We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 644 Ho Chi Minh City B&Bs / inns

Family Inn Saigon

3.5 of 5 Small Hotel   |   84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
Hotel website
Click for phone number
Hotel amenities
Announcement
Free wifi. Free breakfast
Family Inn Saigon
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Family Inn Saigon to your Saves list
79%
Ranked #48 of 644 Ho Chi Minh City B&B and Inns
A recent review
5 of 5 stars reviewed 1 week ago
SNUMA Chennai (Madras), India
Write a Review

216 reviews from our community

Traveler rating
    50
    121
    28
    12
    5
See reviews for
41
75
28
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (62)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (50)
All months
Top Contributor
201 reviews 201 reviews
36 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

It's not that this place is bad, it's nice enough. But a few key issues really hold it back. 1. The WiFi is very slow. 2. The tub in our room (802) had an uneven surface- literally like a canal running through the middle of it. This makes it very difficult to keep your balance in the shower. I'm in... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and we sincerely appreciate you taking the time to share the incident that you encountered during your last visit in our hotel. We are most concerned with the satisfaction of all our guests and your feedback will allow us to adjust and better our services and facilities. We... More

Chennai (Madras), India
Contributor
13 reviews 13 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My only feedback is at the entrance - at the steps - need to fix a railing - as the steps are little steep - esp when it rains ......this needs imm attention. Also WiFi broad band performance needs to be improved.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is truly fulfilling to learn that our guests bring home great memories of staying with us.... More

Adelaide, Australia
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights as it was the meeting point for our Intrepid tour. You would not get anything at this standard at these prices in Australia. The room was great and the bathroom clean. Like in most of Asia, the mattresses were hard but not uncomfortably so. The buffet breakfast was well stocked, and the restaurant itself... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, We are so delighted to receive your excellent comments of our facilities and services. Most importantly, we are glad that you had a truly pleasurable experience with us. Your very nice feedback is equivalent to recommending us to prospective guests and we highly appreciate it. Thank you and we hope to have you with us again soon.... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

Convenient location. 10-15 minutes walk to Ben Thanh market or backpackers area, Family Mart is just opposite the hotel. The staff were very friendly and helpful. It was an overall pleasant stay. We stayed in Business Room, which was of decent size. The room is generally clean, but the toilet could have more ventilation. My only complain is the lift.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Nothing is more gratifying than receiving excellent feedback from our satisfied guests and thank you for recommending us to prospective guests, highly appreciated. We truly have a great team who are always passionate in delivering great service to our guests and we will share your comments to all of them as this will inspire them to delight... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as part of intrepid tour. Yes there was the odd lose ceiling tile but it was clean, everything worked and we had 2 really good night sleeps. Breakfast was good, wifi worked well. Location is good, just a 5 minute walk from the back packers area (cheap beer and busses)

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality. We look forward to being of service to you in your next visit to... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Lovely place to stay. 15 minute walk to the Ben Thanh market. The staff were very friendly & very helpful with anything I asked. The buffet breakfast was very nice with views overlooking the city, on the 12th floor. Quite a few lovely (reasonably priced) restaurants along the street. Family Mart just opposite hotel. 😄

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and thank you for your good comments. Your comfort and satisfaction are so important to us, hence, we shall continue to ensure that our guests bring back home great memories of our hotel. We would be glad to welcome you again on your next visit. Sincerely, More

Wellington, New Zealand
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Thus hotel is horrible. I stayed here as part of an intrepid tour and was changed rooms every night by the staff. Each room was equally as horrible. The first room had holes in the roof, the second looked directly into another building and had a creepy old man sitting at the Window. In the third room the windows wouldn't... More

Was this review helpful? Yes
Gosford
Contributor
12 reviews 12 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've already submitted a review that said how poor this establishment is. They them give the same old standard apologies but do nothing. MANAGEMENT instead of constant apologies DO something. This is not acceptable, you act like you had no idea of your hotels disfunction while you did at the time but said nothing, fixed nothing. Dear Valued Guest, Thank... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights as part of an Intrepid Tour and found this hotel to be clean and comfortable. The room was ok and the staff at the reception were friendly and welcoming. However, the bar is situated in the restaurant on the top floor and the staff tried to overcharge us a couple of times! They don't... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your note and recognizing our central location and friendly and helpful staff. We are currently undergoing an elevator modernization program and we apologies for the inconvenience this caused during your recent stay. You will be pleased to know we are planning to commence a complete room refreshment program in the upcoming months. Once again... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

A great hotel in central district with clean rooms and friendly staff. Room size is good and has queen size bed, cold ac, small refrigerator, and small desk. Also included is breakfast buffet with great entrees.

Was this review helpful? Yes 1
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, We are so delighted to receive your heart-warming comments of our facilities and services. Most importantly, we are very glad that you had enjoyed our breakfast and the comfort of our rooms. Thank you also for rating us the best hotel in our vicinity. Your nice feedback is equivalent to recommending us to prospective guests and we... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Family Inn Saigon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Family Inn Saigon

Address: 84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Family Inn Saigon 3.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Agoda, Priceline, Asiatravel.com Holdings, Travelocity, Hotels.com, HostelWorld, Odigeo and Tingo so you can book your Family Inn Saigon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Family Inn Saigon Hotel Ho Chi Minh City

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Dining (8)
Viewed
View from room (2)
Viewed
Bathroom (4)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (5)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (3)
Hotels you might also like...
Check In Check Out
Price Your Stay