We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Vissai Saigon Hotel

Certificate of Excellence
4.0 of 5
144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Vissai Saigon Hotel
Professional photos View all
Browse nearby
Vissai Saigon Hotel
Write a Review

274 reviews from our community

Traveler rating
    108
    133
    23
    7
    3
See reviews for
40
100
19
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (274)
  • Mar-May only
    (90)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (79)
All months
Calgary
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Have stayed 3 times at this hotel. It's clean, comfortable - generally good value. However, I did have a bit of a front desk glitch. On inbound, I booked through expedia with a good rate. Approximately $98 Canadian including taxes and fees. When was checking out I said I would like to return prior to my departure from VN. I... More 

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a day in HCMC between two flights and I booked this hotel as it offered day rates and was close to the airport. We were booked in from 9 am to 9 pm and the cost was reasonable. The hotel is in fact close to the airport and has some shops around the corner if you want to... More 

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Divs74, Thank you for choosing our hotel for your stop-over and sharing your experience on Tripadvisor. We are sorry to hear your food order arrived late. Everyone concerned in the service process were briefed to learn a lesson and some constructive actions were made. We hope when you are here on your next visit things will not happen again... More 

Kalisz, Poland
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there 3 nights in April 2015. Rooms are big and spacious. Very clean. Staff very helpful and always there to help you. Not very far from the center. There is a supermarket just behind the hotel so you can always buy anything you need. I would recomend this hotel very much to anyone for a few days stay in... More 

Was this review helpful? Yes 2
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Mariusz J, Thank you for taking the time sharing your experience on Tripadvisor for the travel community. We are happy to learn that our facilities and staff were helpful and we highly appreciate your recommendation on our hotel to anyone when visiting Saigon. We do hope to have another opportunity to welcome you back and wish you a nice... More 

Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Vissay Saigon Hotel offers much to a visitor. Good service, great value in accommodation and location, especially when your business is near the airport. Large rooms, clean and tidy, great breakfast selection and efficient service. What more does one ask for.

Was this review helpful? Yes 2
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Michael W, It was a great pleasure having you stay with us on your recent visit to Vissai Saigon Hotel and thank you for sharing your experience on our hotel to the community. We are glad that our service and staff were able to help and you found us in great value in accommodation that is good for business... More 

Top Contributor
129 reviews 129 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I had booked this hotel through Expedia based on its close proximity to the airport. However, I had a problem with my VISA and was not allowed to leave the airport. I phoned the hotel at 2 pm on the day I was scheduled to check in and explained my situation. The hotel refused to accept my cancellation and insists... More 

Was this review helpful? Yes 3
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Kathryn M, Thank you for having booked a room at our hotel though Expedia. it came to our attention that you had a visa problem and reported to us last minute and as you are our shared guest we needed you to contact Expedia so we can work out to see how we could help. As a gesture of... More 

Contributor
19 reviews 19 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Vissai Saigon Hotel has got to be the world's best 4-Star hotel. The rooms are well-appointed, luxurious and comfortable. The restaurant La Mezannine is under-rated but beats even 5 Star hotels in Ho Chi Minh. I stayed 4 nights, conducted a workshop for 3 days in one of their function rooms and their staff are just helpful and really make... More 

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear PasyaDong, Thank you for your sharing your experience about our hotel on Tripadvisor. It was a pleasure to have you stay with us and we are glad that our staff and facilities were able to help. There are shared of this and we all hope to have another opportunity to welcome and be at your service again in the... More 

Senior Contributor
30 reviews 30 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. Staff were very accommodating, facilities we good, rooms comfortable. Brilliant if you have a one night lay over on the way somewhere else. its a little out of the way if your wanting to do a lot on Ho Chi Minh City

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Craig J, Thank you for your comment on Tripadvisor on our hotel. We are delighted our staff and facilities were able to help. We are also happy that you see us as good for lay over. As an airport hotel we provide our guests with free shuttle bus into the city center and return so they will not have... More 

Pambula
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed here for one day last week, having just driven from Vung Tau and needing a base for the day until that evening's flight back to Australia. Check-in was fairly smooth, the only delay being finding a room at 10am that was available with twin beds. We soon got an executive room up on the top... More 

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear WanderingCodger, Thank you for your detailed review here on Tripadvisor. It was a great pleasure to have you stay with us and we are happy that you liked us and would intend to stay here again. We hope to have another opportunity to welcome you back as we found it a great encouragement of upholding quality service to all... More 

Metro Manila, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

Im from the Philippines and I have stayed in this hotel for more than a month. During my stay, the hotel attendants made me feel that this is my home. They all greet me with warm smile and utmost hospitality. During my business trip, I need to go to other parts of Vietnam where I stayed for a week. When... More 

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear Lukerz25, Thank you for taking your time to review us on Tripadvisor. We are delighted to hear you enjoyed your stay with us and that our staff made you feel at home. They were shared of this and we all are happy that you will definitely be back. We look forward to welcoming you again. Wish your everyday a... More 

Hue city
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 9, 2015

I stayed in this hotel many occasions. It was good and professional when it was starcity. From the time it became Vissai with the new owners, the quality of service completely deteriorated. I am repeat guest in the hotel and I am a hotelier too. The check in was quick but not enough information in terms of establishing credit on... More 

Was this review helpful? Yes 1
VissaiSaigon, Manager at Vissai Saigon Hotel, responded to this review

Dear senthao, Thank you for taking the time to share your experience. It was a pleasure to have you stay with us on your repeated business trip. We are sorry to hear our service was not up to your expectation. The mentioned issues are well noted and concerned personel/department was briefed of them to be readily of assistance whenever needed.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (96)
Viewed
Pool/beach area (2)
Viewed
View from room (12)
Viewed
Room/suite (27)
Viewed
Hotel & grounds (10)
Viewed
Dining (6)
Viewed
Bathroom (8)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question