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All 360 Ho Chi Minh City hotels

Norfolk Mansion

17-19-21 Ly Tu Trong Street, District 1, Ho Chi Minh City, Vietnam
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Norfolk Mansion
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94%
Ranked #38 of 360 hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
8Jane1717 Ho Chi Minh City, Vietnam
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58 people have reviewed this hotel

Traveler rating
    31
    23
    3
    1
    0
See reviews for
29
4
1
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (17)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (14)
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Ho Chi Minh City, Vietnam
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Staffs are extremely friendly and most of them speak English well enough, including the housekeepers. I and my family stayed here for 3 weeks in a 2 bedroom apartment, the apartment is cosy, family-friendly and makes you feel like home. Most importantly, it is clean. You can request for a room with washing machine which I have, and to my... More

Was this review helpful? Yes 1
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear 8Jane1717, Thank you so much for staying at Norfolk Mansion and taking the time to share your feedback with Trip Advisors’ readers. We are delighted that you and your family found our staff ‘extremely friendly’, the apartment well equipped and you felt at home throughout your stay. I have reviewed your comments regarding our washing machines, pillows, fitness centre... More

Bromley
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The family and I (5) stayed here late July for 3 nights. We need 3 bedrooms so often have to book 3 rooms or a suite in a hotel. The apartments here are a great option, they are not quite as luxurious as in he website pics (hence not 5 stars) but are well furnished, spacious and have everything you... More

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NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear jdcBromley, First and foremost I would like to thank you for choosing to stay at Norfolk Mansion during your recent visit to Ho Chi Minh City. We are pleased that you found our apartments “well furnished”, “spacious” and supplied with everything your family needed to be comfortable. Evidently, you also enjoyed our health centre facilities, international breakfast and the... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights in a 2 bedroom apartment which had two bathrooms. Very spacious apartment although a little dated. Everything worked fine including wifi. Located in Japanese district and close to markets. Major construction site occurring at the back of the building but noise was ok. Good service and security at ground level. Very comfortable hotel.

Was this review helpful? Yes
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear DF 61, Thank you for choosing to stay with us and posting your review on Trip Advisor. We were delighted to hear that you were happy with our “good service” and security at the ground floor. Guest comfort and safety is always of utmost importance to us at Norfolk Mansion. Regarding the construction work next door, we are in... More

Adelaide, Australia
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 23, 2014

These apartments were huge, a little outdated furniture wise but if you have a family they would be a good option. I wouldn't recommend the 2br apartments for a couple as they attract many families (some of up to 10 or so people) and this makes for a very noisy stay for the uninitiated. There is a large construction site... More

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NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear Wattamillsy, Great to hear you enjoyed your visit and we appreciate your kind words, just like we appreciate constructive criticism. We agree that our apartments are perfect for families or professionals alike; our double-glazed windows are a feature of the property that really help block-out the noise of the city. Thank you for choosing to stay with us at... More

Sydney
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 29, 2014

We stayed for 4 nights in a 2 bedroom apartment. It was perfect! The apartment was clean, big, and contained everything we needed. The washing machine in particular worked very well as did the airconditioning. The wifi was fast and we had no problems connecting. We thoroughly enjoyed the breakfast which had a good selection of both Asian and Western... More

Was this review helpful? Yes 1
Auckland, New Zealand
Top Contributor
232 reviews 232 reviews
27 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

Stayed here for 3 nights after a long flight. Great location to stay in with lots of large stores. Close to the river if you desire a cruise or hydrofoil to Vang Tau. Lots of nice restaurants especially Japanese. Nice pool and gym, strong security and friendly staff. I would recommend this complex to stay.

Was this review helpful? Yes
Brett A, Manager at Norfolk Mansion, responded to this review

Dear Chris101111, Thank you for taking the time to write your kind words after your recent stay at the Norfolk Mansion, especially for mentioning our very central location and the facilities in our apartments. We highly appreciate reading your positive comments and will certainly share them with our staff that we could exceed your expectations. Thank you again for your... More

Sydney - NSW
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 28, 2014

We only stayed one night, but if we knew when we booked it what we know now we would have booked this place sooner and for longer. We were lucky that when we arrived, we were upgraded to a 3 bedroom apartment. Yes the Apartments are a little outdated, but they are immaculate in their presentation,and we could not fault... More

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Manager_NF_Mansion, General Manager at Norfolk Mansion, responded to this review

Dear Sparks1001, Thank you for the valued feedback on your stay in the Norfolk Mansion. It is unfortunate to hear that you did not have as much time with us as you would have liked, however I can assure you that should you return, you will find our services to always be reaching an impeccably high standard. I believe the... More

Bangkok, Thailand
Top Contributor
101 reviews 101 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed April 22, 2014

Not at all what we expected. Not luxurious, something we expect when we book 5 star. The apartments are very roomy (except for the kitchen) but the decor is very outdated. At check in you are actually given an inspection inventory list that you are expected to mark off otherwise there is risk you will be charged for items not... More

Was this review helpful? Yes
Manager_NF_Mansion, General Manager at Norfolk Mansion, responded to this review

Dear MDSL, Thank you for taking the time to provide us with your detailed feedback following your stay in the Norfolk Mansion. It was certainly disappointing for us to hear that you were not completely satisfied with our property, and your expectations were not met. As the Norfolk Mansion is a 5 star serviced apartment residences, our operating procedures are... More

Brisbane, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 21, 2014

We stayed in a 3 bedroom apartment on the 12th floor for 6 nights in January 2014 and it was wonderful! The apartment was huge and well furnished, with everything we required. The breakfasts were lovely and a highlight for us at the end of the day was the amazing indoor sauna, steam room and spas. Location is ideal with... More

Was this review helpful? Yes
Manager_NF_Mansion, General Manager at Norfolk Mansion, responded to this review

Dear Aurie23, Thank you for taking the time to write your review following your stay in the Norfolk Mansion, we are very appreciative to receive your comments. It is fantastic for us to read that so many of our services and facilities had exceeded your expectations during your stay with us, and the location of our property was suitable for... More

Senior Contributor
41 reviews 41 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 18, 2014

We have never before stayed in a full service apartment hotel but the experience was really good. We arrived a bit tired after a long journey and were met in the airport by the hotel shuttle service – and since this was our first trip to Vietnam and traveling with two small kids we really appreciated this service. The apartment... More

Was this review helpful? Yes
Manager_NF_Mansion, General Manager at Norfolk Mansion, responded to this review

Dear ErikFromSweden, Thank you very much for taking the time to post some feedback after your stay in the Norfolk Mansion. We are delighted to hear that you loved our spacious room, our tasty food and especially our really helpful staff. I am sure that they will be very happy to receive your positive comments. Thank you again for choosing... More

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Additional Information about Norfolk Mansion

Address: 17-19-21 Ly Tu Trong Street, District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $$
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Also Known As:
Norfolk Mansion Hotel Ho Chi Minh City

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Conveniently located within walking distance to the city center, close to business destinations, famous landmarks, Norfolk Mansion is an oasis for rest and relaxation from the hustle and bustle of city life where you can truly relax and feel at home. ... more   less 
Number of rooms
126

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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