We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ruby River Hotel

Certificate of Excellence
59-61 Nguyen Thai Binh Street | Nguyen Thai Binh Ward, Ho Chi Minh City, Vietnam
Hotel amenities
Ruby River Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #55 of 382 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
malnit Canberra, Australia
Add Your Review

362 reviews from our community

Traveler rating
    139
    166
    38
    10
    9
See reviews for
40
174
42
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (362)
  • Mar-May only
    (86)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (97)
All months
Canberra, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Ruby River Hotel, Saigon, at the start of our Vietnam-Cambodia holiday. The girls on the front desk were extremely friendly and helpful. They assisted in the booking of our onward bus journey and our local travel. The location of the hotel is a five minute walk from Ben Tha Market, and this was ideal for us to... More 

Was this review helpful? Yes 1
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

this was our first ever trip to Vietnam and was really excited to get there. on arrival the staff were really awesome and could not fault for three days whilst there. however when we just wanted to sleep we couldn't and found it very hard as the mattress had pretty much been replaced by concrete slabs. it was that hard... More 

Was this review helpful? Yes 1
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, We got your feedbacks toward our bedroom. Truly speaking, our hotel were under repair for old water system so we have to change some facilities in the room we hope that good but unluckily some thing like that happened. We will change what you mentioned not good for your stay here with us know clearer our services.... More 

Luton, United Kingdom
Top Contributor
107 reviews 107 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel down a side street adjacent to another hotel. Nearby were local restaurants, coffee bars and a very good bakery. Hotel was quiet, clean with friendly staff. Good sized rooms, good shower and good breakfast.

Was this review helpful? Yes 1
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, We appreciated your review that will inspire us the next service improvements, we always try the best to please your holiday when you stay here with us. One more times appreciate your compliments to us and thank you so much. Wishing all the best on you and tour home too. Sincerely, Nhi Nguyen Front Office Manager Ruby... More 

Douglas, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This city centre hotel was only 500 metres from the main Chinese New Yesr celebration The room was very clean and a highlight was having breakfast on the roof City noise was minimal however the hotel corridors were vert hot and only relief from the relentless heat was the air con in our bedroom , unfortunately it was rather noisy... More 

Was this review helpful? Yes 1
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, We are thankful for your brief admirable review and for recommending Ruby River Hotel in the tripadvisor community. We hope you can stay with us again in the near future. Sincerely, Nhi Nguyen Front Office Manager Ruby River Hotel More 

london
Contributor
14 reviews 14 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It is with great regret that I have to give ruby river such a bad rating,but felt very let down by the hotel on our last night in vietnam.We have stayed here last year and really liked the hotel,so we booked to stay again this year.Our first 2nights were great no problems lovely room and lovely staff,so when we checked... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love this hotel. So nice, comfortable, and so central to everything in district 1. The staff were very friendly and accommodating. The rooms were bright, clean, and spacious. The breakfast was a buffet style affair and featured a delicious mix of Asian and western foods.

Was this review helpful? Yes 2
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, Your excellent rating made all our team members more inspired. Thank you very much for your beautiful comments. Most of our stayed guest finds our staff friendly and helpful. It gives us a great feeling that Ruby River Hotel is your hotel choice. We look forward to your next visit. Sincerely, Nhi Nguyen Front Office Manager Ruby... More 

Vancouver, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed here for 2 nights. It is a cute little hotel, very close to Bến Thành Market (.5km). The staff is knowledgable, speak English and very helpful. They helped us in booking a bus to Siem Reap and gave us a local map where they had marked out things to do. The room was not extra... More 

Was this review helpful? Yes 1
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, We were enchanted on how you shared your experience at Ruby River Hotel. Our entire team always strive hard to provide the utmost comfort for our guests. Thank you for your kind recommendation in the tripadvisor community. We look forward to be of service to you again soon. Sincerely, Nhi Nguyen Front Office Manager Ruby River Hotel More 

Sunderland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Despite booking and pre-paying for a room via our UK agent there was no room available for us on arrival. After a long and tiring journey it's the last thing you want to hear - and it doesn't help when they make you go through the process of signing all the paperwork to register as a guest then announce there... More 

Was this review helpful? Yes
RubyRiver59-61, Front Office Manager at Ruby River Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us your experience about Ruby River Hotel. We are saddened that you were not satisfied what happened with you. We very sorry about that. Everything happened to you meant we're all wrong because your booking were handled by careless and unprofessional way. We would like to say sorry again... More 

Ormond Beach, Florida
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is hard to argue with the emotional aspects of hotel stays. The room was small but clean. This staff was consistently helpful with some caveats. I was charged $15 by the hotel for the bus trip to Phan Thiet and then discovered that it was actually five dollars before I experienced the inconsistent "luggage charge" shakedown. The hotel is... More 

Was this review helpful? Yes 1
Wellington, New Zealand
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All the Staff at the hotel were amazing and went out of their way to help us. From the concierge helping us with bags and showing us our room, the receptionist sitting down to give us a map and some city tips, and the concierge pointing us in the right direction to find a chemist. Made our stay memorable. The... More 

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question

101 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (93)
Viewed
Dining (8)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (14)
Viewed
Room/suite (23)
Viewed
View from room (5)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question