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Ruby River Hotel

59-61 Nguyen Thai Binh Street | Nguyen Thai Binh Ward, Ho Chi Minh City, Vietnam
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Ruby River Hotel
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1 room 1 guest
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Ranked #65 of 395 Hotels in Ho Chi Minh City
A recent review
5 of 5 stars reviewed yesterday
Nigel J Melbourne, Australia
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459 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Room was good, bathroom excellent. Very friendly, helpful and obliging staff. Location is central with lots within walking distance. We had to stay a bit after checkout and they were very good in this regard, minding the luggage and offering space to freshen up and change before the long flight back to Melbourne.

Was this review helpful? Yes
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Solid hotel, clean and tidy. Breakfasts weren't the best I'd had - omelette order was either forgotten or still being cooked 20 mins later when I needed to go on 2/3 occasions. The other time it turned up within 10 mins. The shower -baths are a bit of a pain also (leak everywhere)

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RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear William F, Greetings from Ruby River Hotel! First and foremost, thank you for taking the time to review us. On behalf of the hotel and staff here, I offer my sincere apologies for your less than satisfactory stay. In regards to the inconsistent service you received at breakfast, your experience is unacceptable to us. I have shared you review... More 

Chicago
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

I would recommend the Ruby River Hotel. Check in and out was fast and professional. They gave me a cold drink after I checked in. The breakfast buffet was great with a good variety of eastern and western dishes. The room was very comfortable with good lighting, internet, cable tv and good hot water. The location is great as it... More 

Was this review helpful? Yes
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear rrlewis4, Greetings from Ruby River Hotel. Thank you for your lovely review! I'm delighted to hear that we were a 'Excellent accomodations in Saigon' for you. It's always nice to hear from guests as we get an opportunity to learn what sets us apart and how we can improve. We cherish the relationships we have with our guests, and... More 

Seoul
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel has everything what every visitors wants whoever you're tourist or on business trip. The location is just 10 min from Ben Thanh market by walk, so it's not that much noisy or busy, but quite close to all the best spots like market, Dong Khoi street, river side, De Tham street, etc. The room is really clean and... More 

Was this review helpful? Yes
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear wizard505, Greetings from the Ruby River family! Thank you for taking the time to review us. I'm delighted to hear that you enjoyed your vacation with us! At a fair price nonetheless! I have noted that you appreciated the location and wonderful staff; indeed, some of our best attributes, thank you so much. We greatly appreciate your taking the... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Located in District 1 (Ho Chi Minh is broken into districts or burrows) which makes it convenient for all the shopping and restaurants. This is a more affluent area of Saigon. This hotel is wonderful. The staff are very helpful, courteous and friendly. You are always greeted with a nice smile and salutation. After checking in... you are provided with... More 

Was this review helpful? Yes
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Tobin A, Greetings from Ruby River Hotel! We are very pleased that you enjoyed your stay with us at Ruby River Hotel. Our mission is to accommodate our guest with the highest level of service and I am happy we were able to deliver that you. It was a pleasure to learn about your experience with us, and appreciate... More 

Kuala Lumpur, Malaysia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Superb friendly hotel's employees over the reception counter with excellent introduction of the local surrounding; is like an instant tour guide with a ready map for any arrival guests. Check-in was smooth the right room and the right money we booked. This hotel knows how to cater all type of guests even suggested we should make another experience by taking... More 

Was this review helpful? Yes
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Fais_Jeff, Thank you for staying at the Ruby River Hotel and taking the time to share your experience on TripAdvisor. I am delighted that you had taste our warm & caring service and you found our location as well as property facilities to your preference. Thank you for noting your positive experience with the staff. We are fortunate to... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

I was there from 21-24 August 2015, when rated it was stated as a 3-star hotel but it was right in District 1 where Ben Than Market and Saigon Square (our ultimate goal haha) are, so we took it anyway. We were unexpectedly surprised to find the hotel is spanking new condition (renovated in 2013) and their staff were very... More 

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RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear yvonnehee, Wow! Thank you very much for leaving a review of our Ruby River Family. I am very happy to know that you felt looked-after by all of our staff! We often say that the staff here make up the heart of this hotel, and I am continually reminded of that when reading your review. Thank you for taking... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Not very clean hotel bed and blanket. And the bed isn't comfortable. The staffs were very friendly and helpful. And the breakfast at the rooftop is delicious. The locations is quite convenient to travel around.

Was this review helpful? Yes
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear yellow2103, First and foremost, thank you for taking the time to review us. We greatly appreciate your feedback as it allows us to grow as a conscious business. I'm delighted to hear that overall, you found us as a hotel with " friendly staff ", thank you so much! In regards to the room, I offer my sincere apologies... More 

Carlisle, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights at the end of a tour from north to south Vietnam. The staff are very friendly and give a good welcome. The breakfast is good and it was nice that you could sit out above the city if you wanted. our room had 2 windows so was nice and bright and faced over the... More 

Was this review helpful? Yes
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear ruthyroos, Greetings from Ruby River Hotel. Thank you very much for your thoughtful and considerable review. I believe that future guests will find your review to be very helpful! I'm pleased to hear that overall you enjoyed your stay with us. We greatly appreciate your feedback and observations, as it allows us to grow and improve as a conscious... More 

Vienna, Austria
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Friendly and supportive staff in a nice hotel close to city center. Nice view from the breakfast room on top level. City center in walking distance. Clean and nice rooms. Everything to our satisfaction.

Was this review helpful? Yes
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Elsigan, Greetings from Ruby River Hotel. Thank you ever so much for your laudatory and considerable review! It was a pleasure to learn about your experience with us. Thank you for taking care to note all of the aspects of your stay. I look forward to sharing this with the rest of our staff here. We love fostering relationships... More 

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