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All 507 Hanoi hotels

Oriental Suites Hotel

3.0 of 5 Hotel   |   58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam (Formerly Serenade Hotel)
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Ranked #3 of 507 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Zeni71 Sydney, Australia
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54 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We were booked for two nights and after one night we extended our stay for another night to be somewhere lovely for our wedding anniversary. Special mention to all the staff for making us feel so welcome. Starting from arriving late at night, we were greeted at the door with smiles and refreshing juice cocktail before being whisked to our... More 

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As our overnight cruise to Halong Bay was cancelled due to bad weather and the hotel I was staying in (Oriental Central) was fully booked, Brian the GM booked me a room in their sister hotel, Oriental Suites. This hotel was really comfortable, we took a deluxe room which was pretty large and really comfy. Jimmy and his team were... More 

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San Francisco
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here with my boyfriend for sadly only 1 night. We were staying at another place in Hoan Kiem area that was ok, and needed a place to come back to after returning to Halong Bay. We walked past this hotel and just went in to check it out. Ok, hotel decoration for mid-range hotels in Vietnam is always... More 

Was this review helpful? Yes 3
Taiping, Malaysia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Perfect location for shopping dining n relaxing. Quiet hotel, friendly staff n good food just make your stay there worthwhile. The hotel does not look impressive from outside but you will be surprised once you are inside. It s so clean and quite. The rooms are spacious too. Will recommend to friends planning to go there.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Came over to Hanoi for a conference and Oriental Suites it's a hotel of high recommendation and praise! Facilities are all working fine. Staffs were really friendly and super helpful. Alice in particular. She has been very accommodative and helpful in pointing out good places to eat, how to get around town and of course with all the request and... More 

Was this review helpful? Yes 3
Klang, Selangor, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Oriental Suites Hotel in Hanoi is one of the best boutique hotels I've ever stayed in. Located in the old quarter of Hanoi, it is easily accessible to just about anything anyone would need for their visit to the beautiful city of Hanoi. The hotel is relatively new and is staffed by one of the best team I've ever had... More 

Was this review helpful? Yes 2
Sydney, Australia
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here on the final night of our stay in Hanoi. We were transferred here from their sister hotel, the Oriental Central Hotel, due to maintenance. We were more than happy to do this, given the service and comfort of the first hotel -we knew it would also be amazing. We weren't disappointed. The room was... More 

Was this review helpful? Yes 6
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 3 nights in this new hotel. The location is excellent, the rooms are beautifully decorated and very clean, and breakfast is rich. But the most impressive is the attentive, friendly and willing to help staff. Highly recommended!

Was this review helpful? Yes 4
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a great experience here. We were due to arrive from London at 6am and I emailed the oriental central hotel (sister hotel) in advance for an early check in. They were fully booked but offered us the newly opened oriental suites and it did not disappoint! From check in to breakfast to the rooms all excellent and great... More 

Was this review helpful? Yes 3
Alice Springs, Northern Territory, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first visit to Hanoi having travelled from Ho Chi Minh City up the coast via Hoi An and Hue. When we arrived I was pleasantly surprised, the hotel could not have been more centrally located positioned smack bang in the middle of all the action. Our first stay was for three nights in a junior suite (... More 

Was this review helpful? Yes 3
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Additional Information about Oriental Suites Hotel

Address: 58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam (Formerly Serenade Hotel)
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Oriental Suites Hotel 3*
Number of rooms: 48
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Also Known As:
Serenade Hotel Hanoi
Hotel Style:
#11 Romantic Hotel in Hanoi
#11 Business Hotel in Hanoi
#45 Family Hotel in Hanoi

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