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PARKROYAL Saigon

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309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
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PARKROYAL Saigon
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369 Reviews from our TripAdvisor Community

Traveler rating
    139
    176
    44
    7
    3
See reviews for
35
106
32
117
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
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  • All months
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    (120)
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Ho Chi Minh City
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location to the airport with a clean room and great service. The rooms are large and very clean. I would stay at the hotel again since the airport is only a 5 minute drive. The staff was friendly and very helpful.

Review collected in partnership with Pan Pacific Hotels Group

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Boone, North Carolina
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very modern hotel with nice rooms. First rate accommodations! Staff is very friendly and helpful. Everyone from the front desk, to the lobby bar/lounge, to the restaurant staff spoke excellent English and delivered top service! 5-10 min. to the airport. Everything is a little pricey by local standards especially with a service fee tacked. But, overall it is what you... More 

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Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has first rate accommodation with well equipped rooms. Breakfast buffet is substantial with wide selection of Asian and Western dishes. Very convenient for late flight arrival or early morning departure as no more than five minutes from airport.

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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Park Royal hotel for 3 nights and thoroughly enjoyed the delights of the city using the free hotel shuttle bus. Our room was big and spacious with good air con, gigantic bed and very comfy. Breakfast was buffet style with every taste counted for, the waiting staff were extremely polite and friendly. We went into the centre... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Receiving a perfect score or rating from our guests is truly heart-warming. It gives us much pride and deeper motivation to consistently deliver excellent service that is expected of us. Thank you very much for your comments. We enjoyed having you in as much as you enjoyed staying with us. We certainly would be delighted to be... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

A little out from the centre, 15 minutes taxi ride (free shuttle from hotel, time dependant) 100,000vnd approx. great food and facilities and the staff are excellent. 2014 world luxury hotel winner. Opposite sports/football stadiums and about 40 minutes transfer from airport.

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing your valuable feedback. It is truly a delight to hear that you enjoyed our food, facilities and most of all, our hotel associates who are ever passionate to deliver excellent service to all our guests. We would be glad to be service to you again on your next... More 

Minneapolis, Minnesota
Top Contributor
70 reviews 70 reviews
35 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here because our tour operator booked this for us knowing that we had early morning flights out, since it is only 5 minutes from the airport. The room was great, had modern furnishings, clean modern bathroom. Wifi was ok, surprisingly slow compared to where we had been in other parts of the country.  Even though I was getting... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you very much for your nice feedback. We truly appreciate your taking time to share your thoughts of our hotel and we are delighted that our services have pleased you. It was a pleasure having you as our guest and we look forward to your next visit. Sincerely, Grace Agatep Director of Sales and Marketing More 

2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

There have such as nice and friendly staff,I like the night lounge singer,and the restaurant the rastaurant.there was a nice place,there was near by the expo and near by airport,suitable for all the business man.

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and we are glad that you had a great time with us. We have a great team who are always ready to serve our guests with a smile and ensure that everyone is well taken care of. Thank you and we look forward to being of service to... More 

Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I thoroughly enjoyed our stay at PARKROYAL Saigon. The hotel room was nice and clean, it was located very close to the airport as we came into Ho Chi Minh very late. The staff were very friendly and nothing was a problem.

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you very much for your great feedback and we are equally delighted to learn that you enjoyed your recent stay with us. We ensure that our guests’ expectations are met and our people are truly dedicated to always serve our guests with a warm smile. It was a pleasure being of service to you and we... More 

Melbourne, VIC
Contributor
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 28, 2015

Nice hotel, room is clean and spacious but bathroom is a little bit small though. The 2 double beds are enough for our family of 4 (2 adults 2 children). Room has smoking smell though it should be non-smoking... Breakfast is very nice with lots of fresh local fruits... Hotel is close to airport.

Was this review helpful? Yes 1
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Many thanks for taking time to share your experiences during your recent stay in our hotel. Our restaurant is really very popular for its great quality with a wide buffet spread and we are glad that you enjoyed it. We apologize for the cigarette smell in your room and we have taken better actions to ensure that... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 20, 2015

We had a stopover in Ho Chi Minh and chose the Park Royal due to the proximity to the airport. What a great find. We thoroughly enjoyed our stay with excellent service all the way through from pick up to drop off at the airport. The room was spacious and comfortable and the restaurant was first class.It may be situated... More 

Was this review helpful? Yes
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for the perfect and excellent rating. We are delighted that you made the right choice of staying with us and that you discovered a true gem that made you decide to be back again soon. This validates that we are successful in providing great services to your guests. We look forward to your next visit.... More 

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