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3.0 of 5 Small Hotel   |   373/49 Pham Ngu Lao, District 1 | District 1, Ho Chi Minh City, Vietnam
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86%
Ranked #11 of 637 Ho Chi Minh City B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Neil M DaLat
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160 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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DaLat
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here for four nights and found it to be a great place. The staff were exceptionally helpful and its location, in the heart of the backpackers area, was ideal to get anywhere in the city. Breakfasts were plain but satisfying and the rooms were well kept and cute. Only slight quibbles were that it lacked soundproofing so any... More

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Toronto, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hello Hotel is a boutique hotel with rooms that are so aesthetically pleasing that you wouldn't know whether you have walked into an art gallery or a budget hotel! Rooms are of modest size but at an excellent price. I have stayed in various other hotels in Ho Chi Minh city that have roughly the same daily price; however, none... More

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Hien D, Manager at Hello Hotel, responded to this review

Dear August, I would like to say thank you very much for your feedback about Hello hotel, I am really happy to know your good feeling about our service, staff and room decoration. Please email us for the next trip in necessary : hello_hotel_vn@yahoo.com Hope to see you soon! Thanks! Hien Duong Thai More

Cardiff
Contributor
12 reviews 12 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 weeks ago

we stayed here for 2 nights whilst in saigon. the hotel is down a back alley, which we had no problem finding, in the heart of the backpackers ghetto. it is within walking distance to the city centre. the staff were very accommodating and helpful in arranging trips for us on our limited timescale, they really did go above and... More

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Contributor
17 reviews 17 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 16, 2014

Was really impressed with this hotel. The rooms were clean, the location was perfect, the staff were really friendly, the wifi worked seamlessly and what I paid was excellent value. Would definitely recommend.

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Lincolnshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed August 14, 2014

The hotel itself is very difficult to find as it is down an alleyway behind a market however the owner of the hotel emailed me beforehand giving extremely helpful directions. DON'T follow the directions on Trip Advisor as we started to as they are totally wrong and sent us in the wrong direction. The hotel itself is basic. The rooms... More

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Hien D, Manager at Hello Hotel, responded to this review

Dear my guests, Thank you so much for your comment about Hello Hotel, we really hope to have an another chance to serve you at our hotel in the next trip. Thanks and have a nice day! Hien Duong Thai More

Aurora, Canada
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed August 9, 2014

My girlfriend was unfortunately quite sick when we arrived in Saigon, and the check in at Hello Hotel isn't until 2:30, which is quite late if you arrive on the morning train and need to lie down. After some pleading, they allowed us into a room that wasn't cleaned yet, which we were thankful for. The rooms are standard, small,... More

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Hien D, Manager at Hello Hotel, responded to this review

Dear Sir, I would like to say thank you for your feedback about Hello Hotel. I know you had bad time for some days staying at our place for some problems. Your girlfriend got sick when checking in the early morning around 6:00 am, unfortunately, all rooms were fulled the day before, that's why there was no room to let... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed July 31, 2014

Receptionist was moody and unhelpful. Room was nice. Bit small but very clean. Location is good bit tricky to find. Breakfast menu was standard but quite good. However I think for the price you can get a nicer place!!

Was this review helpful? Yes 1
Hien D, Manager at Hello Hotel, responded to this review

Dear my guest, Thank you so much for your review about Hello Hotel! Actually, I really want to understand clearly about your comment , that is the receptionists were moody and unhelpful. How they behaved to you and what made you feel uncomfortable like that . As we know, nothing wrong happened during the time of your stay about the... More

Lausanne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 30, 2014

This hotel is very calm and you can have here a good night before falling in the crazy HCMC. The negative point is that the room have window that you can not open. They are clean but it smells pretty bad. The woman on the desk gave and wrote us wrong information regarding bus station. Maybe our fault for not... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2014

The people who worked at the hotel were very friendly and helpful for us! They gave us a map of the city and pointed out places to see in the city. The rooms were clean and we were given fresh towels each day. They also had a hot breakfast included! They set up an affordable taxi for us as well... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2014

So glad we stayed at hello hotel in Ho Chi Minh. The staff could not have not done more to make sure we had an enjoyable stay. Hotel was incredibly clean, secure (locks on the front entrance from 10pm at night) and homely. Despite being located down a questionable alleyway, we felt very safe, especially given that most backpacker hostels... More

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Additional Information about Hello Hotel

Address: 373/49 Pham Ngu Lao, District 1 | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hello Hotel 3*
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