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PARKROYAL Saigon

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309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
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PARKROYAL Saigon
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PARKROYAL Saigon
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354 reviews from our community

Traveler rating
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    170
    44
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a stopover in Ho Chi Minh and chose the Park Royal due to the proximity to the airport. What a great find. We thoroughly enjoyed our stay with excellent service all the way through from pick up to drop off at the airport. The room was spacious and comfortable and the restaurant was first class.It may be situated... More 

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Navi Mumbai, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Parkroyal is situated at the centre of city with excellent location, the structure, decorum and ambience is very nice. The rooms are large enough with city facing view. The Restrautants have large spread and famous for sea food delicacies. Smal but elegant bar, good service, a total value for money.

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for the perfect rating and we are so proud being of service to you. We are glad that our facilities and uncompromised service made a great impression. We look forward to your next visit. Sincerely, Grace Agatep Director of Sales & Marketing More 

Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

As the hotel is close to the airport, it was convenient for an overnight stay before flying to Hanoi. The hotel is clean and the bed was the largest I have ever slept in. The linen was luxurious and the pillows were very comfortable. The airport transfers were a real bonus. I don't know if the charge was more than... More 

Review collected in partnership with Pan Pacific Hotels Group

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Sydney, Australia
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

10 minute drive to the airport. Check in was efficient and quick, rooms clean with really comfortable beds. Parts of the rooms are a little dated but everything was clean and spacious with excellent wifi. We had 2 rooms on 4th floor facing street no noise. The staff were friendly and helpful the doorman always getting cabs for us and... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback and we are glad that you had pleasant stay with us. Our people are truly devoted in the performance of their tasks and go extra mile to ensure utmost satisfaction of our guests. Will share your nice words to them and they will definitely be more inspired. As for those at... More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 2 weeks ago

The location close to the international airport and tanh binh exhibiton centre(5 minute dirve). It's a nice place to stay and the room was clean. The staff were very helpful. The hotel provides shuttle to hotel with cost USD 10/person. When checking in the staff offer us for an upgrade room with add cost USD 29 call orchid club and... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for your positive feedback and we are pleased to learn that you had a pleasant stay with us. It was a pleasure having you as our guest and we look forward to your next visit. Sincerely, Grace Agatep Director of Sales & Marketing More 

Ho Chi Minh City, Vietnam
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Gorgeous hotel, friendly staffs, excellent services (gym, sauna, restaurant). The hotel provides shuttle to the airport which takes 5minutes so it's really convenient. There are cheap local foods and convenient store within walking distance. Fast and neat checkin-checkout procedure.

Was this review helpful? Yes
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and thank you for the very nice feedback. We are glad that you had a great experience in our hotel and we hope of be of service to you again soon. Sincerely, Grace Agatep Director of Sales and Marketing More 

Wellington, New Zealand
Top Contributor
86 reviews 86 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night after booking making booking error. A long way out of city but shuttle provided by Hotel. Hotel clean, breakfast was of good quality and staff friendly. Was given a smoking room, not asked for or explained, which stunk to high heaven. Too tired to complain or move. Pay to check when checking in. I know it is... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you for taking time to share your feedback on your recent stay in our hotel. We are glad that you enjoyed our breakfast and found our staff friendly. We actually have smoking and non-smoking floors and we would like to apologize for the negligence of our reception staff of not asking for your preference. It is... More 

Hanoi, Vietnam
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a quick one night stay here in Feb when I needed to do a trip down from Hanoi and back. I was lucky enough to have airport transfers included which was excellent and made the whole check in process super smooth. All the staff were more than friendly and eager to help. I did appreciate the takeaway breakfast... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Receiving great feedback from our guests is absolutely gratifying and we sincerely thank you for that. It gives us full assurance that you brought back home great memories of your great experiences at PARKROYAL Saigon. It was a pleasure having you and we look forward to being of service to you again on your next visit. Best... More 

East Greenwich, Rhode Island
Top Contributor
170 reviews 170 reviews
127 hotel reviews
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently spent four nights the Parkroyal Saigon Hotel in Ho Chi Minh City, Vietnam. The local is located very close to the HCM Airport and the hotel provides free shuttle service to and from the airport, which is great. Being so close to the airport does mean that the hotel is not walking distance to many tourist attractions in... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, We are so delighted to receive your very nice comments of our facilities and services. Most importantly, we are very glad that you had an excellent experience during your stay with us. Our people are truly passionate in delivering remarkable service quality to our guests. Your heart-warming feedback is equivalent to recommending us to prospective guests and... More 

Sete, France
Top Contributor
170 reviews 170 reviews
85 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located fairly near the HCM airport , this very nice hotel is also with a few minuetes by taxi to all the points of interests of the city . Very friendly staff and reception , rooms a very nice with all amenities , and the restaurant offers an excellent buffet . It is an excellent hotel , very convenient for... More 

Was this review helpful? Yes
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you with us and thank you very much for sharing this wonderful review of your experience in our hotel. We look forward to being of service to you again soon. Sincerely, Grace Agatep Director of Sales and Marketing More 

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