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All 371 Ho Chi Minh City hotels

Grand Hotel Saigon

4.0 of 5 Hotel   |   8 Dong Khoi St., Ben Nghe Ward, Dist 1, Ho Chi Minh City, Vietnam
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Grand Hotel Saigon
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Ranked #56 of 371 Hotels in Ho Chi Minh City
4.0 of 5 stars 1,084 Reviews
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
ozzietravelers Perth
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1,084 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed for 4 nights over Christmas in a 2 room suite which is ideal for families as it has a living area. We arrived early and our room wasn't ready but the staff were fantastic in suggesting places to eat. Breakfast was a vast buffet, with excellent service and WIFI was great. We also left early and they prepared... More 

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Morganville, NJ
Top Contributor
72 reviews 72 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here three nights at the start of a very good trip with Gate 1 Travel that included a river boat trip on the Mekong into Cambodia. The guest room and bathroom were clean as were the common areas. However, the room was a bit dated and needed minor detailing. The beds were firm and very comfortable. Wifi in the... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The entire hotel experience was ruined by a rude lady working at the reception.When we simply asked about the rates,she was extremely arrogant,rude and unhelpful.I expected better from the staff of a four-star hotel.What a pity.I think you should fire her for the impression she gives to your guests.

Was this review helpful? Yes 1
Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel Saigon, responded to this review

Dear Li M, First of all, it is our pleasure to reply your comment, and thank for take time to share with us your feeling. We need to say apologize to you if the case happen in our hotel. We know that it is quite late to take action at the moment. However, we still want to clarify the case... More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked this hotel, as it is different from many more modern hotels; it is one of the older hotels in Ho Chi Minh City with a history, which sadly is becoming neglected. Right now the hotel is very good but I can see it could become a little seedy if it is neglected. One half of the hotel was... More 

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Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel Saigon, responded to this review

Dear John Y, Thank for your comment. We glad to know that you got our differentiation with another hotels. It is what we are expecting from our customer to get the position in our guest. We hope that you could have time to come back our hotel for the next trip. Kind regards, Jacqueline Ly Guest Relation Manager More 

Sete, France
Top Contributor
70 reviews 70 reviews
48 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I like everything in this hotel : location , rooms , servive, wifi connection and the fact that unlike in some of the "huge" 5 stars hôtels in the city and very near the hotel , the size does not make you feeel like you are a small piece in a big industrial machine . Bread and pastries at kfast... More 

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Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel Saigon, responded to this review

Dear Philippe34200, Thank for rating us as 5 stars hotel. It is one of the nicest comment that we have read. We really enjoyed your thought, and it will be share among our hotel. Kind regards, Jacqueline Ly Guest Relation Manager More 

Australian
Contributor
19 reviews 19 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location in the heart of the city. Room was luxurious and excellent. Take camera when visiting the roof top bar see the 360 degree views. Breakfast is huge area with all you can eat feast and staff ready to cook omelettes (I prefer butter instead of vegetable oil when making omelette). Swimming pool had too much chlorine.

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Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel Saigon, responded to this review

Dear GeorgeGolf, Thank for your nice comment. We proud of the view from our Rooftop bar, it is one of the attractive point from our hotel. Therefore, please come back and enjoy it when you get time. Kind regards, Jacqueline Ly Guest Relation Manager More 

Los Angeles, California
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located near the Mekong river and close to many attractions. Request a room on a higher floor so that you can enjoy the views! Alternatively, visit the roof top bar and restaurant. The rooms are spacious, comfortable, well appointed and very clean. WiFi connections were good everywhere in the hotel. Staff were courteous and attentive to requests.... More 

Was this review helpful? Yes
Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel Saigon, responded to this review

Dear SherrieS, Thank for your nice comment. We trully believe that you got a great trip in Ho CHi Minh, and enjoyed our traditional food in here. We hope that you will spent your time to visit our lovely country in the future. All the best wishes for you! Kind regards, Jacqueline Ly Guest Relation Manager More 

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Colonial hotel that has been fully refurbished with excellent rooms. Breakfast buffet is very good. Staff friendliness and efficiency noted. Upgrade to suite unfortunately wasted on me as a sole traveller. Pleasant shaded pool area. Public areas on ground floor could have better facilities such as a bar

Was this review helpful? Yes 1
Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel Saigon, responded to this review

Dear S44YES, Thank for your comment which we are looking for. We hope that we could meet you up in the near future. Kind regards, Jacqueline Ly Guest Relation Manager More 

Singapore
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Established in 1930 this used to be a small, tired hotel. Not anymore. I have been staying there since 2010 and in that time they have built a new wing and completely rennovated it and re-designed reception and the whole of the ground floor. Now... it is a very nice hotel with small but nice swimming pool, plenty of places... More 

Was this review helpful? Yes 2
Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel Saigon, responded to this review

Dear dedwardsSingapore, Thank you so much for you comment. We know that you are our loyalty customer from a long time ago, and you really enjoy our hotel until now. Please do not hesitate to contact us via our website for your next trip to make sure that we could arrange the nice time for you. All the best wishes... More 

Senior Contributor
37 reviews 37 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Grand on the recommendation of friends who stayed a year ago. We believe that we stayed in the old part of the hotel and the room was beautiful - parquet floors and very spacious. There were not many electrical outlets but still enough to charge everything we needed. The breakfast buffet was excellent with some changes... More 

Was this review helpful? Yes
Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel Saigon, responded to this review

Kia Ora HineNZ, Thank for your comment. We feel happy because our well-know brand was shared by our lovely guest as your friend. We will all the best wishes will come to you, and your family. Kind regards, Jacqueline Ly Guest Relation Manager More 

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Additional Information about Grand Hotel Saigon

Address: 8 Dong Khoi St., Ben Nghe Ward, Dist 1, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Saigon 4*
Number of rooms: 226
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Also Known As:
Grand Hotel Ho Chi Minh City
Grand Ho Chi Minh City
Grand Hotel Vietnam
Hotel Style:
#4 Casino Hotel in Ho Chi Minh City
#20 Spa Hotel in Ho Chi Minh City
#22 Romantic Hotel in Ho Chi Minh City
#23 Business Hotel in Ho Chi Minh City
#30 Luxury Hotel in Ho Chi Minh City
#36 Family Hotel in Ho Chi Minh City

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