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Sofitel Saigon Plaza

5.0 of 5 17 Le Duan Boulevard | District 1, Ho Chi Minh City 7000, Vietnam
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Certificate of Excellence 2014
Sofitel Saigon Plaza
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Sofitel Saigon Plaza
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812 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Saigon Plaza
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Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice and close to the main attractions in Saigon. Buffet breakfast great selection. Rooftop pool very nice and also great for taking night pictures of Saigon city skyline. Electrical adaptor in the room a welcome surprise. Not the cheapest place to stay in Saigon but its central location meant we didnt need taxis to visit notre dame, the postoffice or... More 

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, Thank you very much for staying with us at Sofitel Saigon Plaza and sharing your insights here at tripadvisor.com. We are delighted to know that you enjoy your room and it’s facilities. We look forward to your next visit. Best regards, Julien Tavagnutti Executive Assistant Manager More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sofitel Saigon can be easily spotted amongst the tall buildings in District 1. The hotel's front door is facing a school of some sorts. Following a steep slope up, the front facing door of the hotel looks very grand. Rooms have been recently renovated. Got a basic room on the 5th Floor, not much to shout out on the view... More 

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest I would like to thank you for choosing the Sofitel Saigon Plaza as your Hotel during your recent visit to Ho Chi Minh City and to share your comments here on Trip Advisor. We were delighted to read that you enjoyed your stay with us and in particular satisfied with our hotel location, service and the Pool on... More 

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Aside from the beautiful decor, the room had plenty of accessible electrical outlets (including one international adaptor), and a bedside control panel for the numerous lights, which included bedside reading lights. The pillow was not comfortable, but luckily, they had a pillow menu to order from. We got a club room, which allows access to the Club Lounge on the... More 

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of your recent stay here at the Sofitel Saigon Plaza. We are delighted to know that you enjoyed your stay with us, and that you were able to take advantage of our Sofitel Club on the 18th floor. We also appreciate your kind words for the... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

We very much enjoyed our stay in Ho Chi Minh City, except for our stay at the Sofitel. It is getting a bit tired for a highly rated hotel. More importantly, We had a number of service hiccups from several staff which we brought to the attention of the manager. He clearly was not on top of things and most... More 

Was this review helpful? Yes 1
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear guest, Thank you for sharing your feedback on TripAdvisor. We are deeply concerned by your recent stay experience and sincerely apologise for not meeting your expectations. We would like to address the issues raised and will be in touch with you soon. Yours sincerely, Julien Tavagnutti Executive Assistant Manager More 

Zurich, Switzerland
Top Contributor
391 reviews 391 reviews
43 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 2 weeks ago

EXO Travels, Ms Thu organised our 10 day trip in Indo China beginning in Ho Chi Minh City. EXO guide welcomed us at the airport and took us to all the sites as planned. However, we did not miss him or the driver when they were not there. Accor delight made our movements in the city very easy. Friendly Sofitel... More 

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, We sincerely appreciate you taking the time to provide us your feedback and sharing it on Trip Advisor. We pride ourselves on superior customer service and we are glad to see that our team members went above and beyond to make your stay more comfortable. We look forward welcoming back in a near future. Best regards, Julien Tavagnutti... More 

palm desert, ca
Top Contributor
109 reviews 109 reviews
41 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean. Great breakfast included. Great service. Location was good. I didn't make it the pool unfortunatly. Fast elevators. Outstanding bathroom. Pillows were. Too soft but that is in fashion now days

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest I would like to thank you for choosing the Sofitel Saigon Plaza as your Hotel during your recent visit to Ho Chi Minh City and to share your comments here on Trip Advisor. We were delighted to read that you enjoyed your stay with us and in particular satisfied with our hotel location and service. Please rest assured... More 

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

luxury!!! Wonderfully appointed, homely rooms and extremely attentive staff. Excellent roof top pool and food ISO die for. Conveniently located in the northern part of district 1 near the botanical gardens. A 10 minute walk to the markets and other attractions.

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, We would like to thank you for taking the time to post a review for the Sofitel Saigon Plaza and for your comments about our hotel facilities and services. We will definitely pass the message to the team. We look forward welcoming you again in a near future. Best regards, Julien Tavagnutti Executive Assistant Manager More 

Brisbane, Australia
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Close to city, busy, excellent staff. The comfortable 'luxury' room was of medium size, small bathroom shower over the bath, very good bed and pillows. Wifi, and nice rooftop pool. The club is worth the extra cost. Warning - ripped off by taxi driver. Caught taxi No 5512 from market to hotel, should have been about 50,000 dong, (about A$3... More 

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Guest, Thank you very much for staying with us at Sofitel Saigon Plaza and sharing your insights here at tripadvisor.com. We are delighted to know that you enjoy your room and it’s facilities. We feel sorry for the experience of the Taxi driver, however we do not have any record of such incident, for next time, please seek hotel... More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights, part of luxury escapes package deal. Hotel facilities were great, swimming pool was large and beautiful on the 18th floor We also used the gym and had a foot massage in the spa. Staff were very welcoming. We are traveling to celebrate my husband and my 20th Wedding anniversary and hotel was extremely thoughtful and... More 

Was this review helpful? Yes
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Juros, We would like to thank you for taking the time to post a review for the Sofitel Saigon Plaza and for your comments about our hotel facilities and services. We will definitely pass the message to the team. Once again, congratulation on your 20th anniversary and we look forward to serving you again in the future. Best regards,... More 

Eden, Australia
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was awesome - but we were offered and did pay $100AU (per night) for the pleasure of an upgrade to the 19th Floor - it was a very special occassiona for us ( We stayed 5 nights) that said the money was well worth the benefits. The 19th floor upgrade gave us the benefits of an AWESOME suite... More 

Was this review helpful? Yes 2
JulienTAV, Manager at Sofitel Saigon Plaza, responded to this review

Dear Gilliganandskip , Thank you for having chosen Sofitel for your stay in Saigon and for sharing your comments on Trip Advisor. It was our pleasure to be able to provide you with such a good experience here at Sofitel Saigon Plaza. We join the whole team thanking you for acknowledging our efforts in creating memorable and enjoyable hotel experiences... More 

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Additional Information about Sofitel Saigon Plaza

Address: 17 Le Duan Boulevard | District 1, Ho Chi Minh City 7000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Saigon Plaza 5*
Number of rooms: 286
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Also Known As:
Sofitel Saigon Plaza Hotel Ho Chi Minh City
Sofitel Hotel Plaza Saigon
Sofitel Ho Chi Minh City
Ho Chi Minh City Sofitel
Hotel Style:
#6 Romantic Hotel in Ho Chi Minh City
#7 Luxury Hotel in Ho Chi Minh City
#9 Family Hotel in Ho Chi Minh City
#11 Business Hotel in Ho Chi Minh City

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