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Sheraton Saigon Hotel & Towers

Certificate of Excellence
88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Sheraton Saigon Hotel & Towers
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1,386 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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English first
  • All months
    (1386)
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    (379)
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Pittsford, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

A comfortable, good value, convenient place near shopping, many restaurants and coffee shops, in downtown area. Close to Park Hyatt, Intercontinental, Caravelle (it shares a block with the latter), the Opera House and the Reunification Palace. Outstanding breakfast buffet that was unafraid to change the menu items during the 4 days I was there. A 200,000 VND taxi ride from... More 

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Basel, Switzerland
2 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed and held meetings at the Sheraton and was very happy. Service was very good - meeting package and restaurant. Our team were well looked after. Great location in HCMC. 1 minor minus point was that the pool was now very clean water. It was murky...

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Abu Dhabi, United Arab Emirates
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed overnight at the Sheraton as part of a larger cruise itinerary so that we could be more central for the tours we wanted to do. (Rather than trek back and forth the ship which sat overnight at the port.) Due to SPG Platinum status we selected Sheraton out of loyalty and convenience, but we were nicely surprised by... More 

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New York City, New York
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent two nights at the Sheraton in Saigon, the hotel is quite dated, however the staff was attentive and polite. The breakfast buffet was quite good, and had a great assortment. The gym is rather new, and the pool, although small seemed very nice. The Sheraton was one of the original "5 star" hotels in Ho Chi Minh, now there... More 

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Buchs St. Gallen, Switzerland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the hotel 3 nights and it was an excellent experience. The hotel is well maintained, very Sheraton Standard. Our room is spacious, clean with a very comfy bed, river view. Excellent service staff from front dest to restaurant, bell men. We loved the traditional music was playing at the lobby around 6pm. Breakfast was a great treat... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Annedoduetschler, I'm delighted to read that you had such a great stay with us and many thanks for taking the time to share your review. Thanks also for recommending Sheraton Saigon to other and we all look forward to your next visit. Warm regards, Trixie Scully Director of Sales & Marketing More 

Manchester, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for three days as a stopover in Ho Chi Minh. The hotel is very modern and the room we had which faces the main square was very spacious. The hotel is in the centre and allows you to walk around the city. The concierge gave us a map which had all the main tourist sites on and allowed... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear stephanie s, Thank you for choosing Sheraton Saigon. It's great to see that you enjoyed your stay and had time to take advantage of our location, so close to all the main attractions of Ho Chi Minh City. I hope we will be able to welcome you back again some time. Stay connected, Trixie Scully Director of Sales &... More 

High Point, North Carolina
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Sheraton Saigon hotel was very well maintained, clean and comfortable. They had left a fruit bowl in a room upon arrival which was a very nice touch. The staff was very attentive and would provide whatever service requested immediately. I was able to sign up for a group tour right in the lobby which was a nice bonus. The... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear FireDragon_7, Many thanks for staying with us and for sharing this review of your experience with other. I'm really glad to know you enjoyed your overall visit and look forward to seeing you next time your travels bring you to Ho Chi Minh City. Warm regards, Trixie Scully Director of Sales & Marketing More 

Singapore, Singapore
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent a very short 1N stay in the Sheraton. Was disappointed that as a SPG Plat, I was not given a suite, nor a Club Room. The premier room I had was however large and well maintained. The breakfast in the restaurant serves excellent Beef and Chicken Pho. Staff on the Executive Club Lounge were proactive, efficient and courteous especially... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear AbsoluteZeroKelvin, Thanks for choosing Sheraton Saigon and I do apologise that we didn't have a suite or suitable Sheraton Club room available for your stay this time. It's good to know however that the Club Lounge team took good care of you and I'm sure they'll be delighted to welcome you back next visit. Warm regards, Trixie Scully Director... More 

Sydney
Level Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Sheraton Hotels Saigon This is my second stay at the Sheraton Saigon. This large hotel’s location is unbeatable, situated in the heart of historical centre, surrounded by magnificently restored French buildings and hundreds of restaurants, bars and shops. The rooms are quite spacious, clean and well maintained. The highlight of my stay is the breakfast at the Saigon Café in... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear BirdPinoTrollFIn, Many thanks for coming back to stay with us again. We do have a fantastic location in the centre of Ho Chi Minh City and I'm glad you enjoyed it. Thanks also for sharing this review, we really appreciate it. Stay connected, Trixie Scully Director of Sales & Marketing More 

Wodonga, Australia
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

While the hotels location is right in the heart of Saigon, its rooms are generous in size and it has one of the best breakfast ranges we have experienced, the hotel lets itself down by its lobby. The lobby is large, empty and totally impersonal, there are very few seats and the seats that are available are in the cafe/food... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Nicolas F, Thank you for staying with us at Sheraton Saigon and for your kind words about our guest rooms and the breakfast buffet. I do also appreciate your feedback regarding the lobby and am pleased to say we are currently working with designers to upgrade the hotel entrance and lobby. Hopefully next time you visit you'll see some... More 

Hotel Review Summarization

What travelers say

  • Grand Tower(6)
  • Very good(6)
  • Club lounge(3)
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