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Lotte Legend Hotel Saigon

Travelers' Choice award winner
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2A - 4A Ton Duc Thang St, District 1, Ho Chi Minh City, Vietnam
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Lotte Legend Hotel Saigon
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995 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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Ho Chi Minh
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Always gravitate back to this hotel when in HCMC on business...good location for bars and food with a relaxing pool setting. On the downside they have many events outside which means they remove the guests from the pool area. So in this respect I would not choose as a tourist where you want to relax by the pool all day...but... More 

Was this review helpful? Yes
Lotte-Legend-Hotel, Marketing Manager at Lotte Legend Hotel Saigon, responded to this review

Dear Valued Guest, Thank you very much for choosing Lotte Legend Hotel Saigon during your stay in Hochiminh city on August last year. We appreciate your comments regarding the outside events at our poolside and apologize to made you feel inconvenience. Our goal is to have each guest depart our hotel having had a great experience. We definitely is focusing... More 

London, United Kingdom
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here and were impressed with the service. There is a great gym and outdoor pool. The breakfast buffet was full of western and Asian foods. The rooms were large and functional , our room had a great view of the river. The staff were friendly and accommodating. There is also a Starbucks nearby

Was this review helpful? Yes 1
Lotte-Legend-Hotel, Marketing Manager at Lotte Legend Hotel Saigon, responded to this review

Dear Valued Guest, We can't be more proud and happy to read your wonderful comment our hotel as “Great hotel. Spacious room and great buffet”. As well as recognized our hotel was a great hotel in terms of good service, nice breakfast buffet full of Western and Asian foods, large and functional room, great gym and outdoor swimming pool. It... More 

London, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

My parents stayed here as part of their 42nd wedding anniversary trip to Asia. The hotel is spotless and well-organised with modern rooms. They were responsive from the booking to check-in and during the stay, taking care of special details to make my parents feel welcome. It has an excellent location and all the amenities one needs to explore this... More 

Was this review helpful? Yes 1
Lotte-Legend-Hotel, Marketing Manager at Lotte Legend Hotel Saigon, responded to this review

Dear Valued Guest, Thank you so much for your review of Lotte Legend Hotel Saigon as “Top Class Hospitality in modern setting”. We are delighted to see you appreciated the distinctive features of our hotel in terms of well-organized rooms and excellent location. As well as recognized our warm hospitality to make your parents feel welcome. Again, thank you for... More 

Paris, France
2 reviews
5 of 5 stars Reviewed 1 week ago

I loved this hotel, stayed in June and don't have a single complaint. Rooms were well designed, definitely big enough. Bed was super comfortable, we had a room with great views of the river. Room was very quiet. Room was always very clean, very functional and cute. The Ground Control staff was excellent. Especially Miss Be, I appreciated her assistance... More 

Was this review helpful? Yes 1
Lotte-Legend-Hotel, Marketing Manager at Lotte Legend Hotel Saigon, responded to this review

Dear Valued Guest, It is highly appreciated to have your valuable experience at Lotte Legend Hotel Saigon during your stay in Hochiminh City. We are very happy to hear that you loved our hotel. As well as recognized our hotel as “Brilliant Hotel” in terms of well-designed and clean room, comfortable bed, perfect location, great customer service. Your feedback is... More 

Washington DC, District of Columbia
Level Contributor
99 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The price is a bit high for the area but it is a nice hotel. I found the customer service to be pretty good, but not perfect. They made a mistake with my guest that was a bit embarrassing, but we got the issue resolved. The room was the quality you would find in a Hilton hotel, but with a... More 

Was this review helpful? Yes 2
Lotte-Legend-Hotel, Marketing Manager at Lotte Legend Hotel Saigon, responded to this review

Dear Valued Guest, Thank you very much for choosing Lotte Legend Hotel Saigon during your stay in Hochiminh city. We are very pleased to hear your comments that our restaurant is one the best you have experienced and hotel location is great. Your feedback is important and really valuable compliment to us and make us more efforts to meet guests’... More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lotte Legend hotel Saigon is always my first choice whenever I'm in HCMC. I strongly recommend this hotel. I love everything about it. The rooms are comfortable, continental breakfast.The location was walking distance to everything I needed. Special thanks to Miss Be at Front Desk who went above and beyond to make my stay extra special. She is so kind,... More 

Was this review helpful? Yes 2
Lotte-Legend-Hotel, Marketing Manager at Lotte Legend Hotel Saigon, responded to this review

Dear Valued Guest, We can't be more proud and happy to read your wonderful comment! Thank you very much for choosing Lotte Legend Hotel Saigon during your stay in Hochiminh city. We are delighted to hear such positive feedback our hotel as “Great Experience, Pleasant Staff”. We are more pleased to learn that Lotte Legend Hotel Saigon is always your... More 

Wellington, New Zealand
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a few nights on a recent trip to veitnam was the most expensive on our trip on which we stayed at 4 star places. Lotte was nice but price is very dear for what you get is just an old fashioned room. Had all amenities we needed and staff spoke relatively good English. Breakfast was good and... More 

Was this review helpful? Yes
Lotte-Legend-Hotel, Marketing Manager at Lotte Legend Hotel Saigon, responded to this review

Dear Valued Guest, Thank you very much for choosing Lotte Legend Hotel Saigon during your stay in Hochiminh city. We are sad that our room and price did not fully meet your expectations. Please allow us to apologize if any inconvenience caused during your recent visit to our hotel. Once again, thank you for sharing your comments with us and... More 

Melbourne, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel staff is very helpful and friendly. Rooms are large, modern and clean. The location is ideal as you can walk to most major tourist attractions from the hotel. The breakfast buffet was huge and you could have made-to-order Pho or eggs. Good value!

Was this review helpful? Yes
Lotte-Legend-Hotel, Marketing Manager at Lotte Legend Hotel Saigon, responded to this review

Dear Valued Guest, It is highly appreciated to have your valuable experience at Lotte Legend Hotel Saigon during your stay in Hochiminh City. We are very happy to hear that our hotel is good value to you. As well as recognized our hotel as “Great hotel and Great location” in terms of helpful staff, modern and clean room, huge buffet... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights in the Executive Room, which allowed access to the Executive Lounge. Booked the river view room, but in honesty the Saigon River looked dirty, polluted and unimpressive. Not too sure it was worth the upgrade. You get the exact same view from the lounge itself if you want to know what you are missing out on.... More 

Was this review helpful? Yes
Lotte-Legend-Hotel, Marketing Manager at Lotte Legend Hotel Saigon, responded to this review

Dear Valued Guest, We can't be more proud and happy to read your wonderful comment! Thank you very much for choosing Lotte Legend Hotel Saigon during your three-night-stay in Hochiminh city. We really appreciate that you have particularly highlighted our hotel is conveniently located. As well as recognized our hotel as “Top Notch Service” for the sumptuous buffet breakfast at... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 weeks ago

i have a wonderful stay with my family in the hotel. however it was very disappointing that there was a discrepancy in the breakfast inclusive package. i booked the room through booking.com. i was quite sure when i booked the room through the net, it stated breakfast included. when i checked in, the concierge informed me of the additional costs... More 

Was this review helpful? Yes
Lotte-Legend-Hotel, Front Office Manager at Lotte Legend Hotel Saigon, responded to this review

Dear Mr Joseph, Thank you for choosing Lotte Legend Saigon Hotel for your family trip this time and it wasn’t a good day for us to hear that you didn’t have a good stay. Right after having your review, we have worked with our business partner – booking.com to sort out the error. It might occur when customer proceeded the... More 

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