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Northern Hotel Saigon

Certificate of Excellence
11 Thi Sach St, BenNghe Ward, Dist.1, Ho Chi Minh City 00848, Vietnam
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Northern Hotel Saigon
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Northern Hotel Saigon
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282 reviews from our community

Traveler rating
    52
    149
    66
    14
    1
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
128 reviews 128 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here two different times as part of a tour. The first time our room smelled quite musty, but the second time the room was fine. Clean average size rooms with free bottled water. The breakfast was included and nice. The best part of the hotel is the very friendly and accommodating staff. We wanted to dine at the... More 

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Hindhead, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Before we arrived, we had read a few of the Trip Adviser reviews and were expecting to be disappointed. Quite the reverse! Lovely large room, very quiet in spite of the city centre location, excellent choice of food at breakfast. The Guest Services Manager was in the restaurant at breakfast time, asking for feedback. Clearly the hotel is keen to... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Service and breakfast all good. Upgraded to a large suite..Clean A good hotel in walking distance to central city shops markets restaurants and attractions........staff helpful nice bar and reception.free bottled water each day

Was this review helpful? Yes 1
David-Northern, Director of Business Development at Northern Hotel Saigon, responded to this review

Dear Petentracy, Xin chao! Thank you for taking the time to provide your lovely feedback regarding your recent stay at Northern Hotel Saigon. I was delighted to read that you enjoyed your stay with us and so pleased that you took time to share this with Tripadvisor’s readers. We do hope to be able to welcome you back soon and... More 

Bendigo, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

...but make sure you ask for a non-smoking room. On entering the room, it smelt like a thousand people had smoked in there. As the hotel was full, I couldn't change my room. I was part of a tour group so surely this room was booked a long time ago. So surely a non-smoking room should have been allocated unless... More 

Was this review helpful? Yes 2
David-Northern, Director of Business Development at Northern Hotel Saigon, responded to this review

Dear mbert17, Xin chao! Warmest greetings from Northern Hotel Group. My Team joins me in thanking you for staying the Northern Hotel for your trip to Ho Chi Minh City. I am more than happy to hear that the hotel looked after your needs well, and your comments to our location, it is surely our endeavor to ensure each Guests... More 

torfaen
Top Contributor
64 reviews 64 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in the northern hotel for 3 nights which was more than enough for us in Saigon. Check in was very pleasant and quick. Room was nice, clean with all amenities the only problem was that there was no view just a window overlooking next doors window. Breakfast was good with enough choice. Can have an omelet or other eggs... More 

Was this review helpful? Yes 1
David-Northern, Director of Business Development at Northern Hotel Saigon, responded to this review

Dear torfaenwesty, Xin chao! Thank you for taking the time to provide feedback regarding your recent stay at Northern Hotel Saigon. I was delighted to read that you enjoyed your stay with us and so pleased that you took time to share this with Tripadvisor’s readers. It is also our endeavor to ensure each Guest has a relaxing and memorable... More 

Portland, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location in old part of town. Easy walking to the market, the river and other major sites. Staff were excellent and always smiling . Good brekkie. Rooms clean and quiet. Good restaurants all within a 10 minute walk and for the adventurous, there are lots of street food vendors in the area.

Was this review helpful? Yes 1
David-Northern, Director of Business Development at Northern Hotel Saigon, responded to this review

Dear Barry l, Xin chao! Good afternoon from sunny Saigon. My Team joins me in thank you for taking the time to provide your nice feedback regarding your recent stay at Northern Hotel Saigon. I am delighted to hear that the Hotel looked after your needs well, and so pleased that you took time to share this with Tripadvisor’s Readers.... More 

Chippenham, United Kingdom
Top Contributor
64 reviews 64 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was definitely more than we expected .. We were within walking distance of all the markets and restaurants . The rooms were large and well equipped . The view was a little disappointing but then in the middle of the city what did we expect.. The staff were extremely pleasant and very professional.. The whole experience was a... More 

Was this review helpful? Yes 1
David-Northern, Director of Business Development at Northern Hotel Saigon, responded to this review

Dear JacquiB1107, XIN CHAO! Good morning from sunny Saigon! My Team joins me in thank you for taking the time to provide your nice feedback regarding your recent stay at Northern Hotel Saigon. I am delighted to hear that the Hotel looked after your needs well, and so pleased that you took time to share this with Tripadvisor’s Readers. We... More 

Sydney, Australia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Comfortable enough and clean and service was good. Style, furnishings and fitting were a bit dated. We didn't like the location as much as it was a bit of a dirty and rocky walk from the hotel itself. Breakfast wasnt as good as other hotels we stayed in, in Vietnam.

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David-Northern, Director of Business Development at Northern Hotel Saigon, responded to this review

Dear Robert C, Xin chao! Good afternoon from sunny Saigon. First of all, we would like to take this opportunity to thank you for your feedback and comments on the TripAdvisor review. We are delighted to see that you had given us the chance to improve our service by given the constructive comment on each point. As well as your... More 

Asheville
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For sure there are more fabulous hotels in Saigon, but the Northern was modern, clean and comfortable, and in a convenient location too. Rooms are small, but well-fitted. Hospitality was gracious. Internet worked well.

Was this review helpful? Yes 1
David-Northern, Director of Business Development at Northern Hotel Saigon, responded to this review

Dear Burtlight, Xin chao! Warm greetings from sunny Saigon! My Team joins me in thanking you very much for staying the Northern Hotel for your recent holiday in Ho Chi Minh City. I am more than happy to read your lovely comments here on Tripadvisor. It is my pleasure to hear that your overall stay with us was satisfactory and... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is OK for upper-middle range but just that, OK. It feels a bit like they strive to be mediocre. Location is good and facilities clean and comfortable. My main gripe is that, two mornings in a row, they failed to deliver a simple wake-up call. Once is an innocent mistake, twice is a systems failure. To add insult... More 

Was this review helpful? Yes
David-Northern, Director of Business Development at Northern Hotel Saigon, responded to this review

Dear Robert S, Xin chao! First of all, we would like to take this opportunity to thank you for your feedback and comments on the TripAdvisor review. I am sorry that your experience did not meet your expectations but please rest assured that your constructive feedback is very important to us. We are delighted to see that you had given... More 

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