stay here at the Caravelle Saigon. We aim to provide the best guest service to our guests, we are very happy to hear that we were successful in our efforts. I agree that our beds are very comfortable and we... More 

vietnam
Level Contributor
65 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the heritage Saigon suite room which was very large and comfortable. This room located at old wing and services was the best of Caravelle. We used the signature lounge at 9 floors which was the best of the best services we received from all staff. They free offered for all guests at old wing fruits, coffees and... More 

Was this review helpful? Yes 1
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear thaiminhson, Thank you for the great feedback on your recent stay at the Caravelle Saigon. We are so pleased to hear that you enjoyed your Saigon Suite and that our Signature Lounge service provided you such a memorable experience for you and your family. Thank you for sharing your thoughts and personal pictures to the TripAdvisor community and we... More 

Greenock, United Kingdom
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a one night stopover between Da Nang and KL and it was very enjoyable. In the space of 12 hours a good evening and morning swim in a really nice pool and a nightcap in the excellent Saigon Saigon Bar. On arrival the receptionist immediately welcomed me back from my previous stay here in 2008! I was given a... More 

Was this review helpful? Yes 1
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear drewwat88, What a great feedback! We pride ourselves with such a satisfaction and are sincerely thankful for your recognition. I am happy to hear that our Receptionist provided such a warm welcome to you on arrival, the service the Caravelle Saigon is known for. Rest assured that we will congratulate our team members for your great comments and they... More 

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