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Renaissance Riverside Hotel Saigon

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8 - 15 Ton Duc Thang Street, District 1 | District 1, Ho Chi Minh City, Vietnam
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Renaissance Riverside Hotel Saigon
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1,631 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laguna Niguel, California, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed most aspects of this hotel. The pool is very nice. It's on the roof and is very scenic up there. The rooms are good sized. Beds are comfortable. The bath tub was a little small for me but I'm 6'4" or 193cm and any time I'm in Asia, I know I'm going to have to squeeze to fit... More 

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Birmingham, United Kingdom
Level Contributor
78 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Have stayed here 4 or 5 times and never any major issues. Breakfast is good in a nice bright and sunny room. Staff are friendly and helpful. Nice atrium bar. Rooms are spacious. Gym is good and equipment plentiful and new. The swimming pool on the top floor is also a great place to relax and have a swim

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Guestvoice t, Director of Operations at Renaissance Riverside Hotel Saigon, responded to this review

Dear Peter W, Thank you very much for taking the time to give us a nice review. It is indeed a pleasure to read such appreciative words from guest as you. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has wonderful views over the Saigon River and is positioned at a bend so you can see a long way in both directions. The rooms are good without being outstanding but the staff are lovely and very helpful, a very common thing in Vietnam. The breakfast is excellent - we stayed in the Metropole before this and it... More 

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Guestvoice t, Director of Operations at Renaissance Riverside Hotel Saigon, responded to this review

Dear Justin M, Thank you for taking the time to share with us your experience in regards to your recent stay at the Renaissance Riverside Hotel Saigon. Your comments about our location, services and breakfast at Riverside Café are most kind. At Renaissance Riverside Hotel Saigon, exceeding guest expectations is our greatest priority. We always aim to go the extra... More 

Australia
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

This Marriott Hotel is everything you expect from a Marriott. Location is great and adjacent to the Saigon River, at the end of the vibrant street of Dong Khoi, and a short walk to The Rex Hotel on Le Loi (street). The hotel has a rooftop pool, which was a welcome relief after walking the streets of the city. We... More 

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Guestvoice t, Director of Operations at Renaissance Riverside Hotel Saigon, responded to this review

Dear Brett G, Thank you for sharing your experience at the Renaissance Riverside Hotel Saigon! We really appreciate your feedback and are delighted to hear that you had a great stay. Your comments about our location, rooftop pool, room as well as Club Lounge services and food are most kind. With a spirit to serve, we take great pride in... More 

Teesside
Level Contributor
115 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two nights booked via tour agent. Staff helpful and efficient, breakfast large choice. Good location, room smelt of smoking, however, not here long enough to ask for a move (614). You cohld do a lot worse than stay here.

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Guestvoice t, Director of Operations at Renaissance Riverside Hotel Saigon, responded to this review

Dear Simple_blokeTeesside, We are delighted to know that overall, you enjoyed your stay with us. In particular your comment about our breakfast, the service we offered as well as our location. It is great to know that our guests enjoy our services. Guest satisfaction is our number one goal and there is nothing better than achieving that! We look forward... More 

St Peter Port, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room -and indeed the whole hotel- had free WIFI for guests, which was consistent and quick. The breakfasts had excellent cuisine. For example there was an egg stand doing omelettes and a noodle stand doing, well, noodles. Huge range of local and European food. The gym and pool on the top of the hotel were both of a high... More 

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Guestvoice t, Director of Operations at Renaissance Riverside Hotel Saigon, responded to this review

Dear GuernseyDonkey11111, Thank you for such a wonderful review. We work very hard to not only meet but constantly exceed our guests' expectations and are very pleased to read you had truly a memorable experience. Delivering authentic hospitality is what we strive to do and comments like yours make us feel even more proud of our staff and what we... More 

Sydney, Australia
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location down near the river in Zone 1. The Hotel is getting a little old (nothing too bad) and the small things are noticeable. The Roof top bar / pool is OK, but it could be a lot better. The Atrium bar / lounge is noticeable for it's lack if atmosphere, and there are smokers there. Buffet breakfast and... More 

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Guestvoice t, Director of Operations at Renaissance Riverside Hotel Saigon, responded to this review

Dear cam_sydney4, Thank you for taking the time to write us a review about your experience at the Renaissance Riverside Hotel Saigon. Though we are glad to receive your good comments about our central location, our breakfast and lunch buffet as well as our services, we are concerned to read that we did not meet all your expectations to make... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I stay at the Renaissance Riverside not because it's the nicest or cheapest hotel in Saigon, but because it's home away from home with club lounge access (while I'm earning Marriott Rewards points). It's all about the free breakfast, snacks, light dinner items, and drinks in a comfortable atmosphere with a great view overlooking the Saigon River. The attendants in... More 

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Guestvoice t, Director of Operations at Renaissance Riverside Hotel Saigon, responded to this review

Dear Ashley E, Thank you for staying with us recently and for taking the time to review our hotel in this forum. We are glad to know that your stay with us was enjoyable and you were well treated by the Club Lounge team, especially Ms. Tuong, who always provide the exceptional service to our guests. At the Renaissance Riverside... More 

Beaconsfield, United Kingdom
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights prior to a Mekong River cruise. We had a standard room with a river view. On arrival we were offered an upgrade to a club room for a reasonable extra charge per night. However the room we had was very good - large - clean - great bathroom - free wifi etc an upgrade would... More 

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Guestvoice t, Director of Operations at Renaissance Riverside Hotel Saigon, responded to this review

Dear Mark B, Thank you for choosing to stay with us and sharing your great comment regarding your recent stay at the Renaissance Riverside Hotel Saigon. We are pleased to know that you enjoyed your stay including our room and our quality breakfast. The location of the hotel really allows you to discover many attractions of the city easily. It... More 

Thousand Oaks, CA
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only had a chance to spend one night before our 8 day river trip up the Mekong River from Saigon to Sien Reap, Cambodia. The hotel and staff could do enough for us, so helpful in so many ways. As an American traveling in Viet Nam considering our history I can only say "Wish I came earlier" My wife and... More 

Was this review helpful? Yes
Guestvoice t, Director of Operations at Renaissance Riverside Hotel Saigon, responded to this review

Dear greatwine, Your review is really a huge encouragement for us to keep improving and providing our guests with even better service. Thank you very much for choosing to stay with us and writing such a lovely feedback. It was our pleasure to have you stay with us and we look forward to welcoming you again with warm and gracious... More 

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