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Empress Hotel IMS Ho Chi Minh

136 Bui Thi Xuan Street, District 1, Ho Chi Minh City, Vietnam
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Empress Hotel IMS Ho Chi Minh
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Empress Hotel IMS Ho Chi Minh
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173 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Top Contributor
122 reviews 122 reviews
28 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed today NEW

A lovely hotel in a great, central location. The staff were most helpful & the room was good. Although we had breakfast as part of our stay, the street filled up with vendors early in the morning & I got breakfast out there. I highly recommend getting up early to do this as they are usually all gone by 8am.

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New York City, New York
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 26, 2014

It always annoys me when hotels give you no warning about major renovations that are under way At present the hotel looks nothing like the website photos. The "lobby" is a small table wedged near the stairs. There is no lift on the ground floor which means carrying bags up several flights of stairs to get the one lift that... More 

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Makati, Philippines
4 reviews 4 reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 8, 2014

Maria Luisa and myself checked in at Empress Hotel last Sept. 20-22, from Bangkok,Thailand. Vietnam was our last destination before coming back to Manila, Philippines. The room was spacious, very clean, with a complimentary bottle of water....the complimentary breakfast was good, too. we opted the Saigon breakfast and Ms. Helen Nguyen was very warm with us..she was very energetic serving... More 

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Ainslie ACT
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 3, 2014

I used this hotel a few years ago and then it was just showing its age being decorated in a dark wood paneling style. The rooms were adequate and clean, had all the basic requirements for a great place to sleep and rest between shopping and touring. The rate AUD$35 included a basic breakfast of pastries, scrambled eggs, bacon, noodles,... More 

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11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 17, 2014

The Hotel is nice and most of the staff is very friendly. But not everything in the hotel describtion was promised. We had only bad wifi nor no wifi. The Air Condition was so noisy and at 7 in the morning building operations started. We talked to the manager and he said the workers will start at 9 next morning....but... More 

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Sydney, Australia
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 26, 2014

I have to clarify but this is a very personal review. My situation is a bit complicated. I hold two passports, one of which is Vietnamese but I don't live there, therefore I do not have a local IC. Booked the room for my boyfriend via Agoda under my name with the indication that he would be staying. Occupancy was... More 

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Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 2, 2014

This hotel is good for solo traveller who spends most of the time out of hotel. Nice room but not spacious enough. There is no view. Staff is very friendly and helpful. If they offer you a breakfast as a part of your room charge, dont depend on this breakfast a lot. They only have 2 juice, white bread and... More 

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Perth, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 18, 2014 via mobile

We stayed one night here,expecting a bit of luxury to what we have been staying in around Vietnam.Unfortunately our stay was very disappointing and feel slightly cheated. I purposely booked this hotel as it advertises that it has a fitness centre.When we came to check in, it turns out there is not one,very very annoying. Our room was small and... More 

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Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 16, 2013

I stayed 3 nights 4 days in Empress hotel. Hotel location is good. Walking distance to the main market and super market. Rooms are very clean. Local breakfast was good. The staff was very helpful and friendly . Would recommend if your looking for budget hotel ...

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5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed September 27, 2013

Very clean freshly renovated rooms.Hotel still undergoing some renovations with minimal disruptions to guests.Location perfectly suited with supermarket nearby,great coffee shop right next to it and not that far from central district 1 and all the major attractions.Staff are very friendly and helpful always smiling.Would choose this hotel again and highly recommend it.

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