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Golden Rose Hotel

3A Vo Van Tan St | Ward 6, District 3, Ho Chi Minh City, Vietnam
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Golden Rose Hotel
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Ranked #207 of 391 Hotels in Ho Chi Minh City
A recent review
4 of 5 stars reviewed 3 weeks ago
littlemissomlette Swansea, United Kingdom
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120 Reviews from our TripAdvisor Community

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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Christchurch, New Zealand
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights as it was the chosen hotel for the tour we had booked. Reception was fine, although not particularly friendly. Unfortunately for us, our room was directly across from the elevator and on the same floor as the gym (busy!) so it was quite noisy. This was exacerbated by the fact that the door to... More 

Was this review helpful? Yes
Yorkshire, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

The hotel was brilliant; the rooms were reasonably spacious, the staff friendly and the available food was lovely. Also, the hotel was very close to many things a tourist would like to visit, such as the Independence Palace and museums. If it weren't for the money stolen, I would have given this hotel 5 stars, it was amazing. However, I... More 

Was this review helpful? Yes
Goldenrosehotel, Giám đốc quan hệ khách hàng at Golden Rose Hotel, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and we sincerely appreciate you taking the time to share the incident that you encountered during your last visit in our hotel. We are most concerned with the satisfaction of all our guests and your feedback will allow us to adjust and better our services and facilities. We... More 

Travelers are raving about these Ho Chi Minh City hotels

Toronto, Canada
Level Contributor
102 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed 1 week ago

Only staying here as part of my G adventures tour- the first room was horrible! DO NoT stay on the M floor if ur even remotely a light sleeper- it's where the workers congregate and drop off supplies and pick up supplies- I heard non stop conversations on walkie talkie- after long flight- this room was a nightmare - They... More 

Was this review helpful? Yes
Goldenrosehotel, Giám đốc quan hệ khách hàng at Golden Rose Hotel, responded to this review

Dear Valued Guest, Thank you for your staying with us. We appreciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement. It is so unfortunate that your first impression of us is not good and we are deeply concerned to learn of your unsatisfactory experience.... More 

Perth, Australia
2 of 5 stars Reviewed 2 weeks ago

My girlfriend and I stayed here for 2 nights as part of a G adventures tour of Vietnam. Despite the breakfast being very good the rooms are subpar at best, specifically the bathrooms. The shower's drain seemed to be blocked which caused the bathroom to flood. Asked reception to fix the problem but all they could do was come to... More 

Was this review helpful? Yes
Goldenrosehotel, Giám đốc quan hệ khách hàng at Golden Rose Hotel, responded to this review

Dear Valued Guest, Thank you for your staying with us. We appreciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement.It is so unfortunate that your first impression of us is not good and we are deeply concerned to learn of your unsatisfactory experience. We... More 

Greater London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

I arrived at the hotel in the afternoon and before having supper wanted to take a shower. Unfortunately there was no hot water. I attempted to call down to reception but unfortunately I couldn't find the number; there was no available information about room service, reception, housekeeping or breakfast. Nothing. Before leaving the room to go downstairs to speak to... More 

Was this review helpful? Yes
Goldenrosehotel, Giám đốc quan hệ khách hàng at Golden Rose Hotel, responded to this review

Dear Valued Guest, Thank you for your staying with us. We appreciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement. Feedback such as your helps us in improving our facilities and services. We strive to provide a superior experience for every guest. Therefore, your... More 

Swansea, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in a twin room as part of a group tour, where we were greeted by a bat as soon as we stepped out of the lift! Don't let that put you off though, we didn't see him again during our stay. I found that the room itself was spotlessly clean, comfortable bed, amazing shower. We were on the... More 

Was this review helpful? Yes
Goldenrosehotel, Quản lý bộ phận lễ tân at Golden Rose Hotel, responded to this review

Dear Valued Guest, Thank you very much for your taking time to post your feedback on Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people ars always happy to serve our guests with the warmth of the Vietnamese hospitality. Futhermore, nothing is more gratifying than receiving excellent feedback from oursatisfied guests and... More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Hotel well situated and easily accessible. Breakfast was good with a variety of Western and local cuisine available. Rooms are however small. Aircon is not reliable. Our shower leaked and we asked to have this fixed but it was not sorted out. In our 11 day trip to Vietnam (4 different hotels across thr country), this was the worst hotel... More 

Was this review helpful? Yes
Goldenrosehotel, Giám đốc quan hệ khách hàng at Golden Rose Hotel, responded to this review

Dar Valued Guest, Thank you for your staying with us. We appriciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement. It is so unfortunate that your first impression of us is not good and we are deeply concerned to learn of your unsatisfactory experience.... More 

Darwin, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 25, 2015

I was fortunate enough to stay at this hotel on my first visit to Vietnam. It is located very well, near the majority of the city's main historical attractions - The war Museum, Notre Dame Cathedral, Freedom Palace etc. The staff, though limited in English, tried hard to help with all queries. If they had trouble, they found someone who... More 

Was this review helpful? Yes
Goldenrosehotel, Quản lý bộ phận lễ tân at Golden Rose Hotel, responded to this review

Dear Valued Guest, Thank you for your note and recognizing our central location. Additional, we are so delighted to receive your valuable feedback with your excellent rating of our services. Our strenght is our people who are passionate with their work and very dedicated to ensure that our guest are very well taken of to the best of their satsfaction.... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 24, 2015 via mobile

I stayed at Golden Rose while traveling with a group tour. The rooms are pleasant enough, but breakfast was chaotic, not enough food, dirty tables. Several of my friends had money stolen by housekeeping, and the hotel refused to reimburse or at the least, refund one night stay, as a show of good faith. It was very difficult communicating with... More 

Was this review helpful? Yes 2
Goldenrosehotel, Giám đốc quan hệ khách hàng at Golden Rose Hotel, responded to this review

Dear Valued Guest, Thank you for your staying with us. We appriciate your taking time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement.It is so unfortunate that your first impression of us is not good and we are deeply concerned to learn of your unsatisfactory experience. We are... More 

Idaho Falls, Idaho, United States
Level Contributor
183 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed June 13, 2015

I stayed here for two night with Gadventure tours for my tour- Cambodia experience. The location is within walking distance of many tourist sites if you don't mind city traffic and hot weather! The traffic is crazy!! Crossing the street is daring at first but one soon learns the "dance" of the traffic rhythm. The staff is nice and speak... More 

Was this review helpful? Yes
Goldenrosehotel, Giám đốc quan hệ khách hàng at Golden Rose Hotel, responded to this review

Dear Valued Guest, Thank you very much for staying time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality. Nothing more gratifying than receiving excellent feedback from our satisfied guets and thank you... More 

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