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3.0 of 5 Small Hotel   |   59, Hai Ba Trung Street | Ben Nghe Ward , District 1, Ho Chi Minh City, Vietnam
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Hai Long 5 Hotel
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Ranked #23 of 694 Ho Chi Minh City B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
paul t Adelaide, Australia
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148 reviews from our community

Traveler rating
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    2
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21
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a great location and a brilliant authentic Vietnamese hotel. Staff were absolutely outstanding, from bell boys to waitresses to cleaners - all genuine in their efforts to make your stay fantastic. But none moreso than the amazing Ms Jenny, who tailored our HCMC visit into an extraordinary experience. Ms Jenny is the epitome of the consumate hostess, attending... More 

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Jen P, Manager at Hai Long 5 Hotel, responded to this review

HI Paul, Thank you very much for your stay at our hotel and sharing your review and about hotel service and our location! I really appricate for your kindness, for your stay, your time to write us and helpful review and we hope to see you in the very near future! and we will improve our service to provide you... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can't say enough good things about this place - an absolute 10/10 experience! We wish we had been here earlier! Quick summary (read on for more details): - incredibly friendly and helpful staff. Treat everyone like royalty - budget, clean, excellent rooms - central location for key tourist spots -10 min walk to Notre dame cathedral - 15 minute... More 

Was this review helpful? Yes 1
Jen P, Front Office Manager at Hai Long 5 Hotel, responded to this review

Dear Syma,thank you very much for your review. It was such a helpful feedback and I really appreciate that and realy hope to see to come back to our hotel in your next holiday.thanks again and You are always welcome to our hotel :) More 

Dublin, Ireland
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights, then went to Phu Quoc for 10days and then we had one night before we went home and we decided to book a room here again! Staff were really pleasant, clean and comfy! Only thing is it can be a bit noisy, specially since we were at the front of the hotel, so maybe... More 

Was this review helpful? Yes 1
Jen P, Front Office Manager at Hai Long 5 Hotel, responded to this review

Hi Sarah, thank you for your stay and your feedback.It's good to know how was our service to you so could improve that . Hope to see you again at our hotel in your next trip. Best regards. More 

Adelaide
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Having spent 2 weeks in Vietnam,this was my favorite hotel. Not the the highest rated or most expensive but because of: authenticity, friendly and outstanding service, location in hcmc, comfort. Love Ms Jenny and other wonderful staff!

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Jen P, Front Office Manager at Hai Long 5 Hotel, responded to this review

HI Gabby,thank you for writing us a very good review. Hopefully to see you and your family again in the near future.Thanks The Jones' and hipsters teenager.See you againsoon our hotel.Greeting from the Hai Long 5. More 

Tring, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 19, 2015

Hotel was lovely, we upgraded for £6 to a suite! Cao and Nguyen two of the bell boys were amazing people, really helpful and made a real effort to talk to us and made us feel welcome! Jenny on reception was also very good, had a really cool sense of humour which a lot of receptionists in other hotels lack,... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2015

Really nice place, and pretty central to everything. Staff are great, especially Jenny on reception who will readily recommend great places to eat or excursions! My room was quite spacious and very comfortable considering the price. Would stay again!

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Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

Me: Single budget traveler looking for clean, safe stays. I thought the location was perfect for me - close walking distance to a number of things in HCM. A wide variety of food choices was available within a short walk. Staff was helpful, kind, and available but never pushy about selling tours or anything. Room was always clean, no problems... More 

Was this review helpful? Yes 2
Santiago Metropolitan Region, Chile
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

We stayed at the Hai Long 5 Hotel in Ho Chi Minh. The hotel is well located and not expensive. It was clean and comfortable – not a luxury hotel but excellent value. The staff was fantastic, helping us with our adventures. Particularly, Jenny Tran. I would think that she could easily get a job at a luxury hotel if... More 

Was this review helpful? Yes 1
Top Contributor
61 reviews 61 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 25, 2014

Stayed here for 2 nights in December 2014. The taxi driver had no trouble finding it but it took awhile due to huge crowds out nearby late at night. The location is convenient, but that comes with a major downside- it was so noisy! Heard cars and people all night. There is a window in the room into the hallway,... More 

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1 review
5 of 5 stars Reviewed December 19, 2014

Hi all, Sorry for posting in wrong section as this is not a review. I am visiting on 26th with my toddler and would like to know ease of taxi arriving at the hotel. Heard of alleys etc and wonder if this location would have such problem. Promise I would write a review after we stay at their grand suite... More 

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Additional Information about Hai Long 5 Hotel

Address: 59, Hai Ba Trung Street | Ben Nghe Ward , District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hai Long 5 Hotel 3*
Number of rooms: 36
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