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Alagon Ben Thanh Hotel & Spa

3.0 of 5
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28-30 Nguyen An Ninh St., Dist 1, Ho Chi Minh City 8, Vietnam (Formerly Hoang Hai Long 2 Hotel)
Alagon Ben Thanh Hotel & Spa
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Ranked #114 of 391 Hotels in Ho Chi Minh City
A recent review
5 of 5 stars reviewed 5 days ago
James F
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195 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 4 nights whilst staying in Saigon. We chose it primarily due to the location which was in district 1 and had plenty to see and do. The bus 152 from the airport dropped us a couple of streets away from the hotel and gave us our first experience of crossing the roads in vietnam which is... More 

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Brisbane, Australia
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel due to its location. It is only 60 metres to the Ben Than markets and the night markets are literally at your doorstep. All attractions such as war museum, palace, Notre dame cathedral etc. are a easy walk. Street food abounds and there is a great park around the corner for the kids. The room... More 

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fom_hhl2, Manager at Alagon Ben Thanh Hotel & Spa, responded to this review

Dear Guest, I would like to thank you for stay with us. We are pleased that you enjoyed our location, staffs and so on. By the way, the hotel have many kind of rooms that you can book for your next stay. The bigger room will be Deluxe and Suite Room. we look forward to another chance to serve you.... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 19, 2015

It was not as good as the reviews said. It wasn't horrible but many things were disappointing. The walls are really thin so you can hear your neighbours. The worst part was the smell im our bathroom, it smelled like fresh paint and mold. Let's say we didn't pay much so didn't expect much...

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fom_hhl2, Manager at Alagon Ben Thanh Hotel & Spa, responded to this review

Dear Guest I would like to apologize for the unfortunate incidences that come to you during your stay. Firstly, the noise was made by the children in the room on the same floor with your room and we did give them the advise to keep silent. Unfortunately, they did not do. Secondly, the fresh paint come from the renovation in... More 

Singapore, Singapore
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 28, 2015

We have visited Vietnam six times and in each case returned to the Hoang Hai Long group because we have been looked after as if we were special family members. I could not praise this hotel enough. We will never forget your generosity, thank you with all our heart. The staff at the hotel were wonderful in every respect. Thank... More 

Was this review helpful? Yes 1
fom_hhl2, Manager at Alagon Ben Thanh Hotel & Spa, responded to this review

Dear Robnhuzy Thank you very very much for your great comments. All staffs in Hoang Hai Long 2 appreciate it so so much. Your saying is outstanding value to us. I am very happy that you enjoyed your stay with us. Our team always try our best to provide the very best in comfort to your family. You are so... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 22, 2015

I was recommended by my friend's and it is very convenient and safe to stay. Would like to come and stay here again. A walking distance to the market, shopping centre, food stall and many more, night life is lively

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fom_hhl2, Manager at Alagon Ben Thanh Hotel & Spa, responded to this review

Dear Guest, We really much thank you and appreciate your great comments for our hotel on the location, shopping center and more. We are happy that you had a great stay and we are successful to give best services to the guest. We would like to give the special thank to your friends for their suggestion. Thank you again, and... More 

Selangor, Malaysia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 15, 2015

The hotel is moderately okay Room is okay Wifi is great Location is superb - a walking distance to Ben Tanh Market, night market is happening and easy access to halal restaurants A must try iced coffee sell in a motorbike in front of the hotel - it cost u only RM3

Was this review helpful? Yes 1
fom_hhl2, Manager at Alagon Ben Thanh Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. We appreciate your great comments that much valued provided to us. Great location, shopping center, halal food and so on are always our advantage. We look forward to having you back to our hotel in the near future, where you could try ice coffee again and best services. Best Regards, Chuong More 

Singapore, Singapore
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed April 8, 2015

The staff are a huge plus point - friendly, accommodating and helpful. From the frontdesk to the bellman to the housekeeping. Job well done! Location: It's no secret that that it's at a fantastic location. For muslims, there are plenty of halal restaurants surrounding the hotel. It's just right beside Ben Thanh Market. Saigon Square and many historic attractions nearby.... More 

Was this review helpful? Yes 1
fom_hhl2, Manager at Alagon Ben Thanh Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to give valued comment on your stay. As you mentioned, we are going to adjust the triple to the bigger room that will be convenient for the guest and we will try to improve the room wall to keep away from noise. By the way, We are changing our amenities to the... More 

Chom Thien Thailand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 2, 2015

Hotel location is great. Near shopping places, lots of dining, cafes, etc. Nice, clean rooms. They serve buffet breakfast various and very fresh.Staff are very friendly and helpful. Overall, we would stay in this hotel again.

Was this review helpful? Yes
fom_hhl2, Manager at Alagon Ben Thanh Hotel & Spa, responded to this review

Dear Guest, We really much appreciate your positive comments for our hotel. All staffs are happy that you enjoyed your stay with us and we will try our best to do the good services for the guest. In addition, renovations start soon on many facilities, so that we may provide the very best in comfort to our customers. Thank you... More 

Ahmedabad, India
Level Contributor
150 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
3 of 5 stars Reviewed March 30, 2015

I have stayed at hoang hai long south hotel earlier and booked this hotel in that impression. The location is in the lane next to Ben tanh market. And also have night market on this lane. So for business person who want to do shopping like handicrafts and some street shopping it is ideal place. Rooms are spacious specially facing... More 

Was this review helpful? Yes
fom_hhl2, Manager at Alagon Ben Thanh Hotel & Spa, responded to this review

Dear Mr Anubhav Jagnani, First of all, Thank you very much for your staying in our hotel. Let me express my sincere apologies for the inconvenience situation happened in our hotel during your stay. Firstly, I would like to apologize the noise on the 6th floor made by some people next to your room. This incident is not typical thing... More 

1 review
4 of 5 stars Reviewed March 30, 2015

There was some problem during check in. But management was very efficient. They upgrade one of the room for us without any charges & we manage to check in smoothly. Rooms are clean & location are superb. Manager Mr Pan & Ms Emily plus staff are friendly & helpful. We truly enjoyed our 3 days stay there. Will come back... More 

Was this review helpful? Yes
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