We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Family Inn Saigon

84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Asia Travel to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Family Inn Saigon
View Map
Add Photo Write a Review

298 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    62
    162
    51
    16
    7
See reviews for
53
93
48
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (298)
  • Mar-May only
    (84)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (74)
All months
Nelson, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is well placed for restaurants and sightseeing, and it costs very little to travel by taxi (always use Vinasun parked outside, very clean, and metered so you dont get ripped off). The staff here speak good English and are really helpful for all sorts of advice about where to go, especially when it comes to taxis, as you... More 

Was this review helpful? Yes
Newcastle, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A very nice motel in a reasonable position. Walking to main attractions was OK even for older people like us. Good quite location on side street but with lots of options for eating etc. The hotel was clean and had good facilities and breakfast was good with lots of options. For the price bracket, a good option and we stayed... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Family Inn S, Giám đốc quan hệ khách hàng at Family Inn Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and thank you for your very nice comments of our hotel. Our convenient location complemented by our excellent services make your touring holiday a pleasant one. Your satisfaction is what matters most to us and we shall continue to ensure utmost comfort of all our guests. We would... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 1 week ago

Cute, comfortable rooms with over the top customer service! Room rates are extremely affordable.The staff are genuinely happy and eager to attend to all your needs. Remember to book all of your excursion trips with Miss Jenny in reservations. She will make sure to get you to all of destinations in a safe and comfortable environment.

Review collected in partnership with this hotel

Was this review helpful? Yes
Family Inn S, Giám đốc quan hệ khách hàng at Family Inn Saigon, responded to this review

Dear Valued Guest, Nothing is more gratifying than receiving excellent feedback from our satisfied guests and thank you for recommending us to prospective guests, highly appreciated. We truly have a great team who are always passionate in delivering great service to our guests and we will share your comments to all of them as this will inspire them to delight... More 

Georgetown
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Family Inn Saigon staff were friendly and extremely helpful. Location was superb. Very near to most of the tourist attraction spots. Food served for breakfast and lunch were very good. Price reasonable too.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Family Inn S, Giám đốc quan hệ khách hàng at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction. We would be more than glad to welcome... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Came back to this hotel after going to Hoi An with my girlfriend, only to have them call her a prostitute after we checked in, just because she is Vietnamese. Worst part is that they said nothing to myself at the reception desk, and even when they rang my room asked to speak to her, still would not say anything... More 

Was this review helpful? Yes 1
Family Inn S, Giám đốc quan hệ khách hàng at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for staying with us. We appreciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement. It is so unfortunate that your first impression of us is not good and we are deeply concerned to learn of your unsatisfactory experience. This... More 

Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have not stayed here yet, but they list their superior room as 30 square meters on expedia and agoda. Can someone confirm that is indeed the actual size of the room? 30 square meters is quite large. On booking.com, the superior room is listed as only 15 square meters.

Was this review helpful? Yes
Hamilton & Waikato Region, New Zealand
Level Contributor
140 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights and had a a large room on the 11th floor with big windows. We had great views over the city, especially at night. The room was good, the bed reasonably comfortable and the bathroom was well appointed. The breakfast was good and had a great variety. The staff were very helpful in pointing out... More 

Was this review helpful? Yes
Family Inn S, Giám đốc quan hệ khách hàng at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for staying with us. We appreciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement. It is so unfortunate that your first impression of us is not good and we are deeply concerned to learn of your unsatisfactory experience. This... More 

Christchurch, New Zealand
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Helpful staff and a decent breakfast with plenty of choice. Juices, coffee, egg station, bacon, sausage, noodles etc. The rooms are well appointed but the TV we had was really small. WiFi was good too. Location is good. Tours offered at the hotel were significantly more expensive than those in travel agents nearby so shop around. Taxi from here to... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Family Inn S, Giám đốc quan hệ khách hàng at Family Inn Saigon, responded to this review

Dear Valued Guest, We are so delighted to receive your heart-warming comments of our facilities and services. Most importantly, we are very glad that you had enjoyed our breakfast and the comfort of our rooms. Thank you also for rating us the best hotel in our vicinity. Your nice feedback is equivalent to recommending us to prospective guests and we... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay at Family Inn. The hotel sent a taxi for us at the airport and had a great welcome drink. They helped us plan our trip and were very sweet and had a great attitude. I would stay there again!

Review collected in partnership with this hotel

Was this review helpful? Yes
Family Inn S, Giám đốc quan hệ khách hàng at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction. We would be more than glad to welcome... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 4 weeks ago

good standard hotel at a very convenient location, very clean & modern. excellent breakfast choice. first rate staff from the hotel manager, front desk to the dining/bar staff. all in all it was a great place to stay

Was this review helpful? Yes
Family Inn S, Giám đốc quan hệ khách hàng at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is truly fulfilling to learn that our guests bring home great memories of staying with us.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
Bathroom (9)
Viewed
Room/suite (17)
Viewed
View from room (3)
Viewed
Dining (10)
Viewed
Hotel & grounds (3)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (5)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Ho Chi Minh City hotels
0.4 mi away
Asian Ruby Central Hotel
Asian Ruby Central Hotel
#137 of 392 in Ho Chi Minh City
3.5 of 5 stars 133 reviews
0.2 mi away
Asian Ruby Park View Hotel
Asian Ruby Park View Hotel
#181 of 392 in Ho Chi Minh City
3.5 of 5 stars 225 reviews
0.3 mi away
Alagon City Point Hotel & Spa
Alagon City Point Hotel & Spa
#130 of 392 in Ho Chi Minh City
3.5 of 5 stars 89 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Golden Rose Hotel
Golden Rose Hotel
#211 of 392 in Ho Chi Minh City
3.0 of 5 stars 125 reviews
0.4 mi away
Lien An Sai Gon Hotel
Lien An Sai Gon Hotel
#200 of 392 in Ho Chi Minh City
3.5 of 5 stars 21 reviews
1.2 mi away
King Star Hotel Cao Ba Quat St
King Star Hotel Cao Ba Quat St
#206 of 392 in Ho Chi Minh City
3.5 of 5 stars 17 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay