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PARKROYAL Saigon

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309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
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PARKROYAL Saigon
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PARKROYAL Saigon
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346 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Greenwich, Rhode Island
Top Contributor
171 reviews 171 reviews
128 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently spent four nights the Parkroyal Saigon Hotel in Ho Chi Minh City, Vietnam. The local is located very close to the HCM Airport and the hotel provides free shuttle service to and from the airport, which is great. Being so close to the airport does mean that the hotel is not walking distance to many tourist attractions in... More 

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Sete, France
Top Contributor
159 reviews 159 reviews
77 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Located fairly near the HCM airport , this very nice hotel is also with a few minuetes by taxi to all the points of interests of the city . Very friendly staff and reception , rooms a very nice with all amenities , and the restaurant offers an excellent buffet . It is an excellent hotel , very convenient for... More 

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

An outstanding first time experience. From the private chauffeur pick up to the welcome. Very family friendly superb food both poolside and restaurant. A little peace of tranquility in a hustling bustling city. The Spa is extremely good value very press-up so and leaves you wanting to go back for more. The evening singer and Han who works on the... More 

Was this review helpful? Yes 1
Phnom Penh, Cambodia
1 review
5 of 5 stars Reviewed 4 weeks ago

I was on a 3-week business trip to HCMC and I booked this hotel as it is nearby Airport & my office. Staff were friendly and helpful throughout my stay be it from Driver, Cook, Housekeeping, Bartender, everyone was good. Place is clean and comfortable. You will get some good offers if you extend your stay here. Also the breakfast... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, It is of great delight to receive your compliments and comments of our hotel and most importantly we are very glad that you had a truly pleasurable experience with us. Your nice comments are tantamount to recommending us to prospective guests and we would like to thank you for that. We look forward to the opportunity of... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

I booked this hotel merely for the fact it is situated only 10 minutes from the airport and we had a flight next morning. After experiencing terrific service from the attentive and professional staff and the fact that hotel is clean, comfortable, and has a first class restaurant I will keep this in mind for a much longer stay.

Was this review helpful? Yes 1
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for your valuable feedback and we are pleased to know that you enjoyed your recent stay with us, in as much as we enjoyed serving you. Our restaurant is actually one of the best in town and our people are so dependable, as they ensure that guests brings back home memorable experiences. We would be... More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 21, 2015 via mobile

We were in HCMC for 5D4N and stayed at the Park Royal. Staff was friendly and helpful and made us feel welcomed from the moment we arrived. Our rooms were spacious and clean. We arrived at dinner time and chose to eat at the buffet at the hotel but we were disappointed with the selection and the quality of food.... More 

Was this review helpful? Yes 3
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for taking time to post a review of your recent stay in our hotel. Our restaurant has actually gained its popularity for its eclectic mix of scrumptious cuisines but we regret to know that it was not up to your liking. Hope you stay with us again and give us the opportunity to deliver you... More 

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2015

I stayed in Parkroyal Saigon in February 2015, while transferring in HCMC on the way to Phu Quoc Island. While the location is convenient for a quick stop in HCMC, it can't be considered an airport hotel as it is located around 10 minutes by taxi from the International terminal. In case you miss the hotel shuttle, be careful with... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you very much for your feedback and we truly appreciate your taking time to share your thoughts of your recent stay with us. It is so unfortunate that our other facilities that you mentioned did not fit in to your expectations. As for our staff, we apologize for the negligence in mentioning the free massage that... More 

Malaysia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 6, 2015

Took a shuttle service to the hotel, which was a fair trip through town. USD10 for the shuttle in a Merc was good. Upon arrival, lobby was nice a big. Staff were nice and all check in was done promptly. Room was nice and clean. Good layout. had a great stay. My room had a road junction view, no fun... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for taking time to post a review of your experiences with us. We are glad that you enjoyed your stay with us and that we exceeded your expectations. Our rooms with huge beds really ensure full rest and comfort and our people are always ready to welcome our guests with diligence. We look forward to... More 

Karachi, Pakistan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

I stayed this hotel for five night. Rooms and services are excellent. Ambience is also very good. Swimming pool is nice. Foods excellent. staffs are very friendly , efficient and good. Overall my experience is very good and I surely recommend this hotel.

Was this review helpful? Yes 1
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Reading wonderful reviews from satisfied guests like you is truly a delight to us. We only want the best for our guests as we ensure that you go back home with good impression of our hotel and memories of a great experience. Thank you for the perfect rating and we would be glad to welcome you again... More 

New Delhi, India
1 review
5 of 5 stars Reviewed January 30, 2015

I stayed this hotel for two night. Rooms and services are excellent. Ambience is also very good. Swimming pool is nice. Foods excellent. In my opinion drinks are slightly overpriced. staffs are very good. Overall my experience is very good and I surely recommend this hotel.

Was this review helpful? Yes
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Many thanks for sharing your wonderful remarks. You deserve excellent service and your satisfaction is truly important to us. Reading great comments from our guests is a great inspiration and motivation for us to continue ensuring utmost comfort of all our guests. We hope to have you back again soon. Two thumbs up for recommending us! Sincerely,... More 

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