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Golden Central Hotel

140 Ly Tu Trong Street | Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam
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555 Reviews from our TripAdvisor Community

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Cambridge, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed in Ho Chi Minh for 2 nights at this hotel and it certainly is not a 4* hotel. It should be classed as a 3* hotel. This hotel did not come close to any of the 4* or 5* hotels that we stayed in throughout Vietnam. The room was dated and was supposed to be a superior room.... More 

Helpful?
1 Thank Suzie F
goldencentralhotel, Giám đốc quan hệ công chúng at Golden Central Hotel, responded to this review

Dear Suzie F Thank you for your feedback after your stay with us. I am so sorry to heard your stay not satisfied, As same the standard classed of the 4 stars from the Gorverment and evaluation criteria of hotels in Vietnam, we are the same with another one hotel in Việt Nam. It just depend on the stype of... More 

Seattle, Washington
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed here for one night as we were passing through HCMC and enjoyed the buffet breakfast and very central location. The room was nice and clean and the rooftop pool had lots of seating. We didn't eat any lunch or dinner here as we just went to some of the great restaurants around HCMC which were... More 

Helpful?
Thank Rugbyrules05
Grafton, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at Golden Central Hotel. The location of the hotel is perfect, walking distance to everywhere and the staff were happy to help us with a map and directions. Close to some great parks if your travelling with children like we did. Our room was lovely with a great city view. Breakfast was good and the... More 

Helpful?
1 Thank katiej84
London
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was ideal for our 3 night stay in Ho Chi Minh. As most reviewers have said, the rooms are fairly small. But if you're only there to sleep, its fine. The rooms were clean, quiet, with really comfy beds. I was worried being central in hectic district 1 that there would be a lot of noise, but we... More 

Helpful?
Thank lots54
Kristiansand, Norway
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We checked in for one night in Saigon before leaving Vietnam. The location is really great, a couple of blocks away from the Ben Than market. The rooms are a bit small for two persons with luggage, but you are not in Saigon to stay in your room anyway so for one night it was ok. The bed was surprisingly... More 

Helpful?
Thank patrickadolfsen
goldencentralhotel, Giám đốc quan hệ khách hàng at Golden Central Hotel, responded to this review

Dear Patrick! Thank you for your feedback after your stay with us. I am pleased that you enjoyed your stay and will certainly review the comments that you raise in your review of the hotel. I am so happy to know that our hotel make your stay satisfied, so thankful for that your understand about hotel's policy even that this... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Never never ever stay here! We have been here 20 hours and already had stuff stolen from our room. It was evident the cleaner stole it on the CCTV and they are not doing anything about it. Never stay here! It has such bad customer service and there isn't a manager!

Helpful?
4 Thank Sarah Q
goldencentralhotel, Tổng giám đốc at Golden Central Hotel, responded to this review

Dear Sarah, Thank you for taking the time to share your experience. I regret that you were not entirely satisfied with all aspects of your stay, which is certainly not our aim. We’re very sorry about what happened to you at our hotel. Your report immediately was our test deployment procedures and evidence.. It should have a little time to... More 

Travelers are raving about these Ho Chi Minh City hotels

Turku
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Room was clean and view was nice. Check in went ok, staff were polite. Room was somewhat old fashioned, though. One electric outlet, and none with power on when outside room made charging of three phones, ipads and cameras quite congested. Breakfast had a broad selection of food, eggs by preference, cereal, fish, meats and so on. It was an... More 

Helpful?
Thank snackeboo
goldencentralhotel, Giám đốc quan hệ khách hàng at Golden Central Hotel, responded to this review

Thank you very much for your lovely feedback, it is very much appreciated and encouraging to the whole team. Your comment on the Internet is well noted. For your world wide travels, We are 4 star hotel in the central with lovely view over the city on the rooftop bar. So our restaurant a little bit more expensive than a... More 

Rabat-Sale-Zemmour-Zaer Region, Morocco
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

From check-in until check-out, the customer service and accommodation at this hotel was absolutely UNACCEPTABLE. First, the room assigned my wife and I was NOT a double room suitable for two adults. The room was clearly intended for a single adult. Our requests to speak with management about reassignment to a larger room was denied. Secondly, upon check-out, we were... More 

Helpful?
1 Thank Rashad A
goldencentralhotel, Giám đốc quan hệ khách hàng at Golden Central Hotel, responded to this review

Dear Rashad A Thank you for taking the time to review the hotel after your stay with us. I was pleased that overall you enjoyed your stay, but disappointed to read of the issues with your first room. Allow with your booking that price only for 1 person, if you book for 2 person the price take little more beacause... More 

Lockerbie, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I arrived back home in mid December after a wonderful 17 day holiday to Vietnam. We also added a 4 day stay in Cambodia, and to relax at the end, we had a 4 day beach stay back in Vietnam before flying home. To start off, we flew into Ho Chi Minh City, where we met our... More 

Helpful?
2 Thank DEEBEE2812
goldencentralhotel, Giám đốc quan hệ công chúng at Golden Central Hotel, responded to this review

Dear Deebee Greetings from Golden hotel saigon. At the onset allow us to sincerely thank you for choosing to stay here with us and taking out time to shared your commendations for the warm and luxurious experience that our hotel endeavors to offer through premium accommodation and gracious service. Your recognition, in particular to our rooms,bed comfort, breakfast spread, guest... More 

Olivebridge, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is in the best tourist area. One block from central market, the night market and the food court. The hotel is immaculate and newly decorated. The buffet breakfast is good. The hotel has a lovely rooftop pool. The water is crystal clear. While our room 310 is small. The decor is lovely. And the bathroom is well appointed... More 

Helpful?
1 Thank Olivebridge2016
goldencentralhotel, Giám đốc quan hệ khách hàng at Golden Central Hotel, responded to this review

Dear Olive Thank you very much for your choosing our hotel during your stay in Sai Gon.Your comment on the Internet is well noted. For your world wide travels. Thank you so much for staying with us, we hope to welcome you back very soon. I am sending the best regards to the great city of Sai Gon, More 

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