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3.0 of 5 Small Hotel   |   373/49 Pham Ngu Lao, District 1 | District 1, Ho Chi Minh City, Vietnam
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Hello Hotel
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Ranked #12 of 641 Ho Chi Minh City B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Elmunyoz
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162 reviews from our community

Traveler rating
    97
    44
    12
    6
    3
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8
73
31
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Top Contributor
148 reviews 148 reviews
31 hotel reviews
206 helpful votes 206 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I have been here multiple times. Price are decent and room too. Not lift though, and breakfast is really basic. Staff friendly enough. Location is kind of perfect because it is in the main action area, however a bit hidden so you wouldn't be bother with the noise. If I go back to saigon again for long time and with... More

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DaLat
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed here for four nights and found it to be a great place. The staff were exceptionally helpful and its location, in the heart of the backpackers area, was ideal to get anywhere in the city. Breakfasts were plain but satisfying and the rooms were well kept and cute. Only slight quibbles were that it lacked soundproofing so any... More

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Toronto, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 20, 2014

Hello Hotel is a boutique hotel with rooms that are so aesthetically pleasing that you wouldn't know whether you have walked into an art gallery or a budget hotel! Rooms are of modest size but at an excellent price. I have stayed in various other hotels in Ho Chi Minh city that have roughly the same daily price; however, none... More

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Hien D, Manager at Hello Hotel, responded to this review

Dear August, I would like to say thank you very much for your feedback about Hello hotel, I am really happy to know your good feeling about our service, staff and room decoration. Please email us for the next trip in necessary : hello_hotel_vn@yahoo.com Hope to see you soon! Thanks! Hien Duong Thai More

Cardiff
Contributor
12 reviews 12 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 17, 2014

we stayed here for 2 nights whilst in saigon. the hotel is down a back alley, which we had no problem finding, in the heart of the backpackers ghetto. it is within walking distance to the city centre. the staff were very accommodating and helpful in arranging trips for us on our limited timescale, they really did go above and... More

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Contributor
17 reviews 17 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 16, 2014

Was really impressed with this hotel. The rooms were clean, the location was perfect, the staff were really friendly, the wifi worked seamlessly and what I paid was excellent value. Would definitely recommend.

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Lincolnshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2014

The hotel itself is very difficult to find as it is down an alleyway behind a market however the owner of the hotel emailed me beforehand giving extremely helpful directions. DON'T follow the directions on Trip Advisor as we started to as they are totally wrong and sent us in the wrong direction. The hotel itself is basic. The rooms... More

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Hien D, Manager at Hello Hotel, responded to this review

Dear my guests, Thank you so much for your comment about Hello Hotel, we really hope to have an another chance to serve you at our hotel in the next trip. Thanks and have a nice day! Hien Duong Thai More

Aurora, Canada
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 9, 2014

My girlfriend was unfortunately quite sick when we arrived in Saigon, and the check in at Hello Hotel isn't until 2:30, which is quite late if you arrive on the morning train and need to lie down. After some pleading, they allowed us into a room that wasn't cleaned yet, which we were thankful for. The rooms are standard, small,... More

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Hien D, Manager at Hello Hotel, responded to this review

Dear Sir, I would like to say thank you for your feedback about Hello Hotel. I know you had bad time for some days staying at our place for some problems. Your girlfriend got sick when checking in the early morning around 6:00 am, unfortunately, all rooms were fulled the day before, that's why there was no room to let... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed July 31, 2014

Receptionist was moody and unhelpful. Room was nice. Bit small but very clean. Location is good bit tricky to find. Breakfast menu was standard but quite good. However I think for the price you can get a nicer place!!

Was this review helpful? Yes 1
Hien D, Manager at Hello Hotel, responded to this review

Dear my guest, Thank you so much for your review about Hello Hotel! Actually, I really want to understand clearly about your comment , that is the receptionists were moody and unhelpful. How they behaved to you and what made you feel uncomfortable like that . As we know, nothing wrong happened during the time of your stay about the... More

Lausanne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 30, 2014

This hotel is very calm and you can have here a good night before falling in the crazy HCMC. The negative point is that the room have window that you can not open. They are clean but it smells pretty bad. The woman on the desk gave and wrote us wrong information regarding bus station. Maybe our fault for not... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

The people who worked at the hotel were very friendly and helpful for us! They gave us a map of the city and pointed out places to see in the city. The rooms were clean and we were given fresh towels each day. They also had a hot breakfast included! They set up an affordable taxi for us as well... More

Was this review helpful? Yes 1
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Additional Information about Hello Hotel

Address: 373/49 Pham Ngu Lao, District 1 | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hello Hotel 3*
Number of rooms: 11
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