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Alagon Central Hotel & Spa

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52B - 62 - 64 Pham Hong Thai Street | Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam (Formerly Alagon Hoang Hai Long Hotel)
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Alagon Central Hotel & Spa
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507 Reviews from our TripAdvisor Community

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Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Not a friendly, clean or comfortable hotel. Staff not helpful. Rooms not cleaned properly bath tub dirty & cracked. Breakfast not much of a choice with eggs. What was cooked was available could not get poached or fried eggs. Caters mainly for local guest. Toilet paper was rationed so we bought our own. Fridge had not been cleaned since a... More 

Helpful?
Thank Calgoa
Pierre2556, General Manager at Alagon Central Hotel & Spa, responded to this review

To whom it may concern At the Alagon Central Hotel, we take pride in ensuring our customer’s satisfaction. We deeply value guest's stay and are committed to providing the highest level of service simply because our customers deserve the very best. When we made mistake we will learn from mistake, unfortunately, we sorry to tell Mr/Ms Calgoa was not our... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great location- everything is walking distance. Food and coffee shops are just around the corner. Excellent staff- very accomodating,prompt and friendly. Super thanks to Quinneth for helping us out. Clean rooms- and nice sheets too Superb breakfast!

Helpful?
Thank Maecel T
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Maecel T, Thank you for your choosing to stay with us and also for sharing your wonderful review. It is our great pleasure to know that you enjoyed your stay at the hotel and your compliments had been shared with the team, especially to Ms. Quinneth from our Customer Service team. We all look forward to welcoming you back... More 

Brussels, Belgium
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

You could not be better or more centrally located. It is very near Cho Ben Thanh and the hot spots of Saigon. Near the hotel we really enjoy the shellfish restaurants (Quan Oc), the staff is helping and welcoming, we had no complain during our stay (over 10 days). It is new and clean...We recommend this hotel and it is... More 

Helpful?
Thank Bao L
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Bao L, Thank you for taking the time to post such a positive feedback about our hotel. We are glad that you rated us a 5-star review and you found our hotel suitable for business travelers. We are also happy that you had such an enjoyable stay during your stay with us. Your compliments will be shared with the... More 

Brisbane, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Alagon was a wonderful surprise at a bargain price. The staff were super helpful, arranging whatever we needed, from the bellboys, to the front office staff and those working in the dining room and always with a smile. The location is outstanding, close to the Ben Tre market, the War Remanents museum amongst other attractions. Do yourself a favour... More 

Helpful?
Thank John V
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear John V Thank you for sharing your wonderful feedback It is always a pleasure to hear that our guests had such an amazing stay and we are totally thrilled that everything about your visit went well. We are always committed to providing the highest quality of service and accommodation to each and every one of our guests. Your compliments... More 

St. Albans, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We arrived in Vietnam after a short flight from Cambodia and was taken by taxi to our hotel, Alagon central. The doormen were a great help, smiley and very friendly, the reception staff were the same, then we went to our room.. Clean, nicely done but tiny, noisy and quite claustrophobic! A window that looked out to some kind of... More 

Helpful?
Thank Leanda K
Pierre313, Giám đốc quan hệ công chúng at Alagon Central Hotel & Spa, responded to this review

Dear Leanda K Thanks for taking the time to share a review of your recent stay with us. We are very happy to know that our team took such good care of you during your visit and that you enjoyed our location. And we also have noted your valuable feedback about our room facilities and surely we will pass this... More 

Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here based on the luxurious spa and great location. The area is fantastic but the hotel is dated. The rooms are old and really noisy. There was building work being done which no one mentioned to us. The hotels are deceiving as they own 2 properties that interconnect. The breakfast was ok. Ranging from an omelette station to... More 

Helpful?
Thank Chasmaybank
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Chasmaybank, Thanks for selecting Alagon Central Hotel & Spa and I'm glad you enjoyed our very central location. We also apology for the inconvenience and disappointment you experienced during your stay at our hotel. At Alagon Central Hotel & Spa, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet our own expectations upon thorough review... More 

dallas, tx
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 2 nights in Saigon. Clean rooms and bathrooms. Good wifi. Great location. Friendly staff. Breakfast was buffet style with pho, made to order eggs etc. but the highlight was the spa. The 90 minute massage was amazing. The best I had all over Vietnam. Also a hair salon where you can wash and style your hair for 5$... More 

Helpful?
Thank dkrish
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear dkrish Thank you for taking the time to share such a positive feedback from your recent stay at the Hotel. We are happy to know that you enjoyed your stay with us in terms of our delivered service and the hotel’s location. Once again, thank you for recommending us. We look forward to welcoming you back to the warmth... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was just nice in size and was tastefully decorated. Bathroom was modern and the stay was generally comfortable. Hotel was centrally located and very accessible to Ben Thanh Market and other shopping places. Did a Mekong tour with the hotel as well and it went quite smoothly. Oh, food choices for the breakfast buffet was limited, so that... More 

Helpful?
Thank Ellie C
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Ellie C Thank you very much for spending your time to give us a kind feedback. We are pleased to hear that you overall enjoyed your stay with us. We have also noted your valuable feedback about the breakfast and surely we will pass this to hotel management who in turn will address this through our improving services. If... More 

Hokkaido, Japan
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Our 1st family trip in Vietnam was good though it's not kid friendly because traffic is too dangerous.We stayed here at 4 nights and 3 days,the bathroom and beds are clean and tidy my only disappointment though is our room does not have any window though it did not bother us because we are out the whole day.The internet speed... More 

Helpful?
Thank lyrehc2016
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear lyrehc2016 Many thanks for choosing to stay with us and thank you also for your feedback. I'm delighted that the team took good care of you. We do have plans to upgrade our room facilities so I hope you will see a difference next time you visit. Warm Regards, Andrew Tram More 

Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, Walking distance to Ben Thanh market, stores and restaurants. Hotel are nice and clean. Hotels staffs are Quinneth, Jenny, Sunny, Lucy and Shelly. They are warm and very helpful. They were providing the excellent services during time my stay. I was relaxing and comfortable. This is great place to stay. I will recommend to Family and Friends for... More 

Helpful?
Thank Phieu T
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear M. Phieu T Thank you for sharing your wonderful comment regarding your recent stay with us. We sincerely appreciate your loyalty in choosing to stay at the Alagon Central Hotel & Spa and we are glad to know you are happy with the quality of products and services we delivered. Once again thank you for your comments and we... More 

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