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Vissai Saigon Hotel

Certificate of Excellence
144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
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Vissai Saigon Hotel
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287 Reviews from our TripAdvisor Community

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Traveler rating
    110
    143
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
  • All months
    (287)
  • Mar-May only
    (98)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (53)
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    (79)
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Cairns, Australia
Level Contributor
8 reviews
4 of 5 stars Reviewed 4 days ago NEW

We decided to move to this hotel on our last night in Ho Chi Minh City as it is close to the airport and we had to check-in for our flight at 3am. It is a very nice hotel. Good staff who speak english well. Our rooms were quite spacious and very comfortable. As it was getting dark, we only... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Vissai Saigon hotel is a nice hotel stay in. Its only 5-7min drive away from the airport but a 15-25min drive to live-wire District 1. Room was adequately big but how i wish there was a bath tub in the bathroom to soak in after a long day. Breakfast is ok. The gym is superly small with 2 treadmills... More 

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear ghostrider201, Thank you for taking the time reviewing us on Tripadvisor and it was nice to have you stay with us. All your comments were taken note and we hope to continue to receive your and community’s support for our hotel as a location for business and leisure in a peacefully less traffic surrounding area. We look forward to... More 

Sydney, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed in central Saigon a few weeks prior we decided to stay closer to the airport for our return. It is a lovely hotel, great staff from Reception to Restaurant. Although not busy the time we were there we enjoyed just walking the streets and wandering in the nearby park. Meals were of good quality and the rooms spacious.... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear 2watties, It was nice to have you stay with us and thank you for choosing our hotel for being near the airport. We are glad you enjoyed it and our staff were able to help. They were shared of it and we all look forward to welcoming you back one day. Best regards Do Thi Phuong Hai Vice General... More 

Melbourne, Australia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good hotel close to the airport and only a short cab right to the city, rooms are very spacious, clean and modern the hotel has a bar that's opened until 12 most nights the property has a great outdoor pool on the second floor with a fully serviced pool bar for the afternoons when you get back from a... More 

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Phxxius, Thank you for taking your time reviewing us on Tripadvisor. We are glad that our services and facilities were what you really needed to stay with us. We sincerely hope to welcome you back one day. We also thank you for your intention to stay here again for the value for money. Best regards Do Thi Phuong Hai... More 

Singapore, Singapore
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checked in on the 7th June after a short flight. The check in process was relatively quick as the room was prepared before we arrived. Receptionist and bell boy are able to speak English. They were helpful in directing us to the nearest supermarket-Big C which was about 10 minutes walk away. There is a nice little cafe within the... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear foryouforme, Thank you for reviewing us on Tripadvisor. It was a great pleasure to have you stay with us and we are glad our staff were able to help and they were shared of the comments with happiness. We do hope to welcome you back one day in the near future. Best regards Do Thi Phuong Hai Vice General... More 

Rouse Hill, Australia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First four days of Vietnam discovery tour south to north by the hoi an express tour co. The hotel was a good surprise as we had not heard of them only from the tour brochure. They still allow smoking in doors in Vietnam, we had a smoking room given to us which we declined so we were upgraded to a... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Andrew M, Thank you for taking your time reviewing us on Tripadvisor. We were happy to be chosen as a place for your stay. We hope to welcome you back, if any, on your next visit and highly appreciate if you could recommend us to your friends and beloved ones. Best regards Do Thi Phuong Hai Vice General Director More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel room was very comfy and very close to the airport. The room service was great and nil complaints regarding the food. Upon our first visit to Saigon we were ripped off by a taxi driver, and after explaining this to the front desk of the hotel, the staff were great and apologetic and Mr. Tam, the duty manager... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear lc112244, Thank you for reviewing us on Tripadvisor. It was a pleasure to have you stay with us. We are glad and proud of our staff as they were able to help and did a good job. The whole team was shared of your comment with motivation and we all look forward to having another opportunity to welcome you... More 

Wimborne Minster, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed three nights here in April - 2 nights were part of an organised tour and we had an additional night at the start of the tour to recharge after long flight from UK. The hotel was spotlessly clean and well appointed Rooms at the end of the corridors seem to have great views and seem slightly larger. Check... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear CarrieS62, Thank you for taking the time to review us on Tripadvisor. We are glad you enjoyed your stay and that our staff, facilities and service were able to help. We all look forward to having another opportunity to welcome you back and thank you again for your intention to stay here on your next visit. Best regards Do... More 

Melbourne, Australia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 18, 2015

We just stayed a night on a stopover between flights and were very happy with the quality and service just a short drive from the airport. We booked an executive room and were met at the airport and transferred to the hotel for an early check in which was provided without a problem. The room had a great view and... More 

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear stowgray, It was a great honor to have you stay with us. We are glad that you were happy with our quality and service. We thank you for ranking us as great for a stopover. We are also a nice venue for business and leisure travelers in a peaceful surrounding with more and more shops and outlets on development... More 

Ottawa, Canada
Level Contributor
91 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed May 4, 2015

This is a large modern high rise hotel in a nice neighbourhood not far from the airport. Reception and check in were very good and competent but we were a bit put off because the whole pool area was closed off for a private function. Our room was large, very comfortable and well appointed. We ate at the restaurant, the... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Christo60, Thank you for your review on our hotel on Tripadvisor. It was nice being at your service and sorry to hear about your being annoyed by a large co-guest family when dining in our restaurant. We hope to welcome you back and that you will not face the same thing again. Best regards Do Thi Phuong Hai Vice... More 

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