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Family Inn Saigon Hotel, Ho Chi Minh City

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Family Inn Saigon

3.5 of 5
84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
Hotel amenities
Family Inn Saigon
27 traveler photos
Ranked #44 of 505 Ho Chi Minh City B&B and Inns
4.0 of 5 stars 121 Reviews
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121 reviews from our community

    Trip type
Traveler rating
    32
    64
    16
    6
    3
Date Rating
1 review
“Good location, good breakfast and great service”
4 of 5 stars Reviewed May 15, 2013 NEW

Had a nice 2 night stay there in may. Were greeted very friendly and everybody helping us. The only thing they could do better, was to minimize the noise in the hallways, with the walkie- talkies, we slept great and the showers and the bathroom were awesome. It is very close to everything so walking is an option. The breakfast... More

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seimreap
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“The best hotel and good location,”
4 of 5 stars Reviewed May 2, 2013

This is a good Hotel that i used to stay in Saigon, room is clean, reasonable price, good location, a lot of restaurant around by friendly staff and warmly welcome, good breakfast it is fantastic hotel among many hotel in Saigon.

Was this review helpful? Yes 1
Family Inn S, Front Office Manager at Family Inn Saigon, responded to this review
May 7, 2013

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction. We would be more than glad to welcome... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Good location, friendly staff and tidy rooms”
4 of 5 stars Reviewed May 1, 2013

We stayed here for three nights in April. The staff were very friendly, we checked in early and this wasn't a problem. The room was tidy, it was also clean! Would recommend to travelers !! It was close to the war museum and other attractions. A nice park situated just down the road. 24hr mini mart over the road.

Was this review helpful? Yes 1
Family Inn S, Front Office Manager at Family Inn Saigon, responded to this review
May 7, 2013

Dear Valued Guest, It was a pleasure having you as our guest and thank you for your very nice comments of our hotel. Our convenient location complemented by our excellent services make your touring holiday a pleasant one. Your satisfaction is what matters most to us and we shall continue to ensure utmost comfort of all our guests. We would... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Not for family with small children”
2 of 5 stars Reviewed April 26, 2013

When we booked a room we also requested a baby cot. I would assume they'd be considerate of the fact that we have small children yet they put us in a room facing the street. At night the bar and other night life played music so loud until about 3am. The windows were single pane so my kids kept waking... More

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Family Inn S, Front Office Manager at Family Inn Saigon, responded to this review
May 7, 2013

Dear Valued Guest, Thank you for sending us your comments. Feedback such as yours helps us in improving our facilities and services. We strive to provide a superior experience for every guest, therefore, your feedback is very important to us. We are glad to know that you had a pleasant stay with us and we hope to be of service... More

Dandenong
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Ok Hotel, good service but quite expensive for the area and standard of room.”
3 of 5 stars Reviewed April 20, 2013

This was the first hotel we stayed in on our vacation and it was a good starting point. The staff were great particularly the door men. They spoke good English, were helpful with information about Saigon and one guy "Viet" even bought me a coffee when I asked him where I could get one early one morning. He simply yelled... More

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Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
May 7, 2013

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality. We look forward to being of service to you in your next visit to... More

bangkok
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“a budget hotel”
3 of 5 stars Reviewed April 18, 2013

We a family of four stayed at this property for four nights. Overall its quiet a disappointment, in comparison to what you see at internet profile of the property. The entire setup is in budget mindset. The rooms are like corridor, the carpet on the walkways are having stinking smell.The bath room is ok. The breakfast have limited selection available.... More

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Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
May 8, 2013

Dear Praveen_K_Singh, Thank you very much for sharing your opinion with us. I am pleased to hear that our attentive service made your stay more comfortable. We believe that true hospitality lies in an engaging, warm and genuine service. At the same time, I sincerely apologize for any inconvenience we have caused you. Please rest assured that we will take... More

Milwaukee, WI
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
28 helpful votes 28 helpful votes
“Sketchy neighborhood and poor bathrooms”
2 of 5 stars Reviewed April 10, 2013

We stayed here with a group tour and we all felt that this was the worst hotel that we had stayed in while in Vietnam. The neighborhood was sketchy, run down and felt seedy. In fact, right next door was an apparent brothel? in the guise of a "beauty salon" with scantily clad young ladies sitting on a sofa in... More

Was this review helpful? Yes 1
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
May 8, 2013

Dear LOB16, Thank you for your feedback here on TripAdvisor. We would like to take this opportunity to apologize for the inconveniences you experienced during your stay at Family Inn Saigon. We appreciate that you took the time to share your valued feedback, which gives us the opportunity to monitor and continuously improve our services. In regards to our plumbing... More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Rough location, no windows and not the cleanest”
3 of 5 stars Reviewed April 9, 2013

We stayed here while in HCM City but were slightly disappointed in the stay. The hotel is located in a touch of a shadier area of town ("special massage parlors" on either side) and there are no windows. We didn't ask to change rooms as per some of the other reviews here because we were only staying two nights. They... More

Was this review helpful? Yes 1
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
May 8, 2013

Dear Valued Guest, I would like to express my appreciation for providing us with your personal feedback. I sincerely apologize for any inconvenience we have caused you. I will forward your feedback to the respective departments to ensure your expectations will be met next time. Again, thank you very much for letting us know how we can serve you better.... More

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
“Make sure you get a good room!”
4 of 5 stars Reviewed April 7, 2013

This hotel is in a good location and very easy to explore Saigon on foot or catch taxis if necessary. We found that some rooms are certainly better than others, as we were initially given a very small room on a lower level with no window. It was quite dark and we felt claustrophobic. After one night we asked to... More

Was this review helpful? Yes 2
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
May 8, 2013

Dear Caroline N, Thank you very much for your feedback We feel honored and appreciative that you have chosen Family Inn Saigon during your trip in Ho Chi Minh City, Viet Nam. We sincerely look forward to serving you again in the near future. Best regards, More

Wodonga, Australia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
45 helpful votes 45 helpful votes
“Business Deluxe is the way to go!”
4 of 5 stars Reviewed April 3, 2013 via mobile

I'm writing this review based on spending 4 nights at this hotel in HCMC as part of a pre tour accommodation but booked the hotel independently. Getting there: from Tan Xuan Nhat airport, after leaving the arrivals gate veer right. There are taxi ranks there and ONLY take either a Vinasun or Mailinh taxi. Ignore all others that approach you... More

Was this review helpful? Yes 1
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
May 8, 2013

Dear AnhNguyet85, We were delighted to see that you have recently recommended our hotel service here on TripAdvisor. I would like to take this opportunity to thank you for your kind remarks about our Business room, breakfast and hotel's location. I will be pleased to share your feedback with our associates to to show that their professionalism and continuous efforts... More

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Additional Information about Family Inn Saigon

Also Known As:
Family Inn Saigon Hotel Ho Chi Minh City
Family Inn Saigon Hotel
Address: 84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service
Hotel Style:
Ranked #44 of 505 B&Bs / Inns in Ho Chi Minh City
Price Range: $
Hotel Class:3.5 star (3.5*)
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Family Inn Saigon
84A Bui Thi Xuan Street District 1
Ho Chi Minh City
Vietnam
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