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All 506 Hanoi hotels

Oriental Suites Hotel

3.0 of 5 Hotel   |   58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam (Formerly Serenade Hotel)
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Ranked #4 of 506 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Fruende Rio de Janeiro, RJ
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63 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rio de Janeiro, RJ
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed 2 nights in December in Hanoi. We enjoyed the very warm and welcoming attitude of the staff. Our room was about 20 sqm (small) but very nicely decorated. Though It is centrally located (old quarter) and close to the night market it is very calm. Overall great value for Money.

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1 review
5 of 5 stars Reviewed 4 days ago NEW

New and clean place, with friendly and helpful staff. Close to everything, and easy to get back to from the little lake in the old quarter. Very relaxing stay. Staff helpful in organizing a trip to Ha Long Bay. Good Value for money hotel.

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Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were sent here when sister hotel Oriental Central was fully booked. We are so glad we did because we loved our stay at this hotel. The rooms and bathrooms felt big and luxurious and the breakfast was so delicious. You really can't get better value for money here, also the location is perfect for anyone wanted to be right... More 

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Winnipeg, Canada
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4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

You will never be treated better. The modest rooms were excellent value and deserve a solid 4star rating, but the service is 5star all the way. I would return to Hanoi just for the experience as my brother (who had his own room) and I both agree we've never been treated better. We even took photos of the staff to... More 

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Singapore, null, Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

During e-query to choosing the hotel, Kathy has been very prompt and proactive in suggesting packages that meet our needs. Upon arrival at airport, Oriental Suites driver was punctually there to receive us. At the hotel, we were warmly greeted and welcomed by a team of friendly staff, with face towel and complimentary fruit juice to freshen us up! Check-in... More 

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Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Impeccable service provided by everyone in the hotel, Hana, Alice, Isabel, Kathy, jimmy and the ladies servicing breakfast and the staff who made up my room! Good value and excellent location to main attractions in the city! Definitely worth trying!

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Brisbane, Queensland, Australia
1 review
5 of 5 stars Reviewed 1 week ago

On the journey to the airport to leave Hanoi I said to my travel companion that we must leave an excellent review for the staff and hotel. We have both traveled far and wide and stayed in many styles of hotels and hostels from 2 star to 5 star. This is the first time we have felt compelled to write... More 

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Wollongong, Australia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We were sent here from their sister hotel after requesting a room. Jimmy and the staff were friendly and couldn't do enough for us during the two nights we were there. The hotel is very clean and stylish. Our room had an internal window that overlooked a light well filled with lanterns. The room was quiet, the bed was possibly... More 

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Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was upgraded from Hanoi Glance hotel to this place for 1 night. They greeted and accommodated me upon arrival. It is in a very nice location. In walking distance to the Opera, pond, market, etc. The room was nice, clean, and quiet. What was even better were their services. Jimmy and team were always cheerful and willing to help out... More 

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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were booked for two nights and after one night we extended our stay for another night to be somewhere lovely for our wedding anniversary. Special mention to all the staff for making us feel so welcome. Starting from arriving late at night, we were greeted at the door with smiles and refreshing juice cocktail before being whisked to our... More 

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Additional Information about Oriental Suites Hotel

Address: 58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam (Formerly Serenade Hotel)
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Oriental Suites Hotel 3*
Number of rooms: 48
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Also Known As:
Serenade Hotel Hanoi
Hotel Style:
#11 Business Hotel in Hanoi
#11 Romantic Hotel in Hanoi
#35 Family Hotel in Hanoi

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