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All 493 Hanoi hotels

Serenade Hotel

3.0 of 5 Hotel   |   58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam
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82%
Ranked #180 of 493 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Hana1987
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  • Reviews (178)
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178 people have reviewed this hotel

Traveler rating
    45
    96
    26
    9
    2
See reviews for
13
39
6
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My 2nd hotel stay in Hanoi and I have to say for a 3 star this hotel was excellent! The city view room was massive and very bright and airy. Massive bathroom. The staff very friendly too. I got sick in Hanoi and while staying at this hotel the staff took care of me, took me to hospital and even... More

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Melbourne, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We saw the online deal offered by the hotel which included the Halong Bay and Sapa tours for such a good price too good to miss. The location of the hotel is ideal for the shopaholics, because the street is virtually all shops and on weekends the night market is right at the doorstep. However, the facilities are less than... More

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Acapulco
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed June 12, 2014

Due to a change of plan I ended up here. Not aweful but given the standards of most hôtels in the old part of Hanoi this place truck me as a bit grubby. The staff were unfailingly polite and helpful as they seem to be everywhere here. Breakfast very average... Good location except for on night market days when it... More

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Tweed Heads, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2014

Hi Peter and Heather from Australia, on loan from New Zealand. We have travelled for many years, still at it in our 70's and loving it. First time to Vietnam, Hanoi. We picked the Serenade Hotel for it's situation in the middle of the Old/French City, lively livestyle and interesting - everything. Our love of walking Cities brings us to... More

Was this review helpful? Yes 2
Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 21, 2014

Came to Hanoi for a business trip of 1 week. Being an Indian , i was worried about the food at Hanoi.. but the buffet in Hanoi was indeed a good quality one. Rooms are clean and cosy .But however it was quiet dark in the room.. Plus the room lights were not that bright. No proper desk were provided... More

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Fulham, London , UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed April 29, 2014

This hotel is in a great location in the Old Quarter, a few minutes to the Lake. So you are right in the hustle and bustle of the Old Quarter. At the weekend you have have the Weekend Market on your doorstep with the Hang Dao street closed and the market traders plying their trade from 10am -10.00pm , so... More

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Brighton, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 14, 2014 via mobile

The city view room is big enough but the view was only of the rooftops of the adjacent buildings, nothing special. The bed was terribly hard and we didn't sleep a wink. The location is right in the hussel and bussel so be prepared for lots of external noises waking you up during the night and early morning. Their breakfast... More

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Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 5, 2014

Wonderful organised tour! We got their organised tour from one of those travel deals. We were sceptical at the beginning but, wow, it was great. THe tour was action packed but we did it and we fell in love with northern Vietnam. The most beautiful place in Asia (and we have travelled through many Asian countries!). The staff were indeed... More

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 1, 2014

I bought a deal online that included staying two nights either end of an eight day tour including Halong Bay and Sapa. The staff were extremely helpful with everything we needed, maps, printing, advice, scales to weigh our bags before a flight, there was no limit. They all had fairly good English and there was someone there 24hours which was... More

Was this review helpful? Yes 2
Canberra
Contributor
14 reviews 14 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 31, 2014

Set in the middle of the busy old quarter, very unassuming entrance. The room we had was smaller than others in Viet Nam, but still great by Australian standards. The window didn't open, had a little faux balcony, so was a bit dark, but hey it was quite in the midst of all that teeming humanity! We had no hot... More

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Additional Information about Serenade Hotel

Address: 58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Serenade Hotel 3*
Reservation Options:
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Also Known As:
Serenade Hotel Hanoi

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Class
Official Description (provided by the hotel)
In a great hotel, different things make different properties outstanding. Although Hanoi has a range of hotels to stay, choosing the great hotel that values your money is not an easy task. Serenade – our hotel will be your ideal choice during your time staying in Hanoi. The reason why we can confident like this because we operate our hotel based on three simple criteria: “comfort, courtesy and cleanliness”, which is shown clearly through our service. Our hotel is proud to be one of the best stylist and charming luxury boutique hotels in Hanoi Old Quarter. With the eight handsome stories of building, it has total 45 graceful and tastefully decorated rooms and surely will give you have comfortable feelings. Ideally situated along the Old Quarter Street, from the hotel it just takes you a few minutes walk or drive to restaurants, commercial centre and souvenir shops - everything from the genuine old-time general stores to the sleekest of modern shopping complexes to the unique boutiques and specialty traditional Vietnamese souvenirs. The Serenade is skillfully designed and by far is the finest choice of accommodation for visitors, especially those who wish to be pampered during their holiday and want to have strange feelings - away from home – as the main purpose when you travel. Serenade, in short, appeals to a wide range of tastes and offers everyone some of the real joys through small touches. You can explore the paradise on ground by being the guest of a splendid room, or being "fishman" in a charming bathroom, trying out at a unique restaurant, and enjoy good quality sauna, massage service. All will delight your holiday during your stay here. ... more   less 
Number of rooms
48

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