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All 633 Ho Chi Minh City B&Bs / inns

Family Inn Saigon

3.5 of 5 Small Hotel   |   84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
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79%
Ranked #48 of 633 Ho Chi Minh City B&B and Inns
A recent review
5 of 5 stars reviewed 1 week ago
Franky713 Taichung, Taiwan
  • Overview
  • Reviews (194)
  • Photos (34)
  • Amenities
  • Q&A (1)
  • Room tips (55)
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194 people have reviewed this hotel

Traveler rating
    44
    111
    26
    9
    4
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39
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Taichung, Taiwan
1 review
5 of 5 stars Reviewed 1 week ago

As I said, this hotel is very economic. It is located in the heart of Saigon, and if you arrive in the morning, there are plenty of museums nearby you could walk around. Honestly, I was surprised as I opened the room, the room is clean (of course), there's a large bathtub in the restroom. The bed is comfy, and... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction. We would be more than glad to welcome... More

Olympia
Top Contributor
71 reviews 71 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a few nights and it was nice. Room was simple and a trip up the tiny elevator took us to a very nice small restaurant. Ate there two dinners and 3 breakfasts. I had never stayed in this area of District 1 before, but I liked it. 10 or 15 minutes to the main market and a 30... More

Was this review helpful? Yes 1
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is truly fulfilling to learn that our guests bring home great memories of staying with us.... More

Aurora, Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel with super fast wifi! The breakfast was delicious and the room was wonderful. Everything in Vietnam is SO cheap and this hotel is no exception, but it is very high quality! The staff is very helpful and friendly and speak wonderful english. I hope to come back again one day.

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and thank you for your very nice comments of our hotel. Our convenient location complemented by our excellent services make your touring holiday a pleasant one. Your satisfaction is what matters most to us and we shall continue to ensure utmost comfort of all our guests. We would... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Family Inn Saigon in a double room that was absolutely spacious and super clean. It's location is very good as it close to local attractions including the Cho Ben Thanh market and The Golden Dragon Water Puppet Show, which I absolutely loved! Staff is also friendly and the view from the restaurant above is pretty good as... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, We are so delighted to receive your heart-warming comments of our facilities and services. Most importantly, we are very glad that you had enjoyed our breakfast and the comfort of our rooms. Thank you also for rating us the best hotel in our vicinity. Your nice feedback is equivalent to recommending us to prospective guests and we... More

Wodonga, Australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my 2nd stay at this hotel, choosing to return due to the comfortable stay last time after booking an Intrepid tour. I'll also share a little about the kind of travellers we are to give you an idea. Vietnam is cheap to visit, however we couldn't justify splurging on a 5 star hotel for 8 nights so this... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is truly fulfilling to learn that our guests bring home great memories of staying with us.... More

Brisbane
2 reviews
3 of 5 stars Reviewed June 11, 2014 via mobile

Pros: good location, newly renovated bathrooms, good wifi. Cons: rooms tired and old, horrible uncomfortable beds, well below average breakfast even by Asian standards, with hot room temperature milk and unfriendly staff. I asked a staff member if they had cold milk for my cereal and his response was "put some ice in it"... Um no how about you conform... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for staying with us. We appreciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement. It is so unfortunate that your impression of us is not good and we are deeply concerned to learn of your unsatisfactory experience. This does... More

New Delhi, India
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 10, 2014

Stayed here in a twin room (as part of a group tour) in May'14. The room was a bit small but that was a minor inconvenience. The buffet breakfast, on the topmost floor with a view, was quite lavish. The location of the hotel (15 minutes on foot from the city centre) was convenient. The staff was very helpful -... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is truly fulfilling to learn that our guests bring home great memories of staying with us.... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 5, 2014

Stayed here during a group tour. It was in a good location for seeing the sights & getting around HCMC. The staff were very friendly & helpful. The hotel itself was very clean and quiet, although the rooms were basic. (But you get what you pay for, right?) My partner & I had a large room with a window and... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Dear Valued Guest, Thank you for the note on your recent stay with us and for recognizing our courteous and helpful staff, central location. We are glad you had an enjoyable stay and we look forward to seeing you again soon. Kind Regards, More

Southampton, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 5, 2014

I stayed there a few weeks ago (April 2014) and I was pleasantly surprised. The room was spacious, very clean and most importantly, did shut down the constant noise coming from the heavy traffic. Breakfast offers a wide choice of fresh fruits and local food. The hotel staff is very friendly and extremely helpful. They will go out of their... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality. We look forward to being of service to you in your next visit to... More

Senior Contributor
30 reviews 30 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 3, 2014

We stayed here at the end of a tour of Vietnam, and found it to be comfortable and clean.We had a room on a high floor with a window so we were luckier than some people who had no window in their room.The room and bathroom were quite big and because we were on a high floor it was relatively... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Nothing is more gratifying than receiving excellent feedback from our satisfied guests and thank you for recommending us to prospective guests, highly appreciated. We truly have a great team who are always passionate in delivering great service to our guests and we will share your comments to all of them as this will inspire them to delight... More

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Additional Information about Family Inn Saigon

Address: 84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Family Inn Saigon 3.5*
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Also Known As:
Family Inn Saigon Hotel Ho Chi Minh City

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Class
Number of rooms
72

Questions & Answers

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