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Vissai Saigon Hotel

4.0 of 5 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
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Certificate of Excellence 2014
Vissai Saigon Hotel
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Vissai Saigon Hotel
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256 reviews from our community

Traveler rating
    102
    124
    21
    7
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Leeds, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for five nights in January 2015. The rooms were clean and spacious. Comfortable bed. Excellent waterfall shower with good pressure. Breakfast was so so. Not poor, not excellent. I paid GBP 55 per room per night, which was good value. It is true that the hotel is closer to the airport than the city centre (District 1)... More 

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Collaroy
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was a really clean, quiet and modern hotel which included a really awesome buffet breakfast. The only thing is it's really far to get to the city center and Taxi's can cost up to $10 US each way.

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Dianaclamb, Thank you for your positive reviews on our hotel and it was a pleasure having you stay with us. Our hotel is located on a straight and main road to city center and we guess you might have faced some busy traffic some time when you were here making you feel the distance as far. By the way... More 

cape town
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed only for 1 night as we had an early morning flight. The hotel very close to airport. We had an executive room. Very spacious and nicely decorated. Bathroom also very nice. I could not believe that we only paid $85-00 for the room plus breakfast. The executive lounge were closed so we were allowed to use the bar... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear TableMountain_11, It has been very nice to receive your positive feedbacks on our room and service and we are glad that you had a great stay with us. Please rest assured that we will keep it up and we hope to continue having your full support and look forwards to welcoming you again soon. Thank you and best regards... More 

Swindon, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel ticked every box. After travelling Vietnam from north to south we stayed here for three nights due to its excellent reviews and proximity to the airport. From the moment we arrived to the morning we checked out I was very happy about the choice to stay there. The thing that made this hotel stand out to all the... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Steve b, Thank you for having stayed with us during your trip to Ho Chi Minh City and throughout Vietnam. We are glad you were happy about the choice to stay here and it was nice to read your positive reviews on our products and service and they are a motivating encouragement for us to keep up the good... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel itself is keeping well, big, rooms are spacious and clean. BUT, the down side is they are reusing customer booking printouts to print local map! So be careful! Also they require your credit card for a deposit for mini bar upon your check-in which is quite odd as other hotels in VN don't ask that. This is the... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear SumTingRon, It was nice to have you stay with us and thank you for giving good comments on our room facilities. We are sorry to hear the local map was printed out with booking printout so an internal check was carried out, briefing was conducted and a strong measure was taken. As part of the check-in process, a credit... More 

Shanghai Region, China
Top Contributor
66 reviews 66 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 19, 2014

Went on a stop-over due to positive reviews, as even just for one night I was looking for a good start into a holiday. Room standard and breakfast I would top give 3 stars, reminds me of the Charms Hotel in Shanghai, rather low. Staff was a mix of bad and good. Bar manager is very attentive though and makes... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Tanja B, It was nice to receive your constructive feedbacks and we value them. We hope to welcome you back one day in the future so we can be at your service again. Thank you and best regards. Do Thi Phuong Hai Vice General Director More 

Denver, Colorado
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 18, 2014

Stayed here on a quick layover in Saigon. I have stayed a few other places in the city and I have to say, although it's a bit pricey for Vietnam, it's well worth the money. Very friendly, clean, totally four star hotel. Could even be considered 5 in many ways. Only draw back is the food could be better. Outside... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Ross R, Thank you for taking the time reviewing us on Tripadvisor. We are so happy that you enjoyed and ranked us high on star ranking. We have been putting a lot of effort in improving our facilities and service with a hope that they will serve our guests better. If there is anything we can do more than... More 

Chandler, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 12, 2014

we stayed twice within a month in this hotel due to its close proximity to the airport. The room was spacious and very clean; staff extremely friendly and helpful. Breakfast options were good, did not try the restaurant. Very nice stay, highly recommended if you're looking for a hotel close to the airport.

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Carrera88, It was wonderful to hear your wonderful feedbacks and thank you for having stayed with us. We are also glad you enjoyed our room and you found our staff extremely friendly and helpful. They are valued assets to our hotel in making our guests’ experience memorable. We highly appreciate your recommendation on our hotel as close to the... More 

Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 7, 2014

Stayed here three nights. The room was well equipped and quiet. The bed comfortable. Strong smell of mould in the corridors but the room fine. Staff efficient but not overly helpful. The breakfast was OK but the evening meal terrible. We ordered off the menu but both our choices not available. Sorry we changing menu.very frustrating. Went for the buffet.... More 

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VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear keithylyndal, Thank you for your valued comments on our hotel service and products. It was a good opportunity to learn and look into the issue. We have briefed those concerned and strong measures were taken for improvement. This will be put on our priority list of to-dos to re-assure our guests of quality as we have been credited for.... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2014

Stayed at Vissai Saigon Hotel a couple of times for work. Rooms are trendily furnished and the showers are great. Breakfast options were aplenty and delicious. Highly recommended hotel if you don't mind staying away from the downtown areas and want a quick ride to the airport. The hotel also offers day tours to Saigon sights like the Cuchi Tunnels... More 

Was this review helpful? Yes
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear wanderingbowl, Thank you for your nice reviews. It was great to have you stay with us and we are happy you highly recommend us as a choice hotel near the airport. We look forward to having another opportunity to welcome you again. Best regards Do Thi Phuong Hai Vice General Director More 

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Additional Information about Vissai Saigon Hotel

Address: 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vissai Saigon Hotel 4*
Number of rooms: 185
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Hotel Style:
#21 Family Hotel in Ho Chi Minh City
#21 Spa Hotel in Ho Chi Minh City
#32 Luxury Hotel in Ho Chi Minh City
#36 Business Hotel in Ho Chi Minh City
#36 Romantic Hotel in Ho Chi Minh City

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