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3.0 of 5 Hotel   |   59-61 Nguyen Thai Binh Street | Nguyen Thai Binh Ward, Ho Chi Minh City, Vietnam
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Ruby River Hotel
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Ranked #53 of 380 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Colettetravel1 Ormond Beach, Florida
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352 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ormond Beach, Florida
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars NEW

It is hard to argue with the emotional aspects of hotel stays. The room was small but clean. This staff was consistently helpful with some caveats. I was charged $15 by the hotel for the bus trip to Phan Thiet and then discovered that it was actually five dollars before I experienced the inconsistent "luggage charge" shakedown. The hotel is... More 

Was this review helpful? Yes 1
Wellington, New Zealand
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

All the Staff at the hotel were amazing and went out of their way to help us. From the concierge helping us with bags and showing us our room, the receptionist sitting down to give us a map and some city tips, and the concierge pointing us in the right direction to find a chemist. Made our stay memorable. The... More 

Was this review helpful? Yes 5
Rheda-Wiedenbruck, Germany
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you want to feel the pulse of HCMC, stay at Ruby River Hotel: - Warm welcome - Excellent service - Great staff - Well provided and comfortable (ruby) rooms - Noisy and busy, but that´s HCMC - Only a short walk to Saigon River, Ben Thanh Market and other hot spots When we came back to Ruby River Hotel... More 

Was this review helpful? Yes 6
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, We were enchanted on how you shared your experience at Ruby River Hotel. Our entire team always strive hard to provide the utmost comfort for our guests. We are very happy that we met your expectations. Thank you for choosing to stay with us again and we hope to see you more often at Ruby River Hotel.... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel 14nights b/b they put us in a lovely but very small room to start with ok for a night or two so we asked to be moved to a larger room no problem Nhi the front office manager arranged the move straight away she also arranged all our trips what a lovely young lady nothing was... More 

Was this review helpful? Yes 8
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, Your excellent rating made all our team members more inspired. Thank you very much for your beautiful comments. We also shared your special thanks to all our staff. Our whole team is very pleased to learn that you would stay with us again. We hope we will not wait too long to welcome you back. Sincerely, Nhi... More 

Melbourne
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

We were lucky enough to stay at this great, little hotel on 2 occasions throughout our adventures of Vietnam. We stayed a total of 10 days and had a really positive experience. Ho Chi Minh can be an overwhelming place, but the beauty of Ruby River, lies in its location. It's only a short 10min walk to Ben Thanh Market,... More 

Was this review helpful? Yes 2
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, It is with great pleasure reading your motivating comments and we shared them with our team members. We also shared your special thanks to all the front desk staff, especially Tien, Kiet and Dung who always greeted you with a smile on their faces. Thank you very much as well for your recommendation and we look forward... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a nice small hotel, the rooms are clean but little. The staff is very friendly and try to help, I only have a suggestion, they should have better info about the restaurants around the area so they can provide a better service. The breakfast finishes very quickly, and there is only a few selection. Overall is a... More 

Was this review helpful? Yes 1
Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed already several times on business trips at the Ruby River and I was always pleased and never disappointed by this hotel. This time I treated myself to the Deluxe room, a great experience! The main asset of this hotel is the staff. Extraordinary friendly, competent, supportive, attentive with great language skills. These attributes goes from room-maid, technician, bell-boys,... More 

Was this review helpful? Yes
Beziers, France
Contributor
20 reviews 20 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I highly recommend to avoid to stay at Ruby river hotel à Ho Chi Minh City. I booked a room with “park view” and the view was really an oldwall. The noise of people using toilets 1 floor above was very important in my room. The “king size” bed was in fact 2 twin beds attached together but the blanket... More 

Was this review helpful? Yes
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, Thank you very much for reaching out to the hotel via all the different sources. This is greatly appreciated as we do take any form of guest feedback very serious. We value such sort of feedback as it provides us the opportunity to continue evolving, while at the same time look at what we do through our... More 

Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for two days, did a trip to the Mekong Delta and returned for another day, and we were very happy with the service we received. The hotel is situated in a central location near several of the main sights, but is still nice and quiet at night. But what really makes this place stand out is it's... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is very near to the Ben Thanh market, only 5 mins if you walk and trust me you can find a lot of good food there. I stayed on 8th floor, a bit noisy in the morning because a restaurant is on 9th floor. Breakfast here is average, too cold sometimes but it's not too bad. Room is... More 

Was this review helpful? Yes 2
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, Great comments from our stayed guest is like receiving an award. Your feedback is prestigious and gives a lot of motivation to our team members. Thank you as well for your kind recommendation about our hotel with special mention of peaceful location and always warm welcome. We hope you can stay again at Ruby River Hotel for... More 

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Additional Information about Ruby River Hotel

Address: 59-61 Nguyen Thai Binh Street | Nguyen Thai Binh Ward, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ruby River Hotel 3*
Number of rooms: 50
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