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Vissai Saigon Hotel
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Ranked #45 of 362 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Caris F
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236 reviews from our community

Traveler rating
    94
    116
    19
    5
    2
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36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for a night before flying to da nang and couldn't have asked for any better! The staff were very friendly, the hotel was clean and very modern. Very convenient for early morning flyers as airport is only 5 min taxi and cost $2.00

Was this review helpful? Yes
San Diego, California
Contributor
12 reviews 12 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My initial 3-night booking led to a 7-night stay. Arrival flight got delay and the welcome staff waited for 90 minutes to pick me up (Loved it). Now, that's how you impressed a new guest (and I used to 5-star accommodation of my Saigon-favorite Renaissance Riverside VIP Lounge staff.) The buffet offers authentic Vietnamese-native taste in comparing to the "foreigner-cooking"... More

Was this review helpful? Yes 3
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear JimmyThai, Thank you for taking your time to review us on Tripadvisor. It was a great honor for us to be at your service during your recent visit to Ho Chi Minh City. We are so glad that our staff were helpful to you and that you enjoyed our products and service. We will do our best to keep... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Vissai Saigon was a good, clean, safe hotel which was close to the airport & only a 6 dollar taxi trip to District 1. The reception staff were helpful with wake up calls and storage of our luggage. Breakfast was buffet with a good variety of food (the coffee was not great though!) The room was clean and large... More

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Sheri A, Thank you for taking the time to review us on Tripadvisor. It was great to hear your positive comments on our hotel and we are also happy that you considered us as a great stopover place near the Tan Son Nhat airport. I have shared your feedback to our entire team and we look forward to having... More

Houston, Texas
Top Contributor
164 reviews 164 reviews
52 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed August 23, 2014

The Vissai hotel has all the luxuries one might expect from a Saigon based hotel. While not of the same standard as international 4- or 5- star hotels, the Vissai has clean, modern rooms with a nice lobby, nice restaurant, and a health spa for a choice of treatments. Air conditioning is kept to a minimum in the summer, presumably... More

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear johnbhansen, Thank you for taking the time to review us on Tripadvisor. It was a pleasure having you stay with us. We found your comments very encouraging and motivating and we will continue taking more efforts to enhance our guest experience. If you plan another trip to Ho Chi Minh City we all look forward to being at your... More

Calgary, Canada
Top Contributor
60 reviews 60 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 18, 2014

We had initially stayed at another hotel in downtown Saigon, left the city, and then returned for 1 night on route home. I booked this hotel because it was listed as being close to the airport, and therefore more convenient for a short layover. I was immediately impressed by the staff. They were extremely helpful, and offered to store our... More

Was this review helpful? Yes 3
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Carolinetravels2, Thank you for your time to review us on Tripadvisor. We are glad you had a good impression and our staff were helpful. We are also happy that our service met your expectation. We hope to welcome you on your next visit, if any so we can be at your service again. Thank you for having stayed with... More

Brisbane, Australia
Top Contributor
57 reviews 57 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 29, 2014

I thoroughly enjoyed my two night stay at Vissai. The restaurant had one of the best breakfast buffets that I got to try during my two-week holiday in Vietnam; they had an impressive variety of food and changed the meals slightly each day to keep it interesting. The rooms were spacious and comfortable, along with having a great view. There... More

Was this review helpful? Yes 2
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear kateemily96, Thank you for taking your time reviewing on Tripadvisor. We are glad that you enjoyed your stay with us. Your comments were very motivating and I shared them to entire team for them to keep up the good work. We do hope to welcome you again in the future and will be very happy to be at your... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

Absolutely brilliant stay! The staff are the most hospitable I've yet to encounter anywhere. The facilities, food, room, front desk etc. made my stay most comfortable and convenient. They went the extra mile to help me feel at home and looked after on outside excursions. I won't think twice about booking with Vissai on my next trip!

Review collected in partnership with this hotel

Was this review helpful? Yes 4
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Mark R, Thank you very much for taking your time to review us on Tripadvisor. We are happy that you enjoyed your stay and felt comfortable with our staff and services. We will do our best to keep it up and hope to welcome you again on your next stay. Best regards Do THi Phuong Hai Vice General Director More

Brighton, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 17, 2014

We stayed there only one night. Arrived late at night so the staff let us check out late the next day, which was kind of nice. Apart from that, we didn't enjoy our stay there. The lunch buffet was very limited and it looked like the food sat there for hours. Melted cheese and watery vegetables weren't appealing at all.... More

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Magda501, Thank you for taking the time reviewing on Tripadvisor. We are sorry you did not enjoy your stay with us. Your comments were valued and a good opportunity for us to improve our products and services for different guests with likes and dislikes. Once again thank you for having stayed with us. Best regards Do Thi Phuong Hai... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 25, 2014

Nice hotel, stay one night and spent very little time to enjoy the hotel room, facilities and environment. Room in fact too big, comfy bed and overall clean. Breakfast selection seem fine, but too hard to get the food, due to 'big group guests' squeezed and flood the restaurant. Don't enjoy this restaurant crowd and noise, just grab quick breakfast... More

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Fakedoll, Thank you for taking the time to review our hotel on Tripadvisor. We are glad you saw us as a nice hotel with clean room and comfy bed. It was too bad that you did not enjoy the restaurant due to there being a big group. We wish we could know it soon as to take better care... More

Melbourne, Australia
Top Contributor
68 reviews 68 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 20, 2014 via mobile

We only stayed here 2 nights, on our way through to the north. The hotel was clean, staff were friendly and polite, rooms well appointed, breakfast delicious, and interesting, suitable for Westerners as well. Can't think of one single critism at all. I thoroughly recommend this hotel particually if they are travelling through as it's near the airport. Located out... More

Was this review helpful? Yes 3
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear trishwhite, Thank you for taking your time to review here on Tripadvisor. We are glad that our hotel staff and service met your expectation. We also appreciate your recommendation to others who want to stay in an airport hotel. If there is another opportunity for you to visit Ho Chi Minh City we look forward to welcoming you again.... More

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Additional Information about Vissai Saigon Hotel

Address: 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vissai Saigon Hotel 4*
Number of rooms: 185
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