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PARKROYAL Saigon

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309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
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1 room 1 guest
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PARKROYAL Saigon
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392 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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    (392)
  • Mar-May only
    (120)
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Frankfurt, Germany
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Transit from airport is quick regardless of traffic (10 -15 min max, which is important in a city like Ho Chi Minh). The hotel has its own shuttles and can organize pick up. The hotel itself is good, rooms are comfortable and well equipped. The lunch buffet is one of the best in the city with a wide choice of... More 

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Hobart, Australia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We needed a Ho Chi Minh hotel in transit to and from Da Nang and we chose ParkRoyal based on our experience with their KL and Melbourne hotels. We were not disappointed the hotel is only 5-10 minutes from the airport in any traffic conditions. Check in is fast and efficient. The hotel has a spacious lobby. Rooms are large,... More 

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PARKROYAL S, General Manager at PARKROYAL Saigon, responded to this review

Dear Lynnette58, Thank you for your amazing review and thank you as well for supporting the PARKROYAL brand. I really hope you enjoyed your Ho Chi Minh City tour and that you had an overall relaxing stay in Vietnam. I hope that you will continue to choose PARKROYAL hotels for your future trips. Regards Andrew More 

Modena
Level Contributor
136 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is great hotel, has everything , egnlish speaker staff, great bedroom, great service, great food, great gym,with stembath and a wonderfull girl at the help desk of the gym , so kind youu don't feel the pain of runninng on treadmill :-) . Actually one of the best in Asia..for sure the Best in Vietnam .

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PARKROYAL S, General Manager at PARKROYAL Saigon, responded to this review

Dear Mauro1972 Thank you for leaving a review. Although our gym is not the largest in the city, many guests enjoy it as you have a very relaxing view over the swimming pool – something that makes exercising a lot more enjoyable. The team and I hope to welcome you back when you are next in Ho Chi Minh City.... More 

Singapore, Singapore
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Not too sure should I give it a three or a four ratings, but since am generally more generous towards rating, I still give it a four. First, let's talk about the staff. My feeling is that half of the staff are like they don't seem to be very interested in serving you and the other half are more friendly... More 

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PARKROYAL S, General Manager at PARKROYAL Saigon, responded to this review

Dear JevJev, Thank you for your review. I have acknowledged your comments on some of the service staff, the oily fries, as well as on the poor communication of Orchid Club benefits. These matters have been addressed internally and I thank you for bringing them to our attention. I am very happy to know that you enjoyed the evening cocktails... More 

Auckland, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2015

Stayed here for first part of my trip in VN. Stayed in a club room facing the pool. Room was great, international standard with a modern look to it, good bathroom with separate shower to the tub. Room service menu was comprehensive with a wide selection of options. Buffet breakfast in the morning had a great range of options. Used... More 

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PARKROYAL S, General Manager at PARKROYAL Saigon, responded to this review

Dear indian_kiwi Thank you very much for taking the time to leave a review. It is great to hear that you enjoyed your stay and we look forward to welcoming you when you are next in Ho Chi Minh City. Regards Andrew More 

1 review
5 of 5 stars Reviewed July 26, 2015

We missed our connecting flight home as a result of Vietnam airlines and had to find a hotel at 1am to use for 24hours. We picked Park royal based on the excellent reviews on here and were not disappointed. The staff helped us with late check out and gave us everything we needed to make our stay comfortable at what... More 

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PARKROYAL S, General Manager at PARKROYAL Saigon, responded to this review

Dear Ben M, Thank you for your great review. Missing connecting flights can be a very stressful experience and so I am very happy to hear that my team looked after you and that you took advantage of our spa to further relax before your onward flight. Thank you for recommending our hotel to the TripAdvisor community. Regards Andrew More 

Bendigo
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 14, 2015 via mobile

We enjoyed two nights in ParkRoyal Saigon either side of trip to Mekong Delta. Hotel is 10 minutes from airport and transfer service was perfect. Staff were friendly and welcoming. Room was great size and the bed called a 'super king' was huge and comfy. Enjoyed breakfast with great selection from buffet and cooking stations. If you're looking for quick... More 

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PARKROYAL S, General Manager at PARKROYAL Saigon, responded to this review

Dear TravellerRod, Thank you for your kind review and for recommending PARKROYAL Saigon to other travellers. I appreciate your feedback and hope to welcome you again on your next visit to Vietnam. Regards, Andrew More 

Canberra, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2015 via mobile

From the moment the hotel's driver greeted us at the airport until he dropped us off the next morning, we really enjoyed our stay. We had requested the airport transfer but when we checked in, we were asked if we wanted to upgrade to the Club floor as the airport transfers, as well as breakfast and evening drinks and food... More 

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PARKROYAL S, General Manager at PARKROYAL Saigon, responded to this review

Dear Ross G Thank you for sharing your very kind review. The benefits that come with our Orchid Club rooms are definitely worth the small additional cost and it is great to hear that you were able to take advantage of this during your short stay. Thank you for recommending our hotel and I hope that we will be able... More 

Level Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 1, 2015

I must say the receptions hospitality at this hotel is the best, probably in Saigon! During my stay, some problem occurred during the check in, then they have upgraded all our rooms to Superior Room just to make sure we stayed at the same floor, rooms near to each other and I specifically asked for STRICTLY quiet room and non-smoking,... More 

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PARKROYAL S, General Manager at PARKROYAL Saigon, responded to this review

Dear GlobeTrekkie007 Thanks for taking the time to leave your review. I’m sorry to hear that there were some problems during check-in; however it is great to know that the matter was managed promptly, that you get everything you had requested and that you liked your rooms. Your kind words towards the reception staff are much appreciated. All the staff... More 

Bangalore
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed June 29, 2015

Stayed here for 3 nights on a Business Trip, Very Near to Airport. It just took 15-20 mins from Airport . Room was spacious . i totally loved the stay and hospitality. Never seen such a prompt service in any hotel i have stayed so far . Food Was awesome , i tried Pizza and i loved it . Tips... More 

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PARKROYAL S, General Manager at PARKROYAL Saigon, responded to this review

Dear ArunRajamani Thank you for the detailed review of our hotel. It is very warming to read such a great review regarding the service as delivering great service is something we try to do at all times. Becoming a GHA Discovery member is definitely recommended to enjoy additional benefits. Thank you for sharing this tip. Regards Andrew More 

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Orchid Deluxe Room (26)
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