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Sofitel Saigon Plaza

Certificate of Excellence
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17 Le Duan Boulevard | District 1, Ho Chi Minh City 7000, Vietnam
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Sofitel Saigon Plaza
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1,098 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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    (361)
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There are newer reviews for Sofitel Saigon Plaza
See the most recent reviews
New York
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 1 week ago

I have only positive things to say about our 5 nights spent this past week on our first visit to Vietnam. At the outset, the hotel demonstrated that customer care is first and foremost. Our travel routing was from New York to HCMC via Seoul. Airport delays resulted in a missed connecting flight in Seoul which meant we would be... More 

Was this review helpful? Yes 1
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having chosen Sofitel and for sharing your extensive comments on Trip Advisor. We are pleased to read that you enjoyed all aspects of your stay with us and we are appreciative of your detailed comments, which recognize our Ambassadors dedication to our guests. We are equally pleased that you were amongst the first guests to try and enjoy... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic location in the heart of district 1. Walking distance to some amazing restaurants and historical sights. Accommodation cannot be faulted! Club lounge makes life easy with drinks and snacks available all day. Breakfast in the buffet is excellent!

Was this review helpful? Yes 1
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having chosen Sofitel for your stay in Saigon and for sharing your comments on Trip Advisor. We are pleased to read that you enjoyed your stay with us and found our hotel convenient and up to your expectations. We hope to have the pleasure of welcoming you again soon. With our best regards, Bertrand Courtois General Manager More 

Perth, Australia
Level Contributor
85 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second time here and its as good as the first. We stayed in the suite again,such a treat. Distinct styling,very large,lounge for the kids to sleep on,amazing breakfast and the drinks at night are brilliant.Basically anything you want! Cant wait to stay again.

Was this review helpful? Yes 1
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having stayed again with us and for sharing your comments on Trip Advisor once more. We are pleased to read that you enjoyed your returning stay with us and cannot wait to have you stay with us yet again. With our best regards, Bertrand Courtois General Manager More 

harrisburg, pa
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife stayed at the Saigon Plaza in July. We didn't book the hotel on our own as it was the final destination on a river cruise tour that began in Hanoi. However, we did update our accommodation to a club level prestige suite. We were happy that we did, as the hotel is still undergoing renovation, including some of... More 

Was this review helpful? Yes
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

We had the pleasure of having you stay with us for the Saigon part of your river cruise tour and we thank you for having taken the time to share your comments on Trip Advisor. We are pleased to read that you overall enjoyed your stay with us, especially the suite room. We are sorry that during the restaurant renovation... More 

Liverpool, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We absolutely loved this hotel. Whilst it was a little distance away from the main areas, it was not too far to walk in to the main action. We upgraded to the club rooms and this was definitely well worth the money - lovely room and great snacks and drinks throughout the day in a welcoming and relaxed atmosphere.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having chosen Sofitel for your stay in Saigon and for sharing your comments on Trip Advisor. We are delighted to read that you had a great time staying with us and we look forward to welcoming you again soon. With our best regards, Bertrand Courtois General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I had an unforgettable experience at Sofitel Saigon. From top notch service to quality food, it may be safe to say that our accommodation was the highlight of our (short and sweet) trip. But to top it all off, we must express our warmest and most sincere gratitude to Ms. Phuc at the club lounge. I had... More 

Was this review helpful? Yes 2
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having chosen Sofitel for your stay in Saigon and for sharing your comments on Trip Advisor. We are pleased to read that you enjoyed your stay with us but, above all, that Ms. Phuc made it even more special through her dedication and care. We are always pleased that our guests recognize when our Ambassadors go the extra... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had been around Vietnam for 2 weeks and spent 2 nights on this Hotel. Very good, high standards quality level are usual with Sofitel... Very well situated in the center of HCMV (district 1) the rest of the city is easy accessible. We enjoy the new restaurant at the 2 floor that opened yesterday. High quality of food and... More 

Was this review helpful? Yes
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having chosen Sofitel for your stay in Saigon and for sharing your comments on Trip Advisor. We are pleased to read that you enjoyed your stay and, more particularly, our newly re-opened all day and interactive restaurant. You were amongst the very first guests to experience it and we appreciate your positive feedback. We look forward to welcoming... More 

hunter valley nsw
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, the best breakfast.... And Im queen of breakfasts.. My favourite meal of the day. This one takes the cake. Rooms are compact but well designed. Staff very helpful. Loved the pool.great spot to finish our amazing trip to Vietnam

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, Thank you for choosing to stay with us at Sofitel Saigon Plaza and for taking the time to share your experience with us here on Trip Advisor. I am delighted to know that you love our Hotel and had a great stay at our property. We look forward welcoming you again in a not too distant future. Best... More 

Maroochydore, Australia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Sofitel Saigon Plaza for 6 nights in May. We had booked 2 x rooms and due to my Accor card were upgraded and also because of my Platinum status were provided with access to the executive lounge. The staff in the lounge were so lovely and always tried to help you with everything we needed from... More 

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. We would like to take this opportunity to thank you for your loyalty to Accor Hotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement... More 

Uluru-Kata Tjuta National Park, Australia
Level Contributor
109 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were originally spending less than 24 hours at the Sofitel for our family group of 6. We had booked the 'Opera Suite' which is effectively a suite and a luxury room on either side of the corridor joined by double doors across the corridor. We had booked a van to pick us up from the airport and Mr Nguyen... More 

Was this review helpful? Yes 1
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having chosen Sofitel for your stay in Saigon and for taking the time to share extensively your comments on Trip Advisor. We are very pleased that you had a terrific stay with us with your family and that our Ambassadors, from our Airport Representative to our helpful ladies on the Club Lounge, made you feel welcome. It will... More 

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