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Sheraton Saigon Hotel & Towers

5.0 of 5 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Sheraton Saigon Hotel & Towers
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Sheraton Saigon Hotel & Towers
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1,188 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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Philadelphia, Pennsylvania
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

stayed two nights on business. Staff was good and very friendly. But, everything else frustrated me. Price per room is too high for what you get. Internet was on and off which made it difficult for simple email. Service at lobby restarant was poor and made for a poor setting for business meetings.

Was this review helpful? Yes 1
Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel is very well located and the food in the restaurants excellent. In particular I like to point out the exceptional service delivered by Dinh Pham, from the club lounge, who went out of his way to render help and assistance to myself. Many thanks again!

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Top Contributor
67 reviews 67 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was here for a conference and appreciated the exceptional staff friendliness. Terrific foot massage and outstanding breakfast buffet with lots of fruit and local flavours! Would come back although I normally prefer more boutique size hotels.

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South Yorkshire, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a couple of nights.. Let's start with the bad points: No wifi in the rooms Dated room Not a brilliant view Can only sunbathe in the morning as the sun disappears around lunch time.. Think a poor choice of location.. Had to cover up for breakfast. Good points: Comfy bed Friendly staff Nice food Great facilities I.e... More 

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Pune, India
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in Sheraton Saigon for 4 nights in December. The staff was very helpful. The rooms were spacious and clean. There was a slight hitch in my room but the hotel staff was gracious enough to upgrade me to a suite. The location is perfect and is right next to most of the tourist attractions. Highly recommended if you... More 

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Berlin, Germany
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We ended our tour of Cambodia and Vietnam in this excellent hotel. It is well situated and very comfortable. They have the very best breakfast/brunch buffet I can remember enjoying in a very long time. I will stay here again. The rooms were large and comfortable. The staff was perfect. * Be sure to enjoy their rooftop bar/lounge with spectacular... More 

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Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear DaveNatale, Thank you for taking the time to share your great feedback. It is our great pleasure to read about your positive experience at our hotel. Your comment will be definitely conveyed to the team who look forward to the next opportunity of welcoming you back very soon. Kind Regards, Andy Belmonte Executive Assistant Manager More 

Toronto
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent 4 days there and after a long day of travel from Canada, it was exactly what we needed! Breakfast was included and the buffet was huge! It would last us till dinner on some days. We visited Vietnam, Cambodia and Thailand and this was by far the best food experience. The coffee was the best I ever had... More 

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Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear Govancouver, Thank you very much for choosing to stay at the Sheraton Saigon Hotel & Towers and for sharing your feedback with us. We are glad that you had a comfortable stay, enjoyed your breakfast experience and our associates were able to assist you with your needs. Your compliments had been shared with the team, especially to Mr. Tuan... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed in several Sheratons but this one takes the biscuit! From the moment we walked in the ambiance was tangible - the door staff and the reception staff were warm friendly and welcoming! Not the cold indifferent arrogance we have encountered elsewhere in nameless other Sheratons. It was a holiday to celebrate our Ruby wedding anniversary and we were... More 

Was this review helpful? Yes 1
Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear travelbaguk4, Thank you for sharing your wonderful experience here at the Sheraton Saigon Hotel & Towers. We are thrilled know that you enjoyed your stay with us and you find our associates friendly, welcoming and helpful. We are constantly impressed by the way in which our Associates have been prepared to go out of their way to try and... More 

London
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent three nights in this hotel using SPG points. We also stayed in Sheratons in Hong Kong, Siem Reap, Nha Trang and Hanoi on this trip to provide some context. We really enjoyed staying in this hotel and would definitely recommend it to anyone visiting HCM City. The location is really central for all of the District 1 sights... More 

Was this review helpful? Yes 1
Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear Annie L, We sincerely appreciate your loyalty for choosing to stay with Starwood and thank your staying with us here at the Sheraton Saigon Hotel & Towers. We are delighted to know that as a valued SPG Member, our associates were able to meet your expectations. We are more than delighted that you had an enjoyable stay during your... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent 6 nights in this hotel. Everything you can expect from a five-star hotel, you will get in this hotel. The hotel staffs are courteous and friendly. My only complaint about this hotel is the rather old or vintage look of the room furniture. It might not go well with those who like new and contemporary room design. The... More 

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Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear GTKoh, Thank you for choosing us and sharing your valuable comment. We are delighted to hear that you had an enjoyable stay with us and you found our associates courteous and friendly. We have noted your comments regarding the design of your room. You may want to try our rooms at the Grand Tower next time as they are... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(13)
  • Grand Tower(12)
  • Club lounge(7)
  • Great location(6)
  • Breakfast buffet(4)

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Hotel Style:
#2 Casino Hotel in Ho Chi Minh City
#9 Romantic Hotel in Ho Chi Minh City
#11 Spa Hotel in Ho Chi Minh City
#15 Family Hotel in Ho Chi Minh City
#16 Luxury Hotel in Ho Chi Minh City
#17 Business Hotel in Ho Chi Minh City

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