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Sheraton Saigon Hotel & Towers

5.0 of 5 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Certificate of Excellence 2014
Sheraton Saigon Hotel & Towers
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Sheraton Saigon Hotel & Towers
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1,128 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
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  • Italian first
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There are newer reviews for Sheraton Saigon Hotel & Towers
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Sheffield, United Kingdom
Top Contributor
77 reviews 77 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 4, 2011

As a business traveller, have previously stayed at the Sheraton - but over the years have moved around trying different hotels. Tried the Sheraton again and now I know why I like it. Great service - albeit at a price. I was lucky enough to receive an upgrade to a studio in Grand Tower - what a fantastic room. Great... More

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Sydney, Australia
Top Contributor
65 reviews 65 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 3, 2011 via mobile

Stayed here with my university tour group as hospitality students! The hotel was amazing, clean, classy and so attentive! It is the perfect hotel to stay at! Let down- no in room wifi!

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3 reviews 3 reviews
5 of 5 stars Reviewed November 29, 2011

Excellent hotel. All around what you would expect from a Sheraton. Not cheap, but worth the price. Great food in all the restaurants. An easy way to start a Vietnam trip.

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Senior Contributor
27 reviews 27 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 25, 2011

on a business trip to hcmc, my second visit. generally all are fine, friendly staffs, simple english spoken, good smiles. i actually forgot to lock my in room safe deposit, my laptop, camera and passport was inside. when i returned, i thought i forgotten my password. called guest service and they got a lady up to unlock it for me.... More

Was this review helpful? Yes 1
Milpitas, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 22, 2011 via mobile

I was here two years ago. The services was much better or because I was paid $400.00 US per night. I gave it one of the best review. BUt this time, we came back as SPG platium member. Vey disappointed from room to services. We were put in old tower to our suprise. We were expected to be in grand... More

Was this review helpful? Yes 1
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Vicky95035 Thank you for taking the time to post your review regarding your recent stay at Sheraton Saigon Hotel & Towers. We were disappointed to hear about your feedback regarding your stay. I have addressed this with the Department . Managers concerned and we are investigating into your comments. Your experience is by no means the level of standard... More

Melbourne, Australia
Top Contributor
53 reviews 53 reviews
52 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 17, 2011

I have stayed here a few years back on a biz trip. This time my partner and I needed to fly out from Ho Chi Minh City to Manila from here so we decided to spend 2 nights in Sheraton. The hotel itself is a bit old but it is Sheraton after all plus very few real 5-star hotels here... More

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4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 16, 2011

I was surprised that this hotel got 4 stars .Grand tower rooms smells like a bad homeless shelter.We asked to change a room and was told that hotel is booked out and is no other rooms for the same price.The only one was for $75 more which smelled not as bad as the first one.It was no a big difference.... More

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Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 15, 2011

I had fairly high expectations before arriving given the high prices of the room, internet and breakfast (which I decided not to pay for). Checking in was smooth, but when I got to the room, it had not been cleaned. Admittedly I was a bit disappointed initially, but the hotel's response was stellar. I was instantly upgraded to a suite... More

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Toronto, Canada
Top Contributor
53 reviews 53 reviews
51 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 14, 2011

Strictly speaking the Sheraton is one hotel, but in reality, it's two hotels. The Grand Tower is a contemporary Asian hotel with rain shower heads, modern fixtures, furnishings, carpeting and airy designs. The Old Tower is an ageing, fusty, deteriorating lodging which likely hasn't been renovated in a decade or more. This makes your hotel stay either highly satisfying (you... More

Was this review helpful? Yes 4
Basel, Switzerland
Top Contributor
88 reviews 88 reviews
58 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 12, 2011 via mobile

The hotel is centrally located close to the opera and shopping. The rooms are clean and spacious, the furniture is a bit dated. Enourmos breakfastbuffet with an extensive choice of asian and international dishes. Service is average and some waiters do only understand little english. Concierge very helpfull and efficient. Visit at night the bar in the 23rd floor and... More

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Hotel Summarization (Beta)

What travelers say

  • Grand Tower(19)
  • Very good(18)
  • Club lounge(11)
  • Breakfast buffet(7)
  • Great location(6)

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton

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