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All 358 Ho Chi Minh City hotels

Sheraton Saigon Hotel & Towers

5.0 of 5 Hotel   |   88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Sheraton Saigon Hotel & Towers
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85%
Ranked #26 of 358 hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Syfyfs Singapore, Singapore
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1,033 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I've stayed for a week and rooms are generally ok. They can do better by improving the following: a) Internet is very unreliable. I was not able to log in a couple of times due to concurrent sessions exceeded. Browsing web pages does not work half the time and i had to refresh every web page twice before it will... More

Was this review helpful? Yes 1
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear syfyfs, Thank you for taking your time to post the comments and we are concerned that on this occasion, we failed to meet your expectation in some of areas. We have noted your comments regarding to the internet connection and unexpected situation from our housekeeping team. Please be informed that our Housekeeping team had to follow the standard and... More

Singapore
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed there for a few days, the hotel is conveniently located near the church, museums, some local restaurants and shops. I can spend the day easily looking around the area without having to take cab. All within walking distance. I met up with a little accident but I have to stay the staffs are helpful on this. The little... More

Was this review helpful? Yes 1
Karlsruhe, Germany
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Sheraton Saigon for 4 nights. We arrived at about 8:30 AM and were able to check into our room straight away; a huge positive after a very long flight. After reading reviews saying that the rooms in the Tower are far superior, I was a little worried about the quality of the basic rooms. However, we... More

Was this review helpful? Yes 1
West Linn, Oregon
Top Contributor
110 reviews 110 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived at my hotel after a 28 hour flight and was completely exhausted. Went to check in and found out I had messed up and made my reservation for the following day and the hotel was booked. After a few minutes of working with the manager, they decided to give me a large three room, two bath suite for... More

Was this review helpful? Yes 2
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear globalreach, Thank you for taking the time to share your feedback regarding your recent experience here in our hotel. We are delighted to know that the level of service you received from our associates met your expectations. We have shared this great comment to our Associates to let them know that their efforts have been recognized by our guests... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

To give a quick background and establish that important 'internet rep' - I travel very often for work and am always pleased with my experiences in Starwood hotels. All that being said, I created this TripAdvisor account today to specifically leave this review for the Sheraton Saigon because I was so overwhelmingly impressed with my stay during July 9 -... More

Was this review helpful? Yes 1
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear cbdtexas, Thank you for sharing your wonderful comment with regards to your recent stay experience at Sheraton Saigon Hotel & Towers. We are delighted to know that you enjoyed your stay with us and the level of service received during your stay met your expectations. We are constantly impressed by the way in which our Associates have been prepared... More

Sendai, Japan
Top Contributor
56 reviews 56 reviews
47 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a two-night stay at the Sheraton Saigon Hotel and Towers in July 2014 for business. Before arrival the hotel had already upgraded me (I am a plat) which was great to see. The good Every staff member I interacted with was friendly and helpful -a real credit to the hotel. Very nice upgrade to a large executive suite,... More

Was this review helpful? Yes 3
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear sendaiben, Thank you for taking your time to share your valuable comment with us. We are so thrilled to hear that your stay at Sheraton Saigon Hotel & Towers was so enjoyable. We pride ourselves in delivering outstanding service and we will be sure to share this wonderful comment with our team, who look forward to welcoming you back... More

Brisbane
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night and picked it due to it's location near my meetings but have absolutely no regrets. Everything from airport reception (driver was a wealth of information and very accommodating when I asked him to stop at an ATM) and check in was seamless and done in room. Room was large, bright and airy and WiFi was... More

Was this review helpful? Yes 2
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Rishen, Thank you for staying with us and sharing your wonderful comments. We are delighted to know that overall you enjoyed your stay with us and our associates were able to meet your expectations. There is nothing we love to hear more than our guests loving our service and had a great experience with us. Your kind words regarding... More

Seoul, South Korea
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Unlike some people said about here what we got was refurbished room. Very clean and modern. Everything in the room met the five star hotel quality. We stayed in 17th floor. Spacious. White clean wall paper. Automatic curtain. Three shower heads. Sensored light for closet. Easy to use safe. Pool was nice too. It is between buildings and wall so... More

Was this review helpful? Yes 1
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Tripmomo, Thank you for taking the time to share your valuable comment regards to your recent stay at Sheraton Saigon Hotel & Towers. We are delighted to know that over all you enjoyed your stay at our hotel. We always strive further in delivering exceptional service and creating a memorable experience to all our guests. We have noted your... More

Sydney, Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Sheraton for one night, service is great the lobby is beautiful and very grand. I stayed in the oldest tower so the rooms are quiet dated however are very large and do have modern elements. Location is perfect - markets and shopping centers are within walking distance. Wifi is at an additional cost within the room... More

Was this review helpful? Yes
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear MSyd88 Thank you for taking the time to share your comment regarding your recent experience here in our hotel We are glad to know that you liked the hotel location as well as service that we offered. Your kind comment regarding the internet access is greatly appreciated and rest assured that while we charge for in room internet, we... More

Top Contributor
109 reviews 109 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were upgraded to a suite so had plenty of room. This was a nice hotel and wee located next to top restaurants in HCM. We really enjoyed the hotel and the pool. The gym was well maintained. Make sure you book the suggested cu chi tunnels your through the hotel. Use the XO tours city tour and food tours... More

Was this review helpful? Yes
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Kiwi P, Thank you for sharing your experience with Sheraton Saigon Hotel & Towers during your travel to Ho Chi Minh City. We appreciate your feedback regarding your experience and we are happy to know that you enjoyed your stay. We also very glad that you had a good time in visiting the city tour and this has marked... More

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Hotel Summarization (Beta)

What travelers say

  • Grand Tower(25)
  • Very good(22)
  • Breakfast buffet(14)
  • Club lounge(14)
  • Great location(10)
  • Room service(4)
  • Park Hyatt(3)

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton

482 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Spa Hotel in Ho Chi Minh City #13 Romantic Hotel in Ho Chi Minh City #13 Luxury Hotel in Ho Chi Minh City #16 Family Hotel in Ho Chi Minh City #17 Business Hotel in Ho Chi Minh City
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 
Number of rooms
470

Questions & Answers

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