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Oriental Suites Hotel

#17 of 512 Hotels in Hanoi
Certificate of Excellence
3.0 of 5
Hotel website
58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam (Formerly Serenade Hotel)
Special Offer
Free Pick- up and more
Oriental Suites Hotel
Best prices for: 1 room 1 guest
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Ranked #17 of 512 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Raj S London, United Kingdom
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226 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed here for 2 nights as part of a Halong Bay package. We found the hotel to be located at great place to venture around Hanoi by foot. The rooms were nice and clean and the breakfast was excellent but what made the hotel was the staff. The airline had lost our luggage and the staff went out their... More 

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Silver Spring, Maryland
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am so very happy that we ended up here. We just returned the 3rd time from another site trip away from Hanoi and always were welcomed warmly. Car pick ups and drop offs arranged. When the night market blocks the hotel entrance and the taxi can't take us there, the staff comes out an gets us. The rooms are... More 

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Sweden
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel is located in the Old town. The breakfast was excellent with both cold and hot dishes and plenty of fruits. Alternatives could be ordered as well. Free coffee, tea, fruit and snacks were in our room every day. The room was fresh and Wifi – no problem. The hotel was professionally managed with a very friendly atmosphere. The... More 

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London, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Staff were extremely helpful (thanks Alice), and the hotel is brilliantly located. Breakfast was excellent. It's walking distance to explore the old town, walk around the lake, see the French quarter. Would highly recommend.

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Namur, Belgium
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great experience at Oriental Suites Hotel: We stayed there for 4 nights, then again for two separate nights in the course of our trip. As other travellers already have mentioned, the staff simply couldn't be better: welcoming, friendly, helpful to the extreme. We had a Junior Suite with city view, which was an excellent choice: spacious, comfortable and tastefully decorated... More 

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Vientiane, Laos
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I could not recommend this hotel more!!! First of all, the staff is very friendly and provides five star service. It is also very clean, modern, and comfortable. Last, but not least, the location can't be beat. They are located right in the atmospheric old quarter about two blocks from the lake. So all you have to do is to... More 

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Senior Contributor
45 reviews 45 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel in the heart of the old quarter. The staff is very friendly and service minded. The breakfast is OK (not great do). The room (junior suite) was average but for Hanoi old quarter standards probably very good. I am a tall guy and I could not fit under the shower ( so I showered sitting in the... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Excellent small hotel in the historic old quarter of Hanoi. Walking distance to myriad shops and eateries. Only about a mile from Ho Chi Min mausoleum. The staff here are the best. Arranged an excellent food tour and charged the price to our room without the hassle of having to call the company to book ourselves. Breakfast is delicious, free... More 

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Mumbai
Contributor
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel with my friends on last year X-Mas eve. This hotel is centrally located and is a good bargain. Nothing fancy, but it is nicely decorated, comfortable, cordial and helpful staff. As this hotel has a central location it easy to venture out and see the various tourist sights and shopping venues. Staff is very friendly... More 

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2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Oriental Suite hotel has a bigger space for its public area or hall way, not like most of other boutique hotels in old quarter, always give a very narrow feeling when you stay in. Their room's design and settings is simple but comfortable. They even provides fruits basket and free snacks while other boutique hotels in same price can't offer... More 

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