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PARKROYAL Saigon

4.0 of 5 309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
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PARKROYAL Saigon
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PARKROYAL Saigon
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341 reviews from our community

Traveler rating
    125
    164
    42
    7
    3
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31
99
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106
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phnom Penh, Cambodia
1 review
5 of 5 stars NEW

I was on a 3-week business trip to HCMC and I booked this hotel as it is nearby Airport & my office. Staff were friendly and helpful throughout my stay be it from Driver, Cook, Housekeeping, Bartender, everyone was good. Place is clean and comfortable. You will get some good offers if you extend your stay here. Also the breakfast... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel merely for the fact it is situated only 10 minutes from the airport and we had a flight next morning. After experiencing terrific service from the attentive and professional staff and the fact that hotel is clean, comfortable, and has a first class restaurant I will keep this in mind for a much longer stay.

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Singapore, Singapore
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were in HCMC for 5D4N and stayed at the Park Royal. Staff was friendly and helpful and made us feel welcomed from the moment we arrived. Our rooms were spacious and clean. We arrived at dinner time and chose to eat at the buffet at the hotel but we were disappointed with the selection and the quality of food.... More 

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Shanghai, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed in Parkroyal Saigon in February 2015, while transferring in HCMC on the way to Phu Quoc Island. While the location is convenient for a quick stop in HCMC, it can't be considered an airport hotel as it is located around 10 minutes by taxi from the International terminal. In case you miss the hotel shuttle, be careful with... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you very much for your feedback and we truly appreciate your taking time to share your thoughts of your recent stay with us. It is so unfortunate that our other facilities that you mentioned did not fit in to your expectations. As for our staff, we apologize for the negligence in mentioning the free massage that... More 

Malaysia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Took a shuttle service to the hotel, which was a fair trip through town. USD10 for the shuttle in a Merc was good. Upon arrival, lobby was nice a big. Staff were nice and all check in was done promptly. Room was nice and clean. Good layout. had a great stay. My room had a road junction view, no fun... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for taking time to post a review of your experiences with us. We are glad that you enjoyed your stay with us and that we exceeded your expectations. Our rooms with huge beds really ensure full rest and comfort and our people are always ready to welcome our guests with diligence. We look forward to... More 

Karachi, Pakistan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed this hotel for five night. Rooms and services are excellent. Ambience is also very good. Swimming pool is nice. Foods excellent. staffs are very friendly , efficient and good. Overall my experience is very good and I surely recommend this hotel.

Was this review helpful? Yes
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Reading wonderful reviews from satisfied guests like you is truly a delight to us. We only want the best for our guests as we ensure that you go back home with good impression of our hotel and memories of a great experience. Thank you for the perfect rating and we would be glad to welcome you again... More 

New Delhi, India
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed this hotel for two night. Rooms and services are excellent. Ambience is also very good. Swimming pool is nice. Foods excellent. In my opinion drinks are slightly overpriced. staffs are very good. Overall my experience is very good and I surely recommend this hotel.

Was this review helpful? Yes
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Many thanks for sharing your wonderful remarks. You deserve excellent service and your satisfaction is truly important to us. Reading great comments from our guests is a great inspiration and motivation for us to continue ensuring utmost comfort of all our guests. We hope to have you back again soon. Two thumbs up for recommending us! Sincerely,... More 

Ho Chi Minh City, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

Good service at first step into hotel room is very clean and staff very friendly. It very near airport and you can take hotel van from airport to hotel about 10 mins then you will not miss the flight when check out hotel.

Was this review helpful? Yes 1
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for your excellent rating and we are extremely delighted that you had a great time staying with us. It is always a joy to know that our guests are satisfied with our facilities and services, which is our aim for every guest to experience. We hope to have you with us again on your next... More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 20, 2015

My girlfriend and i were here for a wedding recently and enjoyed our stay. The room was large, clean and comfortable. The location isn't great if you want to be in the midst of all the action of the city, but it is very close to the airport. The wedding reception area was nicely done and the food was tasty.... More 

Was this review helpful? Yes
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for staying with us and it was a pleasure being of service to you. We are glad that you enjoyed the comfort of our clean large room as well as the scrumptious food which we are so proud of. For our guests’ convenience, complimentary shuttle to the city center is provided with 6 return trips... More 

Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 17, 2015

We stayed in the hotel for one night on our way back to Singapore from Mui Me and it was a pleasant experience. We wanted a late checkout and the staff at check in recommended us to upgrade to a orchid club room which gave us late checkout at 3pm and a drop off at the airport. It was good... More 

Was this review helpful? Yes
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Great comments from guests like you are truly very rewarding. We will share this to all our associates to motivate them more to continue doing the best they can to ensure that our guests bring back home great memories of their stay in our hotel. Thank you for sharing your nice moments and experiences. Best regards, Grace... More 

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Additional Information about PARKROYAL Saigon

Address: 309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — PARKROYAL Saigon 4*
Number of rooms: 186
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Also Known As:
Parkroyal Saigon Hotel Ho Chi Minh City
Hotel Style:
#8 Business Hotel in Ho Chi Minh City
#27 Luxury Hotel in Ho Chi Minh City
#41 Romantic Hotel in Ho Chi Minh City

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