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All 639 Ho Chi Minh City B&Bs / inns

Family Inn Saigon

3.5 of 5 Small Hotel   |   84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
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79%
Ranked #47 of 639 Ho Chi Minh City B&B and Inns
A recent review
4 of 5 stars reviewed 3 days ago
tansyelise Leeds, United Kingdom
  • Overview
  • Reviews (199)
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  • Room tips (56)
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199 people have reviewed this hotel

Traveler rating
    45
    114
    27
    9
    4
See reviews for
40
70
24
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Leeds, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here one night whilst meeting family who were in HMC. I had a good experience. Positives -good staff, remembered me each time and were helpful on all occasions. -nice breakfast, not the best I've ever had but certainly satisfying. -good, clean spacious room. Negatives -the lift is slow Overall, I enjoyed my stay. I wouldn't stay for my... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and thank you for your good comments. Your comfort and satisfaction are so important to us, hence, we shall continue to ensure that our guests bring back home great memories of our hotel. We would be glad to welcome you again on your next visit. Sincerely, More

1 review
3 of 5 stars Reviewed 1 week ago

Positives: Clean room Large single beds Great porter service Wi-fi Negatives: -Super slow lift service. I waited at least 5 mins the majority of the time and it was also quite small so even with four people it feels claustrophobic - 'rooftop' restaurant. No outdoor access and overall underwhelming Ordered a shrimp salad and was bitterly disappointment. Filled with sauce... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for staying with us. We appreciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement. It is so unfortunate that your first impression of us is not good and we are deeply concerned to learn of your unsatisfactory experience. This... More

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 2 weeks ago

Few weeks ago, i traveled to Ho Chi Minh, without knowing which hotel to book, i blindly booked one and it happened to be one of the best hotel I've stayed. The reason, the superb treatment i received from the hotel staff from the first day till i checked out. love the breakfast, the varieties offered, and the room, spacious,... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is truly fulfilling to learn that our guests bring home great memories of staying with us.... More

Maidenhead, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Family Inn Saigon is in a questionable area - but it made little impact on us. It was 20 minute walk to the Ben Thanh market where there are good bargains! The staff were helpful. Room was excellent we had a window! Breakfast was lovely made to order omelette. I would return.

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality. We look forward to being of service to you in your next visit to... More

havinganicetime
Contributor
15 reviews 15 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am traveling with my two kids and am delighted with this hotel. The first night was spent in a rather sad windowless box, but I was offered the chance to upgrade for five bucks and get an actual window, and it's lovely. The staff are unfailingly polite and friendly - the front desk has our room key ready to... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, We are so delighted to receive your heart-warming comments of our facilities and services. Most importantly, we are very glad that you had enjoyed our breakfast and the comfort of our rooms. Thank you also for rating us the best hotel in our vicinity. Your nice feedback is equivalent to recommending us to prospective guests and we... More

Taichung, Taiwan
1 review
5 of 5 stars Reviewed 4 weeks ago

As I said, this hotel is very economic. It is located in the heart of Saigon, and if you arrive in the morning, there are plenty of museums nearby you could walk around. Honestly, I was surprised as I opened the room, the room is clean (of course), there's a large bathtub in the restroom. The bed is comfy, and... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction. We would be more than glad to welcome... More

Olympia
Top Contributor
111 reviews 111 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here a few nights and it was nice. Room was simple and a trip up the tiny elevator took us to a very nice small restaurant. Ate there two dinners and 3 breakfasts. I had never stayed in this area of District 1 before, but I liked it. 10 or 15 minutes to the main market and a 30... More

Was this review helpful? Yes 1
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is truly fulfilling to learn that our guests bring home great memories of staying with us.... More

Aurora, Illinois
2 reviews
5 of 5 stars Reviewed July 8, 2014

Excellent hotel with super fast wifi! The breakfast was delicious and the room was wonderful. Everything in Vietnam is SO cheap and this hotel is no exception, but it is very high quality! The staff is very helpful and friendly and speak wonderful english. I hope to come back again one day.

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and thank you for your very nice comments of our hotel. Our convenient location complemented by our excellent services make your touring holiday a pleasant one. Your satisfaction is what matters most to us and we shall continue to ensure utmost comfort of all our guests. We would... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 4, 2014

Stayed at the Family Inn Saigon in a double room that was absolutely spacious and super clean. It's location is very good as it close to local attractions including the Cho Ben Thanh market and The Golden Dragon Water Puppet Show, which I absolutely loved! Staff is also friendly and the view from the restaurant above is pretty good as... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, We are so delighted to receive your heart-warming comments of our facilities and services. Most importantly, we are very glad that you had enjoyed our breakfast and the comfort of our rooms. Thank you also for rating us the best hotel in our vicinity. Your nice feedback is equivalent to recommending us to prospective guests and we... More

Wodonga, Australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed July 3, 2014

This is my 2nd stay at this hotel, choosing to return due to the comfortable stay last time after booking an Intrepid tour. I'll also share a little about the kind of travellers we are to give you an idea. Vietnam is cheap to visit, however we couldn't justify splurging on a 5 star hotel for 8 nights so this... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is truly fulfilling to learn that our guests bring home great memories of staying with us.... More

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Additional Information about Family Inn Saigon

Address: 84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Family Inn Saigon 3.5*
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Also Known As:
Family Inn Saigon Hotel Ho Chi Minh City

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Class
Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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