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Sheraton Saigon Hotel & Towers

Certificate of Excellence
88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Sheraton Saigon Hotel & Towers
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1,336 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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Tel Aviv, Israel
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

As part of our honeymoon we decided to splash out and stay one night in the Sheraton. Throughout our trip we had stayed in 3* hotels and were given an amazing welcome every time with flowers, upgrades, and even just "happy honeymoon". When arriving at the Sheraton, our welcome was that there were no more non smoking rooms and rude... More 

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
143 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently stayed here for 2 nights during a recent business trip to Saigon. The location of the hotel is good as is in the case of most hotels that are in District 1. There are ample restaurants, shopping and the Opera house all located within the vicinity of the hotel. The street shops or bargain market known as Ben... More 

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Brisbane, Australia
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Typical Sheraton but pretty bland compared to the hotels we stayed at in Hanoi, Hoi An and Hue. Nothing cheap here because you are in Vietnam. Everything is at western prices. No free Wifi in the room. You have to go to the lobby. Good sized room in which everything works. Fortunately they don't scrimp on the air conditioning. Typical... More 

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California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This beautiful hotel is in the heart of the city. Close to world class shopping and nightlife. Our family love the large spacious rooms on the club floor. Club room was perfect for a quick snack or drink. Very good quality of food. Great staff and everything was clean and well maintained. I highly recommend this beautiful hotel. Great breakfast... More 

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Australind, Australia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A family leisure tour to Ho Chi Minh City spent 5 days 4 nights at Sheraton. Why do we select this hotel ? 1. Close to sight seeing spots Saigon Opera house (8 mins) Notre Dame Cathedral (9 mins) War Remnants Museum (13 mins) Lots of good restaurants around 2. Experience local shopping Vincom Centre (6 mins) Parkson (4 mins)... More 

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Colombo, Sri Lanka
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I'm not sure why anyone would pay the crazy prices these rooms cost. The hotel is in a good location yes, but there are many better options close by. The rooms are old and look tired. It's really not worth the money you pay. Stay elsewhere for better value

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Shalla, Thank you for taking to time to share your comments. I'm very sorry that on this occasion we failed to meet your expectations and you were disappointed by your room. I do however hope that you enjoyed your stay in Ho Chi Minh City. Next time you plan to visit, you might like to consider our Grand Tower... More 

Singapore, Singapore
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel with beautiful design and room decoration. Love the gorgeous view from roof top restaurant in the evening while having delicious dinner. The staffs are friendly and effective attending requests. Recommended for business trips as well as local city tours.

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear MacPanda86, Many thanks for selecting Sheraton Saigon and for letting us know you enjoyed your overall stay. I have passed you kind remarks about Level 23 Signature Restaurant on to the team and we all hope to welcome you back again soon. Stay connected, Trixie Scully Director of Sales & Marketing More 

Munich, Germany
Level Contributor
187 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Modern architecture, big windows, nice views, ideally located in the center, easy walking distances for sightseeing and shopping. Good Concierge, they cooperate with reliable tour Operators. Restaurant on the 2nd floor is very modern with a modern Vietnamese touch, full glass fronts offer nice views to the street Level, the Food is good, they offer one of the very best... More 

Was this review helpful? Yes
Sheraton Saigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Kurt K, Thanks so much for sharing this review of your stay and for recommending Sheraton Saigon. I'm delighted you had a good time and look forward to your next visit. Kind regards, Trixie Scully Director of Sales & Marketing More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a conference in this hotel. Service was great as was the rooms and quality of the amenities. It was the first time to Saigon and once you get your bearings this hotel is close to some great attractions, markets and tailors. Overall a great business or personal place to stay in a good location.

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Geoff S, It's great to see that you enjoyed your time at Sheraton Saigon.Thanks for staying with us and I hope the conference was successful. Stay connect, Trixie Scully Director of Sales & Marketing More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel lives up to its reputation. Friendly staff, well kept lobby and fast service. The rooms are sublime, and have all that you would want or expect in a Sheraton Hotel. The restaurants are very good too. The rooftop restaurant is especially good for a Saturday night jaunt.

Was this review helpful? Yes 1
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Eddiesud, It's nice to know that the team here took good care of you and that we met your expectations. We look forward to your next visit. Kind regards, Trixie Scully Director of Sales & Marketing More 

Hotel Review Summarization

What travelers say

  • Grand Tower(6)
  • Very good(6)
  • Club lounge(3)
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