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All 370 Ho Chi Minh City hotels

PARKROYAL Saigon

4.0 of 5 Hotel   |   309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
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Ranked #48 of 370 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Elaine_1842 Seattle, Washington
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319 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night when our flight time got moved to the next morning. The room was enormous and the bed appeared to be two full sized beds pushed together. (The largest bed I have ever seen and probably the most comfortable bed I slept in during my 2 week trip) The hotel is very close to the... More 

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Staffordshire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Forced due to a flight cancellation to spend the night here, we were fortunate. It's close to the airport and despite being almost 2am the staff allocated about a dozen rooms incredibly efficiently. The room was lovely and we enjoyed a good breakfast from which you can see a pleasant pool area. Hotel staff kept us informed of check out... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and we are glad that you had a great time in the comfort of our beds as well as our sumptuous buffet breakfast spread. Thank you for your nice comment and we hope to have you with us again on your next visit to Ho Chi Minh City.... More 

Warrnambool, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We originally booked to stay one night at Park Royal but because of a flight cancellation added another night which did create a little bit of confusion. Once that was sorted we couldn't complain about the service and food. The room was large and the bed comfortable. Although the we didn't go swimming, the pool area was very relaxing to... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Many thanks for your wonderful review. It is always pleasure having you with us and being of service to you. PARKROYAL Saigon is truly a great accommodation choice whether on business or leisure travel and perfect for layovers or flight cancellations. We would be glad to welcome you again on your future visits to Ho Chi Minh... More 

Chartres, France
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I spent one night in this hotel , arriving late evening from Haiphong and need to take another flight early morning the day after. Réception was good and efficient , even with à smile, very rare in Vietnam.....breakfast buffet start at 6:00 and was excellent with good service , check out was quick also. Room very spacious and design ,... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you very much for your great feedback and we are equally delighted to learn that you enjoyed your recent stay with us. We ensure that our guests’ expectations are met and our people are truly dedicated to always serve our guests with a warm smile. It was a pleasure being of service to you and we... More 

Darwin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Always look forward to this hotel after a gruelling business trip. Only 5 min from Tan Son Nhat international airport; you can get a Saigon Airport taxi for VND 60,000 or pre-arranged pickup for US$10. Check-in is quick and comes with a welcome drink voucher that includes beer. There’s a great range of food on the menu and the dinner/breakfast... More 

Was this review helpful? Yes 1
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, It is always a pleasure having you in our hotel and we are truly delighted to receive your very heartwarming comments. We have a great team who are always passionate in delivering great service to our guests and we will share your comments to all of them as this will inspire them to delight even more guests... More 

Hong Kong
Top Contributor
94 reviews 94 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 9, 2014

We landed at the international airport in late afternoon and were received warmly & promptly by the Hotel driver at the arrival hall. Though the hotel was so close to the airport, it took some time to arrive because of the heavy traffic jam; magnificient view of motor cycles around your car (may be scary too). Again warm reception upon... More 

Was this review helpful? Yes 3
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you very much for your great feedback and it is such a joy to learn that you had a wonderful time during your recent stay with us. We always ensure that our guests bring back home great memories of their great experiences in our hotel. The rating you gave us proves that we are successful in... More 

Singapore, Singapore
Top Contributor
70 reviews 70 reviews
62 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 28, 2014

Was here a few years ago when they were undergoing reno works. this time around, they are installing solar water heater system, hence guests might get noise in the day time. the reception area looks woody and the place bigger cos no more works. bed is as I remember it. only problem is the bath room needs more light. deluxe... More 

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graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you very much for your nice feedback. We truly appreciate your taking time to share your thoughts of our hotel and we are delighted that our services have pleased you. It was a pleasure having you as our guest and we look forward to your next visit. We look forward to being of service to you... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2014

This is a good hotel for overnighting or even a longer stay. I was upgraded as I'm a GHA platinum member and for platinum members, hotel transportation is at no cost. If I have to travel here again, I will certainly stay at the ParkRoyal. The diner buffet was awesome, grilled to order seafood including lobster and giant prawns, free... More 

Was this review helpful? Yes 1
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you very much for taking the right choice of staying with us. Thank you for your wonderful rating of our facilities and service and we are so glad that you had an amazing experience with us. Your comfort and satisfaction are so important to us, hence, we shall continue to ensure that our guests bring back... More 

Ho Chi Minh City
1 review
5 of 5 stars Reviewed October 25, 2014

I have stayed at the Park Royal twice now, when needing to be close to the airport while in Ho Chi Minh City on business. This hotel is very nice and clean with very affordable rates and warm, hardworking staff.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review. We are glad to know that you enjoyed your stay at PARKROYAL Saigon. Our people are passionate in delivering excellent service from the heart such that guests feel very welcome at all times. Should you visit Ho Chi Minh City soon, please let us know and we would be... More 

Nova Scotia
Top Contributor
92 reviews 92 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 20, 2014

Close to the airport so take a cab. No need to pay the extra 300% for the hotel van. The hotel is clean but the room was a little tired with one broken cabinet and quite a few stains on the carpet. The room was quiet and the bed was comfortable. A good travel hotel for a short visit.

Was this review helpful? Yes
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review

Dear Valued Guest, Thank you very much for your feedback and we truly appreciate your taking time to share your thoughts of your recent stay with us. We are glad that you enjoyed the comfort of our bed and the serenity of our room. Departments concerned were already alerted regarding your feedback on the cabinet and carpet and were acted... More 

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Additional Information about PARKROYAL Saigon

Address: 309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — PARKROYAL Saigon 4*
Number of rooms: 186
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Also Known As:
Parkroyal Saigon Hotel Ho Chi Minh City
Hotel Style:
#10 Business Hotel in Ho Chi Minh City
#26 Luxury Hotel in Ho Chi Minh City
#41 Romantic Hotel in Ho Chi Minh City

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