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Vissai Saigon Hotel

Certificate of Excellence
144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
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1 room 1 guest
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296 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (296)
  • Mar-May only
    (98)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (79)
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Singapore, Singapore
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Very disappointing for a "Certificate of Excellence" hotel. I was traveling for work and stayed at the hotel for convenience, but it ended up being quite a hassle. It's not convenient to many things and walking about is challenging, there is a grocery store nearby but it's not a pleasant area to walk in - you'll want to take taxis... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Kate_singer, Thank you for taking the time to review us on Tripadvisor. That gave us chance to look for room for improvement. However, in term of Certificate of Excellence, it is ranked by many guest ratings for a whole year period so an individual review does not reflect fully what we are doing best to offer in areas of... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel a couple of days ago as a party of 13 people from Australia. We cannot speak highly enough of the care and attention we were shown. Everything about this hotel was amazing. Keep up your good work and we will certainly recommend your hospitality...

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Wendy S, Thank you for taking your time to review us on Tripadvisor. We are so happy that you had wonderful experience staying at our hotel and that your recommendation will be highly appreciated. If you plan visit Ho Chi Minh again we will be more than happy to welcome you back Best regards Do Thi Phuong Hai Deputy... More 

Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Quick stopover in Saigon on the way to Europe - best cocktails we've had to date in South East Asia and great wine list which is a rarity. Incredibly friendly staff - visit the wine bar in the lobby for great drinks. Thanks for a great (short) stay

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Sophie G, Thank you for your quick stopover in our hotel. We are happy that our bar products and service staff could help and that your short stay was a great one. We look forward to welcoming you again. Best regards Do Thi Phuong Hai Deputy General Director More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Quiet, peaceful, clean, attentive staff, well-priced. I can't tell you how awesome these people were. The food was really good, especially the American-style burger that destroyed any American burger I've had. Great wine selection in the wine bar. The wait staff in either restaurant were exemplary.

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Todd A, Thank you for your time you spent reviewing us on Tripadvisor. We are delighted to hear that our staff and services were helpful and we do hope to have another opportunity to welcome you back here to extend our warm hospitality. Best regards Do Thi Phuong Hai Deputy General Director More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean, quite and nice, Strongly recommend !!!! Was there for a few day bunnies trip. 10 mins from airport to hotel by taxi. Value added is the free hotel transport service from Airport to hotel and vise verses. It should also open to all hotel guest whichever room rate. Thumb up !!

Review collected in partnership with this hotel

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear yeoj274, Thank you for taking the time reviewing us on Tripadvisor. We are delighted to hear you strongly recommend our hotel. For airport transfer, depending on your type of booking, it may entitle one way or two ways transfers and that is not for every booking. We also appreciate your giving us a thumb up as a great encouragement... More 

Solingen, Germany
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 30, 2015

I stay in Vissai Hotel for one night, as the flight of Emirates was fully booked. A very friendly staff welcome as late in night. As i enjoyed the good breakfast, use the pool, and spa and also enjoy a dinner in Hotel. The Hotel is a little bit outside of the Center, but Taxi (please use only licenced Taxi)... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear enyem, Thank you for having chosen to stay with us. We are glad that you enjoyed our product, services and facilities and that you considered us as best choice for stop-over. We do hope to welcome you in the future, if any chance allows. Best regards Do Thi Phuong Hai Vice General Director More 

Sacramento, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 30, 2015

This hotel is about 5-7 minutes (taxi) to the airport. The hotel is clean and the room is comfortable. Decor is modern. Hotel offers free wifi. Housekeeping did a great job keeping our room tidy. When we first arrived, the sink in the bathroom didn't drain well, the next morning we simply left a note for the housekeeper and it... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Christie N, Thank you for taking the time reviewing us on Tripadvisor with positive points. We are glad that our staff were able to help and a small facilities problem was solved as satisfactory. We look forward to having you stay with us again in the future. With best regards Do Thi Phuong Hai Vice General Director More 

Cairns, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 25, 2015

We decided to move to this hotel on our last night in Ho Chi Minh City as it is close to the airport and we had to check-in for our flight at 3am. It is a very nice hotel. Good staff who speak english well. Our rooms were quite spacious and very comfortable. As it was getting dark, we only... More 

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Miss Y, Thank you for having stayed with us and for reviewing us on Tripadvisor. We are glad our service, facilities and staff were able to help. As we are an airport hotel we provide shuttle bus 2 times to the city center and 2 times back to hotel on daily basis and hope this will benefit our guests... More 

Singapore, Singapore
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 22, 2015

The Vissai Saigon hotel is a nice hotel stay in. Its only 5-7min drive away from the airport but a 15-25min drive to live-wire District 1. Room was adequately big but how i wish there was a bath tub in the bathroom to soak in after a long day. Breakfast is ok. The gym is superly small with 2 treadmills... More 

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear ghostrider201, Thank you for taking the time reviewing us on Tripadvisor and it was nice to have you stay with us. All your comments were taken note and we hope to continue to receive your and community’s support for our hotel as a location for business and leisure in a peacefully less traffic surrounding area. We look forward to... More 

Sydney, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 16, 2015

Having stayed in central Saigon a few weeks prior we decided to stay closer to the airport for our return. It is a lovely hotel, great staff from Reception to Restaurant. Although not busy the time we were there we enjoyed just walking the streets and wandering in the nearby park. Meals were of good quality and the rooms spacious.... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear 2watties, It was nice to have you stay with us and thank you for choosing our hotel for being near the airport. We are glad you enjoyed it and our staff were able to help. They were shared of it and we all look forward to welcoming you back one day. Best regards Do Thi Phuong Hai Vice General... More 

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