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Queen Ann Hotel

Certificate of Excellence
86-88 Bui Thi Xuan St | District 1, Ho Chi Minh City, Vietnam
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103 Reviews from our TripAdvisor Community

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Traveler rating
    25
    48
    19
    5
    6
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19
32
7
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (103)
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    (32)
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Riddells Creek, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for 3 nights and found the rooms to be a good size and the beds comfy. The rooms however were not very clean and the staff were not friendly, helpful and as a previous review pointed out - English was limited. This made dealings quite difficult. Overall we were pretty disappointed and while the location is quite... More 

Was this review helpful? Yes
Ho Chi Minh City, Vietnam
3 of 5 stars Reviewed 1 week ago

During our stay there was major construction happening at the time on top floors of hotel so experienced constant jackjammers and drilling. Walls were paper thin so constant door slamming and voices wasfrustrating. We had issues with a lack of hot water which staff did attempt to rectify when informed every day of our 5 day stay but failed to... More 

Was this review helpful? Yes
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Valued Guest, Thank you very much for your review on recent stay with us. Please accept my sincere apology for the uncomfortable experiences during your stay at our hotel. Again, thank you very much and if there is any chance to serve you again I will be happy to take care of you and your partners personally. Sincerely, Nguyen... More 

Bedford, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we arrived we were told that the lift had broken so would it be okay to walk to our room on the 4th floor. After explaining that we had 2 kids to carry he offered me a room on the 1st floor! After refusing him again, he took me to a hotel 50 metres up the road called Elegant... More 

Was this review helpful? Yes
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Mr. Abegail L, Warm greeting from Queen Ann Hotel, Firstly, thank you for taking time to give your comments. I would like to apologize for the series of inconvenient situation that you experienced during your stay. We want to confirm we are remove the Spa service and we dont have the gym service. Thanks and Best Regards. Nguyen Tuan... More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am staying here with my mother for 4 days 3 night holiday trip. I got a big room at level 2 (corner). Room is clean & nice. Some staff is very helpful and kind while other staff is not. Overall, I and my mother was happy while staying in this hotel.

Was this review helpful? Yes 1
Petaling Jaya, Malaysia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 12, 2015

Stayed for 3 nights, 2 nights in a room at level 4 and 1 night in a room in level 5. I have absolutely no complaint at all. If there's any, probably it's just only the shower head. I prefer those that can be pull down instead of being permanently attached on the same spot. Anyway, that's not really a... More 

Was this review helpful? Yes 1
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear starla84, Thank you for your nice review, we are delighted to read that we succeeded in providing a great stay. We hope to welcome you for many more years to come. Yours sincerely Tuan Anh - PR manager More 

Maitland, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 24, 2015

We spent three nights in this budget hotel and we found it very good. We had a front room that had large windows over-looking the busy street below, but the noise level was quite acceptable and virtually died out as the night progressed. The room was clean and comfortable and bathroom in excellent condition. The staff provided only the very... More 

Was this review helpful? Yes
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Guest, Thank you for writing your review of our hotel, we really appreciate all things you say,they are very much valued to us. Our hotel, services, staff members do hard working and very seriously and try to provide all good quality customer service that any guests expect. Thank you again, and we look forward to seeing you on your... More 

Brisbane, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 24, 2015

I wouldn't rave about this hotel. For the price you pay you'd probably find better. My girlfriend and I had traveled down through Vietnam, Saigon being our last stop. We booked a room without windows so we weren't expecting city views. The actual room was not too bad, a little on the smaller side with only one chair next to... More 

Was this review helpful? Yes
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Guest, Firstly, thank you for taking time to give your comments. I would like to apologize for the series of inconvenient situation that you experienced during your stay. We always try to do our best services for all of our guests, but unfortunately, sometimes we do not do well. Secondly, we would like to explain about the staffs. First... More 

Bucharest, Romania
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed February 9, 2015

Very nice hotel 15 minutes walk from Ben Thanh market. The room was very big and clean with new furniture. WiFi very ok and the staff very helpful. Breakfast was also ok. I would definetly use this hotel again if in Saigon.

Was this review helpful? Yes 1
San Antonio, Texas, United States
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 28, 2014

Hotel had good room, good location, good internet, and OK laundry. This is an apparent family and group hotel with noisy guests and door slamming. Breakfast was very marginal and newspapers generally very outdated. Staff seemed aloof, probably because of weak English. The apparent Night Manager making arrangements for prostitutes coming to guest rooms seems problematic. Will not use this... More 

Was this review helpful? Yes 3
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and we sincerely appreciate you taking the time to share the incident that you encountered during your last visit in our hotel. We are most concerned with the satisfaction of all our guests and your feedback will allow us to adjust and better our services and facilities. We... More 

London, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed December 16, 2014

We arrived in the afternoon after a long day of travelling expecting to be able to check-in to our room that was arranged by our travel agency months in advance. Staff informed us that they had our reservation but were fully booked and we were able to get the 'VIP room' on the top floor. We took lift to 9th... More 

Was this review helpful? Yes 4
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Valued Guest, Thank you for sending us your comments. Feedback such as yours helps us in improving our facilities and services. We strive to provide a superior experience for every guest, therefore, your feedback is very important to us. We are glad to know that you had a pleasant stay with us and we hope to be of service... More 

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