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Vissai Saigon Hotel

4.0 of 5 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
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Certificate of Excellence 2014
Vissai Saigon Hotel
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Vissai Saigon Hotel
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240 reviews from our community

Traveler rating
    96
    117
    20
    5
    2
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37
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phatthalung Province, Thailand
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I chose this hotel basically because it was near Quan Ku Stadium and was surprised by what I got. They really provided 5 star service at budget price! The whole hotel was very clean. The daily cleaning service was perfect. The staff are extremely polite and friendly. The restaurant/room-service taste great at reasonable price. The airport transfer is 10 USD... More

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear persephonyx, Thank you for taking your time sharing your experience on Tripadvisor. We are very happy our service and staff were able to help and of your expectation. As an airport hotel near Quan Khu 7 stadium, we have been doing our best to offer reasonable price, even for budget guests of which you were one of those. If... More

Perth, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here as a stop over for the airport. Wouldn't recommend it for longer stays as not much around the location. Beds hard and hotel quite sterile. Air con very cold and hard to work out how to change water temp in shower. Food in restaurant is good and well priced however. Just checked prices and they can fluctuate quite... More

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Mark T, Thank you for your review. It was nice to have you with us on your stopover for the airport and your comment on us as okay for transit stay is highly appreciated for similar stays. The air con in our room can be adjusted easily with remote control. Our shower was designed with fast response so any... More

France
Contributor
20 reviews 20 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just stayed one night in this hotel in between two flights: - airport transfer was punctual (USD17 per pickup) and took about 10-15 min - our file was ready upon arrival and departure so check in and out took less than 3 minutes - room was spacious and clean, despite the location of the hotel on a busy road, our... More

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear GZReviewer, Thank you for taking the time reviewing us on Tripavisor. We are glad that our services were commented with positives. For the mattress and crib, we will look into the issue and should come up with a solution for better enhancing our guest experience. We do look forward to having another opportunity to welcome you back one day.... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at they Vissai for four nights and couldn't be happier with our experience. A$75 for a large, spacious, modern room with breakfast included! Beds were hard as you typically find in Asian hotels, but were very comfortable. You do get some street noise, but I can't see how that would be different at any other hotel. The air... More

Was this review helpful? Yes 2
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Chris - Steph K, Thank you so much for taking the time reviewing us on Tripadvisor in details and for your tips to the travel community here. The comments highly encourages us to keep up with the good work and improve the areas that must be put into our consideration for better service. We hope to have more opportunities... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for a night before flying to da nang and couldn't have asked for any better! The staff were very friendly, the hotel was clean and very modern. Very convenient for early morning flyers as airport is only 5 min taxi and cost $2.00

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Caris F, Thank you for your wonderful comments on our hotel. We are glad that our staff and service met your expectation. We look forward to having another opportunity to welcome you again in the near future. Best regards Do Thi Phuong Hai Vice General Director More

San Diego, California
Contributor
12 reviews 12 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My initial 3-night booking led to a 7-night stay. Arrival flight got delay and the welcome staff waited for 90 minutes to pick me up (Loved it). Now, that's how you impressed a new guest (and I used to 5-star accommodation of my Saigon-favorite Renaissance Riverside VIP Lounge staff.) The buffet offers authentic Vietnamese-native taste in comparing to the "foreigner-cooking"... More

Was this review helpful? Yes 3
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear JimmyThai, Thank you for taking your time to review us on Tripadvisor. It was a great honor for us to be at your service during your recent visit to Ho Chi Minh City. We are so glad that our staff were helpful to you and that you enjoyed our products and service. We will do our best to keep... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 16, 2014

The Vissai Saigon was a good, clean, safe hotel which was close to the airport & only a 6 dollar taxi trip to District 1. The reception staff were helpful with wake up calls and storage of our luggage. Breakfast was buffet with a good variety of food (the coffee was not great though!) The room was clean and large... More

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Sheri A, Thank you for taking the time to review us on Tripadvisor. It was great to hear your positive comments on our hotel and we are also happy that you considered us as a great stopover place near the Tan Son Nhat airport. I have shared your feedback to our entire team and we look forward to having... More

Houston, Texas
Top Contributor
164 reviews 164 reviews
52 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed August 23, 2014

The Vissai hotel has all the luxuries one might expect from a Saigon based hotel. While not of the same standard as international 4- or 5- star hotels, the Vissai has clean, modern rooms with a nice lobby, nice restaurant, and a health spa for a choice of treatments. Air conditioning is kept to a minimum in the summer, presumably... More

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear johnbhansen, Thank you for taking the time to review us on Tripadvisor. It was a pleasure having you stay with us. We found your comments very encouraging and motivating and we will continue taking more efforts to enhance our guest experience. If you plan another trip to Ho Chi Minh City we all look forward to being at your... More

Calgary, Canada
Top Contributor
60 reviews 60 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 18, 2014

We had initially stayed at another hotel in downtown Saigon, left the city, and then returned for 1 night on route home. I booked this hotel because it was listed as being close to the airport, and therefore more convenient for a short layover. I was immediately impressed by the staff. They were extremely helpful, and offered to store our... More

Was this review helpful? Yes 3
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Carolinetravels2, Thank you for your time to review us on Tripadvisor. We are glad you had a good impression and our staff were helpful. We are also happy that our service met your expectation. We hope to welcome you on your next visit, if any so we can be at your service again. Thank you for having stayed with... More

Brisbane, Australia
Top Contributor
61 reviews 61 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 29, 2014

I thoroughly enjoyed my two night stay at Vissai. The restaurant had one of the best breakfast buffets that I got to try during my two-week holiday in Vietnam; they had an impressive variety of food and changed the meals slightly each day to keep it interesting. The rooms were spacious and comfortable, along with having a great view. There... More

Was this review helpful? Yes 2
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear kateemily96, Thank you for taking your time reviewing on Tripadvisor. We are glad that you enjoyed your stay with us. Your comments were very motivating and I shared them to entire team for them to keep up the good work. We do hope to welcome you again in the future and will be very happy to be at your... More

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Additional Information about Vissai Saigon Hotel

Address: 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vissai Saigon Hotel 4*
Number of rooms: 185
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