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Alagon Central Hotel & Spa

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52B - 62 - 64 Pham Hong Thai Street | Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam (Formerly Alagon Hoang Hai Long Hotel)
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Alagon Central Hotel & Spa
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443 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (443)
  • Mar-May only
    (111)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (103)
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Vancouver, Canada
Level Contributor
86 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great Hotel with very friendly staff, that actually appreciates you as their guests. Rooms are very spacious with desk, coffee table area with supplies, safe, great bathrooms and enormous good beds. The only thing that was disturbing was the temperature of the buffet food in the morning- food was very cold. I mentioned it to the Front... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Crapfoodb, Thank you so much for taking your time to give us your nice comments We are very happy to know that you had such an enjoyable stay with us here and thanks for your great comments about the Front Desk as well as we were able to meet your expectations. We also have noted your valuable feedback about... More 

Hong Kong Region, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The staff members are very helpful and friendly. Thank you for allowing me to use the shower before my flight (7:00pm), it was really appreciated after a day of sightseeing. The breakfast is so-so, but there are other options around the area. Some bits of the hotel is currently under renovation, so a little bit of noise is heard during... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear 218CL218 Thank you for taking the time to write the comment on TripAdvisor. We are pleased to hear that you overall enjoyed your stay with us. If your travels bring you back to Ho Chi Minh City, we hope we will have the pleasure of welcoming you back to Hoang Hai Long Hotel. Best wishes, Andrew Tram More 

Malaysia
1 review
3 of 5 stars Reviewed 3 weeks ago

It's my 1st time in HCMC and check in this hotel for 2 nights stay in deluxe room. Very good customer service and managed to get my room since I have arrived early, I got the top floor room and I guess is newly renovated everything in the room are looking new and the set back is my room without... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear BabeKeiko Thank you for taking the time to share your comments on TripAdvisor I would like to apologize for the noise that you experienced during your recent stay. We always try and provide the comfort and quiet environment for the guest. . Unfortunately, we did not meet our own expectations upon thorough review of the situation. Surely,we will pass... More 

Ho Chi Minh City, Vietnam
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Booked my stay from their web site where it says superior room has no view, deluxe room has city view. So I booked for deluxe room because city view is important to me. I also mentionned it at the request note provided while reserving and asked for upper floor. I was offered a room with window in the inside well... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear nitolai Please accept my sincere apologies for the inconvenience and disappointment you experienced during your stay at our hotel. At Hoang Hai Long Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet our own expectations upon thorough review of the situation. We deeply value your stay with us and your situation will be brought... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Near to the centre of district 1,friendly staff,great location and also GREAT breakfast.It is one of the craziest surprises I got from this hotel. You will surely love the location.Walking around in HCM is one of the easiest things I experienced and this hotel staf is not shy or reluctant to share great info.Ask them,they will help you like crazy.I... More 

Was this review helpful? Yes 1
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Damien M Many thanks for choosing Hoang Hai Long hotel and for taking the time to share your experience. I'm delighted to read that you had such a great stay and hope we'll see you again soon. Best Regards, Andrew Tram More 

Singapore, Singapore
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Its my first time staying at this hotel (3 star) its near to almost all the nice places in district one, just located on the main road, walking distance to many massage parlor, hair salon, cafe (Starbuck, coffee bean, local coffee house), restaurant, club, bar (catwalk, skybar chill), Minimart and bank (western union too). Petrol station is just nearby too.... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear JustJay29 Thank you for staying with us and sharing your great comments with regards to your recent stay experience. We are very happy to know that you had such an enjoyable stay with us here. We pride ourselves in delivering outstanding service that meets our guests' expectations. Your kind review is greatly appreciated and it truly motivates our team... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2015

Stayed 4 nights from 5/6/2015 to 9/6/2015. First time to Vietnam. Staff were extremely helpful and made my stay very enjoyable. The rooms were very clean and the bed comfortable. Only a short walk to the Ben Thanh market and other areas of interest incluing War remnants museum and Reunification palace. Breakfast buffet was also good.

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Luke K Thanks for staying with us and for sharing a review of your stay. It's great to know you enjoyed the Hotel and our location so much. On behalf of the team, we would like to say thank you again and we all look forward to your coming back to the warmth and hospitality of the Hoang Hai... More 

Perth, Australia
Level Contributor
156 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed June 17, 2015

The staff were very friendly there carrying our bags up to our room, giving us a wake up call and organised a taxi for us in the morning too. The room was spotlessly clean and very comfortable, just a little small, but it was perfect for our one night stay in Saigon.I would recommend this hotel to others and I... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Max274967 Thank you for choosing us and sharing your great comment. We are pleased to hear that you overall enjoyed your stay with us. If your travels bring you back to Ho Chi Minh City, we hope we will have the pleasure of welcoming you back to Best wishes, Andrew Tram More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed June 15, 2015

Due to work reasons, I travelled to HCMC over 40 times and have stayed in countless hotels of all star ratings. Two weeks ago, I decided to take my entire family for leisure. For the location, I chose Hoang Hai Long from a list which my wife has shortlisted. Upon arriving, we were greeted by courteous service staff who assisted... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Genest719 Thank you for sharing your wonderful comment regarding your recent stay with us at the Hoang Hai Long Hotel We are glad to know you enjoyed your overall stay. We are very happy with the way in which our Associates do their best to try and meet our guests' expectations. We have personally passed on your kind words... More 

Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 13, 2015

Very friendly staff, they will introduced what is the best place to eat, shopping and sight seeing. they can speak English fluently, amazing. hotel room is clean and very comfortable. but a little too small, not suit for big group. sound proof need to improve, can heard walking sound, shower sound and etc.

Was this review helpful? Yes 1
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Nicholas1... Thanks for taking the time to share a review of your recent stay with us. First of all, We are glad that overall, you enjoyed your stay with us here at the Hoang Hai Long Hotel. Secondly , we have noted your valuable feedback about our room facilities and surely we will pass this to management who in... More 

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