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All 618 Ho Chi Minh City B&Bs / inns

Ruby River Hotel

3.0 of 5 Small Hotel   |   59-61 Nguyen Thai Binh Street | Nguyen Thai Binh Ward, Ho Chi Minh City, Vietnam
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Ruby River Hotel
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86%
Ranked #16 of 618 Ho Chi Minh City B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
ChrisJangP Ho Chi Minh City, Vietnam
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  • Reviews (254)
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254 people have reviewed this hotel

Traveler rating
    98
    121
    24
    6
    5
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29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Ho Chi Minh City, Vietnam
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed today NEW

I stayed here with my friends and we enjoyed our stay at this hotel. It has a great location that we can easily reach to all sights of HCM city within a short walk. All staffs here are so so sweet!! I recommend this hotel to everyone planning to HCM.

Was this review helpful? Yes 1
Cork, Ireland
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Staff very helpful, location good, within walking distance of the tourist sites in District 1. Also walking distance to the street where the bus tours have their offices in District 1, very handy Rooms were as I'd expect for a hotel in a big city, you're not going to be line dancing in there but it's got everything you need

Was this review helpful? Yes 2
Brisbane, Australia
1 review
2 of 5 stars Reviewed 4 days ago NEW

After a long flight from Brisbane on 20th July at 23:00 hrs and was advised by reception that the deluxe room which was booked and paid for 2 months ago was not available and we were downgraded to a normal room. We have booked 4 rooms for our family to stay here for a total of 8 nights, I am... More

Was this review helpful? Yes
RubyRiver59-61, Tổng giám đốc at Ruby River Hotel, responded to this review

Dear Miriam. Hope our feedback finds you well and thanks for your comment on Trip Advisor on July 20 Once again, I’m terribly sorry for our staff’s mistake. I do commit this will never happen and to prove that it’s our honor and pleasure to serve your family and our valued guests. Thanks & Warm Regards Hotel Manager Son, Mai... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A high-end hotel with excellent service for good value. The rooms were clean, reception was great, welcome drink included and a decent breakfast as well. Had a really good night's sleep. Only downside I could come up with was that the hot water in the shower wasn't of a steady temperature, but I've had worse... If I would go back... More

Was this review helpful? Yes 2
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, We are absolutely sorry for unsteady temperature of the hot water machine because of machinery phenomena that is hard for us to foresee but at the moment we got your precious feedback we contacted with service men who are in charge to correct the wrong workings of the hot water machines. Thank you very much for tour... More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Myself and my friend stayed here for our last 2 nights in Vietnam, and loved it. The location is brilliant, and the rooms were clean and nicely decorated (with a jacuzzi bath in the en suite!). The staff were really helpful and friendly, they helped us to book taxi's and recommended a restaurant down the road which was our favourite... More

Was this review helpful? Yes 5
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, We are always grateful for feedback that we receive to ensure we provide the best level of service and facilities that we can offer to our guests, and We are very sorry for the phone woke you up a couple of times on your second night making bizarre sounds. We hope to welcome you back in the... More

Miami, Florida
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was good, clean, airy, good linens and towels. Breakfast buffet offered variety of choices. Staff was good, always willing to help. They allowed me a late check out ( 1 PM ) the day I left. Good value for this city.

Was this review helpful? Yes 5
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, We are delighted that you have chosen to stay with us during your visit at Saigon. So happy to hear you enjoyed your stay, thank you very much for taking time and sending us your feedback. Your review is so comprehensive that I don't think I need to add anything more We hope you can stay with... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Firstly, this hotel has without a doubt the best service I have ever experienced. It is located in a great position - very close to the big market in Ho Chi Minh and other shopping and dining areas. Rooms are clean and serviced our needs well - just a place to sleep. On a different note - when in Ho... More

Was this review helpful? Yes 5
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, Thank you for your fantastic review. We are glad to know that you had a good impression of our hotel. It is great that we were able to meet your expectation with our facilities and services. Our staff receives many good comments from many guests and we are happy to hear the same from you. Thank you... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location! Walking distance from Ben Thanh Market, friendly and helpful staff, they even upgraded our room!, breakfast was okay. Found out that you can even request for a halal breakfast (especially for a Muslim guest) Overall we had a wonderful stay in Ruby River Hotel.

Was this review helpful? Yes 4
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback and recognizing so many positive aspects of your stay. We are so glad you found our great location and our staff gracious, helpful and friendly. This is what the Ruby River team really loves to hear. We hope you will have the opportunity to return to Ho Chi Minh City in near... More

San Diego, California
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my fiancee just recently stayed for a week at the Ruby River hotel. The staff was friendly and customer service is a plus! Rooms are clean and comfortable. It is within walking distance to shops and attractions, Food is good. I would definitely stay here again. A 3 star hotel with a 5 star staff.

Was this review helpful? Yes 8
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, We are pleased to read your awesome review. Regarding your comment about the hotel staff and customer service.We are also very happy to receive your feedback about our food and room. Thank you for your recommendation too. We look forward to the next opportunity of welcoming you at Ruby River Hotel Sincerely, Nhi Nguyen Front Office Manager... More

Annandale, Australia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed a total of three nights at Ruby River and it is a great place to stay. Right in the middle of district 1 it is within walking distance of a number of attractions and restaurants. The staff were very helpful and went out of their way to ensure we had a pleasant stay.

Was this review helpful? Yes 7
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, We were delighted to see that you have recently recommended our hotel services here on Tripadvisor. We are happy to hear you enjoyed your recent stay with us. We really appreciate your compliments and have share with our team. Thank you for recommending Ruby River Hotel. We hope to welcome you again soon. Sincerely, Nhi Nguyen Front... More

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Additional Information about Ruby River Hotel

Address: 59-61 Nguyen Thai Binh Street | Nguyen Thai Binh Ward, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ruby River Hotel 3*
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Amenities

Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Whether in Ho Chi Minh City for business or leisure, Ruby River Hotel in downtown Saigon is your home away from home. Located within walking distance of District 1's main attractions, this boutique hotel features spacious rooms, and elegant restaurant, friendly staff and a relaxing atmosphere. Conveniently located in central Saigon's Ben Thanh and Dong Khoi areas, Ruby River Hotel provides graceful, air conditioned rooms with en suite bathroom and free WiFi. The hotel features a restaurant and a tour desk. Popular HCMC attractions are located nearby. Notre Dame Cathedral, Saigon Opera House, and the War Remnants Museum are all a quick five minute drive away. Tan San Nhat International Airport is just 30 minutes by taxi. ... more   less 
Number of rooms
50

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