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Sheraton Saigon Hotel & Towers

Certificate of Excellence
88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Best prices for: 1 room 1 guest
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Sheraton Saigon Hotel & Towers
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Sheraton Saigon Hotel & Towers
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1,305 reviews from our community

Traveler rating
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    492
    130
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
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  • All months
    (1305)
  • Mar-May only
    (375)
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    (265)
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    (306)
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Petaling Jaya, Malaysia
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed today NEW

I've been to HcMc several times before and stayed at a local chain hotels but none was as good as this SPG hotel. Lobby had entertainment most of the time (evenings there is classices music and night there is an acoustic band) the rooms was well kept except for the mold and mildew at the usual places (shower cubicle/sliding door)... More 

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London, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wonderful place to stay in the hustle and bustle that is Ho Chi Minh City. Less than 30mins taxi journey to airport (about £6), and very welcoming staff. We upgraded to a club room and had access to the lounge with complimentary snacks and drinks (alcohol included) between 5pm and 7.30pm. After several days travelling, this was a welcome respite.... More 

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Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The location is nice and in the center. The staff is helpful.I chose to stay in non-smoking room, the room is clean and nice. Bed is comfortable and i slept well. Dinning in room service is great and food is nice. The most famous tradition coffee shop calls Trung Nguyen coffee is across the street.

Was this review helpful? Yes 1
Worcester
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We spent a couple of days in Ho Chi Minh City as part of our SE Asia tour. The hotel was selected by our tour operator. Notwithstanding the very high quality of the hotel, our room and food, the level of customer service shown by all the staff was exceptional. We would definitely stay at this hotel again.

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Simonclark343, Thanks for sharing your review. We're glad to see you enjoyed your overall stay and hope we will see you again. Warm regards, Trixie Scully Director of Sales & Marketing. More 

Sydney, Australia
Contributor
20 reviews 20 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently stayed for two nights in an executive room while doing business in the city. The hotel is well located in District 1 alongside restaurants tourist shops and bars. So if your are time poor, everything is at your door. The staff were really friendly and helpful but the room's interior was in need of a refresh. The carpet looked... More 

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Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Tim L, Many thanks for choosing to stay with us and thank you also for your feedback. I'm delighted that the team took good care of you. We do have plans to upgrade our facilities so I hope you will see a difference next time you visit. Stay connected, Trixie Scully Director of Sales & Marketing More 

Kuala Lumpur, Malaysia
Top Contributor
53 reviews 53 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for 4 days on a business trip. As compared to some of the Sheratons I have stayed, this is one of the older ones but nevertheless, just as great. Arrival - just be careful when getting a taxi from Ho Chi Minh airport. Always buy a ticket from the taxi counters or make sure you board a... More 

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Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Misheru T, Thank you for providing such a detailed review of your stay with us. I'm glad to see you had a good visit and we all hope to welcome you back again soon. I also hope your colleague is feeling better. Kind regards, Trixie Scully Director of Sales & Marketing More 

Vancouver
Top Contributor
133 reviews 133 reviews
55 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

We understand this used to be THE place to stay in Ho Chi Minh City, and it is still not too shabby. It has a large, impressive lobby, nice good size rooms with comfortable beds, is clean and well maintained, and the staff are friendly, very helpful, and have a good command of English. Breakfast was in a fairly large... More 

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear dldcw2, Thanks for staying with us and I'm glad to know you enjoyed your overall stay. Thanks also for the feedback on our breakfast and the Wine Bar, I will certainly forward it on to those concerned. Stay connected, Trixie Scully Director of Sales & Marketing More 

London
Top Contributor
78 reviews 78 reviews
46 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was a classic Sheraton. The bed was very comfortable, which we valued a lot after a long trip. It had an outdoor pool that could be used late into the night, and a gym. The highlight is the view from the bar, some people actually have to go to some of those rooftop bars, but you can have... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear recci1999, Thanks for staying with us and it's great to see that you enjoyed the Hotel, especially our views of the city by night. Warm regards, Trixie Scully, Director of Sales & Marketing More 

Orange, CA
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was our "home base" for our trip to Asia last year. We would stay at the Sheraton for a couple of days then we leave for our next destination for a couple days, then come back to Sheraton and so on and so forth. The staff here, from the moment your step out of the cab to the... More 

Was this review helpful? Yes 2
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Ria V, Many thanks for choosing Sheraton Saigon as your home away from home. We are all delighted that you had such a great time with us and look forward to your next visit. Safe travels until we see you again. Trixie Scully, Director of Sales & Marketing. More 

Top Contributor
112 reviews 112 reviews
80 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a room in the 21st floor, which is one of the starwood preferred guests floors, well-equipped rooms, all I needed and more, including bath robe and sleepers. I think I got an upgrade, because I was told they had a smoking room reserved for me, but since I wanted a non-smoking room they offered me an upgrade at... More 

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Leomex, Thank you for staying with us and also for your SPG loyalty. I'm glad to see that the team was able to upgrade your room and we all look forward to welcoming you back again sometime. Kind regards, Trixie Scully Director of Sales & Marketing More 

Hotel Review Summarization

What travelers say

  • Grand Tower(6)
  • Very good(6)
  • Club lounge(3)
Questions? Get answers from hotel staff and past guests. Ask a question

615 photos of this hotel

Traveler photos: See what travelers like you saw

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Room/suite (117)
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Bathroom (35)
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View from room (55)
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Business center/function rooms (6)
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Hotel & grounds (97)
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Dining (46)
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Pool/beach area (25)
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Family/play areas (1)
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Videos (1)
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Other (195)

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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Family/play areas (5)
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Hotel & grounds (6)
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Business center/function rooms (5)
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Dining (6)
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Room/suite (10)
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Bathroom (2)
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Other (2)
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Amenities