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Grand Hotel Saigon

Certificate of Excellence
8 Dong Khoi St., Ben Nghe Ward, Dist 1, Ho Chi Minh City, Vietnam
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Grand Hotel Saigon
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1,347 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
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Hanoi, Vietnam
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

Trust me, you will love the bathroom more than your room. My room was somewhat a disappointment, but the bathroom deserve my 4/5 rating. buffet was alright for a five stars hotel it could been better. The hotel location is a bit off center but it is already in the center of HCM city so you can't complain about that.

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Sydney, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We highly recommend this hotel and we stayed here on family recommendations. We definitely were not disappointed. Our room was very large and roomy. The room could have done with a few more lights as it was a large room but we were only in the room to sleep. Great location. Beautiful hotel and very friendly and accommodating staff. Great... More 

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Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Historic hotel in the heart of Saigon ...great roof top bar....rooms recently renovated...reasonable price Reception and guest relations staff not very friendly and not helpful...breakfast buffet below average..airport pick up service good price and very effective

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Henry_T1930, Người quản lý at Grand Hotel Saigon, responded to this review

Dear Gerard n, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I do apologize for the problems that not meeting your expectations during your stay. I am writing... More 

Greater Wellington, New Zealand
4 of 5 stars Reviewed 1 week ago

Great service, rooms are suitably Asian and very comfortable. Food was again well presented and fresh with plenty of 'non Western options on offer. Staff were very friendly and helpful. The hotel is very central and the quiet and calm once inside and off the road was a welcome relief.

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Henry_T1930, Người quản lý at Grand Hotel Saigon, responded to this review

Dear Valued guest , I would like to take this opportunity to thank you for choosing to stay at Grand Hotel Saigon. Your satisfaction is important to us and we will share your feedback to board of directors to improve services better for guests in the future. Hoping All will get 5 points from you next times. Thank you for... More 

Yokneam Moshava, Israel
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel to stay in Saigon. Traditional preserved but with all the modern facilities one need. Very clean rooms, awesome breakfast and the location is fantastic! No complains at all, 100% recommended!

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Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

We went as a Family of 3 and had a "Senior deluxe room" which was very nice, Try the rooftop bar - it is excellent and they make really good cocktails. Price for the room was reasonable and breakfast was quite good with a good selection of both vietnamese and western food.

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Omaha
Level Contributor
138 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our stay here was part of a pre-arranged river cruise down the Mekong, concluding in Siagon. The lobby area is spacious and traditional but not a lot of seating and no lobby bar, although a cafe is adjacent. Our room was spacious and featured a lovely bathroom with shower and separate tub. Lighting was very dim however, making it difficult... More 

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Henry_T1930, Người quản lý at Grand Hotel Saigon, responded to this review

Dear Mjsomaha, Thanks for your choosing Grand Hotel Saigon for your recent stay. We really appreciate you taking the time to provide such valuable feedback and will be sure to share your comments with our entire team to improve our service and hoping your next vote will be 5 points. Thank you once again and we hope to welcoming you... More 

Christchurch, Canterbury, New Zealand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great location for this clean, tidy, well presented hotel. We stayed for 4 nights and found the room wonderful and very quiet. Bed and pillows were great. Breakfast was provided and was a great mix of Vietnamese and European food with plenty of exotic fruits to choose from. The only let down for the hotel was we specified... More 

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Melbourne, Victoria, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms in the hotel are quite generous and the buffet breakfast is quite good although not really great for western tastes. The pool is ok. Not very big. You can only really get sun for half of the day due to it being in the middle of hotel on ground level. Staff not very friendly.

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Henry_T1930, Người quản lý at Grand Hotel Saigon, responded to this review

Dear Warwick B, Thank you for your precious feedback. Please accept our sincere apology for not meeting your expectations during your stay. I am writing to assure you that we have been taking this very seriously and will conduct a thorough review on our operating procedure as well as training programs for our staff to create better services for our... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We found the staff, room, cleanliness, breakfast and location to be excellent. A very classy hotel and the room was of a very high standard. Our only disappointment was we had specially booked a pool room and only found out on check in that the pool was closed for annual maintenance during our stay. We are not complaining about the... More 

Was this review helpful? Yes
Henry_T1930, Người quản lý at Grand Hotel Saigon, responded to this review

Dear Terri C, Thanks for your choosing Grand Hotel Saigon for your recent stay. We really appreciate you taking the time to provide such valuable feedback and will be sure to share your comments with our entire team and hoping your next vote will be 5 points. Thank you once again and we hope to welcoming you back to Grand... More 

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Royal Suite (39)
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Senior Deluxe Twin River Room (22)
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