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All 362 Ho Chi Minh City hotels

Sheraton Saigon Hotel & Towers

5.0 of 5 Hotel   |   88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Sheraton Saigon Hotel & Towers
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85%
Ranked #27 of 362 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
AMDSZ Warsaw, Poland
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1,072 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warsaw, Poland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My stay in Sheraton Saigon Hotel was good but I was disappointed with the room (spacious but not very new). It's a pity that it's impossible to open the window. No evening service to prepare bed for night. No WiFi in the room which it should be obvious. Very helpfull staff, rich buffet breakfast. The location is good - in... More

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london
Top Contributor
113 reviews 113 reviews
105 hotel reviews
256 helpful votes 256 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at Sheraton Towers and I will strongly recommend to choose the Towers. The hotel is very central, we upgraded to a suite and the room was good but not great, some of the furnitures were showing signs of being old. The service was good. My biggest problem was the food in the lounge. I know this is South... More

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kottayam
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a conference here in August 2014. Nice hotel with excellent staff. We were a large group and the reception staff were really helpful especially all had problems with free WiFi. Awesome food. Can safely recommend to anybody who wants to visit Vietnam as a group.

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear kunjettan, Thank you for taking the time to write a comment on TripAdvisor. We are so thrilled to know that your group had a great stay experience here at the Sheraton Saigon Hotel & Towers. Once again, thank you for recommending us and we all look forward to welcoming you back anytime in the not too distance. Warm regards,... More

Paris, France
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is typical of all modern hotels in the world, it could be anywhere because it is filled with the average western tourist ( and some very nice young ladies partnered by 1 very tough looking guide ) . But this would suit the average traveller on a group tour but not somebody trying to understand Saigon a little... More

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Johan O, Thank you for sharing your valuable comment with regards to your recent stay experience here at the Hotel. We are happy that you enjoyed our Sheraton Sweet Sleeper Bed and we believe that you had a well rest during your stay with us. We are regret that you couldn’t have time to enjoy the seafood buffet at... More

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for five nights recently in the Club Rooms (we were in the Tower), expensive but well worth it. Our room was well-appointed with a great bathroom and lovely toiletries. We were kept well supplied with bottled water (essential as it was so warm), and found the room comfortable and quiet. The standard of housekeeping was top notch.... More

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Judy, Thank you for staying with us and sharing your great comments with regards to your recent stay experience. We are very happy to know that you had such an enjoyable stay with us here. It was also a pleasure to read how accommodating our staff was with you and this will be definitely conveying to our team. We... More

New York City, New York
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

i returned after a hiatus of 3 years and the hotel is as good as ever...both for business or pleasure Very nice sized rooms, excellent lounge if you are a SPG Plat member or buy an executive floor room - very good service and the English spoken by the staff is excellend.. Outstanding location. Can't say much more...

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear wdchuck, Thank you for taking the time to share such positive feedback from your recent stay at the Hotel. It is truly a pleasure to read how much you enjoyed your visit with us, from a nice room, excellent lounge to the good service of our staff. Your comments are extremely important to us and will be shared with... More

Maryborough, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is enormous it is more like a small city in itself. It has many facilities plus shops and escalators, and many lifts. The service and staff were second to none. The room was in need of an update but the bathroom was excellent. Check in and out was easy and no fuss. Free wifi and computer usage. Very... More

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Brenda H, Thank you for sharing such outstanding feedback with us. We pride ourselves in delivering outstanding service that met our guests' expectations. Your kind review is truly the best motivation for us to keep delivering exceptional service and creating a memorable experience to all our guests. We are always committed to providing the impeccable service and accommodation to... More

Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

A magnificent hotel. Staff in all areas excellent, accommodation brilliant, location great. Had two wonderful nights. In all our travels the dinner& breakfast buffet was the best we have ever encountered. Thoroughly Recommend

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Funky12, Thank you for sharing such outstanding feedback with Sheraton Saigon Hotel & Towers during your trip to Ho Chi Minh City. We are happy to know that you enjoyed your stay with us in terms of our delivered service, buffet breakfast & dinner as well as the hotel location. We appreciate our guest sharing their feedback in every... More

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in the heart of the tourist area, easy to walk around to the Notre Dame Cathedral and the Post office building. The rooms are large and spacious but don't give u the feeling of warmth when you enter. I think it's to do the colour scheme they have used. The checkin was smooth and quick. the hotel... More

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Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Manisha S, Thank you for staying with us and sharing your wonderful comments. We are delighted to know that overall you enjoyed your stay with us and our delivered services, hotel location as well as our Associates were able to meet your expectations. We always strive further in delivering exceptional service and creating a memorable experience to all our... More

Srinagar, Jammu and Kashmir, India
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This five star hotel has a good location in Ho Chi Minh city, the biggest city of Vietnam. There are many other hotels too but this one is great. The staff is very courteous, the food quality, variety and taste is superb, the rooms spacious, the bathrooms well maintained. The internet facility is fast and free in the lobby and... More

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Hotel Summarization (Beta)

What travelers say

  • Grand Tower(25)
  • Very good(19)
  • Club lounge(13)
  • Breakfast buffet(11)
  • Great location(9)
  • Park Hyatt(3)

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton

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