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All 360 Ho Chi Minh City hotels

Sheraton Saigon Hotel & Towers

5.0 of 5 Hotel   |   88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Ranked #28 of 360 hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
HANISHLIVE New Delhi, Delhi, India
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1,053 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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English first
New Delhi, Delhi, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had hoped for less when I went to stay at this hotel in early August. However, I am glad to say that I had a fabulous experience at the hotel. The service, ambience, food, proximity to landmarks and in short the entire experience at this hotel was just excellent. Free wifi at the lobby offers good connectivity. Shopping at... More

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear HANISHLIVE, Thank you for staying with us and sharing your wonderful comments. We are happy to know that you enjoyed your stay with us in terms of our delivered service as well as the hotel location. There is nothing we love to hear more than our guests loving our service and had a great experience with us. We are... More

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent stay at the Sheraton Saigon hotel, the towers (club) part. Staff are wonderful, and go out of their way to accomodate guests. Have been there both on business and as a tourist and have always been met with smiles and outstanding service. The team makes an effort to remember your favourites; from room to f&b :) Location makes for... More

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear tripadvise2010, Thank you for sharing your experience with Sheraton Saigon Hotel & Towers during your travel to Ho Chi Minh City. It is with great pleasure to know that you had a good stay with us. It makes us really proud to know that you were satisfied with the service delivery of our associates. Guest satisfaction is our number... More

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Right in the front of the city , it's front door opening just to the street in front..excellent meeting rooms, restaurant...etc. massage parlours and street shops for a quick shopping I nearby....food is good...free wifI facility only in lobby

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear drjitheshk, Thank you for staying with us and sharing your wonderful comments. We are delighted to know that overall you enjoyed your stay with us in terms of our delivered service as well as the hotel location. There is nothing we love to hear more than our guests loving our service and had a great experience with us. It... More

Wantirna, Victoria
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room was comfortable and staff helpful and the hotel is close to shops. The buffet dinner was wonderful. However, it was very annoying that wifi was not free. It was in the lobby and worked fine but it means that the lobby is always crowded with people. We have stayed in several hotels in Vietnam and all had free... More

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Elzed, Thank you for taking your time to share your valuable comment with us. We are glad to know that you liked the hotel location as well as service we offered. We appreciate your feedback and we have shared this with all of our Associates to let them know that their efforts have been recognized by our guest. Your... More

Sydney, Australia
Top Contributor
145 reviews 145 reviews
104 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Sheraton Saigon Hotel for 3 nights. Hotel is located right in the heart of the city, very easy to access to everywhere in the centre of the city. Heaps of shops and restaurants around the hotel. I booked airport transfer from the hotel, it was very easily done. Nice car took me to airport in less than... More

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear melbcollege, Thank you for staying with us and sharing your outstanding feedback about our hotel. We are so thrilled to hear how much you enjoyed your stay experience at Sheraton Saigon Hotel & Towers. We have noted your comment about the condition of our rooms and please rest assured that this is definitely raised to our hotel management who... More

USA
Top Contributor
192 reviews 192 reviews
63 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in an SPG club level room. Very spacious, very clean with numerous outlets and room to make yourself comfortable. Very close to nearby shopping, opera, etc. Excellent front desk service and the breakfast and lunch buffets are amazing. There is excellent high speed Internet access at a reasonable charge. The only small limitation is the air conditioning is decent,... More

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear MrPKI, Thank you for taking the time to share your experience with us. We are glad to know that you enjoyed the stay at Sheraton Saigon Hotel & Towers. We have noted with feedback with regard to the air conditioning. This has been shared with our engineering team and we will address it through our ongoing maintenance programs. Again,... More

Mountain View, California
Contributor
16 reviews 16 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location in Saigon. close to great shopping, restaurants, massage parlors. Upon arrival from Hanoi, we were upgraded to a superior suite. Wow!!! Clean, comfortable, nice firm bed, fruit basket upon arrival. about 800 to 900 square feet. Breakfast buffet is on the first floor (one floor above lobby). Nice selection of Asian food, like the Sheraton hanoi, great beef... More

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Port Macquarie, Australia
Top Contributor
78 reviews 78 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is well located, there is a wonderful Gourmet Market within 100m of the hotel Annam Gourmet Market, and if you are a Starbucks fan, there is a great cafe 100m on the next corner. The breakfast here was very good, as was their buffet dinner, best sushi I've had since I left Japan. BUT, Wi-Fi is available in... More

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Traveller_Chelly10, Thank you for taking your time to share your valuable comment. We are delighted that you enjoyed hotel location, buffet breakfast as well as buffet dinner at Saigon Café. We have also noted your comments regarding the charge of in-room Wi-Fi internet access. Whilst we generally charge for in room internet with the cost of USD15, we provide... More

Omis, Croatia
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is great but top of the Hotel is a bit dirty and swimming pool is too small,main problem for buissnes people is that Wi-Fi connection is very bad in rooms and you have to go to lobby for internet,service speak good english on reception butt in bar on top of hotel they speak very poor english!fish in restaraunt r... More

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear 403ford, Thank you for choosing us and taking time to share your valuable comment We are delighted that you enjoyed the hotel location. It concerns us greatly that you have left our shores with a negative impression of the service we offered. Whilst we strive to deliver operational excellence, we are disappointed that on this occasion we failed to... More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We loved our stay here, the room was lovely and the food was excellent. I wish the Internet had been available in our room and was disappointed to find it was only available in the lobby. The hotel is located in a great part of town.

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear 1JEH, Thank you for taking your time to share your valuable comment with us. We are so thrilled to hear that your stay at Sheraton Saigon Hotel & Towers was so enjoyable. We pride ourselves in delivering outstanding service. Whilst we generally charge for in room internet, we provide complimentary internet at the Link@Sheraton located in the hotel lobby... More

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Hotel Summarization (Beta)

What travelers say

  • Grand Tower(25)
  • Very good(20)
  • Club lounge(13)
  • Breakfast buffet(13)
  • Great location(9)
  • Park Hyatt(3)

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Casino Hotel in Ho Chi Minh City #10 Spa Hotel in Ho Chi Minh City #11 Romantic Hotel in Ho Chi Minh City #16 Luxury Hotel in Ho Chi Minh City #16 Business Hotel in Ho Chi Minh City #16 Family Hotel in Ho Chi Minh City
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 
Number of rooms
470

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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