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Grand Silverland Hotel & SPA

Certificate of Excellence
4.0 of 5
Hotel website
125-133 Ly Tu Trong Street District 1, Ho Chi Minh City, Vietnam
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Grand Silverland Hotel & SPA
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Ranked #38 of 390 Hotels in Ho Chi Minh City
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
IsobelGK Launceston, Australia
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966 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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Launceston, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

The location and rooms are the best things about this hotel. Walking distance to Ben Thanh market and nice rooftop pool and bar. The rooms are nice enough, good size and facilities. Little things like how showering makes the entire bathroom floor wet and the very patchy wifi can be overlooked. The biggest letdown was the communication with the staff.... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great location Walking distance to many food places and town centre, fantastic customer service from the start till the end. The breakfast was great, many options. The pool area was stunning, could see the whole city! We did ask to move floors due to noise, originally put on floor 2 moved to 5 with much less noise! Rooms were big... More 

Was this review helpful? Yes
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review

Dear LozNAdz, Thank you very much for an excellent review. I am pleased to learn that you had a comfortable stay. Especially, your request had been met quickly to make your stay as much as enjoyable. We hope to have another chance to welcome you back. Sincerely, Do Xuan Binh General Manager Grand Silverland Hotel and Spa More 

Altrincham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

stayed for 3 days,great room on main road ,but no noise .hotel in excellent position in city for sight seeing great food on roof top restaurant good prices.friendly and helpfull staff. good choice for breakfast. my wife loved the afternoon teas we will be back , highly recomend this hotel

Was this review helpful? Yes
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review

Dear Ray F, I am pleased to know that you are able to find a suitable hotel with good location, good location, and especially friendly and helpful staff. I am also pleased to learn our Signature Afternoon Tea is preferable to all in house guest. I believe that we will have another chance to welcome you here again. Sincerely, Do... More 

Sunshine Coast, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Absolutely loved staying here! Our room was great, no road noise at night, amazing views from the roof top whilst enjoying the 2 for 1 cocktails at happy hour. Proximity was a block to the markets. The staff were excellent and facilities first class. Yes there were a couple of times where staff had trouble with english , but nothing... More 

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Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review

Dear Sharon, It is so proud to read your review. I am happy to hear that our facilities and service were met your expectation. More important, you found it at your home. AT Grand Silverland, we wish to provide authentic hospitality with a warm attitude from all employee member. It is also good that you've got the right choice with... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

If you are looking for something's little more up market but still reasonably priced then this is ideal. All staff very helpful and met you with a smile every time. The pool is on the top of the building and is a good way to chill out even though you are the middle of a very busy city. The room,... More 

Was this review helpful? Yes
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review

Dear Lubo 2010, Thank you very much for choosing our Grand Silverland for your visit Saigon. I am so proud to read your feedback and learn that you've got a right choice. We wish to serve guest with a high standard of service and more important, the guest found the value for what they paid. If your travel plan brings... More 

Abu Dhabi, United Arab Emirates
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here whilst in transit, and I was disappointed from the offset. When I arrived, my room was not ready, so I went to have lunch at the poolside/roof garden restaurant but was informed it was closed for renovation, which leaves only one restaurant in the hotel. The pool is very small, and not particularly clean - the photos... More 

Was this review helpful? Yes 1
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review

Dear Burgerdenc, Thank you for your review which brought me back to April when we were working on the pool area upgrade. I agree that we should inform the guest when we close any facilities. We have set many ways to communicate this to our guest. Please accept my sincere apology for the double charge. We will look at the... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just stayed here recently for 2 nights and we wish it had been more. This is a great hotel in a good area near the market. The staff were excellent and facilities first class. Breakfast was by far the best in Vietnam that we experienced, the roof top pool is small but more than adequate. Great value for money, you... More 

Was this review helpful? Yes
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review

Dear Mike, It is great to hear that you have enjoyed your time at Grand Silverland Hotel & Spa. I am also pleased to know that you've got a good value for what was paid. If your travel plan brings your back Saigon, we are pleased to welcome you again. Sincerely, Do Xuan Binh General Manager Grand Silverland Hotel and... More 

Nomad in Florence
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I have mixed feelings about this hotel. On arrival, we were greeted by some friendly faces who insisted upon taking our bags up to the room for us. The room was nice - pretty spacious (we were in the silver suite) with a lovely large bathroom, and a separate sitting area / study area. The manager had also left us... More 

Was this review helpful? Yes
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review

Dear dutchie2009, Thank you very much for a very detailed review. We appreciate your positive as well as constructive feedback. I am happy to hear that you are warmly welcomed upon arrival which is very important to make the first impression. However, the second day is not acceptable with the Receptionist attitude. This must be corrected immediately. Thanks for your... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I spent 5 nights at the Grand Silverland Hotel which was comfortable, but let down by poor service provided by the staff. The room was large, clean and comfortable which was great after a long day out sightseeing. We were also very appreciative of a few nice surprises in our room for our special occasion. Breakfast was nice, and the... More 

Was this review helpful? Yes
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review

Dear Pat D, Thank you for choosing our grand Silverland during visit Saigon. I am proud to hear your kind words on the Chef at Egg station. He is valuable asset of the Hotel. However, I am disappointed to learn that the service provided by others were not up to your expectation. Please accept my apology for the shortfall service... More 

Stockholm, Sweden
Level Contributor
108 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a great stay at this hotel. The room was very modern and clean. The room was facing the street but was soundproofed and had proper blackout curtains, so I wasn't bothered one bit. The bed was very comfortable, so all in all excellent sleep quality. The swimming pool on the roof was a nice touch, and a great... More 

Was this review helpful? Yes
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review

Dear Nick O, Thank you very much for choosing our hotel during your visit Saigon. I am happy to hear that you have a great stay with lot of positive experience. I also appreciate your kind words on staff who you found professional and friendly. We hope to welcome you back in the near future. Sincerely, Do Xuan Binh General... More 

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