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All 362 Ho Chi Minh City hotels

Sheraton Saigon Hotel & Towers

5.0 of 5 Hotel   |   88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Sheraton Saigon Hotel & Towers
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Ranked #28 of 362 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Chris M Hanoi, Vietnam
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1,082 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hanoi, Vietnam
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed overnight at the Sheraton recently due to the refurbishment being undertaken at my regular hotel, the Caravelle. The rooms at Sheraton were comfortable but more expensive. Disappointed that room wifi was very expensive which I think is quite unnecessary in Vietnam. The staff were very friendly and professional. The breakfast was very good but the dining room not... More

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Chris M, Thank you for staying with us and sharing your valuable comments. It concerns us greatly that you have left our shores with a negative impression of our hotel due to the Wi-Fi connection. Whilst we generally charge for in room internet with a fee, we provide complimentary internet at the Link@Sheraton located in the hotel lobby as... More

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a 4 night stay. Great location in District 1 and easy to access everything. Comfy and clean room, though slightly dated - especially the outdoor pool area. Nice staff, beautiful grand foyer and many services available. Breakfasts were amazing, with more choices than I have ever seen - something for everyone. Other meals and drinks were expensive... More

Was this review helpful? Yes 2
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear CarolPerthWA, Thank you for staying with us and sharing your great comments with regards to your recent stay experience. We are very happy to know that you had such an enjoyable stay with us here. We pride ourselves in delivering outstanding service that meet our guests' expectations. Your kind review is greatly appreciated and it truly motivates our team... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had visited in 1st wk of august and had good stay with food. Conference hall was good. Must stay here if need to visit shopping malls. Food quality was good and well presented. Can like view of city from all rooms and 23rd floor restsurant.

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear NA N, Thank you for staying with us and sharing your wonderful comments. We are so glad to know that you had such an enjoyable stay with us here. It was also a pleasure to know that our delivered service, food quality, hotel’s location, especially hotel’s Conference hall were able to meet your expectations. Your kind feedback is truly... More

Sintra Municipality, Portugal
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We are currently staying at Sheraton. The service was great. The hotel was within walking distance of most places. The breakfast here is amazing. The staff at Mojos (the cafe attached to Sheraton) are very friendly and the food there is excellent. I will return on our next visit

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear KayleenValigova3011 Thank you for sharing such outstanding feedback with Sheraton Saigon Hotel & Towers during your trip to Ho Chi Minh City It is with great pleasure to know that you enjoyed your stay with us in terms of our delivered service as well as the hotel’s location. It makes us really proud to know that you were satisfied... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This Sheraton is perfectly located but unmemorable by comparison to other hotels I have been lucky enough to stay in Saigon. It is the usual big brand hotel and as a result with its vast size can feel like it is just a place to get some sleep whilst on business. The service is good, however the restaurant is not... More

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Pete2105, Thank you for staying with us and sharing your valuable comments. We are happy to know that you enjoyed your stay with us in terms of our delivered service. We are however disappointed to know that you were bothered by the noise of restaurant for this we sincerely apologize. Whilst we strive to deliver operational excellence, we are... More

Kuala Lumpur, Malaysia
Top Contributor
51 reviews 51 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Located the middle of Ho Chi Minh. Eat, Drink, Buy and See. Great location to Enjoy Ho Chi Minh. Hotel is clean enough and good hospitality. Recommend to stay here!

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Taitaita, Thank you for taking the time to share such a positive feedback from your recent stay at the Hotel. We are happy to know that you enjoyed your stay with us in terms of our delivered service and the hotel’s location. Once again, thank you for recommending us. We look forward to welcoming you back to the warmth... More

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are currently staying at Sheraton as part of our 10 day stay in Saigon. The service here is excellent and the hotel is within walking distance of most places. The breakfast here is amazing. Check in was quick and efficient, WiFi is fast, the bed is amazing. The staff at Mojos (the cafe attached to Sheraton) are very friendly... More

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Travelbud, Thank you for choosing us as a part of your 10-day stay in Saigon and sharing your wonderful comment. We are so thrilled to know that you overall enjoyed your stay with us as well as excellence service offered from our team, especially your great feedback about the Mojo service team. This is definitely shared with our team... More

Warsaw, Poland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My stay in Sheraton Saigon Hotel was good but I was disappointed with the room (spacious but not very new). It's a pity that it's impossible to open the window. No evening service to prepare bed for night. No WiFi in the room which it should be obvious. Very helpfull staff, rich buffet breakfast. The location is good - in... More

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear AMDSZ, Thank you for taking the time to address your concerns with regards to your recent at the hotel. We are very glad to know that you enjoyed the buffet breakfast, found our hotel in good location as well as our helpful staffs. It concerns us greatly that you have left our shores with a negative impression of our... More

london
Top Contributor
113 reviews 113 reviews
105 hotel reviews
258 helpful votes 258 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Sheraton Towers and I will strongly recommend to choose the Towers. The hotel is very central, we upgraded to a suite and the room was good but not great, some of the furnitures were showing signs of being old. The service was good. My biggest problem was the food in the lounge. I know this is South... More

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Moschino, Thank you for taking the time to address your concerns with regards to your stay at the Sheraton Saigon Hotel and Towers. It concerns us greatly that you have left our shores with a negative impression of our hotel due to the selection of food we offer at the Grand Tower Lounge during evening cocktails. Whilst we generally... More

kottayam
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a conference here in August 2014. Nice hotel with excellent staff. We were a large group and the reception staff were really helpful especially all had problems with free WiFi. Awesome food. Can safely recommend to anybody who wants to visit Vietnam as a group.

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear kunjettan, Thank you for taking the time to write a comment on TripAdvisor. We are so thrilled to know that your group had a great stay experience here at the Sheraton Saigon Hotel & Towers. Once again, thank you for recommending us and we all look forward to welcoming you back anytime in the not too distance. Warm regards,... More

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Hotel Summarization (Beta)

What travelers say

  • Grand Tower(25)
  • Very good(19)
  • Club lounge(12)
  • Breakfast buffet(11)
  • Great location(9)
  • Park Hyatt(3)

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton

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