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Sofitel Saigon Plaza

Certificate of Excellence
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17 Le Duan Boulevard | District 1, Ho Chi Minh City 7000, Vietnam
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1,065 Reviews from our TripAdvisor Community

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Traveler rating
    599
    326
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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  • All months
    (1065)
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    (361)
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    (190)
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    (219)
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There are newer reviews for Sofitel Saigon Plaza
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Natick, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wonderful staff. Rooms were beautiful. Room service came so fast we could not believe it. This hotel was located within walking distance of many places of interest and the view from the pool was awesome. The breakfast buffet was very well done.

Was this review helpful? Yes 1
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Tavagnutti Executive Assistant Manager More 

Melbourne, Victoria, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

For that touch of elegance and service, it is hard to go past the SOFITEL SAIGON PLAZA. If you can spoil yourself by staying in a Club Room room and being able to utilise the Club Lounge on the 18th. Floor is an absolute bonus. This is the second time in 8 months that we have stayed here and would... More 

Was this review helpful? Yes 1
Auckland, New Zealand
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 3 nights mid May in a luxury club room, we luckily got the corner room (1819) which gave us 180 degree views of the city. The room was comfortable and had a nice feel to it. As others have commented there is an issue with water seeping into the bathroom when taking a shower but it is not... More 

Was this review helpful? Yes 3
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got a great deal and ended up paying about $100 a night for a $400 per night room. It was really nice but when it comes to hotels, there is really not much difference between this and a lower rated hotel. Sure, the soaps are nicer and there are free little cakes every day, but are these really worth... More 

Was this review helpful? Yes 1
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, Thank you for taking the time sharing your experience here on Trip Advisor. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards. Julien Tavagnutti Executive Assistant Manager More 

london
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Horrible, not a luxury hotel, not value for money. Felt like a dingy 3 star and very expensive at that for Vietnam at $150 per night! We also stayed at the Intercontinental a few blocks away and that is a much much better hotel so stay there if you must visit HCMC. In this Sofitel hotel the staff we delt... More 

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B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, We are quite surprised to read the content of your review. If we understand that guests may not like the design and feel of a guest room, which seems to be your case, such dislike does not actually put the hotel at fault in terms of service. When you requested to see other rooms you were shown different... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Definitely a 4plus star hotel with appropriate service and facilities. Impressive lobby, incredibly spacious rooms and bathroom, good wifi and attentive staff. Buffet breakfast was awesome but highlight was probably that beautiful pool on the 18th floor overlooking the city. Several cocktails enjoyed taking in the incredible view.

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards, Julien Tavagnutti Executive... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We made a terrible mistake by choosing this hotel. Please do not make the same mistake. We had the pleasure to stay at the intercontinental before this and i can tell you this is clearly not a 5 star property, at least in terms of service, attitude and rooms. I think this is the worst hotel i have stayed in... More 

Was this review helpful? Yes
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, We are quite surprised to read the content of your review. If we understand that guests may not like the design and feel of a guest room, which seems to be your case, such dislike does not actually put the hotel at fault in terms of service. When you requested to see other rooms you were shown different... More 

California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Your first impression with the hotel lobby is that it's too spacious but still the warmth can be felt from its wooden decor, massive column and its silver fishes floating on the reception wall. The new interior decorations create a truly romantic atmostphere with a bird cage or latern motiff everywhere you go, from the corridor carpet to in-room furniture!... More 

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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