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Alagon Western Hotel

3.0 of 5
Hotel website
28-30 Nguyen An Ninh Street, Ben Thanh Ward, District 1, Ho Chi Minh City 700000, Vietnam (Formerly Hoang Hai Long 2 Hotel)
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220 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW via mobile

Most points of our visit we were disappointed. Good points were staff being friendly and English speaking good. The beds were very generously sized and excellent bedding. We slept well both nights. However room and decor was old. Bathroom needs upgraded urgently. There was no overflow pipe in the bath, merely a hole! Wifi was poor at best. At night... More 

Helpful?
Thank ReeMac1
Everett, Washington
Level Contributor
188 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed 1 week ago

As an earlier review said, this is not a luxury hotel but it has many good qualities. The two best things were the pleasant, helpful staff and the wonderful breakfast. The hotel is in a Muslim area so the food and clothing are sold right on that block. Out the door and to the left half a block is the... More 

Helpful?
1 Thank 828TJA
Seremban, Malaysia
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel, very kind, helpful and nice people working here especially the bell boy (the big guy) he is very helpful and talkative.. management should raise his salary hahaha.. Breakfast are great.. Only a bit noise.. We can heard others room sound. 😂😂😂

Helpful?
Thank Jamlin S
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The experience was beyond amazing. The service was great. The breakfast buffet was exellent. The location was good. There was good space to move about. A really nice relaxation place to rewind and spend the holidays. The place was clean and the room service was thoughtful . I Enjoyed My EXPERINCE.

Helpful?
Thank Quynh M
fom_hhl2, Manager at Alagon Western Hotel, responded to this review

Dear Guest, Thank you so much for taking time to write your much valued review of our hotel. We really appreciate your comments regarding our customer service, breakfast, location and rooms. All staffs of the hotel seriously try to provide the best quality to customer. The hotel are investing in property this new year to make the guest stay Excellent.... More 

Kuala Lumpur, Malaysia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Such a perfect hotel for our family trip. The rooms are spacious, tidy, fully equipped and comfortable. Breakfast is great with the mix of local and western cuisine. The friendly staffs are very helpful; they even helped carry our grandma on the wheelchair with the stairs every time. Strategic location as it is few steps away from Ben Thanh market... More 

Helpful?
Thank MizaZahir
fom_hhl2, Manager at Alagon Western Hotel, responded to this review

Dear Guest Thank you very much for taking time to give us wonderful review. We are so happy when you enjoyed your stay with us. We did renovation the last 2 months to improve most of things. Our target is to give the best service to customer. All staff are well trained to welcome guest any time. They are glad... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Room - Spacious and bed well maintained. Perfect for a couple or 2 adults. Location - Well situated in District 1 (Muslim location), so halal food was not a problem. Restaurants were always available and cheap too. Strategically located near to Muslim clothes shops and Ben Thanh Market. All walking distance to nearby shops selling souvenirs and also the night... More 

Helpful?
Thank Wanie0110
Hue, Vietnam
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed December 25, 2015 via mobile

I'm sitting in room 805 as I write this, across from the elevator everyone gets off as they have to walk up another flight of stairs to walk to the breakfast area. I've been up for an hour because of this. It's 7:30 a.m. The day after Christmas. I paid 1.5 million for this room because I wanted to stay... More 

Helpful?
Thank ElSchon
fom_hhl2, Manager at Alagon Western Hotel, responded to this review

Dear Mr EISchon Firstly, I personally apologized for many unfortunate incidences that you experienced during your stay with us. The hotel always try to do the best for all of our guests, but unfortunately, sometimes the bad thing happened that we never expect. In fact, the hotel arranged the right room that you booked online and we followed your request.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 16, 2015

Facility: Very simple and basic but good enough to me since I spend the whole day out. I stayed in the suite which was comfortable and clean. This is not your luxury hotel but its definitely decent and adequate. Breakfast was also tasty and satisfying with a variety in the buffet spread. Wifi is available with a good connectivity. Location:... More 

Helpful?
Thank Shifaa S
Bangkok, Thailand
Level Contributor
3 reviews
3 of 5 stars Reviewed December 14, 2015

THe hotel situated in the heart of the city with good value for money. If you don't care much about facilities and luxury one, this would be a great choice. It's just next to the Ben Thanh Market, and night walking street where you can do shopping and eat at night.

Helpful?
Thank KongkritLaw
Singapore, Singapore
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 8, 2015 via mobile

Our room had no window. To have windows, we need to upgrade and no we weren't keen. Nice buffet spread for breakfast. Strategically located for Muslim travelers as halal restaurants are within reach. Laundry service was efficient. Overall, it was a good stay.

Helpful?
Thank Seha_Anne
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