After reading all the bad reviews I was pleasantly surprised. Our room did have a little moldy smell, but this is a country of high humidity and a slight smell is some times expected. We turned on the ventelation and is short order the smell was fine. Although billed as all suites, many rooms are disjointed and true to other... more

Although the rooms were very clean, there was a lingering smell of ashtray constantly for the 3 days we stayed there. The 'suite' consisted of an tiny bathroom, huge bedroom straight out of the 80's, and a 'living room' which had a miserable worn out sofa, and miserable table and chairs, again in 80's grey and blue decor. We didn't... more

We stayed at the Best Western Chancery Hotel in Saigon for 3 nights at the start of our two-week tour of Vietnam, arriving after a long flight from London with a few hours hanging around at Bangkok Airport before our connecting flight. On first appearances the Chancery Hotel was very attractive and we were certainly not expecting a suite. We... more

We rented two rooms for 3 adults & 3 children. We were charged a higher "delux" price for a smaller "superior" room. We confronted the receptionist after comparing our smaller room to the other "delux" room but they came up with excuses and reasons why it is smaller. Our second room had "odor" that was unbearable. It was a combination... more

We checked out eventhough we had paid for two nights in advance. This place should not be a Best Western. Ants In room. They would not move us to another room. Eventually they sprayed the ants. However we still had ants in the room. When we checked out they offered to move us to another room- reception very poor. Met... more

This Hotel is very well appointed - the "suite" was large, but some space was wasted with an oversized living room and undersized bathroom. Bed linen could be changed on a daily basis if required. The laundry service was fast and simply excellent. Breakfast is served on the 7th floor and was of a commendably good standard. The lobby coffee... more

I stayed in Hotel, on sixth floor, December 2005. My room was very clean and I had the option of having bed linen changed daily or on consecutive days. Staff were very helpful-recommended a brilliant tailor(Mr Chuong) and hairdresser. Taxis were called promptly(I was terrified of crossing the streets!). I will revisit more

The location of the hotel is on the edge of town across the road from a park - it is only a short walk (about 1 - 1.5km) into town although in the heat of summer at times that walk felt much longer! We found the location ok but just a few blocks further away from the city and it... more

We stayed at the Chancery Saigon in October 2004. its a French colonial era hotel where they have taken every two of the old bedrooms, put an ensuite bathroom in between and turned one room into a bedroom and the other into a sitting room. It means that the bedrooms are a little on the small side but with the... more