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Sheraton Saigon Hotel & Towers

Certificate of Excellence
88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Sheraton Saigon Hotel & Towers
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Sheraton Saigon Hotel & Towers
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1,356 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1356)
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    (359)
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Bangkok, Thailand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The perfect business hotel - centrally located, luxurious to behold and excellent service. Breakfast buffet is likely the best in Ho Chi Minh City hotels. All in all, deserving of every one of its 5 stars.

Was this review helpful? Yes 2
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear sunnynws, Many thanks for this glowing review of Sheraton Saigon. We really appreciate your feedback and look forward to welcoming you back again soon. Safe travels, Trixie Scully Director of Sales & Marketing More 

Sydney, Australia
Level Contributor
100 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for two nights on business. I was first greeted with very polite and well English speaking front desk. I was already impressed with their service. The location is right in the midst of city center where you have shops like LV just across the road. Lots of restaurants and massage places around. I did not try the restaurants in... More 

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Yuzimomo, Thank you for choosing Sheraton Saigon, and for taking the time to share your experience. I'm delighted to know you were made to feel so welcome and enjoyed your stay and our location. Looking forward to your next visit. Warm regards, Trixie Scully Director of Sales & Marketing More 

Cambridge
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this Sheraton for four nights whilst attending a conference. My enduring memory is the quantity (and quality) of the food! We were effectively being served 5 meals a day, with a great choice for breakfast (which changed each day: sign of a good hotel!), morning tea (with cold and hot food), lunch, afternoon tea (similar to morning... More 

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear ElDav, Thanks so much for sharing this great review of your stay at Sheraton Saigon. It's good to know that your conference went well and you enjoyed your time with us. I hope we'll get to welcome you back again. Warm regards, Trixie Scully Director of Sales & Marketing More 

Send, Surrey
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights on a business trip. Staff very helpful and friendly, good breakfast buffet. Room spacious, I was in the Grand tower in refurbished room which was lovely, colleagues in other tower said rooms were tired.

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear barobson, Many thanks for staying with us and I'm glad you were happy with you overall visit. We get a lot of excellent feedback about our Grand Tower rooms and I'm happy to see that you enjoyed yours as well. I hope you'll stay again, next time your travel brings you to Ho Chi Minh City. Stay connected, Trixie... More 

Bengaluru (Bangalore), India
Level Contributor
130 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went to Vietnam during the month of March 2013 and had pleasant stay at Sheraton Saigon hotel and towers in District 1.The spacious romms were luxurious and the stay was worth remembering.The hotel is located in busy commercial place and shopping in the by-lanes is fun.

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Balaji S, It's been a while since you stayed with us and I'm delighted that you still remember how much you enjoyed yourself. We look forward to your next visit and hope it's soon. Warm regards, Trixie Scully Director of Sales & Marketing More 

Houston, Texas
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located in District 1 surrounded by posh shops such as Louis Vuitton, Omega, Prada, Gucci, and etc. It's walking distance to many attractions, coffeehouses, and restaurants. The room we stayed in was very spacious, updated, and clean. They have good gym and nice pool as well. Breakfast was great! You have a huge variety with an egg/omelet... More 

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear RudyPie, Many thanks for choosing to stay with us and I'm happy to know that you enjoyed the Hotel and our location here in the centre of Ho Chi Minh City. I've passed your kind remarks about the breakfast on to the culinary team and we all look to your next visit. Stay connected, Trixie Scully Director of Sales... More 

common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a few months of backpacking, the Sheraton Siagon was a breath of fresh air! The room was beautiful - clean and specious, the pool/gym was great and the service was top notch. The cocktail hour offered on the club level was amazing...enough to make a full dinner out of!

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Jessica L, How nice that you chose to stay with us after all those months of backpacking. I'm glad the team took such good care of you and that you enjoyed the Towers Lounge so much. I hope we'll see you again. Safe travels, Trixie Scully Director of Sales & Marketing More 

Houston, Texas
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights in a double room. The staff were incredibly friendly and check-in was easy. Our room was very nice, and the bathroom was great! The views of the city from our room were excellent as well. The bar at the top offers amazing views of the city with great drinks and bar food. The breakfast buffet... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear andrewjohnson90, Thanks for staying with us and for sharing your review. I'm glad you had a great stay and thanks for the recommendation. We look forward to your next visit. Warm regards, Trixie Scully Director of Sales & Marketing More 

Philadelphia, Pennsylvania
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay at this location because it is the only SPG Hotel in town. The rooms need updating. The staff are friendly and try their best but they do not speck good English. If you are an SPG member don't hope to be recognized not offered any of the SPG benefits. The location is Excellent and the hotel is good... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Charles T, Thank you for choosing to stay with us and I 'm happy you enjoyed our location and the team looked after you. I am concerned however that you didn't feel your SPG membership was recognized as we do try very hard to take good care of our loyal guests. Please reach out to me directly if there... More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

I arranged for an airport pickup and once you exit the arrival hall, a lady with a Sheraton paper will wait for you. A brand new BMW 5 Series (there were three of us) will pick you up and from then on the service was stupendous. Upon arrival in the hotel, since we stayed in the Tower, we were checked... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Darren L, Thanks for letting us know you enjoyed your stay at Sheraton Saigon and our very central location. It's certainly very easy to get out and about in Ho Chi Minh City from here. Thanks again and I hope we will welcome you back again soon. Warm regards, Trixie Scully Director of Sales & Marketing More 

Hotel Review Summarization

What travelers say

  • Grand Tower(6)
  • Very good(6)
  • Club lounge(3)
Questions? Get answers from hotel staff and past guests. Ask a question

669 photos of this hotel

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Bathroom (41)
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Hotel & grounds (106)
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Business center/function rooms (6)
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Pool/beach area (25)
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Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Business center/function rooms (5)
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Dining (6)
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Room/suite (10)
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Bathroom (2)
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Other (2)
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