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Ruby River Hotel

59-61 Nguyen Thai Binh Street | Nguyen Thai Binh Ward, Ho Chi Minh City, Vietnam
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Ruby River Hotel
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Ranked #75 of 385 Hotels in Ho Chi Minh City
A recent review
5 of 5 stars reviewed 2 days ago
HygieneSeeker Montreal, Canada
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385 reviews from our community

Traveler rating
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    39
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Montreal, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

It's perfectly friendly and eager to serve kind of staff. Few hiccups because I believe they are training some and some remain amateurs in communication but I have felt really taken care of and am really pleased with the stay. Proximity to the must see places around hcmc is another bonus. Overall, very high standard 3*hotel. Will need infrastructure upgrades... More 

Was this review helpful? Yes
Melbourne, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

The staff at the Ruby River especially TIEN were excellent. They were very safety conscious and warned us about being careful on the streets. Our room was clean and modern with everything we needed. Tien even printed out some paperwork for us at no cost. I would definitley recommend the Ruby River.

Was this review helpful? Yes
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Margi1955, Thank you so much for the outstanding review, truly appreciated! I am very happy to know you had a nice stay and memorable with us and you were able to feel satisfied on your recent stay here. We always want to minimize the negative issues that may occur and help you get a great time here, we are... More 

California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I and my boyfriend stayed in Ruby river hotel at the beginning of May, we got the choice of this hotel because of good ranking in the trip advisor: good location, room with window, good view, clean, check-in carried out quick we pleased.The 9th floor for breakfast that very good with many choices but what made us disappointed that is:... More 

Was this review helpful? Yes 4
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice and clean hotel. The staff was very helpful and very nice to us and even came with cake on my birthday. Breakfast was normal, they had western breakfast and asian breakfast with a nice view of the city. We loved it here and felt very welcome in this hotel.

Was this review helpful? Yes
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Robin v, Thank you very much for the wonderful review, it truly means a lot to us. We are so pleased you have a beautiful memory of the hotel. We love helping our guests celebrate their birthday! Get your love for us was the most amazing thing and for sure we will always be your second home, your second... More 

Taipei
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The staff is very friendly, the rooms are clean, and the location is perfect. I enjoyed the one night we stayed there and I would definitely go back. The rooms are a bit small, but I didn't hear all the noises that woke me up at the other hotel. The air conditioner was great and kicked in quickly so you... More 

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RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear tuyet82, Dear tuyet82, Thank you for taking the time to give us some feedback about your visit to Ruby River Hotel. We are so glad to hear that you enoyed your stay with us and very excited to be your new go-to hotel in Ho Chi Minh city. We appreciate all your kind words about our hotel and really... More 

Miri
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stay at here during our recent trip to Saigon. The location is good. The Art museum is just about 3-5mins walk from the hotel. Ben Thanh Market & Bitexco Financial Tower (Another direction) is about 10mins walking distance. Signature Saigon Hotel is just beside this hotel. And there are few restaurants & food stall nearby the hotel. For transportation wise,... More 

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RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Chewyinc, Thank you for the stunning view on our staffs. This is a great motivation, a spiritual support for me and our team. We are a family and we love to care. Can't tell you how happy we are to hear that you have enjoyed the convenient location of the hotel and found it an excellent place to stay... More 

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Hotel was good and in a good location, very close to the market. It certainly looks the part and the staff are very helpful. The 9th floor restaurant gives nice views over the city at breakfast. Was particularly pleased with their handling of us choosing to stay in Hoi An for an extra night. I just expected to be charged... More 

Was this review helpful? Yes
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Jackwally86, I am so glad you were able to enjoy all aspects of the Ruby River Hotel experience! We always want to improve our service take care of the customers in the best way. Good feedback from you is the most meaningful gift for our work. We hope that anytime you are planing to return to this beautify city,... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here twice on our Vietnam trip. Value for money is excellent at this place - clean rooms, helpful staff, good breakfast. The location is really good as well, the bus station is right around the corner and there are lots of shops and restaurants in the area.

Was this review helpful? Yes 1
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear chrrissy, Thank you very much for choosing to stay at Ruby River Hotel and for the time that you had taken to share your feedback with us. It gives me great pleasure to read that you had enjoyed breakfast buffet, the comforts of our clean room, and the level of helpful staff. Your compliments had been shared with our... More 

Lidingö, Stockholms Län, Sweden
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Got to Ruby around 8am in the morning and initially our booking couldn't be found. However we got a very warm welcome from the personnel while they sorted out our booking and managed to check us in immediately so we could get a well needed rest. Very reasonable priced, clean room and absolutely brilliant service from everyone we met here.... More 

Was this review helpful? Yes 1
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Niclas W, We appreciate the chance to bring you the best that we can during your stay here and your nice comments about the service and the staff. Thank you very much for your appreciation for our hotel, this is a very meaningful gift for us . I hope that together with the hotel, you had a great vacation... More 

phuket
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well situated within easy walking distance of central market. Staff are extremely helpful and friendly. Rooms modern clean and double glazed so quiet. Simple but adequate breakfast on top floor. No restaurant or bar but plenty of choices nearby. Highly recommended.

Was this review helpful? Yes 1
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear junk1e, Thank you for taking the time to describe your experience at Ruby River Hotel on TripAdvisor. A detailed review such as yours is always appreciated as it helps us to continue to focus on our job - gives customers the best satisfaction. We are happy that overall, you enjoyed your visit to Ho Chi Minh City and our... More 

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