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Cinnamon Hotel Saigon

Certificate of Excellence
74 Le Thi Rieng str | D1, Ho Chi Minh City 084, Vietnam
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Cinnamon Hotel Saigon
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380 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
  • All months
    (380)
  • Mar-May only
    (97)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (109)
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Copenhagen
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Cinnamon Hotel is a fine, small hotel centrally located in Saigon and with lovely rooms with balconies and views of the city. The staff is incredibly nice and helpful. One of the receptionists even drove us on a motorcycle around town to find a bank that was open. We highly recommend the hotel.

Was this review helpful? Yes
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Karen Frederikke, Thank you so much for sharing your experience about Cinnamon Hotel Saigon. I am very happy to know that our location and service were met your expectation Moreover, the difference to make your stay memorable was our staff since they are always helpful, and especially, able to work out any tiny issues you may have encountered. We... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful stay at Cinnamon Hotel. The staff are so friendly and helpful and at all times went over and above to help us make the most of out time in HCMC. Everything was well organised including the airport pick-up and the room was spacious, clean and comfortable - excellent value for money. We would stay there again... More 

Was this review helpful? Yes 1
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Rebecca R, Thank you so much for taking the time to write a comment after your stay with us. It is always a pleasure to learn from our guests that they loved the time at our hotel. Especially, the attentive and friendly staff made your time more valuable. We wish to have an opportunity to see you again. Your... More 

Epsom, England, United Kingdom
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I had the best time at the Cinnamon Hotel in HCMC. From checking in the staff were incredible, helpful and always caring and going out of their way to do whatever they can for us. W Our room for the first night was on the top floor- a lot of stairs but lovely room. Could be a... More 

Was this review helpful? Yes
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Tara Rogers & Jack William Lilley, Thank you so much for taking the time to share your experience about Cinnamon Hotel Saigon It’s great to learn that you had comfortable time while staying with us. Your review is fantastic with all of your warm words on our attentive service, pretty breakfast and friendly staff. Especially, thank you for enjoying... More 

Washington DC, District of Columbia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Cinnamon Hotel in Ho Chi Minh city is amazing. The best experience of our travels in Asia. This small hotel is in a wonderful location - walking distance to everything including great markets, restaurants, bars and tourist attractions. The staff - wow - cannot say enough about Sony and his staff. The friendliest, most helpful staff ever ! 5... More 

Was this review helpful? Yes 1
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Richard, Thank you so much for your very excellent review about Cinnamon Hotel Saigon. Cannot say how proud we are after we found your review about ours on Trip Advisor. We are delighted to know that we offer you amazing service during your time. With all your wonderful words regarding wonderful location, friendliest and most helpful staff, 5 star... More 

Copenhagen, Denmark
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My boyfriend and I had a wonderful stay at the Cinnamon Hotel. The staff is great, the rooms are very big with air condition and the food is great too. We even had a foot massage and a drink included in the stay, which was nice. One thing I have to address is that one of the staff several times... More 

Was this review helpful? Yes 1
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Caroline, Thank you so much for taking the time to write a comment after your stay with us. We are glad to know that our hotel was able to accommodate all of your needs from the location, room, and staff to the complementary service (foot massage and cocktail). But disappointed to read that our staff bothered you and your... More 

Boston, Massachusetts
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 1 week ago

Our intro into Vietnam was staying at this hotel and we found a gem! There were only 2 rooms on each floor which added to the charm. Only positive things to say: friendly & helpful staff, clean & fully stocked room, quiet despite all the road traffic (tons of motor bikes), and reasonably priced. Within walking distances of several attractions.... More 

Was this review helpful? Yes 3
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear mjayBoston, Thank you so much for sharing your positive review about Cinnamon Hotel Saigon Thanks for your warm word on the staff, the room, location, free drinks and foot massage, delicious breakfast, ... We are delighted to hear how happy you been. Providing outstanding services in a comfortable place is the ultimate goal of Cinnamon hotel Saigon. We are... More 

London
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Mr Sony and his team were brilliant. They hit the perfect balance between being helpful and letting us get on to do our own thing. They arranged our onward travel, gave us excellent tips on where to eat including a very useful map and tips on what we should be paying for various things. Our room was lovely and spacious... More 

Was this review helpful? Yes 1
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear happycamper78London, Thank you so much for your excellent review It is proud to learn that you spent an excellent trip at Cinnamon Saigon and were impressed by the convenient location and lovely room, attentive service and helpful staff, especially, our professional manager "Mr Sony". We hope that we will have the opportunity to welcome you back and make your... More 

Auckland
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped here at the end of our two week trip. Shopping was a top priority and the close proximity of Ben Tranhn market made the Cinnamon even more appealing. The staff were very keen to make sure that we were going to have the best time possible. The rooms were very stylish, though ours were on the 3rd floor... More 

Was this review helpful? Yes 1
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Tutaikuri, Thank you very much for an excellent review about Cinnamon Hotel Saigon I am pleased to know that you are able to find a suitable hotel with good location, stylish room, delicious breakfast and especially friendly and helpful staff who always make sure that you spent the best time possible. If your travel plan brings you back Saigon,... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First the good points: It's a small, clean and charming hotel near Ben Thanh Market, lots of shops, banks, cafés and street-restaurants in the neighbourhood (for a good coffee go to Phuc Long at the roundabout.) Located away from buzzing "backpacker-area" in a small one-way-road, the rooms are quiet at night, at least on the upper floors (even in rooms... More 

Was this review helpful? Yes
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Claus & Bettina, Thank you so much for choosing Cinnamon Hotel Saigon to spend your trip in Ho Chi Minh City. Can't be happier to know that you enjoyed your stay at our hotel such as convenience location, the hotel facilities, especially the professional staff that always shows a friendly and warm welcome. Please accept our sincere apology due... More 

Petaling Jaya
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff greet you like family and help you in every way. The rooms are beautifully decorated, all you need is there, and if you need something extra just ask. Internet in the room is perfect and better than most 4-5 star hotels I have stayed in. Breakfast is excellent - you order from the menu and get it hot/fresh... More 

Was this review helpful? Yes
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Larsen, Thank you so much for all lovely feedback from your review. I cannot wait to read this review to our staff, and let them know we succeeded in providing you an excellent service. We are highly appreciate your compliment to the room, internet, breakfast menu and staff. All staff at Cinnamon Hotel Saigon delighted to know that you... More 

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