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Vissai Saigon Hotel

4.0 of 5 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
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Certificate of Excellence 2014
Vissai Saigon Hotel
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Vissai Saigon Hotel
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251 reviews from our community

Traveler rating
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    7
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nuremberg, Germany
Top Contributor
56 reviews 56 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

Went on a stop-over due to positive reviews, as even just for one night I was looking for a good start into a holiday. Room standard and breakfast I would top give 3 stars, reminds me of the Charms Hotel in Shanghai, rather low. Staff was a mix of bad and good. Bar manager is very attentive though and makes... More 

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Denver, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here on a quick layover in Saigon. I have stayed a few other places in the city and I have to say, although it's a bit pricey for Vietnam, it's well worth the money. Very friendly, clean, totally four star hotel. Could even be considered 5 in many ways. Only draw back is the food could be better. Outside... More 

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Chandler, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed twice within a month in this hotel due to its close proximity to the airport. The room was spacious and very clean; staff extremely friendly and helpful. Breakfast options were good, did not try the restaurant. Very nice stay, highly recommended if you're looking for a hotel close to the airport.

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Carrera88, It was wonderful to hear your wonderful feedbacks and thank you for having stayed with us. We are also glad you enjoyed our room and you found our staff extremely friendly and helpful. They are valued assets to our hotel in making our guests’ experience memorable. We highly appreciate your recommendation on our hotel as close to the... More 

Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here three nights. The room was well equipped and quiet. The bed comfortable. Strong smell of mould in the corridors but the room fine. Staff efficient but not overly helpful. The breakfast was OK but the evening meal terrible. We ordered off the menu but both our choices not available. Sorry we changing menu.very frustrating. Went for the buffet.... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear keithylyndal, Thank you for your valued comments on our hotel service and products. It was a good opportunity to learn and look into the issue. We have briefed those concerned and strong measures were taken for improvement. This will be put on our priority list of to-dos to re-assure our guests of quality as we have been credited for.... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at Vissai Saigon Hotel a couple of times for work. Rooms are trendily furnished and the showers are great. Breakfast options were aplenty and delicious. Highly recommended hotel if you don't mind staying away from the downtown areas and want a quick ride to the airport. The hotel also offers day tours to Saigon sights like the Cuchi Tunnels... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear wanderingbowl, Thank you for your nice reviews. It was great to have you stay with us and we are happy you highly recommend us as a choice hotel near the airport. We look forward to having another opportunity to welcome you again. Best regards Do Thi Phuong Hai Vice General Director More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We enjoyed outstanding service and accommodation experiences during our honeymoon in vietnam....until we stayed here! The service was robotic and when we went to use the pool we were told it was closed for a private function! When we complained they did compensate us with a late checkout but one reason we booked this hotel was to be able to... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear steveandinga, Thank you for taking the time reviewing us on Tripadvisor. It was nice to receive your constructive comments and we are sorry we were unable to provide the swimming pool due to the last minute private function. For the BBQ Dinner the other day, we actually switched it to international cuisine while still setting a BBQ live cooking... More 

Kirribilli, Australia
Top Contributor
205 reviews 205 reviews
37 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed November 11, 2014

Cant add much to the other reviews as we found it the same - lovely spacious rooms, polite and helpful staff. Yes, it was a distance from the CBD, but we enjoyed finding a different way to walk in each day and really absorb the chaos that is HCMC. Equally enjoyable to come back to this calm oasis of a... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear TheConstantEater, Thank you for reviewing us on Tripadvisor. It was a great pleasure to have you with us and we are glad that you gave us some nice comments on our rooms and staff. For the issue of noisy neighbors next door, we wish we could have known at that time so our duty manager could contact and request... More 

Melbourne, Australia
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 6, 2014

Arrived late nite & very tired. Was surprised to see my room, spacious & wonderful soft bed. Hotel quiet new, pool area also has sauna, steam bath & spa which I indulged myself ( and had it all to myself) . Lunch choice & food excellent. Bar served cheap yummy cocktails. Airport hotel so not in City Central but you... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Debbie P, Thank you for taking the time reviewing us on Tripadvisor. It was so great to hear your positive comments as they are of high motivation to us and we will do our best to keep it up. We look forward to having another opportunity to welcome you back on any future trip. Best regards Do Thi Phuong... More 

Rockhampton
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2014

We stayed here for two nights at the beginning of our vietnam holiday. Is reasonably close to airport however quite a way from the cbd. We were on a tour so this was not a problem for us. Rooms were well appointed and breakfast was good.

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear AussieRockhampt, Thank you for taking the time reviewing us on Tripadvisor. It was great to have you stay with us during your trip in Ho Chi inh City, Vietnam . We are happy that you chose us as a nice place to stay. We do hope to have a future opportunity to welcome you back again one day. Best... More 

Perth
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 29, 2014

My boyfriend and I stayed for 3 days during a trip around Vietnam. We were pleasantly surprised when we arrived in the lobby, the area was very spacious and elegantly designed. The check in was very impersonal and robot like. We were then taken to our room - nice bed, bathroom and views. The trip became quite sour when we... More 

Was this review helpful? Yes 6
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear PerthGirlKathy, Thank you for taking the time to review us on Tripadvisor. We are glad you gave us nice points on our hotel facilities but are sorry to hear you were not happy with the issue happened. This does not reflect the usual high quality service we offer to our valued guests. One of our important in-house procedures is... More 

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Additional Information about Vissai Saigon Hotel

Address: 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vissai Saigon Hotel 4*
Number of rooms: 185
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Hotel Style:
#19 Family Hotel in Ho Chi Minh City
#20 Spa Hotel in Ho Chi Minh City
#30 Luxury Hotel in Ho Chi Minh City
#35 Business Hotel in Ho Chi Minh City
#39 Romantic Hotel in Ho Chi Minh City

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