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Sheraton Saigon Hotel & Towers

Certificate of Excellence
88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Sheraton Saigon Hotel & Towers
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Sheraton Saigon Hotel & Towers
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1,303 reviews from our community

Traveler rating
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    130
    37
    15
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
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    (373)
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There are newer reviews for Sheraton Saigon Hotel & Towers
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Sagamihara, Japan
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 12, 2012

Stayed in this hotel multiple times, most recently in December 2011. The location of the hotel is excellent, as is the hotel itself. Upgraded to a suite with a separate living room and walk-in closet. Bathroom is nice and huge, although the gold trim shows a little wear. Breakfast is amazing. Ben Thanh market is just a 10 minute walk... More 

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Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 9, 2012

Traveled to Saigon with family & friends in January 2012 - we decided to stay here because I am an SPG member. In summary, the excellent location, extensive breakfast buffet on the 2nd floor, and overall service makes this a great pick for those who don't mind spending more for the convenience and service. I would stay here again. Side... More 

Was this review helpful? Yes 3
Colombo, Sri Lanka
Top Contributor
134 reviews 134 reviews
73 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed July 6, 2012

We stayed here for 2 nights excellent location everything within walking distancce, due to the high density of hotels and tourists the locals are starting to get used to visitors from different countries and know just what to yell at you to try and get your attention! We stayed in room 1003 in the less nice and modern wing, there... More 

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San Jose, California
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 6, 2012

Stayed here last year. This hotel is one of the best locations of Ho Chi Minh City. Very close to bars, cafe's, restaurants etc etc. The rooms need an upgrade. Carpets of my room when I stayed was worn out. Lobby is great, all shopping is close by. They have really good breakfast with many choices between local and continental.... More 

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Adelaide
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 3, 2012

My family of six spent a few nights at this great hotel. From the time we entered we were made to feel welcome. The upgrade to the Towers is well worth it. The food that is served in the Executive Club is amazing. It was a lovely haven at the end of a day. I especially liked the extras that... More 

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Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 30, 2012

We had a two night stop over coming home from Paris. Hotel BMW pick up and return to airport was seamless and very professional. We stayed in the Towers and the experience of the 5th floor lounge was perfect. We really felt welcomed and assisted at all turns. The food and comfort of the Towers was worth the extra cost.... More 

Was this review helpful? Yes 1
Atlanta, GA USA
Top Contributor
167 reviews 167 reviews
45 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 25, 2012

For me the upgraded room in the concierge tower was worth the extra cost. Breakfast was excellent but, as compared to the private dining area was more enjoyable in the main dining room and I agree with previous reviewers on this point.

Was this review helpful? Yes 1
Management response:

Dear MikeFrequTravel, Thank you for taking your time to post valuable comments with us. We are so thrilled to hear that you had such enjoyable stay experience at Sheraton Saigon Hotel & Towers. We appreciate your comment about the hotel. The upgrade room even in Main tower or Grand tower which is worth with its exclusive benefits ensuring the ultimate... More 

Top Contributor
53 reviews 53 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 24, 2012

We stayed here for three nights at the start of our two week Vietnam holiday. The hotel is in a great location for exploring the city and as a base for day trips. The hotel has fairly old fashioned decor in the rooms, however they were spotlessly clean and in very good repair. Something which was a surprise to us... More 

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Management response:

Dear CDinBKK, Thank you for staying with us and sharing your valuable comment. We hope you enjoyed your travel in Vietnam as well as had great stay experience at Sheraton Saigon. We are delighted to know that you found our room is clean and hotel in great location and impressed our breakfast. We appreciate your feedback regards to people smoking... More 

1 review
4 of 5 stars Reviewed June 23, 2012

It was a surprise birthday getaway for my wife. I had arranged for a surprise birthday cake for her to be set up in our room however when we check in the front desk spilled the surprise saying that I ordered for a "Surprise Birthday Cake!" (I am not sure if she knows the meaning of suprise!) Nevertheless, my wife... More 

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Management response:

Dear RheaRB, Thank you for sharing your recent experience at Sheraton Saigon and for chossing to stay with us on such a special occasion. We were dissapointed to hear and sincreely apologise that our front desk recetionist spoilt your birthday surprise! We do hope that the special ammenity made up for our error on this occasion. Rest assured we will... More 

New York City, New York
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 21, 2012

This hotel is located in the center of everything, lots of malls and have tours for you to book just in the lobby. From the research I have done this hotel is a bit pricey although I decided to stay there because I am a starwood member. They offered me the upgrade the room was huge but looks slightly out... More 

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Management response:

Dear Jcxny, Thank you for taking time to post your comment with us. Your comments are extremely valuable to us. We have noted your feedback regards to the condition of the room and please rest assured that our management is looking into next renovation. As a five star hotel, we are always committed to providing the highest quality of service... More 

Hotel Review Summarization

What travelers say

  • Grand Tower(6)
  • Very good(6)
  • Club lounge(3)
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Amenities