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Alagon Central Hotel & Spa

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52B - 62 - 64 Pham Hong Thai Street | Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam (Formerly Alagon Hoang Hai Long Hotel)
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Free Wellness Package
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1 room 1 guest
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Alagon Central Hotel & Spa
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451 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (451)
  • Mar-May only
    (111)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (118)
  • Dec-Feb only
    (103)
All months
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here and had a quite disappointment at first night. When I booked through the website, the deluxe room looked nice and big with window in the website. But when I arrived and found out my room was like a cat cage. I could not breathed and no space to moved around. Small room and window faced out to the... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Ana P, Please accept my sincere apologies for the inconvenience and disappointment you experienced during your stay at our hotel. At Alagon Central Hotel & Spa, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet our own expectations upon thorough review of the situation. We deeply value your stay with us and your situation will... More 

Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Though we have only stayed here for 1 night, we manage to travel around the surrounding places and get a day trip down to Mekong River from a tour agency nearby. Their service were awesome and we have enjoyed our stay here (: You can have a more detailed view of our trip here : http://claudyz.blogspot.sg/2015/08/around-world-34-hoang-hai-long-hotel.html

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear yinzhen, Many thanks for choosing Alagon Central Hotel & Spa and for taking the time to share your experience. I'm delighted to read that you had such a great stay and hope we'll see you again soon. Best Regards, Andrew Tram More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 7 days. It's in a great location -- roughly 5 mins by foot from the famed Benh Than Market, hardly 10 mins by taxi from the Notre Dame Cathedral and Vincom shopping mall, and walking distance to great restaurants, coffee shops, convenience stores and fast food chains. On the 10th floor of the hotel is also... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Mark G, Thank you very much for taking the time to write a detailed review of your experience here at Alagon Central Hotel & Spa We are very glad to know that you enjoyed the hotel location and the bellboy as well as we were able to meet your expectations. We deeply value your stay with us and your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here several time and this time is an amazing stay, we enjoyed very much time while spending almost time on Aroma rooftop health club and spa, the massage is very good with a package in vip rooms with only 65usd then discount 30% for inhouse guests. Also jacuzzi, sauna, steam are perfect after doing gym. Aroma.bar served all kind... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear rusell201... Thank you for staying with us and sharing your great comments with regards to your recent stay experience. We are so happy to read that you did enjoy the Aroma Rooftop Bar as well as we were able to meet your expectations. Again, thank you for recommending us and we are more than delighted to welcome you back... More 

coffs harbour
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 3 nights on a recent trip to Ho Chi Minh after reading other TA reviews. The hotel itself is a little shabby, but the staff very helpful & friendly & the spa so good. I highly recommend the Coconut oil & hot stone foot massage, which is so relaxing & irons out all those... More 

Was this review helpful? Yes 1
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Diego barbieCof... Thank you for taking the time to write the comment on TripAdvisor. We are so happy to read that you did enjoy the Spa on Aroma Rooftop and Breakfast as well as we were able to meet your expectations. Again, thank you for recommending us and we are more than delighted to welcome you back anytime here at... More 

Sassari, Italy
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been in this Hotel several time, but the last one was really bad! Different room than the one booked, no windows, very noisy because of some work going on, no gym (even in the web site were advertised its presence in the hotel)

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Gionfry_p, Please accept my sincere apologies for the inconvenience and disappointment you experienced during your stay at our hotel. At Alagon Central Hotel & Spa, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet our own expectations upon thorough review of the situation. We deeply value your stay with us and your situation will be... More 

Vancouver, Canada
Level Contributor
91 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed July 19, 2015

This is a great Hotel with very friendly staff, that actually appreciates you as their guests. Rooms are very spacious with desk, coffee table area with supplies, safe, great bathrooms and enormous good beds. The only thing that was disturbing was the temperature of the buffet food in the morning- food was very cold. I mentioned it to the Front... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear Crapfoodb, Thank you so much for taking your time to give us your nice comments We are very happy to know that you had such an enjoyable stay with us here and thanks for your great comments about the Front Desk as well as we were able to meet your expectations. We also have noted your valuable feedback about... More 

Hong Kong Region, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 16, 2015

The staff members are very helpful and friendly. Thank you for allowing me to use the shower before my flight (7:00pm), it was really appreciated after a day of sightseeing. The breakfast is so-so, but there are other options around the area. Some bits of the hotel is currently under renovation, so a little bit of noise is heard during... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear 218CL218 Thank you for taking the time to write the comment on TripAdvisor. We are pleased to hear that you overall enjoyed your stay with us. If your travels bring you back to Ho Chi Minh City, we hope we will have the pleasure of welcoming you back to Hoang Hai Long Hotel. Best wishes, Andrew Tram More 

Malaysia
1 review
3 of 5 stars Reviewed July 9, 2015

It's my 1st time in HCMC and check in this hotel for 2 nights stay in deluxe room. Very good customer service and managed to get my room since I have arrived early, I got the top floor room and I guess is newly renovated everything in the room are looking new and the set back is my room without... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear BabeKeiko Thank you for taking the time to share your comments on TripAdvisor I would like to apologize for the noise that you experienced during your recent stay. We always try and provide the comfort and quiet environment for the guest. . Unfortunately, we did not meet our own expectations upon thorough review of the situation. Surely,we will pass... More 

Ho Chi Minh City, Vietnam
2 reviews
3 of 5 stars Reviewed July 8, 2015

Booked my stay from their web site where it says superior room has no view, deluxe room has city view. So I booked for deluxe room because city view is important to me. I also mentionned it at the request note provided while reserving and asked for upper floor. I was offered a room with window in the inside well... More 

Was this review helpful? Yes
Pierre313, Giám đốc quan hệ khách hàng at Alagon Central Hotel & Spa, responded to this review

Dear nitolai Please accept my sincere apologies for the inconvenience and disappointment you experienced during your stay at our hotel. At Hoang Hai Long Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet our own expectations upon thorough review of the situation. We deeply value your stay with us and your situation will be brought... More 

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