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Sheraton Saigon Hotel & Towers

Certificate of Excellence
5.0 of 5
88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Sheraton Saigon Hotel & Towers
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Sheraton Saigon Hotel & Towers
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1,266 reviews from our community

Traveler rating
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    474
    128
    37
    15
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

What a pleasure to begin a trip staying at the Sheraton Towers Saigon. We were offered a very reasonably priced upgrade which we took. We were upgraded to an amazing spacious room overlooking the city with river views. Bedding was extremely comfortable the room wonderfully appointed.The upgrade included complimentary drinks and food at the club lounge.Which was delicious, and there... More 

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Miami, Florida
Top Contributor
91 reviews 91 reviews
83 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We would recommend this hotel only if you stay at the Grand Tower (renewed suites) and are able to use the club louge. We had the chance to look at the regular rooms and found them outdated, old and ugly. The Club Lounge at the Grand Tower was excellent, especially the happy hour. They served good quality wines and a... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed there with my hubby from 28-31/3/15 (room 1607) to celebrate our wedding anniversary. We were so impressed with the excellent service extended by the hotel staff (housekeeping, room service, front office & concierge especially). The breakfast was good. Only thing is No complimentary Internet access in the room and it is chargeable at USD18 for 24hrs usage. Strategic location... More 

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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spend 3 days and 2 nights at Sheraton, good location. Room is big and clean, bed set is very soft. Swimming pool is not too big with 1.2 m. Service mind from all staffs are very good, really recommend if you go to Ho Chi Minh.

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 2 nights at this hotel to attend conference. Staff was friendly. Maybe it was a group check-in, process and waiting time was a bit long. Room are spacious and well maintenance. My room key was locked on the second day which we don't know the reason that both of us was not able to accessible to the room. My... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I was here last month, stayed at the Presidential Suite..it was massive,very luxurious..staff was friendly. breakfast was ok, not much choices. location was excellent..wifi wasn't that great in the Presidential Suite, limited to 5 users/devices only.. overall was a great experience...

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New York City, New York
Top Contributor
52 reviews 52 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We used points to stay here for a night, so can't really comment on value. Relatively pricy bf buffet for the area, but it's plentiful. It's a beautiful hotel, the rooms are a bit dated, Internet is not free. Location is very good though, and very polite, helpful staff.

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Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear ByAirByLandBySea, Thanks for redeeming your points to stay with us at Sheraton Saigon. I'm glad the team took such good care of you during your visit and that you enjoyed our location. Safe travels until next time. Kind regards, Trixie Scully Director of Sales & Marketing More 

Los Angeles, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel during my 10 day country-hopping trip to Asia with my cousin. The staffs were super nice and polite. From the doorman, concierge to the front desk, every single one of them was super attentive. The hotel lobby is nice and so was our room! It was spacious with dated bathroom. I actually recommended this hotel... More 

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Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Holly N, Thank you so much for staying with us and also for recommending Sheraton Saigon to your friends. I'm really pleased the team took such good care of you and your cousin and you were able to take advantage of our very central location. I hope we will be able to welcome you back some time. Kind regards,... More 

Greater Brisbane, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

We spent two nights at the Sheraton and could not be happier. It is centrally located and convenient to restaurants, The Opera House and most of the tourist attractions.Very good breakfast buffet. Great customer service. Excellent view from the rooftop bar.

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Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Allen461944, Many thanks for sharing this wonderful review of your stay. We're delighted that you enjoyed your time in Ho Chi Minh City and hope to see you again. Stay connected, Trixie Scully, Director of Sales & Marketing More 

Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton Saigon was in a great location. The rooms were large and well appointed. What impressed me most was the fact that I was ill one day and asked for my room to be done early, as I couldn't go out that day. A short while later, after ordering tea, I got a phone call from the front desk... More 

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Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Reene K, It's good to know that you enjoyed your overall stay with us and that the team assisted when you didn't feel well. I'm very sorry though that the lobby WIFI wasn't stable during your visit and have asked that this be investigated as it certainly shouldn't be the case. We look forward to your next stay. Stay... More 

Hotel Review Summarization

What travelers say

  • Grand Tower(7)
  • Very good(7)
  • Club lounge(4)
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